Window Focus Bug (Long, ATTN: Ritlabs, Thomas Fernandez, PowerPro users)

2008-02-13 Thread Alexander Cicovic
Hello there,

On 29/9/07 I sent an e-mail to this list titled weird focus issue.
This issue first appeared for me in TB 3.99.24 and made me roll back.

Back then, I got a confirmation from Thomas Fernandez that this issue
is experienced by some users and gave me some guidelines which do not
seem to work for me.

I decided to test the new 4.0.x version hoping that this has been
fixed. Unfortunately it hasn't, although I now seem to have more data
about the problem and I hope someone can fix it because it really
makes the program unusable for me (I'll probably need to roll back
again).

First of all, what I notice in some systems is that when we place the
mouse over the minimize/maximize/close buttons of TB's main window,
the buttons get highlighted only for a split second. This is not
standard window behavior (it should remain highlighted as long as the
mouse is over it).  I don't know if this is somehow related to the
problem.

The problem's description is as follows. I click on the tray icon to
activate the main window. However, the window of TB! acts like if it
is inactive (grayed out like when you bring a window on top of it).
Clicking on it doesn't solve anything, the window stays inactive. No
mouse clicks allowed inside it. It cannot be closed, minimized or
resized and the only choice I have is to close TB! from its tray
icon.

Now, the clue is that so far this behavior occurs only when I try to
activate TB! from a PowerPro tray icon.

I did an install in a clean system and successfully replicated the
issue.  I give you the exact guidelines.

- Setup a Windows XP machine with SP2

- Install TB!
- in TB, in Options - Preferences - General check the following
  options:
Always show icon in the System Tray
Minimise to the System Tray
Minimise on Pressing 'Close Button

- go to http://www.ppro.org/ and download PowerPro
- Install PowerPro
- Run pproconf, go to Setup tab, and click button install tray
  support
- Restart computer
- Run pproconf, go to command lists tab, click new list button
- Give a list name and tick the Show this list as bar when powerpro
  starts checkbox
- Press the Properties button.  You can change the position of the
  bar in the Position field to suit your preference.
- Go to active buttons tab and add 10 to the show up to this
  number of buttons... field
- Uncheck Show buttons for active windows
- Check show buttons for tray icons
- Press OK and OK to exit

Now you should have a bar which shows exactly what the system tray
does. Just use that bar instead of the system tray to reproduce the
issue (close TB! and try to restore it from there). With that said, I
don't consider this as a PowerPro problem because TB is the only
program that demonstrates that behavior.

As I understand, there are some people experiencing this thing
randomly. Do you perhaps use PowerPro or some other launcher? Perhaps
a system tray replacement? Anything else that has to do with the
system tray or window manipulation? Macro programs?

In order to get rid of this, I am willing to help the developers test
if they want to send me test builds of the program. If I must report
this issue to the bug tracker, please tell me where I find it.


-- 
Best Regards,
  Alex Cicovic

Using The Bat! 4.0.14 under Windows XP Service Pack 2



Current version is 4.0.0.22 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Window Focus Bug (Long, ATTN: Ritlabs, Thomas Fernandez, PowerPro users)

2008-02-13 Thread Alexander Cicovic
Hello there,

Wednesday, February 13, 2008, 6:17:53 PM, Thomas Fernandez wrote:

TF I believe this refers to
TF http://www.ritlabs.com/bt/view.php?id=3357

I skimmed through this and think I should probably file another
report. I have no dial up and what happens isn't connected to
receiving mail or the connection center.  Though they seem to have
the same effect...


-- 
Best regards,
 Alexander Cicovic

http://www.alexcicovic.com/

Using The Bat! 4.0.14 under Windows XP Service Pack 2



Current version is 4.0.0.22 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: 3.99.24 - Weird focus issue

2007-09-28 Thread Alexander Cicovic
Hello there,

Saturday, September 22, 2007, 12:10:33 PM, Thomas Fernandez wrote:

TF Instead of closing from there, click once on the inactive TB! window
TF (so that Windows knows which program you mean) and hit crtl-F4 once.
TF Let us know whether TB! suddenly becomes focussed.

Thomas, Unfortunately when I received your message I had already
downgraded. Before downgrading I performed a clean install of 3.99.24
(which demonstrated the defective behavior immediately, thus the
downgrade). If I reupgrade at some point, I will follow your
guidelines.


TF On occasions, what you describe happens over here too (single
TF monitor), but only upon startup. I'm using 3.99.3 but it has happened
TF for several versions. Only very few people can confirm it.

For me, downgrading to 3.99.3 seems to solve the problem completely.


-- 
Best regards,
 Alexander Cicovic

Using The Bat! 3.99.3 under Windows XP Service Pack 2



Current version is 3.99.24 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


3.99.24 - Downgrading to 3.99.3

2007-09-27 Thread Alexander Cicovic
Hello there,

Has anyone downgraded successfully from 3.99.24 to 3.99.3? Any known
problems or extra precautions I should take? (besides data backup)


-- 
Best regards,
 Alexander Cicovic

http://www.alexcicovic.com/



Current version is 3.99.24 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: 3.99.24 - Weird focus issue

2007-09-27 Thread Alexander Cicovic
Hello there,

Friday, September 21, 2007, 10:23:47 PM, Marten Gallagher wrote:

MG I have a dual-display and sue Ultramon but cannot say I've experienced
MG behaviour that sounds like that.

Thanks Marten. I've been trying to nail what causes this but to no
avail. Some times, The Bat! exhibits that behavior even in the first
second of startup. Since its the only application that behaves that
way, I'll probably downgrade because it is becoming increasingly
difficult and annoying to do my job.


-- 
Best regards,
 Alexander Cicovic

Using The Bat! 3.99.24 under Windows XP Service Pack 2



Current version is 3.99.24 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


3.99.24 - Weird focus issue

2007-09-21 Thread Alexander Cicovic
Hi there,

From the day I upgraded to 3.99.24 I get a strange issue (happens
several times a day).

Suddenly the window of The Bat! acts like if it is inactive (like when
you bring a window on top of it). Clicking on it doesn't solve
anything, the window wants to be inactive and that's it. No mouse
clicks allowed inside it. It cannot be closed, minimized or moved and
the only choice I have is to close The Bat! from its tray icon. I have
not found any consistent way to replicate the issue (perhaps because
it hasn't driven me nuts - yet). This is purely a window behavior
because The Bat! isn't really frozen (it responds and closes normally
from the tray icon).  I will keep this thread updated if I have any
new details.

I suspect it could be related to the dual display update thingy. For
example, does the program use any weird window hooks that could
interfere with utilities like UltraMon?

For the record, I do have dual display but I never use The Bat! that
way and this has happened even when the second display was completely
off.

Is this something anyone else has experienced?


-- 
Best Regards,
 Alexander Cicovic

 
Using The Bat! 3.99.24 under Windows XP Service Pack 2



Current version is 3.99.24 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Thread stealing (attempt to address the issues)

2002-11-18 Thread Alexander Cicovic
Hello there,

Monday, November 18, 2002, 1:49:46 AM, Melissa Reese wrote:

MR Thanks Allie!  I'm going to give PowerPro a try.

FYI, because PowerPro is really difficult for many people in the
start (even for very experienced users), there is a PowerPro Yahoo
group where you can ask questions in case you're interested.  For
more info you can go to http://groups.yahoo.com/group/power-pro/



-- 
Best regards,
 Alexander Cicovic

Using The Bat! 1.61 under Windows 2000 Service Pack 3



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



Re: AVG plug in after re-installing?

2002-11-10 Thread Alexander Cicovic
Hello there,

Saturday, November 9, 2002, 4:04:53 PM, Marck D Pearlstone wrote:

MDP ... AV software spotting a viral infection in a file with a
MDP non-executable extension. This is not a risk to anyone -
MDP professional or not. ...

