Re: Auto-respond filter not working
Hello Melissa, Sorry for my very late reply. There are two different issues here: the fact that auto-reply is not sent immediately and the fact that no reply at all is generated. One more issue to confuse matters... After several hours (seems quite random), some replies were generated and sent (a small batch at a time). Still not as many messages as the test attempts, but they just seemed to appear and send themselves whenever they felt like it; many hours later. I have to agree with you, I did set up a test auto-responder myself and this is what I observed: - The filter is tested every time an email is received, as it should be, and it is always triggered if the conditions are met. In my case, the condition is: Sender contains email-address (I always use 'contains', never 'is') - When the filter is triggered, two things may happen: 1.- The auto-response is sent immediately. This happens most of the times. 2.- The response is just put in Outbox and it is never sent. If I select (or click on the button for) 'Send queued mail', it is not sent and I get a pop-up with 'Nothing to send' message. The only way to send it is by selecting the message in Outbox, open it in Editor and 'Send the message'. So, it looks like although the message is put in the Outbox it is not queued. This may be 'the bug', but I have no idea of why or when it happens. I you are willing to open a bug report, I will add a note with my findings. -- Best regards, Miguel A. Urech (El Escorial - Spain) Using The Bat! v4.2.10.1 My photos at: http://www.Rancho-K.com Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Auto-respond filter not working
Hi Miguel, On Monday, June 21, 2010, at 2:02:55 AM PST, you wrote: I you are willing to open a bug report, I will add a note with my findings. Thank you for your testing and confirmation of the issue. I will open a bug report today sometime (can't right now, as I'm just about out the door for several hours). I may also see another possible issue with the filtering system; but more on this after I have a chance to do some more testing. Thanks again! -- Melissa PGP Public Key: http://tinyurl.com/2cmefzy TB! v4.2.36.4 on Windows XP 5.1.2600 Service Pack 2 pgp8MMapmppxt.pgp Description: PGP signature Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Auto-respond filter not working
***^\ ._)~~ ~( __ _o Was another beautiful day, Wed, 16 Jun 2010, @ @ at 13:41:27 -0700, when Melissa Reese wrote: Hi, I've set up an auto-respond filter, but it's not working. Though I set it to send the reply immediately, in five test attempts, it only created the reply message once, and instead of sending it immediately as specified in the filter, it just put a copy in the Outbox (and never sent). In the four other identical tests, nothing at all happened (no reply message was even created). I've just recently upgraded to v4 (from my trusty old v2.12), and this is the first time I've attempted to use the auto-responder in this version. Never had this problem in v2. Any ideas? Thanks! I have a quite fine idea, but feel it will not be very popular; namely back to version 2.12. Why changing something that's working fine. -- Mica ~~~ For personal mail please use my address as it is *exactly* given in my From field, otherwise it will not reach me. ~~~ GPG keys/docs/software at: http://blueness.port5.com/pgpkeys/ http://tronogi.tripod.com/pgp/pgpkeys/ [Earth LOG: 670 day(s) since v3.0 unleashing] Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Auto-respond filter not working
Hi Mica, On Thursday, June 17, 2010, at 12:36:14 AM PST, you wrote: I have a quite fine idea, but feel it will not be very popular; namely back to version 2.12. Why changing something that's working fine. Now and again, my curiosity demands a bit of attention; hence my sudden jump from v2 to v4. I do find this new version interesting, so while an issue like this can be frustrating, since it's not absolutely essential for me at the moment, I'm willing to see if it can be sorted out within a reasonable bit of time. Thanks, however, for offering your opinion! :) -- Melissa TB! v4.2.36.4 on Windows XP 5.1.2600 Service Pack 2 pgpMb83PMXGz7.pgp Description: PGP signature Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Auto-respond filter not working
