Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-24 Thread Charles Collinson


Daniel,

> Per your suggestion, I tried the Windows driver, and I tried loading
> the latest HP driver.  (I even tried upgrading TheBat! to version
> 1.60.) I reject out of hand your suggestion, that I buy a better
> printer, as merely suggesting that I throw more money at the problem.

Yep it certainly looks more like a printer issue with TB! and I searched my
records and did not come back with your printer specifically. The HP
printers I've had a lot of problems with were 720s and 820s and the odd 600
range but not yours. The 'box' issue is a font problem somewhere (I think).
Have you tried copy and pasting text from TB! into Notepad and prints OK?
Probably, as it looks like you've tried everything, so I concur it's
probably a TB! issue after all. Print coding is not an easy issue at the
best of times I can tell you due to driver differences :)

I really don't know what the developers of TB! use in this field, as well as
HTML stuff. Maybe they try to roll they own a little too much, as there's
plenty of neat add-ins for Delphi out there.

> I reject out of hand your suggestion, that I buy a better
>> printer, as merely suggesting that I throw more money at the problem.

It was an out of hand remark anyway :) Still, if you're ever out looking for
a new printer I always avoid HP gear - I've had to work with them too much
as it is and I don't like them :) People's mileage varies I'm sure but I've
gone well passed the end of the road with HP stuff.

Charles Collinson



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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-24 Thread Daniel Grunberg

Per your suggestion, I tried the Windows driver, and I tried loading
the latest HP driver.  (I even tried upgrading TheBat! to version
1.60.) I reject out of hand your suggestion, that I buy a better
printer, as merely suggesting that I throw more money at the problem.
After all, the might have other uses.  I also disagree with your
suggestion that this is an HP problem rather than a TheBat! problem.

Other programs are able to print with the HP 694C, therefore it is
possible for TheBat!'s developer to write code to enable TheBat! to
print with the HP 694C. It is only a matter of TheBat!'s developers
recognizing whose problem the problem is, stepping up to the problem
squarely, and solving the problem. I emailed the following bug report
to RITLABS <[EMAIL PROTECTED]> on 23 March 2002.


++ Begin Bug Report ++

I downloaded and installed The Bat! Version 1.60.

The printing problem I had with Version 1.53d (see below) is still a
printing problem.  Only the non-readable characters have changed. Now
all non-readable characters are the same empty rectangle character.

Incidentally, "all my other programs" that print normally on My HP
694C printer include NotePad, WordPad, Word, Quicken, Opera, and
Eudora. If they can figure out how to do it, why can't TheBat!?

  -- Daniel Grunberg


=The following message was sent to <[EMAIL PROTECTED]> on 19 March 2002=

Hello The Bat! developers,

  I am using The Bat! Version 1.53d

  Serial Number 2B42E2E3

  under Windows 95 4.0 Build   B

and would like to report a bug

  The bug description:

I'm using an HP 694C printer.  All of my other programs are printing
properly.  TheBat! is not.

When I print incoming messages using TheBat!, everything (i.e. both
the header and the text) is printed in black, non-readable characters.

When I print a message that I an composing using TheBat!, the header
and the text) are printed in black, non-readable characters.  If I
insert quoted text in the message, it will be printed in black,
non-readable characters.  However, if (and only if) I'm replying to a
message, any quoted text from the message being replied to will be
printed in red, readable characters.


  Steps to reproduce the bug:   Print a message using TheBat!

++ End Bug Report ++


>> Since using TB!, I've always seen reported problems with HP
>> problems that change over time as Ritlabs tries to rectify the
>> problem.

> A more general reply from a developer. HP printer drivers are hell on earth
> to develop for, as their drivers are quite unlike most other printers on
> the planet. It's a very common problem with any program that prints. About
> the only suggestions to date are updated printer drivers, or use the Windows
> Deskjet 500 driver. Some HP printers are far worse than others and I see a
> few listed here that give problems with a whole range of software. HP are
> far from helpful and from the research I've done, the developer (of say The
> Bat) are the last people that should be blamed. Blame is wholly the fault of
> HP IMO. Try installing a Windows Deskjet 500 (or is it 550) printer driver
> and print using that and see if there's a difference.

