No sound and mic here too:
http://alsa-project.org/db/?f=4237a4c012b0505892a70fbd4ed9764277bd6ccb
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https://bugs.launchpad.net/bugs/1737614
Title:
Low sound volume with Sunrise Point-LP HD Audio (ALC3227) in HP
15-BS576TX laptop
Status in alsa-driver package in Ubuntu:
Won't Fix
Bug description:
I have a new laptop HP-15-BS576TX which has this Intel Corporation
Sunrise Point-LP HD Audio.
00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD
Audio [8086:9d71] (rev 21)
The laptop sound works perfectly fine in Windows 10 with realtek
drivers. However, in Ubuntu 17.10, the volume is significantly low,
that I've to scroll the volume slider above 100% mark in pulseaudio to
the maximum to get acceptable level of sound. I suspect the sound
quality also is low (mono-like), may be not coming from all speakers
(perhaps subwoofer exist for this model). Also alsamixer shows the
speaker volume at the maximum.
Details about the audio hardware are below:
:~$ sudo lspci -vvv | grep -A 40 -i audio
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
(prog-if 80)
Subsystem: Hewlett-Packard Company Device 832b
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- /proc/asound/card0/codec#0 <==
Codec: Realtek ALC3227
==> /proc/asound/card0/codec#2 <==
Codec: Intel Kabylake HDMI
:~$ aplay -l
List of PLAYBACK Hardware Devices
card 0: PCH [HDA Intel PCH], device 0: ALC3227 Analog [ALC3227 Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
I have gone through Linux kernel sources ALSA and Snd-HDA lists and
unable to find any optimizations for this laptop.
Here is the relevant dmesg details:
[ 15.502856] snd_hda_intel :00:1f.3: bound :00:02.0 (ops
i915_audio_component_bind_ops [i915])
[ 16.310503] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3227:
line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 16.310506] snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0
(0x0/0x0/0x0/0x0/0x0)
[ 16.310507] snd_hda_codec_realtek hdaudioC0D0:hp_outs=1
(0x21/0x0/0x0/0x0/0x0)
[ 16.310508] snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0
[ 16.310509] snd_hda_codec_realtek hdaudioC0D0:inputs:
[ 16.310510] snd_hda_codec_realtek hdaudioC0D0: Mic=0x19
[ 16.310512] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12
[ 16.451397] input: HDA Intel PCH Mic as
/devices/pci:00/:00:1f.3/sound/card0/input9
[ 16.451451] input: HDA Intel PCH Headphone as
/devices/pci:00/:00:1f.3/sound/card0/input10
[ 16.451496] input: HDA Intel PCH HDMI/DP,pcm=3 as
/devices/pci:00/:00:1f.3/sound/card0/input11
[ 16.451538] input: HDA Intel PCH HDMI/DP,pcm=7 as
/devices/pci:00/:00:1f.3/sound/card0/input12
[ 16.451581] input: HDA Intel PCH HDMI/DP,pcm=8 as
/devices/pci:00/:00:1f.3/sound/card0/input13
[ 16.451624] input: HDA Intel PCH HDMI/DP,pcm=9 as
/devices/pci:00/:00:1f.3/sound/card0/input14
[ 16.451687] input: HDA Intel PCH HDMI/DP,pcm=10 as
/devices/pci:00/:00:1f.3/sound/card0/input15
Any further information needed, please let me know. Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5 [modified:
usr/share/alsa-base/alsa-info.sh]
ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13
Uname: Linux 4.13.0-19-generic x86_64
NonfreeKernelModules: ndiswrapper
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: admin2018 1246 F pulseaudio
CurrentDesktop: GNOME
Date: Tue Dec 12 00:46:12 2017
InstallationDate: Installed on 2017-11-22 (19 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
PackageArchitecture: all
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/25/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.24
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 832B
dmi.board.vendor: HP
dmi.board.version:
