Re: [Talk-us] Difficult USA mapper(s)

2012-11-04 Thread Jeff Meyer
On Sun, Nov 4, 2012 at 7:23 AM, Russ Nelson  wrote:

>
> People like simple rules because they're simple. But when you go to
> figure out what the rules mean, you have to interpret them. What is
> "agreement"? Agreement with you and your buddies as to how to tag?
> Agreement with existing tags? Agrement with the documentation in the
> wiki? Agreement with some book that somebody wrote once? Agreement
> with Steve Coast (all hail the master)?
>
> If you don't start with good rules, you'll have to invent them, under
> pressure and with people yelling at you. Which is kinda what we're
> doing here, now.
>
> Agreement should mean among all relevant parties.

That said, I think the key is more in the "pursue" than the specific
"agreement."

If you're *pursuing* agreement... then you're doing all the things you've
mentioned... checking the wiki, checking with others, checking IRC,
documenting what you're doing so that people can understand why you did
what you did, entering into an agreement with the willingness to accept
that your way may not be the way that the community accepts. And, in those
cases, you're still free to make your own tags, etc., just don't harm other
peoples' (and the community's) efforts. The other positive attribute of
pursuing agreement is that it mitigates a bully's ability to use pursuit of
the truth as a cudgel for braining other mappers.

Other things about the rules you've suggested - if the first rule involves
the acronym DWG, then we're probably off to the wrong start. It implies
that you need to be ready to escalate to the highest levels, rather than
seeking more distributed and federated agreement. The second rule is too
specific - what about disputes between 2 local mappers or between 2 remote
mappers?

I do agree, however, that sometimes, inventing rules under pressure can be
the way to go. I do hope we can do it without yelling! (whoops) : )
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Re: [Talk-us] Difficult USA mapper(s)

2012-11-04 Thread Russ Nelson
Jeff Meyer writes:
 > On Sat, Nov 3, 2012 at 2:04 PM, Russ Nelson  wrote:
 > 
 > >
 > > Right. So what do you think of the set of rules that I posted a bit ago?
 > >
 > Well... I like mine better. ('natch!) "Pursue the truth & agreement & do
 > no harm." is a little easier to remember and covers all the cases covered
 > by the 5 rules put forth.
 > 
 > It seems that, if followed, rules 3-5 will almost certainly create more
 > confusion than they resolve.

People like simple rules because they're simple. But when you go to
figure out what the rules mean, you have to interpret them. What is
"agreement"? Agreement with you and your buddies as to how to tag?
Agreement with existing tags? Agrement with the documentation in the
wiki? Agreement with some book that somebody wrote once? Agreement
with Steve Coast (all hail the master)?

If you don't start with good rules, you'll have to invent them, under
pressure and with people yelling at you. Which is kinda what we're
doing here, now.

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-04 Thread Jeff Meyer
Please see notes below:

On Sat, Nov 3, 2012 at 2:04 PM, Russ Nelson  wrote:

>
> Right. So what do you think of the set of rules that I posted a bit ago?
>
> Well... I like mine better. ('natch!) "Pursue the truth & agreement & do
no harm." is a little easier to remember and covers all the cases covered
by the 5 rules put forth.

It seems that, if followed, rules 3-5 will almost certainly create more
confusion than they resolve.

There *is* standardization -- the set of Key and Tag descriptions in
> the Wiki. Everybody should edit the way they describe. If they are
> ambiguous, then you should look at the way people are using the tags,
> and put that into the wiki. If people aren't tagging consistently,
> then you should ask for help.
>
> The whole point is that everything in the database should have a clear
> meaning. It's okay if there are two different ways to enter the same
> thing. Yes, that makes life harder on data consumers, but as long as
> they can understand what a tag means, they can figure out what that
> means for their usage of the map. Chances are good that
> highway=path/bicycle=yes and highway=cycleway will get rendered the
> same way.


I can vouch only for my own perspective, which is that there does not
appear (to me) that everything has clear meaning and that there are many
flavors of standardization. The fact that there are 2 (or more) different
ways to enter the same thing makes meaning less, not more, clear. I do
think this deserves its own thread & will create such a thread (assuming
it's not a retread rethread), but not tonight.



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> Crynwr supports open source software
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Re: [Talk-us] Difficult USA mapper(s)

2012-11-03 Thread Russ Nelson
Jeff Meyer writes:
 > - An overarching code of behavior could be very helpful to empower the less
 > aggressive mapper. Maybe something simple like: Pursue the truth &
 > agreement & do no harm. It gives the oppressed some simple question to ask
 > the difficult mapper. Each of the segments of the code could be defined
 > separately.
 >   -- It seems to me that changing tags without a resolution of truth in a
 > community is clearly destructive

Right. So what do you think of the set of rules that I posted a bit ago?

 > - The concept of any tag being ok is exciting for many of us, but also a
 > little scary to many newcomers, who would like to be sure we are doing
 > things properly. So, I think more standardization in tag convention would
 > be helpful, but that's probably fodder for another (and many older) threads.

There *is* standardization -- the set of Key and Tag descriptions in
the Wiki. Everybody should edit the way they describe. If they are
ambiguous, then you should look at the way people are using the tags,
and put that into the wiki. If people aren't tagging consistently,
then you should ask for help.

The whole point is that everything in the database should have a clear
meaning. It's okay if there are two different ways to enter the same
thing. Yes, that makes life harder on data consumers, but as long as
they can understand what a tag means, they can figure out what that
means for their usage of the map. Chances are good that 
highway=path/bicycle=yes and highway=cycleway will get rendered the
same way.

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-03 Thread Russ Nelson
Anthony writes:
 > I agree that DWG has the authority to act, here.  But as I understand it,
 > the authority of DWG comes from OSMF, not from the OSM community.

The DWG is specifically asking if it should have the authority to
act. Please read the beginning message of this thread.

 > Additionally, now would be a good time to work toward more formal standards
 > for tagging.  While I disagree that mappers should be bound by unwritten
 > convention, I do think it would be useful to adopt RFC-style agreed upon
 > tagging standards.

No. Never have, don't need to. What we *do* need are several rules for
tagging:

 1) Don't change somebody else's edit unless you are acting on
evidence you can produce to the DWG.
 2) If you're remote, don't change somebody's edit if they're
local. Instead, ask them if you should make a change.
 3) Tag according to the documentation in the wiki.
 4) Don't change the documentation in the wiki.
 5) Document how you tag in the wiki (which is only necessary if #3 or
#4 keep you from tagging in the manner you believe correct).

These rules would reduce the amount of coordination needed and
conflict produced betweeen editors.

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-03 Thread Jeff Meyer
On Fri, Nov 2, 2012 at 9:26 PM, Russ Nelson  wrote:

> Martijn van Exel writes:
>  > 1) I don't think it is a good idea to come up with a code of conduct
>  > as a response to particular cases.
>
> Hard cases make bad law, yes. But it's not a difficult decision to say
> "Don't change other people's edits unless you can show that they are
> editing in variance to convention" or "Don't change an edit made by a
> local person unless you have ground truth to show that they are wrong,
> and can present that evidence to anyone who questions your edit."


But... the converse can be somewhat helpful. Particular cases can be
reasonable tests of general rules and this seems to be a pretty generic
type of conflict that should be easily resolvable. i.e.: user a and user b
disagree and cannot resolve their differences. Their discussion is isolated
that not enough other people or community are around to help moderate the
differences and reach a solution (not necessarily a compromise). What to do?

My primary interest, as a newbie, is the impact of these difficult mappers
on recruitment of new mappers. If the single difficult mapper is having a
visible conflict with one non-difficult mapper, how many negative
experiences with other non-difficult mappers aren't surfacing? The faster
you can reassure the new mappers that difficult mappers are the exception
and not the rule, and that the community is friendly and supportive, the
better.

My noob perspectives on this particular situation:

- An overarching code of behavior could be very helpful to empower the less
aggressive mapper. Maybe something simple like: Pursue the truth &
agreement & do no harm. It gives the oppressed some simple question to ask
the difficult mapper. Each of the segments of the code could be defined
separately.
  -- It seems to me that changing tags without a resolution of truth in a
community is clearly destructive

- The concept of any tag being ok is exciting for many of us, but also a
little scary to many newcomers, who would like to be sure we are doing
things properly. So, I think more standardization in tag convention would
be helpful, but that's probably fodder for another (and many older) threads.

Apologies in advance if I've missed any existing information that covers
these points!

Thanks, Jeff

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-03 Thread Anthony
On Sat, Nov 3, 2012 at 12:26 AM, Russ Nelson  wrote:

> Martijn van Exel writes:
>  > But to come back to Richard Weait's original questions: Yes, I think
>  > the DWG should act on behalf of the US community here even though it
>  > seems to be a matter of conduct instead of a pure data issue.
>
> I agree also.


I agree that DWG has the authority to act, here.  But as I understand it,
the authority of DWG comes from OSMF, not from the OSM community.

If DWG wants to act on behalf of the OSM community, then their members
should be appointed by the OSM community, not by OSMF.

Additionally, now would be a good time to work toward more formal standards
for tagging.  While I disagree that mappers should be bound by unwritten
convention, I do think it would be useful to adopt RFC-style agreed upon
tagging standards.
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Re: [Talk-us] Difficult USA mapper(s)

2012-11-02 Thread Russ Nelson
Martijn van Exel writes:
 > 1) I don't think it is a good idea to come up with a code of conduct
 > as a response to particular cases.

Hard cases make bad law, yes. But it's not a difficult decision to say
"Don't change other people's edits unless you can show that they are
editing in variance to convention" or "Don't change an edit made by a
local person unless you have ground truth to show that they are wrong,
and can present that evidence to anyone who questions your edit."

 > But to come back to Richard Weait's original questions: Yes, I think
 > the DWG should act on behalf of the US community here even though it
 > seems to be a matter of conduct instead of a pure data issue.

I agree also.

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-02 Thread Russ Nelson
Anthony writes:
 > It depends on whether or not the key you are replacing the old key with is
 > better.

I already explained why it doesn't, and you haven't addressed that
explanation. I see no point in continuing to discuss this with you.

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-02 Thread Paul Johnson
On Fri, Nov 2, 2012 at 3:27 PM, Anthony  wrote:

> Moderation is one thing.  Important messages can still go through, if
> someone is moderated.  But in this case he apparently was kicked off the
> list completely.  I'm not sure what behavior caused such a severe sanction,
> but if it was warranted, then the person shouldn't be allowed to edit
> either.
>
>

Seconded.
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Re: [Talk-us] Difficult USA mapper(s)

2012-11-02 Thread Anthony
On Fri, Nov 2, 2012 at 4:16 PM, Dave Hansen  wrote:

> On 11/02/2012 01:11 PM, Anthony wrote:
> > I don't get it.  If the problem is that you don't like the way he edits,
> > how is blocking him from the mailing list, but allowing him to edit, the
> > proper solution?
>
> The times that I have moderated folks on this list it was for their
> behavior on this list.  It had nothing to do with their editing except
> that the list discussions tended to have _originated_ from editing
> problems.
>

Moderation is one thing.  Important messages can still go through, if
someone is moderated.  But in this case he apparently was kicked off the
list completely.  I'm not sure what behavior caused such a severe sanction,
but if it was warranted, then the person shouldn't be allowed to edit
either.
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Re: [Talk-us] Difficult USA mapper(s)

2012-11-02 Thread Anthony
On Fri, Nov 2, 2012 at 2:43 PM, Dave Hansen  wrote:

> On 11/02/2012 09:09 AM, Anthony wrote:
> > Might this not be part of the problem?  Why do we allow someone to edit
> > but not to contribute to the mailing list?  Doesn't that promote exactly
> > the type of behavior that some people are criticizing (i.e. editing
> > without discussion).
>
> No, I don't think so.
>
> These problems persisted during times when Nathan was fully welcomed to
> this list.  His presence on the list did not help avoid or resolve them.
>

I don't get it.  If the problem is that you don't like the way he edits,
how is blocking him from the mailing list, but allowing him to edit, the
proper solution?
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Re: [Talk-us] Difficult USA mapper(s)

2012-11-02 Thread Dave Hansen
On 11/02/2012 01:11 PM, Anthony wrote:
> I don't get it.  If the problem is that you don't like the way he edits,
> how is blocking him from the mailing list, but allowing him to edit, the
> proper solution?

The times that I have moderated folks on this list it was for their
behavior on this list.  It had nothing to do with their editing except
that the list discussions tended to have _originated_ from editing problems.

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-02 Thread Dave Hansen
On 11/02/2012 09:09 AM, Anthony wrote:
> Might this not be part of the problem?  Why do we allow someone to edit
> but not to contribute to the mailing list?  Doesn't that promote exactly
> the type of behavior that some people are criticizing (i.e. editing
> without discussion).

No, I don't think so.

These problems persisted during times when Nathan was fully welcomed to
this list.  His presence on the list did not help avoid or resolve them.

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-02 Thread Dave Hansen
On 11/02/2012 05:43 AM, James Mast wrote:
> Anthony, I just got a message back from this person and he told me he
> was "Forcibly unsubscribed" from here on talk-us.  That's pretty much a
> ban IMO.

nerou...@gmail.com is banned from subscribing to talk-us.  The archives
are open, though, so anyone can at least read what's happening on here.

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-02 Thread Greg Troxel

First, I think Martijn's points have all been right on.

