Re: [SlimDevices: Touch] Aarrg! SB Touch + SBS 7.5 = waste of money...

2010-04-19 Thread mcullinan

Phil Leigh;536874 Wrote: 
 It is frustrating but you need to understand that there are (at least) 2
 seperate problems, both of which only impact certain people based on
 THEIR specific combination of platform and music files. As such these
 bugs can be very hard to prevent (and quite hard to fix). 
 
 They certainly weren't hit during beta AFAIK.
 
 However, Andy has fixed the faad memory exception bug that was
 occasionally causing faad to crash on alac playback. The Can't open
 file... problem is different... 
 
 I've been trying to help with this but I can never recreate this error
 on XP SP3 with 7.6. I've used example files sent by people with the
 problem and they all work fine on my system. 
 
 At one point it looked like the alac files were possibly being
 misinterpreted as AAC (or MPEG-4 as SBS refers to them) and hence faad
 was not being invoked - the native AAC decoder was being invoked
 instead.
 
 This won't work, hence the advice to check your file types to ensure
 that MPEG-4 is set to stream as FLAC via faad (same as Apple
 Lossless.
 
 If you turn on player.source logging you can see exactly what SBS is
 trying to do when you play a track...
 
 This is NOT the default.
 
 However, this is only a workaraound (if I'm correct about the alac
 files being wrongly identified as AAC).
 
 There may also be a problem with the tags generated via iTunes, but I
 can't comment on that...I think some other folks have been looking at
 that.
My ALAC files arent being seen as ALAC, just MPEG-4 So it never even
hits the ALAC filetype. And it was trying to convert to AAC, which I
guess cant be done.
M


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Re: [SlimDevices: Touch] Aarrg! SB Touch + SBS 7.5 = waste of money...

2010-04-19 Thread Phil Leigh

mcullinan;537520 Wrote: 
 My ALAC files arent being seen as ALAC, just MPEG-4 So it never even
 hits the ALAC filetype. And it was trying to convert to AAC, which I
 guess cant be done.
 M

This is the weird thing, because that Copland file you posted played
fine under 7.6 for me on XP... wonder if there is a Mac issue with ALAC
detection...?


-- 
Phil Leigh

You want to see the signal path BEFORE it gets onto a CD/vinyl...it
ain't what you'd call minimal...
Touch(wired/XP) - TACT 2.2X (Linear PSU) + Good Vibrations S/W - MF
Triplethreat(Audiocom full mods) - Linn 5103 - Aktiv 5.1 system (6x
LK140's, ESPEK/TRIKAN/KATAN/SEIZMIK 10.5), Townsend Supertweeters, Blue
Jeans Digital,Kimber Speaker  Chord Interconnect cables
Kitchen Boom, Outdoors: SB Radio

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Re: [SlimDevices: Touch] Aarrg! SB Touch + SBS 7.5 = waste of money...

2010-04-19 Thread mcullinan

Phil Leigh;537562 Wrote: 
 This is the weird thing, because that Copland file you posted played
 fine under 7.6 for me on XP... wonder if there is a Mac issue with ALAC
 detection...?

Im thinking so.. Im on a PowerPC G5, I wonder if the Intel Macs also
see ALAC as MPEG-4?

On a PC it sees an ALAC?
M


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Re: [SlimDevices: Touch] Aarrg! SB Touch + SBS 7.5 = waste of money...

2010-04-18 Thread Phil Leigh

AudioFrog;536718 Wrote: 
 Ok I am frustrated. I have an SB2 and 2 days ago purchased a SB Touch
 which mandates SBS 7.5. I have installed SBS 7.5, 7.5.1 + 7.6 and NONE
 of them will FIX the 'Cannot open D:\Itunes' issue. I have a large
 Itunes library completely made up of ALAC files and I cannot listen to
 any of them. This is such a huge bug for a product that supposedly had
 been delayed to make sure everthing worked out of the box. 
 
