Re: [SlimDevices: Touch] Any release date set for touch yet?
erland wrote:- Squeezebox Server 7.5 is currently scheduled to late January according to Logitech sources: http://forums.slimdevices.com/showth...107#post494107 Theoretically I think it's possible to still run the Touch towards 7.4.1 but in reality I'm pretty sure Logitech wan't it to support the announced functionality which I believe requires a Squeezebox Server 7.5 release. I'm pretty sure you won't get any official date from Logitech until they are 110% sure they will reach it.- I understand the general logic, but that still isn't an official announcement from Logitech. It is reading a comment about something else by a company person in a forum that probably isn't followed by a very large percentage of the customers and then imputing a conclusion from it. I understand Logitech's general philosophy concerning new products, but the Touch has had some twists and turns in the process that don't normally get public exposure. Once events get to a certain point, continuing to follow the bureaucratic script is rather like an army continuing to follow battle plans that have been uncovered by the enemy and aren't working well. One normally moves to Plan B at that point. Of course, it is Logitech's company to run as they wish, but I'd have to agree with some of the other posts I've read that Logitech isn't doing a very good job with this, especially as relates to their pre-order customers who have been left hanging. Whatever good buzz they got from that is long since gone and they seem content to let it grow more negative by the day. I say that as someone who did not pre-order and have no plans to buy one in the near future. But hunkering down and sticking to the script doesn't strike me as the better PR strategy for them any more. Just my 2 cents. -- mlsstl mlsstl's Profile: http://forums.slimdevices.com/member.php?userid=9598 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
Maybe we only said this in the beta tester forum, but yes, as of now Touch will not ship until sometime in February. -- andyg andyg's Profile: http://forums.slimdevices.com/member.php?userid=3292 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
I've seen those reports about the change to a February 2010 target date, but they seem to originate from outside of Logitech. It'd be nice to have some official word if the December target is no longer possible. Given the tenor of the messages that are being posted, it sounds like a bit of damage control is in order. I'd hate to see the pre-release buzz turn any more negative than what it has been the past few weeks. -- mlsstl mlsstl's Profile: http://forums.slimdevices.com/member.php?userid=9598 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
mlsstl;495708 Wrote: I've seen those reports about the change to a February 2010 target date, but they seem to originate from outside of Logitech. It'd be nice to have some official word if the December target is no longer possible. Given the tenor of the messages that are being posted, it sounds like a bit of damage control is in order. I'd hate to see the pre-release buzz turn any more negative than what it has been the past few weeks. Squeezebox Server 7.5 is currently scheduled to late January according to Logitech sources: http://forums.slimdevices.com/showthread.php?p=494107#post494107 Theoretically I think it's possible to still run the Touch towards 7.4.1 but in reality I'm pretty sure Logitech wan't it to support the announced functionality which I believe requires a Squeezebox Server 7.5 release. I'm pretty sure you won't get any official date from Logitech until they are 110% sure they will reach it. -- erland Erland Isaksson 'My homepage' (http://erland.isaksson.info) (Install my plugins through Extension Downloader) (Developer of 'TrackStat, SQLPlayList, DynamicPlayList, Custom Browse, Custom Scan, Custom Skip, Multi Library, Title Switcher and Database Query plugins' (http://wiki.erland.isaksson.info/index.php/Category:SlimServer)) erland's Profile: http://forums.slimdevices.com/member.php?userid=3124 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
pfarrell;492055 Wrote: thomsens wrote: pfarrell Wrote: Logitech, like most other sensible companies, does not comment of future products. In my experience, companies usually don't talk about unannounced products (publicly), not necessarily announced but not shipping products. There is nothing to agree or disagree with. Logitech, and many other smart companies, do not talk about future products. The Touch is special cased, after the usual leaks, one retailer sold one, before the existence could be announced. So they were forced to announce that it would be coming. They did not want to. There is no way they are going to screw up again by giving a date before its really ready to release to retail sales. You can speculate all you want. The distinction is unannounced vs. announced. You don't usually go dark on announced products. They messed this one up. If they had to pre-announce, it seems to me they should have mitigated the holiday season. They did not, so that's more than one mistake in my mind. Lots of companies pre-announce in order to stall other company's sales. It's not clear that Logitech did that here - I bet they only stalled their own sales. Just seems like a couple boneheaded moves in a row to me. I also wouldn't speculate that they won't do it again - I'm not convinced of that based on their actions here...not that any of this matters. I'm just glad I am not one of the customers feeling burned by thinking it would be available by the holidays. -- thomsens thomsens's Profile: http://forums.slimdevices.com/member.php?userid=1352 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