  1) I don't think it is a good idea to come up with a code of conduct
  as a response to particular cases. When there's an actual dispute on
  the table that might be addressed by an as yet imaginary code, we are
  in reactionary mode and it will be really hard to think outside that
  box and devise a code that will address future cases well. Also, it
  weakens the position of the arbitrator if all of a sudden a code is
  conjured up out of nothing and used to make a point in the
  arbitration.

I agree entirely.  As nerds (which I'm assuming many are), we enjoy the
intellectual challenge of solving the general problem neatly.  But
that's a huge effort, opens up all sorts of issues, and distracts from
the real question of whether a small number of individuals are
egregiously not playing well with others.  A detailed code would make
sense if we had lots of people acting in ways that are near the edge of
acceptability under the code, and we thought those people would adjust
the way they act because of the code.  From my experience, that isn't
even close to the situation in OSM.

Aside from the current discussion, I've only seen one instance of a
mapper acting in a way that caused angst (when I considered myself a
local).  It was someone new, who was overenthusiastic about an import
(of data that made sense to be imported).  Basically he underestimated
how hard it was to do right, but as the process went on he listened to
people pointing out the problems, and he slogged through fixing it - and
met others in person and talked about it.  The map is better for this
person's work, and I think all the rest of the locals agree.  In this
the person was 100% acting in good faith, we talked among ourselves, and
we're all fine with how it came out.  No code was necessary, and we
didn't even think trying to talk to one, or about DWG.

All that said, I think Richard's first draft at a code is entirely
reasonable.  Here's a normative statement that's trying to avoid being a
code, but captures the top-level sentiment (point 2 is probably
deferring to locals):

  Mappers should work collaboratively within the OSM community for the
  benefit of the map data, the tools, and the community.



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Re: [Talk-us] Difficult USA mapper(s)

2012-11-02 Thread Serge Wroclawski
On Fri, Nov 2, 2012 at 8:43 AM, James Mast  wrote:

> Anthony, I just got a message back from this person and he told me he was
> "Forcibly unsubscribed" from here on talk-us.  That's pretty much a ban IMO.

We are talking about a pattern of behavior, not a specific person.

There are several people who have exhibited this pattern of behavior,
and we are discussing how we, as a community, want to handle this
behavior.

No one has made any specific accusations against any one individual,
rather, we are discussing how to create a structure around that
process.

- Serge

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-02 Thread James Mast


 > Date: Wed, 31 Oct 2012 21:22:35 -0400
> From: o...@inbox.org
> To: rickmastfa...@hotmail.com
> CC: talk-us@openstreetmap.org; rich...@weait.com; d...@osmfoundation.org; 
> g...@ir.bbn.com
> Subject: Re: [Talk-us] Difficult USA mapper(s)
> 
> I'm not sure there is anyone *banned* from the lists.  On moderation,
> maybe, but so long as the emails are eventually going through that
> seems okay.
> 
> On Wed, Oct 31, 2012 at 9:16 PM, James Mast  wrote:
> > If I think I know who this is all about, maybe he should be un-banned from
> > talk-us so he might be able to defend himself at least?
> >
> > --James
> 
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"Forcibly unsubscribed" from here on talk-us.  That's pretty much a ban IMO. -- 
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Re: [Talk-us] Difficult USA mapper(s)

2012-11-01 Thread Russ Nelson
Anthony writes:
 > On Thu, Nov 1, 2012 at 8:23 PM, Russ Nelson  wrote:
 > 
 > > Anthony writes:
 > >  > The key question is, which key was right?
 > >
 > > No. Without getting too specific, my key was one of the most
 > > commonly-used keys, while e's key was one e invented.
 > 
 > Without getting specific, how can we figure out who was right?

You don't need to know who the person is, nor do the keys matter
except as generalities. If I identify the keys, then I identify the
person, and there is no need to identify the person. This is not about
personalities, but is instead about behavior. The information that
I've given should be sufficient to answer this question:

Is it acceptable to change a widely used key into a key invented by
the editor?

I say that it is not, and that any editor doing so should be censured,
and their edits turned into acceptable edits (creating a new tag with
the editor's key). I think it is reasonable for the community (in this
case talk-us) to come to a conclusion. If the editor chooses to
separate themself from the community through continued misbehavior,
that is their choice, and the community will help them abide by that
separation.

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-01 Thread Anthony
On Thu, Nov 1, 2012 at 8:23 PM, Russ Nelson  wrote:

> Anthony writes:
>  > The key question is, which key was right?
>
> No. Without getting too specific, my key was one of the most
> commonly-used keys, while e's key was one e invented.


Without getting specific, how can we figure out who was right?
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Re: [Talk-us] Difficult USA mapper(s)

2012-11-01 Thread Martijn van Exel
These guidelines are all nice, but I have two reservations about where
this discussion is headed.
1) I don't think it is a good idea to come up with a code of conduct
as a response to particular cases. When there's an actual dispute on
the table that might be addressed by an as yet imaginary code, we are
in reactionary mode and it will be really hard to think outside that
box and devise a code that will address future cases well. Also, it
weakens the position of the arbitrator if all of a sudden a code is
conjured up out of nothing and used to make a point in the
arbitration.
2) I have zero experience with devising codes of conduct, but isn't it
really hard to encode the essence of good behavior, for the U.S
mappers subculture no less, in a few paragraphs? I'm not saying we
can't try, but I don't see what is so specific about our case.
Couldn't a case like this arise anywhere? (Again, it's hard to talk
about it without knowing too many specifics.) Also, we already have a
code of conduct for automated edits, which ends with: 'The data
working group will investigate and act on issues which cannot be
resolved through the above course of action'. If this code of conduct
was going to have a similar role in the process, wouldn't we end up in
the same place with it as where we are without? With the DWG having to
deal with this because the code of conduct was not followed?

Again, the only way I see this going anywhere is if we can enforce
such a code. For that, it needs to be much more specific (how many
violations? what do all these terms mean?), and moreover I think we do
need to think about leveraging the growth of contributors in the
community more. I don't want to sound like a broken record, but with
formalized stewardship of experienced editors in an area (Sam Iacullo
hinted at this in his own thread about this), based on editing history
and possibly also personal preference, combined with limited scope of
action for beginners, we can build a stronger community where we won't
have spend this much time and energy on a few warmongers. It's not
like we have to start from scratch with all this, we already have OWL
codebase for monitoring areas, and ideas[1] and code[2] for
determining stewards based on edit history.

But to come back to Richard Weait's original questions: Yes, I think
the DWG should act on behalf of the US community here even though it
seems to be a matter of conduct instead of a pure data issue. Maybe we
should have an Ethics WG for these kinds of cases, but as it is, we
don't, and I think the DWG is the closest thing to it that we do have.
As for guidance, I say we collect a good sample of private
interactions between this mapper and his 'local' victims, which should
provide enough material in itself to exclude this element from our
community. If we need more, Richard Welty's list here would make a
good start. I would definitely add something like:

'If documented and repeated attempts at reaching a consensus have been
made, and a resolution cannot be reached, a documented case may be
filed with the DWG, who will rule based on the facts presented.' This
should probably be followed by possible outcomes, but I don't know
what those are.

