5.3.4.1 TheBat! dicsonnects with Negative Counter on IMAP servers Dovecot and Courier-IMAP

2012-12-19 Thread GwenDragon
Hello Tbbeta,

Sometimes TheBat! disconnects IMAP after deleting mails in mail
clients on my other PCs or smartphone.

The account log shows for example (sorry for german log):
 19.12.2012, 09:54:21: IMAP  - IMAP-Server Authentifikation OK - IMAP-Server 
meldet: LOGIN Ok.
!19.12.2012, 10:38:36: IMAP  - TImapMailFolder DisplayTotal Eingang negative 
counter
 19.12.2012, 10:38:41: IMAP  - Getrennt

The file ex_log.txt:
v5.3.4.1 (BETA) PC1/Testing 19.12.2012 09:54:13.363 IMAP_Cmp:7 
EUnicodeException TImapMailFolder DisplayTotal Eingang negative counter
v5.3.4.1 (BETA) PC1/Testing 19.12.2012 10:38:36.442 IMAP_Cmp:7 
EUnicodeException TImapMailFolder DisplayTotal Eingang negative counter

The file exception_log.txt:


Date: 19 Dec 2012 09:54:13
OS: Windows 7 Service Pack 1 build 7601
PhysMemFreeTotal: 4095/4095 MB
VirtMemFreeTotal: 1835/2047 MB
CommandLine: P:\The Bat!\thebat.exe /minimize
Address: 00A05C45
ClassName: EUnicodeException
Message: TImapMailFolder DisplayTotal Eingang negative counter
IsOSException: 0
Modules: 
 0040 20121211191849 P:\The Bat!\thebat.exe
Stack: 
 00A05C45 [0040]
 00A05C40 [0040]
 00A05CFF [0040]
 00A0A411 [0040]
 00A14DA6 [0040]
 00A156FE [0040]
 00A0EFC3 [0040]
 00A0F8FF [0040]
 004681CA [0040]
 00405ADC [0040]



Date: 19 Dec 2012 10:38:36
OS: Windows 7 Service Pack 1 build 7601
PhysMemFreeTotal: 4095/4095 MB
VirtMemFreeTotal: 1785/2047 MB
CommandLine: P:\The Bat!\thebat.exe /minimize
Address: 00A05C45
ClassName: EUnicodeException
Message: TImapMailFolder DisplayTotal Eingang negative counter
IsOSException: 0
Modules: 
 0040 20121211191849 P:\The Bat!\thebat.exe
Stack: 
 00A05C45 [0040]
 00A05C40 [0040]
 00A05CFF [0040]
 00A0A411 [0040]
 00A14DA6 [0040]
 00A156FE [0040]
 00A0EFC3 [0040]
 00A0F8FF [0040]
 004681CA [0040]
 00405ADC [0040]



The annoying fact is: TheBat does not reconnect and this mail account
stays unfetched for hours if not selected in TheBat! by hand!

Can anyone confirm this problem? And in case of confirmation post in
bugtracker at https://www.ritlabs.com/bt/view.php?id=5

-- 
Regards
GwenDragon

Using The Bat! v5.3.4.1 (BETA) on Windows 7 6.1 Build 7601 Service Pack 1

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Description: PGP signature

 Current beta is 5.3.4.1 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: 5.3.4.1 TheBat! dicsonnects with Negative Counter on IMAP servers Dovecot and Courier-IMAP

2012-12-19 Thread mse
Hello GwenDragon,

G Hello Tbbeta,

G Sometimes TheBat! disconnects IMAP after deleting mails in mail
G clients on my other PCs or smartphone.

I can confirm this with my fastmail.fm account.

thebat_exceptions.log

Date: 18 Dec 2012 11:58:24
OS: Windows 7 Service Pack 1 build 7601
PhysMemFreeTotal: 1048/2046 MB
VirtMemFreeTotal: 1763/2047 MB
Address: 00A05C45
ClassName: EUnicodeException
Message: TImapMailFolder DisplayTotal Papierkorb negative counter
IsOSException: 0
Modules: 
 0040 20121211191849 C:\Program Files\The Bat!\thebat.exe
Stack: 
 00A05C45 [0040]
 00A05C40 [0040]
 00A05CFF [0040]
 00A0A411 [0040]
 00A14DA6 [0040]
 00A156FE [0040]
 00A0EFC3 [0040]
 00A0F8FF [0040]
 004681CA [0040]
 00405ADC [0040]


account log:
 18.12.2012, 11:57:57: IMAP  - Authentifiziere (Benutzer: 
somen...@fastmail.fm, Methode: LOGIN)...
 18.12.2012, 11:57:57: IMAP  - IMAP-Server Authentifikation OK - IMAP-Server 
meldet: User logged in SESSIONID=sloti20d1p4-30432-1355828278-1
!18.12.2012, 11:58:24: IMAP  - TImapMailFolder DisplayTotal Papierkorb 
negative counter
 18.12.2012, 11:58:29: IMAP  - Getrennt

nothing in ex_log.

Best regards,
mse
-- 
Using The Bat! v5.3.4.1 (BETA) Pro on Windows 7 SP1 32Bit, without OTFE



 Current beta is 5.3.4.1 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: 5.3.4.1 TheBat! dicsonnects with Negative Counter on IMAP servers Dovecot and Courier-IMAP

2012-12-19 Thread GwenDragon
Hello mse,

at Mittwoch, 19. Dezember 2012 12:24 you wrote:

G Sometimes TheBat! disconnects IMAP after deleting mails in mail
G clients on my other PCs or smartphone.

 I can confirm this with my fastmail.fm account.
Ah, fine!

 account log:
  18.12.2012, 11:57:57: IMAP  - Authentifiziere (Benutzer:
 somen...@fastmail.fm, Methode: LOGIN)...
  18.12.2012, 11:57:57: IMAP  - IMAP-Server Authentifikation OK -
 IMAP-Server meldet: User logged in
 SESSIONID=sloti20d1p4-30432-1355828278-1
 !18.12.2012, 11:58:24: IMAP  - TImapMailFolder DisplayTotal Papierkorb 
 negative counter
  18.12.2012, 11:58:29: IMAP  - Getrennt
Yes, the same problem.

I'll send some debug log of my server to Ritlabs BT to increase
information level for RitLabs programmers.

-- 
Regards
GwenDragon

Using The Bat! v5.3.4.1 (BETA) on Windows 7 6.1 Build 7601 Service Pack 1

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Description: PGP signature

 Current beta is 5.3.4.1 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: 5.3.4.1 TheBat! dicsonnects with Negative Counter on IMAP servers Dovecot and Courier-IMAP

2012-12-19 Thread GwenDragon
Hello mse,

at Mittwoch, 19. Dezember 2012 12:24 you wrote:

Ah, is see you wrote, that fastmail uses Cyrus IMAPd. Yes, thats true.

Now i know: the problem occurs on three different IMAP server
software, not only on my Courier mailserver.

The problem of IMAP disconnects is very old, for me they occured in
some TheBat! versions about 6 years ago.
I reported these bug but they get lost after Ritlabs Bugtracker got
currupted.

I made a support ticket to Ritlabs, too.


-- 
Regards
GwenDragon

Using The Bat! v5.3.4.1 (BETA) on Windows 7 6.1 Build 7601 Service Pack 1

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Description: PGP signature

 Current beta is 5.3.4.1 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html