Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-03-13 Thread slartibartfast

FubarRadio wrote: 
> Mine fixed itself on the 4th as well. The TuneIn app was not installed
> on my SBR so they (apparently) had nothing to do with mine, but glad
> everything is back to normal. Thanks for looking into this Michael.The radio 
> functionality is provided by Tunein even if their app is not
installed.

Sent from my SM-G900F using Tapatalk





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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-03-12 Thread FubarRadio

Mine fixed itself on the 4th as well. The TuneIn app was not installed
on my SBR so they (apparently) had nothing to do with mine, but glad
everything is back to normal. Thanks for looking into this Michael.



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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-03-03 Thread Michael Herger

As of now, things seem to be back to normal--as they should, both of my
SBTs now report Brooklyn NY as their location, and its lists of local
radio stations reflect that. Was it indeed TuneIn that fixed things?


Yes. Well, they broke it first ;-). We do send them information about 
where a call is coming from. If they ignore that information, then what 
you experienced does happen.


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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-03-03 Thread jeromeharris

mherger wrote: 
> TuneIn just confirmed that they broke things on their end and were 
> currently testing a fix.
> 
> Michael

As of now, things seem to be back to normal--as they should, both of my
SBTs now report Brooklyn NY as their location, and its lists of local
radio stations reflect that. Was it indeed TuneIn that fixed things?

Michael, thanks for your help in getting that resolved!

Best wishes,
Jerome



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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-28 Thread jeromeharris

mherger wrote: 
> TuneIn just confirmed that they broke things on their end and were 
> currently testing a fix.
> 
> Michael
> 
> Am 27.02.18 um 13:30 schrieb Michael Herger:
> >> Same here.  I'll bet MySB.com US east server is in Ashburn VA.
> > 
> > Thanks guys! Interestingly I started to receive similar messages for
> the 
> > EU datacenter. And yes indeed, Dublin and Ashburn are the datacenters
> 
> > where mysb.com is hosted.
> > 
> > 
> 
> -- 
> 
> Michael

:o



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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-27 Thread Michael Herger
TuneIn just confirmed that they broke things on their end and were 
currently testing a fix.


Michael

Am 27.02.18 um 13:30 schrieb Michael Herger:

Same here.  I'll bet MySB.com US east server is in Ashburn VA.


Thanks guys! Interestingly I started to receive similar messages for the 
EU datacenter. And yes indeed, Dublin and Ashburn are the datacenters 
where mysb.com is hosted.





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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-27 Thread Michael Herger

Same here.  I'll bet MySB.com US east server is in Ashburn VA.


Thanks guys! Interestingly I started to receive similar messages for the 
EU datacenter. And yes indeed, Dublin and Ashburn are the datacenters 
where mysb.com is hosted.



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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-27 Thread toby10

Same here.  I'll bet MySB.com US east server is in Ashburn VA.

SB > Radio > Local = Ashburn VA
SB > Apps > TuneIn > Local = correct location



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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-26 Thread jeromeharris

mherger wrote: 
> > I tried to send my MAC address as well but it didn't seem to go
> through.
> > Probably a newbie mistake.
> 
> It did. Both times :-).
> 
> You both seem to have multiple devices. Are you seeing the issue on all 
> of them?
> -- 
> Michael

Yes; I have two SBTs, and both of them report and act as if they are
located in Ashburn VA. For instance, before the problem occurred a few
weeks ago, they would list seven local public radio stations, all in the
New York City metro area; now they list four such stations, all in the
Washington DC metro area (Ashburn is about 35 miles WNW of Washington).

Jerome



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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-22 Thread FubarRadio

You both seem to have multiple devices. Are you seeing the issue on all

of them?


-- 

Michael

Yes, I have 5 devices and all have the same issue.



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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-21 Thread Michael Herger

I tried to send my MAC address as well but it didn't seem to go through.
Probably a newbie mistake.


It did. Both times :-).

You both seem to have multiple devices. Are you seeing the issue on all 
of them?



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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-21 Thread FubarRadio

mherger wrote: 
> Could you please PM me your MAC addresses?
> 
> -- 
> 
> Michael

I tried to send my MAC address as well but it didn't seem to go through.
Probably a newbie mistake.



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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-21 Thread jeromeharris

mherger wrote: 
> Could you please PM me your MAC addresses?
> 
> -- 
> 
> Michael

Done--thanks very much for looking into this!
Jerome



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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-20 Thread Michael Herger

Could you please PM me your MAC addresses?

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Re: [SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-20 Thread FubarRadio

I just noticed the same issue with all of my radios listing Ashburn, VA
as my current location. (I am in the Detroit area) I called tech support
yesterday and they suggested a factory reset. I told them that both
radios (one at home and one in a different part of the state that I can
access remotely) and one Duet (that hasn'y been plugged in for months)
all have the same issue, so a factory reset probably wouldn't work. I
told him that it seems to me that it would be a squeezebox.com server
issue. He then asked for my MAC address for the one radio at home and
that my account would be be reset by "the server guy" the next day. I
told him that I'd rather not have to reset all of my radios to default.
I ended the call by telling him I would call back earlier tomorrow when
we had more time, since it was close to the 10pm cutoff time. When I
called back today, I was told that this is a "known issue with their
Ashburn, VA server" and that "they are working on resolving it". To be
honest, it isn't a big deal for me because all of the stations I listen
to are stored in the presets anyways. The other day I just wanted to add
one local station and it is much easier to just find it in the "Local
Stations" list, rather than using the knob. Otherwise, I would have
never noticed the issue.



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[SlimDevices: Touch] Touch Lost My Correct "Local" Radio Location

2018-02-20 Thread jeromeharris

Folks:

After many many months of success using them for listening to radio
station streams, my two SBTs now report (when I go to radio/local) that
they are located in Ashburn VA (we are actually in Brooklyn NY); when I
have them list local stations, it shows me stations in the Ashburn
area--it used to list NYC metro-area stations.

I see nothing in ether the SBTs' menus nor in my account at
mysqueezebox.com that explains this to me or suggests how to fix it. I
can find my preferred stations by searching, but I never had to do that
in the past (everything was normal as recently as last week). Help!

Thanks,
Jerome Harris



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