Martijn

[1] 
http://de.straba.us/2011/07/17/mvp-osm-my-presentation-for-state-of-the-map-europe-2011/
[2] https://github.com/napo/mvp-osm - I have yet to try this though.

Martijn

On Thu, Nov 1, 2012 at 4:44 PM, Richard Welty  wrote:
> On 11/1/12 12:01 PM, Frederik Ramm wrote:
>>
>>
>> If, for example, the US community would express a clear preference for
>> local mappers having their way in tagging, then a tagging bully would
>> clearly and visibly operate outside of the rules of accepted behaviour, and
>> all his explanations about why his tagging is correct would be moot.
>
> i'd like to take a positive approach to this negative topic. here are some
> potential guidelines for US mappers
> to consider:
>
> OpenStreetMap is a community. Communities work best when their members
> communicate
> and work towards consensus.
>
> The work of local mappers is to be respected. They have local knowledge of
> value.
>
> If you disagree with the work of another mapper, please communicate with
> them. Start with
> polite, private communication. Do not start out by calling them out in
> public.
>
> Do not engage in edit wars.
>
> Furthermore, do not threaten, either explicitly or by implication, to engage
> in an edit
> war to get your way.
>
> True consensus is when most members of a community agree. Do not yell loudly
> in order
> to disrupt a building consensus. Accept that sometimes you don't get your
> way.
>
> Keep your eye on the goal. Do not let disagreements get in the way of
> producing the
> best map ever.
>
>
>
> ___
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Re: [Talk-us] Difficult USA mapper(s)

2012-11-01 Thread Russ Nelson
Anthony writes:
 > The key question is, which key was right?

No. Without getting too specific, my key was one of the most
commonly-used keys, while e's key was one e invented. The situation
was:

a=b

e changed it to:

c=b

where e should have done:

a=b
c=b

and left this commonplace a= tagging alone. Now, it's quite possible
and reasonable for someone to change it to:

a=d
c=b

which would have caused (without e's edit) the 'b' information to be
lost. But as it was, with e's edit, the 'b' information was completely
lost from most renders! And because the renderers have not picked up
on e's key, it's STILL lost. The key is more than two years old.

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-01 Thread Richard Welty

On 11/1/12 12:01 PM, Frederik Ramm wrote:


If, for example, the US community would express a clear preference for 
local mappers having their way in tagging, then a tagging bully would 
clearly and visibly operate outside of the rules of accepted 
behaviour, and all his explanations about why his tagging is correct 
would be moot.
i'd like to take a positive approach to this negative topic. here are 
some potential guidelines for US mappers

to consider:

OpenStreetMap is a community. Communities work best when their members 
communicate

and work towards consensus.

The work of local mappers is to be respected. They have local knowledge 
of value.


If you disagree with the work of another mapper, please communicate with 
them. Start with
polite, private communication. Do not start out by calling them out in 
public.


Do not engage in edit wars.

Furthermore, do not threaten, either explicitly or by implication, to 
engage in an edit

war to get your way.

True consensus is when most members of a community agree. Do not yell 
loudly in order
to disrupt a building consensus. Accept that sometimes you don't get 
your way.


Keep your eye on the goal. Do not let disagreements get in the way of 
producing the

best map ever.


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Re: [Talk-us] Difficult USA mapper(s)

2012-11-01 Thread Frederik Ramm

Hi,

On 01.11.2012 01:18, Greg Troxel wrote:

So overall, I would say that if user A complains about user B making
non-local objectionable changes, and that's the only complaint, then
it's really hard to tell.  It could be that the non-local user in some
cases is right in a sense (consider bringing a jury of 6 seasoned
mappers to the area for a survey and pub discussion about what they'd
do, and see how that comes out).


Yes. We do indeed occasionally have local "tagging bullies" who closely 
monitor everything mapped in their region and disagree with most of it, 
and there's probably a limit to how much we can let them dictate for 
their area.



Reasonable people, more or less by
definition, do not provoke complaints by large numbers of other
reasonable people.


Indeed.


All that said, it's not clear that the DWG is the right group.  But I
think OSM needs a body of elders (who have the respect of the community
as reasonable and fair people) to deal with complaints of behavior that
doesn't meet community interaction norms.


DWG currently has a (more or less self-selected) mandate of dealing with 
disputes, vandalism, and bots/imports. The problem we're talking about 
here often arises from a dispute but in the end it's not the dispute 
itself, but the lack of civility in dealing with it that leads to DWG 
involvement.


Even though we're one world-wide project, communities in different 
countries are different and the social norms for interaction may be too. 
I think I speak for most of my colleagues at DWG when I say that we 
would very much like to be able to refer any cases that are essentially 
about manners, about getting people to talk to each other in a way that 
behooves a community project, to some regional or national "body of 
elders" familiar with the local language and social norms.


Just as we're trying to here ;)

Bye
Frederik

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-01 Thread Frederik Ramm

Hi,

On 01.11.2012 04:26, Serge Wroclawski wrote:

To your question of technical means; you're right that adding
technical means to entirely prevent a malicious user are difficult to
put in place, but they are not impossible, but if it's just a handful
of troublemakers, it's best to address that, rather than create an
entire engineering task around it.


+1 - Martijn does have a point but the problem we are currently having 
is not that people can circumvent rules - it is that people can boldly 
claim that they are right. Kind of "I've been here for 10 years and I 
have 5 million edits so please excuse me while my bot tramples all over 
your work, and don't you dare challenge me because I know the only true 
tagging rules and anything anybody else says is stupid."


In the past, whenever DWG has actually tried to wade into such cases, we 
were quickly bogged down by the question of whether a certain way of 
tagging is factually correct or not.


But it turns out that factual correctness is not the issue - it is the 
way it is discussed or asserted by people.


If, for example, the US community would express a clear preference for 
local mappers having their way in tagging, then a tagging bully would 
clearly and visibly operate outside of the rules of accepted behaviour, 
and all his explanations about why his tagging is correct would be moot.


It is hard to argue from authority if your account is two days old 
because your previous one has been blocked for bullying ;)


Bye
Frederik

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-01 Thread Anthony
I'm not sure there is anyone *banned* from the lists.  On moderation,
maybe, but so long as the emails are eventually going through that
seems okay.

