[Touch-packages] [Bug 1834761] Re: monitor refresh rates higher than 120 Hz not detected/cannot be set
Attached edid output. Notice "Mode 1" is apparently the modeline that specifies 144 Hz native resolution, but I don't see this mode in xorg log. ** Attachment added: "Attached edid output" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1834761/+attachment/5274195/+files/edid.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1834761 Title: monitor refresh rates higher than 120 Hz not detected/cannot be set Status in xorg package in Ubuntu: New Bug description: using this monitor: https://www.pixiogaming.com/px329 and this video card: https://www.gigabyte.com/us/Graphics-Card/GV-RX580GAMING-4GD-rev-10-11 I am unable to set any refresh rates higher than 120 Hz. The video card and the monitor both support 144 Hz and 165 Hz yet those refresh rates are not available as options to choose in the settings app. I've tried a couple of online guides using xrandr to add and set a custom display resolution/refresh rate but I can't get it to go any higher than 120 Hz. I have the exact same hardware running macOS Mojave 10.14.4 and it allows me to set the refresh rate to 144 Hz and 165 Hz. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-25-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Jun 29 18:13:05 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/570/570X/580/580X] [1002:67df] (rev e7) (prog-if 00 [VGA controller]) Subsystem: Gigabyte Technology Co., Ltd Ellesmere [Radeon RX 470/480/570/580] [1458:22fd] InstallationDate: Installed on 2019-06-28 (1 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: System manufacturer System Product Name ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-25-generic root=UUID=8d1eef58-5823-4ca0-abb0-d2c79b140e40 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0805 dmi.board.asset.tag: Default string dmi.board.name: PRIME Z390-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0805:bd01/29/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ390-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: ASUS_MB_CNL dmi.product.version: System Version dmi.sys.vendor: System manufacturer version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.95-1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1834761/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834761] Re: monitor refresh rates higher than 120 Hz not detected/cannot be set
Sorry, I realize I left out some detail. I can get 144 Hz if I change the resolution to 1920x1080 but that's not the native resolution for the monitor. I'm trying to get 144 Hz / 165 Hz using the monitor's native resolution, 2560x1440. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1834761 Title: monitor refresh rates higher than 120 Hz not detected/cannot be set Status in xorg package in Ubuntu: New Bug description: using this monitor: https://www.pixiogaming.com/px329 and this video card: https://www.gigabyte.com/us/Graphics-Card/GV-RX580GAMING-4GD-rev-10-11 I am unable to set any refresh rates higher than 120 Hz. The video card and the monitor both support 144 Hz and 165 Hz yet those refresh rates are not available as options to choose in the settings app. I've tried a couple of online guides using xrandr to add and set a custom display resolution/refresh rate but I can't get it to go any higher than 120 Hz. I have the exact same hardware running macOS Mojave 10.14.4 and it allows me to set the refresh rate to 144 Hz and 165 Hz. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-25-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Jun 29 18:13:05 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/570/570X/580/580X] [1002:67df] (rev e7) (prog-if 00 [VGA controller]) Subsystem: Gigabyte Technology Co., Ltd Ellesmere [Radeon RX 470/480/570/580] [1458:22fd] InstallationDate: Installed on 2019-06-28 (1 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: System manufacturer System Product Name ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-25-generic root=UUID=8d1eef58-5823-4ca0-abb0-d2c79b140e40 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0805 dmi.board.asset.tag: Default string dmi.board.name: PRIME Z390-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0805:bd01/29/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ390-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: ASUS_MB_CNL dmi.product.version: System Version dmi.sys.vendor: System manufacturer version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.95-1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1834761/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834761] [NEW] monitor refresh rates higher than 120 Hz not detected/cannot be set
Public bug reported: using this monitor: https://www.pixiogaming.com/px329 and this video card: https://www.gigabyte.com/us/Graphics-Card/GV-RX580GAMING-4GD-rev-10-11 I am unable to set any refresh rates higher than 120 Hz. The video card and the monitor both support 144 Hz and 165 Hz yet those refresh rates are not available as options to choose in the settings app. I've tried a couple of online guides using xrandr to add and set a custom display resolution/refresh rate but I can't get it to go any higher than 120 Hz. I have the exact same hardware running macOS Mojave 10.14.4 and it allows me to set the refresh rate to 144 Hz and 165 Hz. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-25-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Jun 29 18:13:05 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/570/570X/580/580X] [1002:67df] (rev e7) (prog-if 00 [VGA controller]) Subsystem: Gigabyte Technology Co., Ltd Ellesmere [Radeon RX 470/480/570/580] [1458:22fd] InstallationDate: Installed on 2019-06-28 (1 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: System manufacturer System Product Name ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-25-generic root=UUID=8d1eef58-5823-4ca0-abb0-d2c79b140e40 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0805 dmi.board.asset.tag: Default string dmi.board.name: PRIME Z390-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0805:bd01/29/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ390-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: ASUS_MB_CNL dmi.product.version: System Version dmi.sys.vendor: System manufacturer version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.95-1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic resolution ubuntu ** Attachment added: "settings" https://bugs.launchpad.net/bugs/1834761/+attachment/5274180/+files/Screenshot%20from%202019-06-29%2018-23-16.png -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1834761 Title: monitor refresh rates higher than 120 Hz not detected/cannot be set Status in xorg package in Ubuntu: New Bug description: using this monitor: https://www.pixiogaming.com/px329 and this video card: https://www.gigabyte.com/us/Graphics-Card/GV-RX580GAMING-4GD-rev-10-11 I am unable to set any refresh rates higher than 120 Hz. The video card and the monitor both support 144 Hz and 165 Hz yet those refresh rates are not available as options to choose in the settings app. I've tried a couple of online guides using xrandr to add and set a custom display resolution/refresh rate but I can't get it to go any higher than 120 Hz. I have the exact same hardware running macOS Mojave 10.14.4 and it allows me to set the refresh rate to 144 Hz and 165 Hz. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-25-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Jun 29 18:13:05