Before this becomes a dead horse I just wanted to make a side
note, since there is always an exception to the rule.  Some days
ago, someone brought me a supposedly infected laptop.  I first
scanned all executable files (.exe, .bat etc) and indeed found the
bugbear virus.  Then I scanned all files, and discovered that
bugbear had also infected the system's cpy files which are files
used from the system recovery tool for recovery purposes.  If an
unknowledgeable user had restored a system configuration using the
infected cpy files, the laptop would get infected once again. All
this means that infected files, even if not executable, can be a
potential danger in some cases. Maybe not for you, me, or anybody
else in this list, but surely for an unknowledgeable user. Just
for the story, I had to disable system recovery in order to be
able to delete the files...



-- 
Best regards,
 Alexander Cicovic

Using The Bat! 1.61 under Windows 2000 Service Pack 3



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



Re: AVG plug in after re-installing?

2002-11-10 Thread Alexander Cicovic
Hello there,

Sunday, November 10, 2002, 9:55:23 PM, Marck D Pearlstone wrote:

AC ... If an unknowledgeable user had restored a system
AC configuration using the infected cpy files, the laptop would
AC get infected once again.

MDP At this time the AV software has previously failed and missed
MDP the infection's arrival in an *executable* form.

MDP As long as the AV software stops you getting infected, then you're
MDP not at risk. That's how I see it.

In the specific case, there was no antivirus software at all. If I
hadn't cleaned the cpy files and I removed the antivirus right
now, the system would get infected once again if the user used
Windows recovery. Keep in mind that I am talking about
unknowledgeable users, who can potentially do whatever comes to
their minds, without a lot of thinking.  This would effectively
infect the system again by using a file which is non-executable.
That is my point.




MDP So, my point still stands. It's a pointless evaluation of the
MDP effectiveness of the software to ascertain whether it checks
MDP non-executables by default. To say that the AV software
MDP fails and should not even be considered is not reasonable.

I am not trying to tear your point down and  got no reason to do
this.  Your point about the false conduction of the tests is 100%
correct and I couldn't agree more on the specific subject. I only
wanted to comment on the infected non-executable files are not a
threat part which is just not 100% correct under some very
specific circumstances.



-- 
Best regards,
 Alexander Cicovic

Using The Bat! 1.61 under Windows 2000 Service Pack 3



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



Backup without Maintenance Center

2002-10-14 Thread Alexander Cicovic

Hello there,

I want to automate the process of backing up The Bat!'s mail and
settings.  Will backing up the MAIL folder be enough? (maybe I
need the address book in The Bat!'s directory or something else?)
Also, I must mention that I plan to automatically copy the
folder/files on a regular basis, not use the maintenance center
since as far as I know there is no automatic way to run it and
make it backup files, except if I set up myself a macro/script
that will do that.  How does this whole approach sound to you?
Will I be able to recover The Bat!'s setting and mail without
problems in case of a catastrophic event by copying the backed-up
files in its directory?

Thanks...



-- 
Best regards,
 Alexander Cicovic

Using The Bat! 1.61 under Windows 2000 Service Pack 3



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



Re: Backup without Maintenance Center

2002-10-14 Thread Alexander Cicovic

Hello there,

Monday, October 14, 2002, 3:13:02 PM, Miguel A. Urech wrote:

MAU I keep my Mail directory in a different disk (i.e. F:\TB\Mail) and
MAU everything needed to recover seems to be there. I use Second Copy 2000
MAU (http://www.centered.com/) to back up every night and, just with that,
MAU I have been able to recover a couple of times.

That's very positive :)

My aim is to backup the following, which should be included in the
mail folder:

messages/folders
quick templates
rules
address book


The Bat!'s options/settings are probably located in the registry.
I do not plan to back them up.