On Wed, Oct 31, 2012 at 9:16 PM, James Mast  wrote:
> If I think I know who this is all about, maybe he should be un-banned from
> talk-us so he might be able to defend himself at least?
>
> --James

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-01 Thread Anthony
On Wed, Oct 31, 2012 at 7:52 PM, Russ Nelson  wrote:
> So, as a generalized example of a specific instance that I have in
> mind, I added some tags to some ways which reflected data that anybody
> could verify from multiple sources with a little bit of research. I
> didn't put a source= tag because the source was from USGS topo data --
> unquestionably public domain, backed up positionally with USGS ortho
> photos. Sometimes the data came from research, other times from site
> visits. A reasonably safe, uncontroversial edit.
>
> DUM felt it necessary to change the key of the tag to a different key,
> thus violating rule #1 by *changing* rather than *adding* a new tag
> with e's new key and the value I put into the tag. To make matters
> worse, this key is one that e invented and seems to be the sole user
> of.
>
> DUM has made this change to hundreds of ways that I know of, and
> probably thousands or more across the country, and without any
> consultation with others as far as I can find.

That's a little bit too general.

The key question is, which key was right?

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Re: [Talk-us] Difficult USA mapper(s)

2012-11-01 Thread Anthony
On Wed, Oct 31, 2012 at 10:11 AM, Richard Weait  wrote:
> DWG has the administrative tools to block an account.  What we don't
> have is a clear rule stating that we can block an account for "being
> difficult".
>
> Questions for the US mapping community:
>
> 1) Do you want DWG to act on your behalf on this matter and or similar 
> matters?

No.  DWG should act on behalf of OSMF.  It's their servers, not ours.

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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Russ Nelson
Greg Troxel writes:
 > First, there's the notion that the local mappers should have priority in
 > deciding how things should be tagged.  I don't mean that one shouldn't
 > make non-local edits - I do that after visiting places.  But I don't
 > make edits that I think a local might object to.

Me too. Whenever I see contributions which are obviously made by a
local (e.g. stores), I always edit more carefully. I don't want to
offend a local mapper because 1) that might discourage them, and 2) I
wouldn't want somebody non-local to Potsdam editing here willy-nilly.

 > So if there's a disagreement, and the results lopsidedly reflect
 > one user's view just because that user is far more insistent on
 > making changes and arguing about them, that's a bad outcome,

Yup. You risk letting the decision go to the person with the most free
time, who is not necessarily the most correct person.

-- 
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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Serge Wroclawski
Martijn,

Thank you for this thoughtful and wise-reaching response.

I think that the kinds of issues you address in your email do deserve
consideration and contemplation, but most are not the focus of this
discussion we're having right now, which is the role of DWG in
handling what are essentially conduct issues.

To your question of technical means; you're right that adding
technical means to entirely prevent a malicious user are difficult to
put in place, but they are not impossible, but if it's just a handful
of troublemakers, it's best to address that, rather than create an
entire engineering task around it.

I think the focus right now are questions of community, rather than technology.

- Serge

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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Paul Norman
> From: Martijn van Exel [mailto:m...@rtijn.org]
> Sent: Wednesday, October 31, 2012 2:18 PM
> To: Richard Weait
> Cc: Serge Wroclawski; d...@osmfoundation.org; Ian Dees; talk-
> u...@openstreetmap.org Openstreetmap
> Subject: Re: [Talk-us] Difficult USA mapper(s)
> 
> It's hard to come up with guidelines when you don't know the specifics,
> but let me throw in some thoughts based on what I read:
> 1) If you were to take administrative action on an account, blocking it
> either temporarily or permanently, how do you prevent the same person
> (or group of people, or bot, using the account) from starting fresh
> under a new guise? My limited knowledge of these matters suggests that
> this would be a Hard Problem. If it is, blocking accounts is a toothless
> measure that doesn't even deserve all that much consideration. If it
> isn't, I'm curious to know how it works, but that's possibly for another
> thread.

I am reasonably confident that the means exist to block someone and keep
them blocked.


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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Russ Nelson
James Mast writes:
 > If I think I know who this is all about, maybe he should be un-banned from 
 > talk-us so he might be able to defend himself at least? --James

No. This isn't about a person. This is about a style of mapping. If
you think that only one person is capable of defending this style of
mapping, then perhaps it's just as well that that style gets banned.

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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread James Mast

If I think I know who this is all about, maybe he should be un-banned from 
talk-us so he might be able to defend himself at least? --James 
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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Greg Troxel

Given what I've observed and heard about from other mappers, I am not
particularly surprised to hear that the DWG has been getting complaints
(although I have not filed a complaint myself).  I think it's helpful to
talk about the general problem, separately from any identities.

My impression is that a fair part of the genesis of the issue is
disagreement about tagging highways.  We have an established, older view
that primary is for US highways or roads that are as important
culturally, secondary is for state highways or roads of similar
importance, and tertiary for roads that are less important than
secondary but that form a key part of the interconnecting grid (between
towns, across cities).  There is another view which promotes labeling
roads at higher classifications.

Given that, I think there are two problems that arise in terms of how
people collaborate (or not) on how to improve the map.  OSM is
fundamentally a group effort and how people feel about their
participation and interaction with others is very important for the
health of the project.

First, there's the notion that the local mappers should have priority in
deciding how things should be tagged.  I don't mean that one shouldn't
make non-local edits - I do that after visiting places.  But I don't
make edits that I think a local might object to.  When I see something
done by a local mapper that I think should be different, I message them
and ask about it (and sometimes go ahead if I don't hear back).  I've
met a fair number of the active people in Massachusetts in person, and
talked with several others in email.  We confer among ourselves
sometimes, and have in the past discussed issues with non-local mappers
adjusting tagging.  We also had the "highway=path foot=designated vs
highway=footway" discussion over beer, pleasantly (regarding differing
choices among local mappers, which I am quite sure DWG never heard
complaints about).

Second, there's a slippery slope to what "edit war" means.  Generally,
it takes two to have an edit war, and for that to happen, both have to
be willing to keep making the change, which is a combination of doing
that even though they should realize it's getting to edit war, and
caring enough to put energy into it, instead of deciding to focus on
other hobbies.  So if there's a disagreement, and the results lopsidedly
reflect one user's view just because that user is far more insistent on
making changes and arguing about them, that's a bad outcome, and in my
mind just as bad as an edit war if not worse, just less obvious.

So overall, I would say that if user A complains about user B making
non-local objectionable changes, and that's the only complaint, then
it's really hard to tell.  It could be that the non-local user in some
cases is right in a sense (consider bringing a jury of 6 seasoned
mappers to the area for a survey and pub discussion about what they'd
do, and see how that comes out).  Many of these calls are not
particularly important in the grand scheme of things; local users
feeling like someone far away is being pushy has a bigger impact on the
project.  On the other hand, If 20 users (not acting in concert) all
complain similarly about B, then there really is a problem -- most
people don't want to complain to authority in a group like osm, so if 20
complain probably 100 feel that way.  Reasonable people, more or less by
definition, do not provoke complaints by large numbers of other
reasonable people.

A serious concern is people being driven away because they find
participating in the community unpleasant; this is the concept in open
source of "poisonous people".  I've certainly run into this a bit in
openstreetmap.  In the open source world (I participate in NetBSD), it
seems that people who know each other in person are much more likely to
be reasonable on the net.  The local group concept helps greatly, but it
doesn't address the distant armchair editor (especially if that person
isn't part of his or her in-person community).