thomsens;492292 Wrote: The distinction is unannounced vs. announced. You don't usually go dark on announced products. They messed this one up. If they had to pre-announce, it seems to me they should have mitigated the holiday season. They did not, so that's more than one mistake in my mind. Lots of companies pre-announce in order to stall other company's sales. It's not clear that Logitech did that here - I bet they only stalled their own sales. Just seems like a couple boneheaded moves in a row to me. I also wouldn't speculate that they won't do it again - I'm not convinced of that based on their actions here...not that any of this matters. I'm just glad I am not one of the customers feeling burned by thinking it would be available by the holidays. You are missing the point. Logitech categorically did NOT announce it. Its existence was leaked because some stupid retailer sold one when they shouldn't. At that moment, the rules of the game irrevocably changed. -- Phil Leigh You want to see the signal path BEFORE it gets onto a CD/vinyl...it ain't what you'd call minimal... SB Touch Beta (wired) - TACT 2.2X (Linear PSU) + Good Vibrations S/W - MF Triplethreat(Audiocom full mods) - Linn 5103 - Aktiv 5.1 system (6x LK140's, ESPEK/TRIKAN/KATAN/SEIZMIK 10.5), Townsend Supertweeters, Blue Jeans Digital,Kimber Speaker Chord Interconnect cables Kitchen Boom, Outdoors: SB Radio Phil Leigh's Profile: http://forums.slimdevices.com/member.php?userid=85 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
pfarrell;492305 Wrote: thomsens wrote: So they were forced to announce that it would be coming. They did not want to. The distinction is unannounced vs. announced. You don't usually go dark on announced products. They messed this one up. If they had to pre-announce, it seems to me they should have mitigated the holiday season. They did not, so that's more than one mistake in my mind. You are missing the point. A distributor/retailer screwed up and sold a Touch before it was announced, before Logitech had trained its support staff, and way before the software was ready. The its coming was not an announcement, it was just an admission of what was known publicly. They could no longer claim it didn't exist when a user had one and was trying to get help on the support number and here on these forums. Lots of companies pre-announce in order to stall other company's sales. Not many since Osborne killed itself by announced and freezing its own sales to the point of bankruptcy. -- Pat Farrell http://www.pfarrell.com/ I didn't miss any point. It really doesn't matter what the catalyst was...I was pointing out ramifications of their actions since. Believe what you want, but companies still pre-announce all the time to stall sales of competitors. Your example is simply to the point that you need to manage product transitions properly. If you don't have a revenue stream you are trying to protect, you can announce anything you want whenever you want. I know this is obvious, but you state the Osborne case as if it was a blanket example for product announcement strategy. While I don't (and never did) believe they were trying to stall a competitor, I just stated it to point out that I do understand there are other reasons for these actions that might not be obvious to the average person. -- thomsens thomsens's Profile: http://forums.slimdevices.com/member.php?userid=1352 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
Phil Leigh;492334 Wrote: You still seem to not get it. Logitech did not (pre-)announce anything. Sure some other companies have done and will do so in the future. That is not the case here. Guys - this is not complex...I'm not missing anything - it's plastered everywhere, so it is a pre-announced product. You both are focused on why, but I've been commenting on their actions since. -- thomsens thomsens's Profile: http://forums.slimdevices.com/member.php?userid=1352 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
thomsens wrote: Guys - this is not complex...I'm not missing anything Plonk. there is no point in listening to your posts. Since it was admitted, they are working on the software. Its not done today. It may be done tomorrow. Its is pointless to speculate on when software will be completed. -- Pat Farrell http://www.pfarrell.com/ ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
The Touch and Radio were both pre-announced officially on September 3rd: http://www.logitech.com/index.cfm/172/6399cl=us,en There were some leaks before that, but both products were announced before they shipped. ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
pfarrell;492348 Wrote: thomsens wrote: Guys - this is not complex...I'm not missing anything Plonk. there is no point in listening to your posts. -- Pat Farrell http://www.pfarrell.com/ You really should lighten it up a few notches... I'm not missing the point that has been made many times that it was not their initial plan to announce it - in other words, I'm not missing anything either of you have said. Very clearly, I have never said, don't listen to Pat or Phil - that would be inappropriate. I don't think the forums are a substitute for true PR - if you search the web, the general consensus is still December which is misleading as we now know. -- thomsens thomsens's Profile: http://forums.slimdevices.com/member.php?userid=1352 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