Hello Melissa, I've set up an auto-respond filter, but it's not working. Though I set it to send the reply immediately, in five test attempts, it only created the reply message once, and instead of sending it immediately as specified in the filter, it just put a copy in the Outbox (and never sent). In the four other identical tests, nothing at all happened (no reply message was even created). There are two different issues here: the fact that auto-reply is not sent immediately and the fact that no reply at all is generated. Let's get to the second one first. Are you sure that the filter was 'tested' and 'not triggered'? You can see this in the statistics tab of the filter and in the log. - If the filter was tested and not triggered, what are the conditions in the filter? - Id the filter was not even tested, do you have any other Incoming filters that may have triggered first avoiding the test of the auto-responder? If so, do you have any of these filers NOT set to 'continue processing with other filters' in the options tab? -- Best regards, Miguel A. Urech (El Escorial - Spain) Using The Bat! v4.2.10.1 My photos at: http://www.Rancho-K.com Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Auto-respond filter not working
***^\ ._)~~ ~( __ _o Was another beautiful day, Thu, 17 Jun 2010, @ @ at 02:11:18 -0700, when Melissa Reese wrote: Now and again, my curiosity demands a bit of attention; hence my sudden jump from v2 to v4. I do find this new version interesting, so while an issue like this can be frustrating, since it's not absolutely essential for me at the moment, I'm willing to see if it can be sorted out within a reasonable bit of time. Thanks, however, for offering your opinion! :) I understand. You are welcome, and...good luck, with v4. (: -- Mica ~~~ For personal mail please use my address as it is *exactly* given in my From field, otherwise it will not reach me. ~~~ GPG keys/docs/software at: http://blueness.port5.com/pgpkeys/ http://tronogi.tripod.com/pgp/pgpkeys/ [Earth LOG: 670 day(s) since v3.0 unleashing] Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Auto-respond filter not working
Hi MAU, On Thursday, June 17, 2010, at 2:47:39 AM PST, you wrote: There are two different issues here: the fact that auto-reply is not sent immediately and the fact that no reply at all is generated. One more issue to confuse matters... After several hours (seems quite random), some replies were generated and sent (a small batch at a time). Still not as many messages as the test attempts, but they just seemed to appear and send themselves whenever they felt like it; many hours later. Let's get to the second one first. Are you sure that the filter was 'tested' and 'not triggered'? You can see this in the statistics tab of the filter and in the log. Yes, I've been watching the statistics tab. Now, with many more tests (with two different filters), I have a 20% and 3.7% trigger rate (the greater the number of test attempts, the lower the trigger rate), and the send rate is still far lower than the number of messages just sitting in the outbox (triggered, but never sent). - If the filter was tested and not triggered, what are the conditions in the filter? Here's an example of what I'm testing. I start with a mailto link: mailto:willkayakforf...@gmx.com?subject=test%20auto%20replyBody=Test%20auto%20reply Then, to be as specific--and basic--as I can in the filter, here are the conditions: Subject is test auto reply AND Text is test auto reply Options: This filter is active Send generated messages: Immediately - Id the filter was not even tested, do you have any other Incoming filters that may have triggered first avoiding the test of the auto-responder? If so, do you have any of these filers NOT set to 'continue processing with other filters' in the options tab? I've checked all this, and even moved my two test filters to the top of the incoming filter list. No better luck. -- Melissa PGP Public Key: http://tinyurl.com/2cmefzy TB! v4.2.36.4 on Windows XP 5.1.2600 Service Pack 2 pgpOO5RwLB97g.pgp Description: PGP signature Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Auto-respond filter not working
Hi, I've set up an auto-respond filter, but it's not working. Though I set it to send the reply immediately, in five test attempts, it only created the reply message once, and instead of sending it immediately as specified in the filter, it just put a copy in the Outbox (and never sent). In the four other identical tests, nothing at all happened (no reply message was even created). I've just recently upgraded to v4 (from my trusty old v2.12), and this is the first time I've attempted to use the auto-responder in this version. Never had this problem in v2. Any ideas? Thanks! -- Melissa TB! v4.2.36.4 on Windows XP 5.1.2600 Service Pack 2 Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