All that said, it's not clear that the DWG is the right group.  But I
think OSM needs a body of elders (who have the respect of the community
as reasonable and fair people) to deal with complaints of behavior that
doesn't meet community interaction norms.  I certainly don't want to
endorse some sort of global thought police, and would want such an
authority to tread lightly.  But the fact that the DWG is moved to write
to talk-us "has had a high number of complaints about a small number of
mappers" indicates to me that we have a significant social problem, and
as I see it DWG is the least inappropriate WG to handle it.

Greg (osm user gdt)


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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Russ Nelson
Richard Weait writes:
 > I would prefer to discuss this in general, and in the open.

Okay. In general, then, I have said that I believe the proper way to
edit is to not disturb anything that anybody else does[1]. That should
be rule #1, yet DUM[2] (Difficult USA Mapper) seems to feel that e[3]
can change other people's tags any way e wants without consulting with
them.

So, as a generalized example of a specific instance that I have in
mind, I added some tags to some ways which reflected data that anybody
could verify from multiple sources with a little bit of research. I
didn't put a source= tag because the source was from USGS topo data --
unquestionably public domain, backed up positionally with USGS ortho
photos. Sometimes the data came from research, other times from site
visits. A reasonably safe, uncontroversial edit.

DUM felt it necessary to change the key of the tag to a different key,
thus violating rule #1 by *changing* rather than *adding* a new tag
with e's new key and the value I put into the tag. To make matters
worse, this key is one that e invented and seems to be the sole user
of.

DUM has made this change to hundreds of ways that I know of, and
probably thousands or more across the country, and without any
consultation with others as far as I can find. That would be okay
except that e violated rule #1, the Prime Directive.

By the way, I am not one of the complaintants, but I will be happy to
enter a complaint about this specific edit, which has detracted from
the value of the map for me (at least, and I speculate others).

[1] I add to that: document how you tagged, don't change documentation
written by someone else, and then tag according to the documentation.
[2] Hey, I didn't make the name up!
[3] Neutral gender. Hey, it *could* be wonderchook, you never know.

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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Dale Puch
Account restrictions could be of help for new mappers making large
mistakes.  IE dragging a large selection, destroying relations ect.
Pushing good tutorials on new users would probably do more though.
Regardless restrictions only help minimize the accidental type issues but
do very little for edit wars or malicious edits.

Dale

On Wed, Oct 31, 2012 at 5:18 PM, Martijn van Exel  wrote:

> It's hard to come up with guidelines when you don't know the
> specifics, but let me throw in some thoughts based on what I read:
> 1) If you were to take administrative action on an account, blocking
> it either temporarily or permanently, how do you prevent the same
> person (or group of people, or bot, using the account) from starting
> fresh under a new guise? My limited knowledge of these matters
> suggests that this would be a Hard Problem. If it is, blocking
> accounts is a toothless measure that doesn't even deserve all that
> much consideration. If it isn't, I'm curious to know how it works, but
> that's possibly for another thread.
> 2) From past discussions about this I gathered that these particular
> accounts that inspire a lot of controversy and complaints usually show
> a high prolificness - higher than reasonable for a human mapper.
> Possibly, there are also particular discernible patterns to their
> edits? Is this something that can be quantified into editing
> thresholds above which the account would be red flagged and possibly
> blocked? For example more than 10,000 Again, of course, this leads
> back to the issue mentioned above.
> 3) Does this not in the end come down to some fundamental choices we
> make as an OSM community regarding accountability and lineage? All you
> need to sign up for an OSM account is a valid email address, a self
> assigned username and password, and agreement with the CT. I am all
> for respecting people's privacy and not gathering any more personal
> information than strictly necessary, but when there are so few
> limitations as to what you can do immediately after you sign up, is
> that really sustainable? Should we not be move to a system where
> newcomers have stricter limits imposed on what they can do (number of
> edits, geographical scope of their edits..), and lift those
> limitations gradually when they it becomes apparent (through peer
> validation, a buddy system - I am not saying this is easy...) that
> their contributions meet some quality standards? I realize full well
> that this brings us no further to a solution for these current cases,
> I just wanted to reflect on how these situations can come to exist in
> the first place: being able to sign up to OSM, start changing stuff at
> scale (even scripted) because you know better, without meeting much
> technical resistance - and moreover being able to do so without ever
> talking to anyone. We're only talking about a few (how many?) cases
> now, and looking for ways to deal with them, but there will be more
> and we need to think about how we can be prepared for them.
>
> Martijn
>
> On Wed, Oct 31, 2012 at 1:28 PM, Richard Weait  wrote:
> > On Wed, Oct 31, 2012 at 11:24 AM, Ian Dees  wrote:
> >
> >> We need to stop talking in nebulous terms. "the complaints here" are
> >> apparently unknown to everyone. If it's not appropriate to describe the
> >> specific issues, then perhaps we shouldn't be having this conversation
> on
> >> the mailing list.
> >
> > I would prefer to discuss this in general, and in the open.  Firstly,
> > open is good.  Secondly, we're seeking guidelines for use now and in
> > the future.
> >
> > I do understand where you are coming from though.  Yes, I think
> > "praise in public, criticize in private" is the way to go in general.
> > However, that hasn't worked in these current cases.  Again, we've had
> > _many_ complaints about these very few accounts.  If you haven't seen
> > something like this?  Good.  You are better for it.
> >
> > As Dale suggests in his point 1), if one mapper takes the high road
> > and decides not to change a disputed edit, but to discuss instead,
> > then the other mapper can effectively "game the system".  They can not
> > engage, or not change their mind and effectively get what they want,
> > without consultation or collaborative mapping.  Rest assured that the
> > difficult mappers would scream "edit war; bad touch!!!" were the high
> > road mapper to respond by reverting or editing to their preference.
> >
> > But how do we distinguish between an idiosyncratic mapper who chooses
> > to be less-engaged with the broader community from a mapping bully who
> > will have it their way, regardless?  We[1] can discuss welcome and
> > unwelcome behaviours.  We can establish guidelines. We can educate
> > where required.  We can impose sanctions where the above don't work.
> >
> > Discussion comes first.  DWG have a pattern of complaints from mappers
> > who feel that something must be done.  DWG is asking the US community
> > at large what you would have DWG do o

Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Alan Millar

> We need to stop talking in nebulous terms. "the complaints here" are 
> apparently unknown to everyone. If it's not appropriate to describe the 
> specific issues, then perhaps we shouldn't be having this conversation on the 
> mailing list.

Heh, one has to be quite new to talk-us to not know the likely suspect(s). 
Oops, I think my bias is showing. 

That notwithstanding, I think it is quite reasonable to discuss the DWG 
boundaries and guidelines without details of a specific conflict. It makes 
sense to discuss and decide what the purview *should* be, before you can decide 
if a given conflict falls within those boundaries. 
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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Martijn van Exel
It's hard to come up with guidelines when you don't know the
specifics, but let me throw in some thoughts based on what I read:
1) If you were to take administrative action on an account, blocking
it either temporarily or permanently, how do you prevent the same
person (or group of people, or bot, using the account) from starting
fresh under a new guise? My limited knowledge of these matters
suggests that this would be a Hard Problem. If it is, blocking
accounts is a toothless measure that doesn't even deserve all that
much consideration. If it isn't, I'm curious to know how it works, but
that's possibly for another thread.
2) From past discussions about this I gathered that these particular
accounts that inspire a lot of controversy and complaints usually show
a high prolificness - higher than reasonable for a human mapper.
Possibly, there are also particular discernible patterns to their
edits? Is this something that can be quantified into editing
thresholds above which the account would be red flagged and possibly
blocked? For example more than 10,000 Again, of course, this leads
back to the issue mentioned above.
3) Does this not in the end come down to some fundamental choices we
make as an OSM community regarding accountability and lineage? All you
need to sign up for an OSM account is a valid email address, a self
assigned username and password, and agreement with the CT. I am all
for respecting people's privacy and not gathering any more personal
information than strictly necessary, but when there are so few
limitations as to what you can do immediately after you sign up, is
that really sustainable? Should we not be move to a system where
newcomers have stricter limits imposed on what they can do (number of
edits, geographical scope of their edits..), and lift those
limitations gradually when they it becomes apparent (through peer
validation, a buddy system - I am not saying this is easy...) that
their contributions meet some quality standards? I realize full well
that this brings us no further to a solution for these current cases,
I just wanted to reflect on how these situations can come to exist in
the first place: being able to sign up to OSM, start changing stuff at
scale (even scripted) because you know better, without meeting much
technical resistance - and moreover being able to do so without ever
talking to anyone. We're only talking about a few (how many?) cases
now, and looking for ways to deal with them, but there will be more
and we need to think about how we can be prepared for them.

Martijn

On Wed, Oct 31, 2012 at 1:28 PM, Richard Weait  wrote:
> On Wed, Oct 31, 2012 at 11:24 AM, Ian Dees  wrote:
>
>> We need to stop talking in nebulous terms. "the complaints here" are
>> apparently unknown to everyone. If it's not appropriate to describe the
>> specific issues, then perhaps we shouldn't be having this conversation on
>> the mailing list.
>
> I would prefer to discuss this in general, and in the open.  Firstly,
> open is good.  Secondly, we're seeking guidelines for use now and in
> the future.
>
> I do understand where you are coming from though.  Yes, I think
> "praise in public, criticize in private" is the way to go in general.
> However, that hasn't worked in these current cases.  Again, we've had
> _many_ complaints about these very few accounts.  If you haven't seen
> something like this?  Good.  You are better for it.
>
> As Dale suggests in his point 1), if one mapper takes the high road
> and decides not to change a disputed edit, but to discuss instead,
> then the other mapper can effectively "game the system".  They can not
> engage, or not change their mind and effectively get what they want,
> without consultation or collaborative mapping.  Rest assured that the
> difficult mappers would scream "edit war; bad touch!!!" were the high
> road mapper to respond by reverting or editing to their preference.
>
> But how do we distinguish between an idiosyncratic mapper who chooses
> to be less-engaged with the broader community from a mapping bully who
> will have it their way, regardless?  We[1] can discuss welcome and
> unwelcome behaviours.  We can establish guidelines. We can educate
> where required.  We can impose sanctions where the above don't work.
>
> Discussion comes first.  DWG have a pattern of complaints from mappers
> who feel that something must be done.  DWG is asking the US community
> at large what you would have DWG do on your behalf?  You could tell
> those mappers to "suck it up and stop whining."  That's what the
> difficult accounts have effectively said.  I think that we can do
> better than that.
>
> I won't suggest that every complaint DWG receives deserves equal
> weight after consideration of the matter.  And I won't suggest that
> some accounts are always wrong while other accounts are always right.
> But this is a giant flashing warning light.  With a klaxon.
>
> [1] We = "We as a community"
>
> ___
>

Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Richard Weait
On Wed, Oct 31, 2012 at 11:24 AM, Ian Dees  wrote:

> We need to stop talking in nebulous terms. "the complaints here" are
> apparently unknown to everyone. If it's not appropriate to describe the
> specific issues, then perhaps we shouldn't be having this conversation on
> the mailing list.

I would prefer to discuss this in general, and in the open.  Firstly,
open is good.  Secondly, we're seeking guidelines for use now and in
the future.

I do understand where you are coming from though.  Yes, I think
"praise in public, criticize in private" is the way to go in general.
However, that hasn't worked in these current cases.  Again, we've had
_many_ complaints about these very few accounts.  If you haven't seen
something like this?  Good.  You are better for it.

As Dale suggests in his point 1), if one mapper takes the high road
and decides not to change a disputed edit, but to discuss instead,
then the other mapper can effectively "game the system".  They can not
engage, or not change their mind and effectively get what they want,
without consultation or collaborative mapping.  Rest assured that the
difficult mappers would scream "edit war; bad touch!!!" were the high
road mapper to respond by reverting or editing to their preference.

But how do we distinguish between an idiosyncratic mapper who chooses
to be less-engaged with the broader community from a mapping bully who
will have it their way, regardless?  We[1] can discuss welcome and
unwelcome behaviours.  We can establish guidelines. We can educate
where required.  We can impose sanctions where the above don't work.

Discussion comes first.  DWG have a pattern of complaints from mappers
who feel that something must be done.  DWG is asking the US community
at large what you would have DWG do on your behalf?  You could tell
those mappers to "suck it up and stop whining."  That's what the
difficult accounts have effectively said.  I think that we can do
better than that.

I won't suggest that every complaint DWG receives deserves equal
weight after consideration of the matter.  And I won't suggest that
some accounts are always wrong while other accounts are always right.
But this is a giant flashing warning light.  With a klaxon.

[1] We = "We as a community"

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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Dale Puch
My best take on the questions:

For this discussion your basically arbitrators.  Investigate what is
involved with arbitration, what do they require and how do they manage
these issues.

1) When is "being difficult" transitioning into an edit war that DWG has
dealt with? Is this just an edit war where one person is trying to resolve
it with discussion instead of continual reverts and edits?
2) The DWG needs a set of guidelines for it and the mappers that is
controlled by DWG (not a general use WIKI anyone can edit) that they can
point to for self resolution, or use if the DWG must take action on it's
own.
3) It will happen because you will not have all the facts all the time.
Handle those situations gracefully.

