Re: [swinog] Can somebody from Zattoo contact me?

[Fabian Wenk]

Hello Rainer

On 24.01.2022 16:07, Rainer Duffner wrote:

Am 24.01.2022 um 15:36 schrieb Fabian Wenk :
On 24.01.2022 10:16, Rainer Duffner wrote:



Maybe check the geo location from one of the affected IP address at 
https://www.maxmind.com/ . As far as I know they are 
probably the most used service for Geo IP Data.


I checked with maxmind and whatismyip.com (which in itself checks at least two 
different databases).

Both report the IP to be in Switzerland.

The funny thing is that https://www.wieistmeineip.de locates this IP in 
Germany, too.

I would like to understand how that happens.


Maxmind is publishing an updated list each week, but then it depends on 
the platform operator to update their local copy. There is e.g. a daemon 
available from maxmind doing this automatically. It could be that some 
of the platform operators to not update the list, or not so often. Or 
even using a own database, e.g. because they filter out commercial VPN 
services.


Somehow it is probably the best to report it directly through the 
support channels of this platforms, and also give them links to the 
check done at Maxmind and whatismyip. If your clients are customer of 
this platforms, then it may be useful to give them all the relevant 
details and tell them to forward it to the support.



Best regards,
Fabian


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Re: [swinog] Can somebody from Zattoo contact me?

[Rainer Duffner]

> Am 24.01.2022 um 15:36 schrieb Fabian Wenk :
> 
> Hello Rainer
> 
> On 24.01.2022 10:16, Rainer Duffner wrote:
>> one of our IP-Ranges is attributed by Zattoo to be in Germany, apparently.
>> In fact, the customer has reported that other services have reported the 
>> same problem in the last week.
> 
> Then this is probably not really a problem of Zattoo and more general with 
> geographical IP location data.
> 
>> I would like to understand why this is the case.
> 
> Maybe check the geo location from one of the affected IP address at 
> https://www.maxmind.com/ . As far as I know they 
> are probably the most used service for Geo IP Data.
> 
> 
> Best regards,


Hi,

I checked with maxmind and whatismyip.com (which in itself checks at least two 
different databases).

Both report the IP to be in Switzerland.

The funny thing is that https://www.wieistmeineip.de locates this IP in 
Germany, too.

I would like to understand how that happens.



Regards
Rainer
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Re: [swinog] Can somebody from Zattoo contact me?

[Fabian Wenk]

Hello Rainer

On 24.01.2022 10:16, Rainer Duffner wrote:

one of our IP-Ranges is attributed by Zattoo to be in Germany, apparently.

In fact, the customer has reported that other services have reported the same 
problem in the last week.


Then this is probably not really a problem of Zattoo and more general 
with geographical IP location data.



I would like to understand why this is the case.


Maybe check the geo location from one of the affected IP address at 
https://www.maxmind.com/. As far as I know they are probably the most 
used service for Geo IP Data.



Best regards,
Fabian


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[swinog] Can somebody from Zattoo contact me?

[Rainer Duffner]

Hi,

one of our IP-Ranges is attributed by Zattoo to be in Germany, apparently.

In fact, the customer has reported that other services have reported the same 
problem in the last week.

I would like to understand why this is the case.




Best Regards
Rainer

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