 I have read the threads about this issue and have tried different SBS
 builds, different FAAD.EXEs (even one that a none-Logitech person
 modified to try and fix this issue) and none of them work.
 
 SBS has always been the Achilles Heel of this product line and when it
 works it works well but it has been plagued with bugs that somehow make
 it thru 'QA'. I was hoping this would be plug and play but I am ready to
 throw the Touch thru a window.
 
 Sorry for the rant. This is just so unacceptable.
It is frustrating but you need to understand that there are (at least)
2 seperate problems, both of which only impact certain people based on
THEIR specific combination of platform and music files. As such these
bugs can be very hard to prevent (and quite hard to fix). 

They certainly weren't hit during beta AFAIK.

However, Andy has fixed the faad memory exception bug that was
occasionally causing faad to crash on alac playback. The Can't open
file... problem is different... 

I've been trying to help with this but I can never recreate this error
on XP SP3 with 7.6. I've used example files sent by people with the
problem and they all work fine on my system. 

At one point it looked like the alac files were possibly being
misinterpreted as AAC (or MPEG-4 as SBS refers to them) and hence faad
was not being invoked - the native AAC decoder was being invoked
instead.

This won't work, hence the advice to check your file types to ensure
that MPEG-4 is set to stream as FLAC via faad (same as Apple
Lossless.

If you turn on player.source logging you can see exactly what SBS is
trying to do when you play a track...

This is NOT the default.

However, this is only a workaraound (if I'm correct about the alac
files being wrongly identified as AAC).

There may also be a problem with the tags generated via iTunes, but I
can't comment on that...I think Copperstate has been looking at that.


-- 
Phil Leigh

You want to see the signal path BEFORE it gets onto a CD/vinyl...it
ain't what you'd call minimal...
Touch(wired/XP) - TACT 2.2X (Linear PSU) + Good Vibrations S/W - MF
Triplethreat(Audiocom full mods) - Linn 5103 - Aktiv 5.1 system (6x
LK140's, ESPEK/TRIKAN/KATAN/SEIZMIK 10.5), Townsend Supertweeters, Blue
Jeans Digital,Kimber Speaker  Chord Interconnect cables
Kitchen Boom, Outdoors: SB Radio

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[SlimDevices: Touch] Aarrg! SB Touch + SBS 7.5 = waste of money...

2010-04-17 Thread AudioFrog

Ok I am frustrated. I have an SB2 and 2 days ago purchased a SB Touch
which mandates SBS 7.5. I have installed SBS 7.5, 7.5.1 + 7.6 and NONE
of them will FIX the 'Cannot open D:\Itunes' issue. I have a large
Itunes library completely made up of ALAC files and I cannot listen to
any of them. This is such a huge bug for a product that supposedly had
been delayed to make sure everthing worked out of the box. 

I have read the threads about this issue and have tried different SBS
builds, different FAAD.EXEs (even one that a none-Logitech person
modified to try and fix this issue) and none of them work.

SBS has always been the Achilles Heel of this product line and when it
works it works well but it has been plagued with bugs that somehow make
it thru 'QA'. I was hoping this would be plug and play but I am ready to
throw the Touch thru a window.

Sorry for the rant. This is just so unacceptable.


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Re: [SlimDevices: Touch] Aarrg! SB Touch + SBS 7.5 = waste of money...

2010-04-17 Thread Kuben72

But have you tried to contact support?


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/Kuben72

1 Duet, 1 SBR, 1 SB3 and 1 Boom

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Re: [SlimDevices: Touch] Aarrg! SB Touch + SBS 7.5 = waste of money...

2010-04-17 Thread Kuben72

But have you tried to contact support?


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/Kuben72

1 Duet, 1 SBR, 1 SB3 and 1 Boom

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Re: [SlimDevices: Touch] Aarrg! SB Touch + SBS 7.5 = waste of money...

2010-04-17 Thread AudioFrog

Don't need too since a Logitech developer is already aware of the issue
(in the DEV forum) but it has not resolved yet. How can this slip past
testing?


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