Dale

On Wed, Oct 31, 2012 at 11:24 AM, Ian Dees  wrote:

> On Wed, Oct 31, 2012 at 10:13 AM, Serge Wroclawski wrote:
>
>> Richard,
>>
>> Thank you for this well thought out email and summary of the DWG.
>>
>> You've touched on an important issue, which is that the complains here
>> are a bit outside the scope of normal DWG functions, and more toward
>> conflict resolution and code of conduct.
>>
>> This is not a role that's unfamiliar to the DWG- for example its
>> intervention in Israel.
>>
>> You may be right that this code of conduct issue isn't the DWG's
>> domain, but no other organization has the ability/authority to take
>> such action.
>
>
> We need to stop talking in nebulous terms. "the complaints here" are
> apparently unknown to everyone. If it's not appropriate to describe the
> specific issues, then perhaps we shouldn't be having this conversation on
> the mailing list.
>
> ___
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>
>


-- 
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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Ian Dees
On Wed, Oct 31, 2012 at 10:13 AM, Serge Wroclawski wrote:

> Richard,
>
> Thank you for this well thought out email and summary of the DWG.
>
> You've touched on an important issue, which is that the complains here
> are a bit outside the scope of normal DWG functions, and more toward
> conflict resolution and code of conduct.
>
> This is not a role that's unfamiliar to the DWG- for example its
> intervention in Israel.
>
> You may be right that this code of conduct issue isn't the DWG's
> domain, but no other organization has the ability/authority to take
> such action.


We need to stop talking in nebulous terms. "the complaints here" are
apparently unknown to everyone. If it's not appropriate to describe the
specific issues, then perhaps we shouldn't be having this conversation on
the mailing list.
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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Serge Wroclawski
Richard,

Thank you for this well thought out email and summary of the DWG.

You've touched on an important issue, which is that the complains here
are a bit outside the scope of normal DWG functions, and more toward
conflict resolution and code of conduct.

This is not a role that's unfamiliar to the DWG- for example its
intervention in Israel.

You may be right that this code of conduct issue isn't the DWG's
domain, but no other organization has the ability/authority to take
such action.

- Serge

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Re: [Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Alex Barth
It would help to know the concrete incidences - any way to know more details?

On Oct 31, 2012, at 10:11 AM, Richard Weait  wrote:

> Hi,
> 
> Summary
> 
> The Data Working Group has had a high number of complaints about a
> small number of mappers in the USA.  The matter falls outside the
> normal activities of DWG.  DWG would like to help, but need your
> guidance in how to do so.
> 
> What is the Data Working Group?
> 
> The Data Working Group exists to handle matters that users don't wish
> to handle.  Namely:
> 
>Resolution of issues in copyright violation, disputes, vandalism,
> and bots, beyond the normal means of the community.
>Helping to set policy on data.
>Detecting and stopping vandalism and imports that to not comply
> with guidelines.
> 
> Most of this is uncontroversial and largely invisible to the
> community.  As an example, when a mapper notices that somebody has
> created an imaginary town and notifies DWG, DWG can contact the
> mapper, block the account temporarily and revert the changesets to
> restore the real map data.
> 
> It is also uncontroversial when a user self-reports that their bot or
> import has made an error and they ask DWG to revert the error for
> them.  I should also note that many experienced users on the OSM IRC
> channels can offer help with undoing self-reported mistakes. DWG is
> called at times to block parties involved in edit wars and other
> harmful activities.
> 
> The current matter
> 
> An unusual number of complaints have come to DWG regarding a small
> number of accounts.  It is unusual to get a complaint about any
> account from more than one other account.  The numbers involved here
> beggar our experience in any other part of the world.
> 
> The matters from that varied complaints are typically differences of
> opinion on tagging.
> The mappers involved have generally attempted to resolve the matters in 
> private.
> The matters generally involve a local mapper and one from further away.
> The local mappers generally report that they are being 'over ruled' by
> a remote mapper who won't accept the local mappers local knowledge.
> 
> DWG has the administrative tools to block an account.  What we don't
> have is a clear rule stating that we can block an account for "being
> difficult".
> 
> Questions for the US mapping community:
> 
> 1) Do you want DWG to act on your behalf on this matter and or similar 
> matters?
> 2) How would you frame your guidance to DWG so that DWG act
> appropriately now and in the future?
> 3) How would you frame your guidance to DWG so that there are no
> false-positives and few false-negatives?
> 
> It is my opinion that this very limited number of difficult mappers
> are a large net-negative to the US mapping community and that the
> difficult behaviours must be stopped for the benefit of OSM.
> 
> Best regards,
> Richard Weait on behalf of
> OSMF Data Working Group
> 
> 
> [1] http://www.osmfoundation.org/wiki/Data_Working_Group
> 
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Alex Barth
http://twitter.com/lxbarth
tel (+1) 202 250 3633





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[Talk-us] Difficult USA mapper(s)

2012-10-31 Thread Richard Weait
Hi,

Summary

The Data Working Group has had a high number of complaints about a
small number of mappers in the USA.  The matter falls outside the
normal activities of DWG.  DWG would like to help, but need your
guidance in how to do so.

What is the Data Working Group?

The Data Working Group exists to handle matters that users don't wish
to handle.  Namely:

Resolution of issues in copyright violation, disputes, vandalism,
and bots, beyond the normal means of the community.
Helping to set policy on data.
Detecting and stopping vandalism and imports that to not comply
with guidelines.

Most of this is uncontroversial and largely invisible to the
community.  As an example, when a mapper notices that somebody has
created an imaginary town and notifies DWG, DWG can contact the
mapper, block the account temporarily and revert the changesets to
restore the real map data.

It is also uncontroversial when a user self-reports that their bot or
import has made an error and they ask DWG to revert the error for
them.  I should also note that many experienced users on the OSM IRC
channels can offer help with undoing self-reported mistakes. DWG is
called at times to block parties involved in edit wars and other
harmful activities.

The current matter

An unusual number of complaints have come to DWG regarding a small
number of accounts.  It is unusual to get a complaint about any
account from more than one other account.  The numbers involved here
beggar our experience in any other part of the world.

The matters from that varied complaints are typically differences of
opinion on tagging.
The mappers involved have generally attempted to resolve the matters in private.
The matters generally involve a local mapper and one from further away.
The local mappers generally report that they are being 'over ruled' by
a remote mapper who won't accept the local mappers local knowledge.

DWG has the administrative tools to block an account.  What we don't
have is a clear rule stating that we can block an account for "being
difficult".

Questions for the US mapping community:

1) Do you want DWG to act on your behalf on this matter and or similar matters?
2) How would you frame your guidance to DWG so that DWG act
appropriately now and in the future?
3) How would you frame your guidance to DWG so that there are no
false-positives and few false-negatives?

It is my opinion that this very limited number of difficult mappers
are a large net-negative to the US mapping community and that the
difficult behaviours must be stopped for the benefit of OSM.

Best regards,
Richard Weait on behalf of
OSMF Data Working Group


[1] http://www.osmfoundation.org/wiki/Data_Working_Group

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