Re: Cannot display Inbox messages
Hallo Al, On Tue, 29 Jun 2004 19:34:55 -0700GMT (30-6-2004, 4:34 +0200, where I live), you wrote: AJ> Now how do I recover the files in the old Inbox? How big is the messages.tbb of the inbox? When it's no so very big, you might have a corrupt messages.tbi that can be deleted without problems (or for safety's sake replaced to a secure location) and that might fix it. When your old inbox is very big and that wouldn't surprise me, considering the 1134 messages you mentioned that were located there, you might run into trouble. That's why I asked in my previous message how big the messages.tbb was (I'm talking MB's now, when you're in the GB ranges you're definitely in trouble) How much free space have you got on your c: drive (where your temporary files are being stored) and how much free space have you got on the drive where your message base is stored. AJ> I looked in that location and found over 600 bat*.tmp files. I deleted AJ> all of them plus some other tmp files I found as well. That's okay. When TB doesn't delete its own .tmp files that's a symptom of other problems, but it causes problems on its own, thus making everything worse. AJ> I tried to manually compress the Inbox but the program hung up. That might be because you're out of free space to copy your messagebase. AJ> When I try to exit the program it also hangs. That's probably because you've turned on compress on exit for some folders that can't be compressed anymore. When we've solved the problem, remember for the future that it's not wise to store messages permanently in a high traffic folder. Your inbox is the one folder with the most traffic, therefore it's the first one top cause problems. Of the 26500 messages in my account (I'm exaggerating, there are only 26416 of them), I've got only 58 stored in my inbox and I wouldn't lose any sleep on losing all of them. Any message that you'd like to read more than once should be moved to another folder. -- Groetjes, Roelof Disclaimer: Any opinion stated in this message is not necessarily shared by my budgies or rabbits. Current version is 2.11.02 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Cannot display Inbox messages
OK Roelof, thanks for the help. I tried your suggestions. Here's the result. I created a new folder, exited TB and moved the .tbb and tbi files to the new folder. Restarted TB. I am now in the process of fetching the new mail. It is running very, very slow. It seems to be sorting the new files into the proper folders. I will report back on progress. Now how do I recover the files in the old Inbox? Earlier today I got an error message after fetching new mail. "Could not store message/filename C:\DOCUM~1\Owner\LOCALS~\Temp\batDC.tmp" I looked in that location and found over 600 bat*.tmp files. I deleted all of them plus some other tmp files I found as well. I tried to manually compress the Inbox but the program hung up. When I try to exit the program it also hangs. All other accounts work fine. -- Al Jacobus Using TheBat! v1.62r on Windows XP 5.1 Build 2600 Service Pack 1 Current version is 2.11.02 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Cannot display Inbox messages
Hallo Al, On Mon, 28 Jun 2004 22:36:44 -0700GMT (29-6-2004, 7:36 +0200, where I live), you wrote: AJ> This just started tonight. All of a sudden I cannot display any of the AJ> Inbox messages in the message auto view window. When I click on the AJ> Inbox folder, the other two windows are empty. The Inbox contains AJ> 1,134 messages as shown in the account tree window. AJ> try to compress the database it hangs and I need to use ctrl-alt-del AJ> to exit it. It looks like your inbox is rather big. Might be due to lack of compressing, you ought to realize that in order to compress a folder you as much free space as the folder uses before compression. First we need to get you up and running, try this: Create a new folder in TB Close TB Move the messages.tbb and messages.tbi files from your inbox to the ne created folder. Start TB Since there's no messagebase in the inbox, TB will create a new messages.tbb and .tbi Configure TB to compress the inbox on exit. Before we start to salvage the messages from the original inbox, how big is it? When did you do your last purge and compress, when your last scandisk or defrag? How many free space have you got on your harddisk and how many bat*.tmp and other files in your temporary files directory? -- Groetjes, Roelof Disclaimer: Any opinion stated in this message is not necessarily shared by my budgies or rabbits. Current version is 2.11.02 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Cannot display Inbox messages
This just started tonight. All of a sudden I cannot display any of the Inbox messages in the message auto view window. When I click on the Inbox folder, the other two windows are empty. The Inbox contains 1,134 messages as shown in the account tree window. I can click on any other subfolder and display its contents. The fetch function is running extremely slow. I have shut off all of the Bat!'s virus functions. I tried turning off the McAfee virus checker and the ZoneAlarm firewall. No help. I tried Refresh Folders. No help. If I try to compress the database it hangs and I need to use ctrl-alt-del to exit it. It only occurs on one of the two accounts on that computer. However, the fetch function is slow on both accounts. Any help would be wonderful. We use The Bat! in our business and right now we are shut down. I know we are running an old version, but don't need the functions of Version 2 so we are staying with the old one for now. -- Al Jacobus Using TheBat! v1.62r on Windows XP 5.1 Build 2600 Service Pack 1 Current version is 2.11.02 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