-- 
Best regards,
 Alexander Cicovic

Using The Bat! 1.61 under Windows 2000 Service Pack 3



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



Re: Backup without Maintenance Center

2002-10-14 Thread Alexander Cicovic

Hello there,

Monday, October 14, 2002, 5:30:20 PM, Thomas F. wrote:

AC The Bat!'s options/settings are probably located in the registry.
AC I do not plan to back them up.

TF And why not?

It's more a kind of habit.  For some reason, I do not like backing
up and restoring registry keys.  I prefer to make the settings
manually from scratch.  That way, I also have a second chance to
look at all of them and possibly make some changes.  Of course, it
is not time effective, but that's the way I do it. :)



-- 
Best regards,
 Alexander Cicovic

Using The Bat! 1.61 under Windows 2000 Service Pack 3



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



Re: button?

2002-10-09 Thread Alexander Cicovic

Hello there,

Wednesday, October 9, 2002, 11:15:55 AM, Daniel Jagszent wrote:

DJ  removes the addresses of the *current* tab (e.g. the To tab) and
DJ  removes the addresses of all tabs (To, CC, BCC)

Ah, thank you, that makes sense...



-- 
Best regards,
 Alexander Cicovic



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



button?

2002-10-08 Thread Alexander Cicovic

Hello there,

when pressing redirect, create message for etc under the Actions
tab in the sorting office, a dialog where you choose the addresses
appear.  I am unable to understand the  button's function.
I've looked into the help file, but no luck so far.  Any clues
please?  I'm probably too tired to make my brain work
efficiently...

Thanks...



-- 
Best regards,
 Alexander Cicovic



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



Re: Inbox: The Bat! won't read messages.tbb

2002-10-05 Thread Alexander Cicovic

Hello Alexander,

Saturday, October 5, 2002, 12:41:39 PM, you wrote:

AAG   Something bad happned, so that The Bat dont' want to show messages
AAG   (except parked) in Inbox folder

Go to View, Display, and select All messages.  If this isn't the
problem, then I don't know what could be wrong.



-- 
Best regards,
 Alexander Cicovic



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



Re: Can only connect when The Bat starts.

2002-10-05 Thread Alexander Cicovic

Hello there,

Sunday, October 6, 2002, 1:22:00 AM, Richard Wakeford wrote:

RW When I open The Bat my mail is sent and downloaded perfectly and, 
RW thereafter, nothing happens apart from could not connect to the server 
RW messages.

Are you running ZoneAlarm by any chance?  If yes, it is probably
the culprit.  To fix this, add your pop server's IP in ZoneAlarm's
local zone and all should be fine.



-- 
Best regards,
 Alexander Cicovic



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



Re: (no subject)

2002-10-03 Thread Alexander Cicovic

Hello there,

Thursday, October 3, 2002, 7:14:13 PM, Jan Rifkinson wrote:

JR   Do you mean that AVG automates the response
JRthere is no user option to turn this
JR   on/off? [Sorry, I don't use AVG]

The AVG plugin automates the response, and there is a user option
to turn this on/off.


-- 
Best regards,
 Alexander Cicovic



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



Re: (no subject)

2002-10-03 Thread Alexander Cicovic

Hello there,

Thursday, October 3, 2002, 7:46:34 PM, [EMAIL PROTECTED] wrote:


wcn Where can I disable this response?

First, run The Bat!

Then go to Options, virus protection.  Select the AVG Plugin.  Untick
the Send notification to the sender option.  That should do it.



-- 
Best regards,
 Alexander Cicovic



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html



Re: SmartBat maintenance

2002-09-28 Thread Alexander Cicovic

Hello there,

While we are at it, what purpose was SmartBat designed for?  I
can't see anything mentioned in the documentation...



-- 
Best regards,
 Alexander Cicovic



Current version is 1.61 | Using TBUDL information:
http://www.silverstones.com/thebat/TBUDLInfo.html