RE: back Norton

2016-06-16 Thread Rod Hutton via Talk
Hi Veronica,

Forgive me if you been there already, but here's the relevant kb article:

http://www.gwmicro.com/Support/Knowledge_Base/?kbnumber=GWKB2044

Hth,

Rod

-Original Message-
From: Talk
[mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] On Behalf
Of Veronica Smith via Talk
Sent: Wednesday, June 15, 2016 12:14 PM
To: 'Window-Eyes Discussion List' 
Subject: back Norton

So ever since I got the WE upgrade to 9.4, I cannot get attachments and I
have been whining and whining about it.  I asked here and the result was;
well I was told it was because I am using Norton as my virus protector.
Maybe, maybe not.  The problem that was pointed out to me recently by my
husband who several months ago uninstalled Norton and installed AVG for me
was that I have been using Norton for a long long time and I could get
attachments.  So what changed? The problem in my opinion had to be in the
new upgrade, what is it?
I went back to Norton because AVG actually makes me coocoo.  Every little
while it pops up and says we are checking for viruses and though you might
say this is a good thing, it does it so often that I loose my concentration
of what I am actually suppose to be doing.
Frustrated in New Mexico!
Veronica


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RE: back Norton

2016-06-15 Thread Steve Clower via Talk
If you are using Outlook and message virtualization is enabled, try 
reinstalling Outlook Enhance through AppGet (reached with Windows-G).



-Original Message-
From: Talk [mailto:talk-bounces+sclower=aisquared@lists.window-eyes.com] On 
Behalf Of Veronica Smith via Talk
Sent: Wednesday, June 15, 2016 12:14 PM
To: 'Window-Eyes Discussion List' 
Subject: back Norton

So ever since I got the WE upgrade to 9.4, I cannot get attachments and I
have been whining and whining about it.  I asked here and the result was;
well I was told it was because I am using Norton as my virus protector.
Maybe, maybe not.  The problem that was pointed out to me recently by my
husband who several months ago uninstalled Norton and installed AVG for me
was that I have been using Norton for a long long time and I could get
attachments.  So what changed? The problem in my opinion had to be in the
new upgrade, what is it?
I went back to Norton because AVG actually makes me coocoo.  Every little
while it pops up and says we are checking for viruses and though you might
say this is a good thing, it does it so often that I loose my concentration
of what I am actually suppose to be doing.
Frustrated in New Mexico!
Veronica


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