> From a customer support point of view my answer is always; "buy a better
> printer." Just make sure it's not a HP :) No doubt I'll get flamed but
> believe me all my printing issues for my customers come down to HP printers.
> With only the odd exception with other makes. This issue only affects some
> HP printers and both I'm well aware of have been mentioned here. some of the
> 600 and 800 range. The 990Cxi is not one of them, which is seen by it
> working OK.

> Try the default Windows printer driver (above) and you should find it works
> a treat. Not to you specifically Allie, of course.

> There's not a *whole* lot the developers of The Bat can do, however it's no
> reason why they can't fiddle trying. Just don't waste too much time on
> it, as HP are not the best company to get solutions from. Again HP printer
> drivers are very different to most printer drivers. Epson's are hard to beat
> for good all round drivers, which cover every possible software print job
> IMO.






-- 

Daniel A. Grunberg   Kensington, Maryland, USA
homepage: www.nyx.net/~dgrunber/



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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-20 Thread Jernej Simončič

Hello Charles,

20. marec 2002, 12:07:16, you wrote:

CC> The fellow that's having a problem here wants to simply try a different
CC> driver and at least try the Windows Standard Deskjet 500 driver, as it
CC> usually works OK. Bit limited on a fancy colour printer for sure.

In that case, it would be best, that he installed both drivers -
original HP's and MS's for DeskJet 500. Then, if one program had
problems with HP driver, it's just a matter of two clicks to use the
MS driver.

-- 
Jernej Simoncic, [EMAIL PROTECTED]
http://www2.arnes.si/~sopjsimo/
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[The Bat! v1.54 RC/1 on Windows 98 4.10.. A ]

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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-20 Thread Charles Collinson


Dierk,

I use a whole host of reporting engines in my development work to get around
the odd HP drivers. Some work and some don't, however the one thing that
links them all is the odd range of HP drivers for some reason. It's not all
HP printers (drivers) but the two mentioned here (odd 800 and 600 range)have
major problems with many a report engines (print engines). Some say 800 range
are OK but one, or two in that range don't work well and it's due to the
printer driver. From what I've been told, the HP drivers do something a
little different than most drivers. The best solution I've found is using a
different driver for the printer and bang it works. The end result is that
the developers of The Bat, me and untold other developers have wasted a lot
of time with HP and the solution is always the same: get a better printer :)

Not sure about Kyocera, however I've only had one other printer brand play
up from a customer and I can't recall if it was a Kyocera, or not. Might
have been a Cannon. It's all in the 'driver', so they say :) If a client
rings me with a printing problem I can be sure the next words they say will
include HP LOL.

The fellow that's having a problem here wants to simply try a different
driver and at least try the Windows Standard Deskjet 500 driver, as it
usually works OK. Bit limited on a fancy colour printer for sure.

HP 720/820 - Problems.
HP LaserJet 6P - Better using PCL driver.

Charles Collinson



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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-20 Thread Dierk Haasis

Hello Charles!

On Wednesday, March 20, 2002 at 10:07:13 AM you wrote:

> From a customer support point of view my answer is always; "buy a better
> printer." Just make sure it's not a HP :) No doubt I'll get flamed but
> believe me all my printing issues for my customers come down to HP printers.
> With only the odd exception with other makes. This issue only affects some
> HP printers and both I'm well aware of have been mentioned here. some of the
> 600 and 800 range. The 990Cxi is not one of them, which is seen by it
> working OK.

Hmm, that's quite funny, the HP printers haven't had problems stemming
from them. And I am using HP since its 300 series way back under DOS.

The 800 and 900 series are to my knowledge identical except for design
and some added hardware features. The driver is the same unified one
with the addition of the automatic duplexing.

But, admittedly HP drivers tend to make problems by interference.
Although not as much as my current Kyocera ...



-- 
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http://www.Write4U.de
http://Interest.Write4U.de/pongo

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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-20 Thread Charles Collinson


Allie,

> Since using TB!, I've always seen reported problems with HP problems
> that change over time as Ritlabs tries to rectify the problem.

A more general reply from a developer. HP printer drivers are hell on earth
to develop for, as their drivers are quite unlike most other printers on
the planet. It's a very common problem with any program that prints. About
the only suggestions to date are updated printer drivers, or use the Windows
Deskjet 500 driver. Some HP printers are far worse than others and I see a
few listed here that give problems with a whole range of software. HP are
far from helpful and from the research I've done, the developer (of say The
Bat) are the last people that should be blamed. Blame is wholly the fault of
HP IMO. Try installing a Windows Deskjet 500 (or is it 550) printer driver
and print using that and see if there's a difference.