thomsens;492351 Wrote: I don't think the forums are a substitute for true PR - if you search the web, the general consensus is still December which is misleading as we now know. Who is this general consensus? If you searched the web six months ago the general consensus was shipping July 2009. That consensus was composed entirely of retailers who screwed up and listed the product prematurely. Logitech's press release in September said -expected- in December [emphasis added] and they have not made any public announcement to the contrary. They might still make it, so how do we now know that December is misleading? -- aubuti aubuti's Profile: http://forums.slimdevices.com/member.php?userid=2074 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
thomsens wrote: pfarrell Wrote: Logitech, like most other sensible companies, does not comment of future products. In my experience, companies usually don't talk about unannounced products (publicly), not necessarily announced but not shipping products. There is nothing to agree or disagree with. Logitech, and many other smart companies, do not talk about future products. The Touch is special cased, after the usual leaks, one retailer sold one, before the existence could be announced. So they were forced to announce that it would be coming. They did not want to. There is no way they are going to screw up again by giving a date before its really ready to release to retail sales. You can speculate all you want. ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
Logitech sent me a notice yesterday that my pre-order date has been adjusted to January 15. Seems a likely release date for now. -- chrislemasters chrislemasters's Profile: http://forums.slimdevices.com/member.php?userid=34417 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
That seems forever. -- Ikabob Ikabob's Profile: http://forums.slimdevices.com/member.php?userid=32088 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
Hi It would be nice if the Touch could be released with basic functionality, followed by a series of schedule feature rich firmware updates. I think this may keep a majority of users happy in the short term, and would certainly take the pressure off the developers. Its just an idea...maybe it could be offered to customers who have pre-ordered, and are aware of the current situation. Regards Richard :) -- Tripmaster Tripmaster's Profile: http://forums.slimdevices.com/member.php?userid=33519 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
Tripmaster;492078 Wrote: It would be nice if the Touch could be released with basic functionality, followed by a series of schedule feature rich firmware updates. I think this may keep a majority of users happy in the short term, and would certainly take the pressure off the developers. I disagree, if you released it with promised features missing every review of it would list missing features as a downside of the product and the pressure to deliver on a short schedule may be even greater than before. That said, hurry up you guys I want a touch! you can see the bug list 'here' (https://bugs.slimdevices.com/buglist.cgi?priority=P1priority=P2query_format=advancedorder=Importancebug_status=UNCONFIRMEDbug_status=NEWbug_status=ASSIGNEDbug_status=REOPENEDtarget_milestone=7.5.0), I don't know about the slim guys but in my world all P1 and most P2 bugs must be resolved before release. -- qirex qirex's Profile: http://forums.slimdevices.com/member.php?userid=1536 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
[SlimDevices: Touch] Any release date set for touch yet?
I am getting very anxious to work with the Touch. Has anyone heard of any release date that has been set? I was thinking mid December but things do change. I know they want to work on the software but I also think that no matter if they get the software satisfactory that there are going to be growing and learning pangs. So...I say release it and let's go through the inevitable process. We'll be polite about it. Won't we? -- Ikabob Ikabob's Profile: http://forums.slimdevices.com/member.php?userid=32088 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
Ikabob wrote: I am getting very anxious to work with the Touch. Logitech, like most other sensible companies, does not comment of future products. You are not going to get a date until its released. Those that are talking don't know. Those that know are not talking. They missed this years' Christmas season, its not clear that releasing it December 15 will make any difference at all. Personally, I'm betting on December 31. but I have zero information. Its just a personal opinion. -- Pat Farrell http://www.pfarrell.com/ ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Any release date set for touch yet?
Ikabob;491763 Wrote: I am getting very anxious to work with the Touch. Has anyone heard of any release date that has been set? I was thinking mid December but things do change. I know they want to work on the software but I also think that no matter if they get the software satisfactory that there are going to be growing and learning pangs. So...I say release it and let's go through the inevitable process. We'll be polite about it. Won't we? Ikabob, you've been around the forums long enough by now to know you can't assume people will be polite about software failings. ;o) More to the point, Logitech is looking at *new* customers, who aren't likely to be as forgiving as you. Even the old customers aren't. -- aubuti aubuti's Profile: http://forums.slimdevices.com/member.php?userid=2074 View this thread: http://forums.slimdevices.com/showthread.php?t=72159 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch