[Touch-packages] [Bug 1160638] Re: usb printer works intermittently after upgrade to Precise
I have three thermal receipt printers connected to Xubuntu 14.04 with Model Generic / Text only driver when print command three jobs, one for each printer, sometimes one or two printers stops are left with the job without printing, and the queue print says that the printer is turned off or disconnected. If I send a new print job to the printer that has been standing prints the job that had been printed and the new, but the new print was incomplete. This is used in a restaurant so that these errors can not happen. And I hope you can help me with this problem. CUPS Version: cups 1.7.2-0ubuntu1 amd64 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1160638 Title: usb printer works intermittently after upgrade to Precise Status in “cups” package in Ubuntu: Fix Released Bug description: I have a Canon MF4150 mono laser printer...was in use on Oneric with no problems. Testing Precise (12.04) on another machine before cutting over found printing problems with this printer. Tried to research the issue but have not found a fix. When first powered up, the printer works fine initially. After a few jobs, it stops working. It appears that after the last successful job, the printer is left in a hung state...visible evidence is the Processing Data indicator on the printer remains on...forever. In normal operation, this indicator goes off immediately after the last page of the job is completed. Once in thsi state, the printer never prints again until power is cycled. However, while in this state, Cups still appears to send print jobs, but nothing actually prints. The cups log indicates that cups is sending data to the printer in a sequence of transfers (8192 bytes each). So cups apparently thinks the printer is accepting the job. I've compared the log sequence for jobs that print and jobs that don't and I can find no difference in the information reported in the cups log (at full debug level logging). The problem is unlikely to be related to drivers since the printer is operating in raw mode (the machine is a samba server for Windows printing clients). Have tried uni-directional constraint suggested in various places. This printer does not work at all if this option is applied. I have tried blacklisting the usblp module. This does not solver the problem. Since it does not happen every time, it seems related to the sequence or timing of usb transactions. Were there significant changes in usb behavior that would have affected raw printer handling between Oneric and Precise? Need to move forward from Oneric...printer testing is my last issue. Help would be greatly appreciated. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: cups 1.5.3-0ubuntu6 ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Uname: Linux 3.2.0-39-generic-pae i686 NonfreeKernelModules: fglrx ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 Date: Tue Mar 26 19:05:11 2013 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Canon_iP6000D: usb://Canon/iP6000D?serial=1020CF device for Canon_MF4100_Series: usb://Canon/MF4100%20Series?serial=SDF690291911Binterface=1 device for Canon_MF4150_Linux: cnusb:/dev/usb/lp1 MarkForUpload: True Papersize: letter PpdFiles: Canon_MF4150_Linux: Canon MF4100 Series UFRII LT ver.2.5 ProcEnviron: LANGUAGE=en_US:en TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic-pae root=UUID=350ae1ab-5bf6-44d2-b966-a72404d9a30c ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/15/2009 dmi.bios.vendor: Intel Corp. dmi.bios.version: DPP3510J.86A.0572.2009.0715.2346 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: DG33FB dmi.board.vendor: Intel Corporation dmi.board.version: AAD81072-306 dmi.chassis.type: 3 dmi.modalias: dmi:bvnIntelCorp.:bvrDPP3510J.86A.0572.2009.0715.2346:bd07/15/2009:svn:pn:pvr:rvnIntelCorporation:rnDG33FB:rvrAAD81072-306:cvn:ct3:cvr: mtime.conffile..etc.cups.cupsd.conf: 2013-03-24T23:56:10.278670 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1160638/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1046335] Re: USB Printer: some times the jobs are printed and some times not
I have three thermal receipt printers connected to Xubuntu 14.04 with Model Generic / Text only driver when print command three jobs, one for each printer, sometimes one or two printers stops are left with the job without printing, and the queue print says that the printer is turned off or disconnected. If I send a new print job to the printer that has been standing prints the job that had been printed and the new, but the new print was incomplete. CUPS Version: cups 1.7.2-0ubuntu1 amd64 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1046335 Title: USB Printer: some times the jobs are printed and some times not Status in “cups” package in Ubuntu: Fix Released Bug description: This is a Samsung ML-1860 laser monochromatic printer, attached at usb. The problem is: only some pages are printed. Example: I send 6 copies of some page to print but only 4 are actually printed. Or some times none of them. Rarely all of them are printed. If I disconnect from usb, then send the job and reconnect, the chance of get the print done is increased. More technical information: ~$ lsmod | grep usb usblp 18307 0 ~$ tail -f /var/log/syslog Sep 5 10:42:54 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:42:54 desguai3 udev-configure-printer: Device already handled Sep 5 10:45:12 desguai3 wpa_supplicant[1135]: WPA: Group rekeying completed with 1c:7e:e5:46:5b:9d [GTK=TKIP] Sep 5 10:46:43 desguai3 kernel: [ 6539.488475] usb 2-1.1: USB disconnect, device number 9 Sep 5 10:46:43 desguai3 kernel: [ 6539.488755] usblp0: removed Sep 5 10:46:43 desguai3 udev-configure-printer: remove /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:46:43 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:46:43 desguai3 udev-configure-printer: Disabled printer ipp://localhost:631/printers/ML-1860-Series as the corresponding device was unplugged or turned off Sep 5 10:47:05 desguai3 kernel: [ 6560.789503] usb 2-1.1: new high-speed USB device number 10 using ehci_hcd Sep 5 10:47:05 desguai3 kernel: [ 6560.885528] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:05 desguai3 mtp-probe: checking bus 2, device 10: /sys/devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 mtp-probe: bus: 2, device: 10 was not an MTP device Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0 Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: Device vendor/product is 04E8:330C Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0 Sep 5 10:47:05 desguai3 udev-configure-printer: failed to claim interface Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: MFG:Samsung MDL:ML-1860 Series SERN:- serial:Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.056195] usblp0: removed Sep 5 10:47:06 desguai3 udev-configure-printer: URI contains USB serial number Sep 5 10:47:06 desguai3 udev-configure-printer: URI match: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.061236] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:06 desguai3 udev-configure-printer: Consider also queues with /usb/lp0 or /usblp0 in their URIs as matching Sep 5 10:47:06 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:47:06 desguai3 udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/ML-1860-Series Sep 5 10:47:06 desguai3 udev-configure-printer: add