>From a customer support point of view my answer is always; "buy a better
printer." Just make sure it's not a HP :) No doubt I'll get flamed but
believe me all my printing issues for my customers come down to HP printers.
With only the odd exception with other makes. This issue only affects some
HP printers and both I'm well aware of have been mentioned here. some of the
600 and 800 range. The 990Cxi is not one of them, which is seen by it
working OK.

Try the default Windows printer driver (above) and you should find it works
a treat. Not to you specifically Allie, of course.

There's not a *whole* lot the developers of The Bat can do, however it's no
reason why they can't fiddle trying. Just don't waste too much time on
it, as HP are not the best company to get solutions from. Again HP printer
drivers are very different to most printer drivers. Epson's are hard to beat
for good all round drivers, which cover every possible software print job
IMO.

HTH

Charles Collinson


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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-19 Thread Dierk Haasis

Hello Dwight!

On Tuesday, March 19, 2002 at 10:50:18 PM you wrote:

> I have occasionally had a problem where things get printed in such
> large fonts that only part of the message hits the page, or where the
> page appears as the upper right quadrant of the page. This hasn't
> happened lately, and it's long enough ago I don't even know whether
> reports went to TBBETA or TBUDL. Don't know if it was 1.52, .53 or
> .54. Would be in the archives somewhere.

Funny, that's what happened when I just changed printers and printed
to my HP. The first printout was much too big, but the second was
alright. Haven't changed any settings in between.

I faintly recall having had such problem with the HP before, but can't
remember when or with which programme.

I have to add that HP's drivers are to my experience very good - other
than Kyocera's ...



-- 
Dierk Haasis
http://www.Write4U.de
http://Interest.Write4U.de/pongo

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The Bat 1.54 RC/1 on Windows 95 4.0 1212 C

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masturbation would be an artform everybody is excelling in. (Derek
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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-19 Thread Dierk Haasis

Hello Steven!

On Wednesday, March 20, 2002 at 1:22:45 AM you wrote:

>> My printer is an HP "Deskjet" 694C.

> Mine's an HP 612C, so it could be an HP driver problem. When I get
> home, I'll try printing on the Canon printer I've got there.

I just checked for my HP Deskjet 880C. The first print out was much
too big - instead of 10p characters were around 26p. But readable. The
second print was alright.

I haven't had any problems before, but can't remember ever printing to
my printer before 1.54. It's just too long a time I'm on beta.

So, sorry, I can't help.



-- 
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The Bat 1.54 RC/1 on Windows 95 4.0 1212 C

Don't judge people by their relatives.


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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-19 Thread Allie C Martin

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On Tue, 19 Mar 2002 16:22:45 -0800, Steven Justice [SJ] graced us with
these comments:
...
>> My printer is an HP "Deskjet" 694C.

SJ> Mine's an HP 612C, so it could be an HP driver problem. When I get
SJ> home, I'll try printing on the Canon printer I've got there.

Since using TB!, I've always seen reported problems with HP problems
that change over time as Ritlabs tries to rectify the problem. A new
version will appear in the near future so hang on to your seats. You may
find that things are better then.

BTW, I also use a HP Deskjet 990Cxi without problems. :-/

- --
Allie C Martin   --   List Moderator
PGPKey - mailto:[EMAIL PROTECTED]
___
[MUA: TB! v1.54 RC/1 (*) OS: Windows XP 5.1.2600]
¯¯
-BEGIN PGP SIGNATURE-
Version: GnuPG v1.0.6-2 (MingW32)

iEYEARECAAYFAjyX5XsACgkQV8nrYCsHF+LYlQCg5xlBZaQTBgWF7Qns8ljkOWu2
pKwAoLPSPxh0g3eMuwErq8bmKoTqptQa
=621H
-END PGP SIGNATURE-



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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-19 Thread Steven Justice

Tuesday, March 19, 2002, 3:41:55 PM, Dan Grunberg wrote:

> My printer is an HP "Deskjet" 694C.

Mine's an HP 612C, so it could be an HP driver problem. When I get
home, I'll try printing on the Canon printer I've got there.

Steve


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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-19 Thread Roelof Otten

Hello Daniel,

On Tue, 19 Mar 2002 15:38:17 -0500GMT (19-3-02, 21:38 +0100GMT, where
I live), you wrote:

DG> When I print incoming messages using TheBat!, everything (i.e. both
DG> the header and the text) is printed in black, non-readable characters.

DG> non-readable characters.  However, if (and only if) I'm replying to a
DG> message, any quoted text from the message being replied to will be
DG> printed in red, readable characters.

Go to the menu:
 Message -> Print Setup -> Font Layout

That's the only place you can alter your print-settings.

-- 
Groetjes, Roelof


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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-19 Thread Daniel Grunberg

on Tuesday, March 19, 2002, 4:41:56 PM, Dierk Haasis wrote:


> On Tuesday, March 19, 2002 at 9:38:17 PM Dan Grunberg wrote:

>> When I print a message that I an composing using TheBat!, the
>> header and the text) are printed in black, non-readable characters.

> What printer are you using? And what additional applications (like
> FinePrint)?

My printer is an HP "Deskjet" 694C.  I am not using any applications
like FinePrint.


> With Opera we had problems during beta related to HP printers and
> its clones. Maybe you do encounter some interference between TB! and
> your printer driver.

> The only print problem with TB! I can recall were somewhere in the
> current beta series when URLs weren't printed coloured with colour
> printers.

I've reported my problem to TB! as a bug.


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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-19 Thread Daniel Grunberg

> on Tuesday, March 19, 2002, 12:38:17 PM, Dan Grunberg wrote:

>> When I print incoming messages using TheBat!, everything (i.e. both
>> the header and the text) is printed in black, non-readable
>> characters.

>> When I print a message that I an composing using TheBat!, the header
>> and the text) are printed in black, non-readable characters.  If I
>> insert quoted text in the message, it will be printed in black,
>> non-readable characters.  However, if (and only if) I'm replying to
>> a message, any quoted text from the message being replied to will be
>> printed in red, readable characters.


on Tuesday, March 19, 2002, 5:17:44 PM, Steven Justice wrote:

SJ> I am having what sounds like exactly the same problem; when I try
SJ> to print from TB, the printer (an HP DeskJet) uses the Wingdings
SJ> font, no matter what font I set as the printer fonts in
SJ> Message|Print Setup.


My printer is an HP "Deskjet" 694C.


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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-19 Thread Steven Justice

I am having what sounds like exactly the same problem; when I try to
print from TB, the printer (an HP DeskJet) uses the Wingdings font, no
matter what font I set as the printer fonts in Message|Print Setup.

Best,
Steve

Tuesday, March 19, 2002, 12:38:17 PM, you wrote:

> When I print incoming messages using TheBat!, everything (i.e. both
> the header and the text) is printed in black, non-readable
> characters.

> When I print a message that I an composing using TheBat!, the header
> and the text) are printed in black, non-readable characters.  If I
> insert quoted text in the message, it will be printed in black,
> non-readable characters.  However, if (and only if) I'm replying to
> a message, any quoted text from the message being replied to will be
> printed in red, readable characters.


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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-19 Thread Dwight A Corrin

On Tuesday, March 19, 2002, 3:41:56 PM, Dierk Haasis wrote:

> The only print problem with TB! I can recall were somewhere in the
> current beta series when URLs weren't printed coloured with colour
> printers.

I have occasionally had a problem where things get printed in such
large fonts that only part of the message hits the page, or where the
page appears as the upper right quadrant of the page. This hasn't
happened lately, and it's long enough ago I don't even know whether
reports went to TBBETA or TBUDL. Don't know if it was 1.52, .53 or
.54. Would be in the archives somewhere.

-- 
Dwight A. Corrin
P O Box 47828
Wichita KS 67201-7828
316.263.9706  fax 316.263.6385
mailto:[EMAIL PROTECTED]
Using The Bat! 1.54 RC/1 on Windows XP version 5,1



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Re: TheBat! (and only TheBat!) is printing in non-readable characters

2002-03-19 Thread Dierk Haasis

Hello Daniel!

On Tuesday, March 19, 2002 at 9:38:17 PM you wrote:

> When I print a message that I an composing using TheBat!, the header
> and the text) are printed in black, non-readable characters.

What printer are you using? And what additional applications (like
FinePrint)?

With Opera we had problems during beta related to HP printers and its
clones. Maybe you do encounter some interference between TB! and your
printer driver.

The only print problem with TB! I can recall were somewhere in the
current beta series when URLs weren't printed coloured with colour
printers.



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http://www.Write4U.de
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