[Trac] Re: Announce new version of email2trac (version 0.8.2)
Gary Oberbrunner wrote: Bas van der Vlies wrote: Yes there is a convention. When i ticket is inserted it gets a tickets id, eg #4 This number is inserted in the description field of ticket. This is the same as the subject line for emails (notifications). If you hit reply and update_ticket is set and #4 is not removed from the subject line it will try to update the ticket. Thanks, I see. It must have a regex matching the subject against something like '\b#[0-9]+\b'. That makes sense. And then how does it actually update the ticket (change status, etc.)? Is that done by similar special regexes in the body, kind of like how the trac post-commit hook works? Garry, I only support updates for comments. The other stuff like ticket closing and changing status is not implemented. Regards -- -- * * * Bas van der Vlies e-mail: [EMAIL PROTECTED] * * SARA - Academic Computing Servicesphone: +31 20 592 8012 * * Kruislaan 415 fax:+31 20 6683167* * 1098 SJ Amsterdam * * * --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Trac Users group. To post to this group, send email to trac-users@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users -~--~~~~--~~--~--~---
[Trac] Re: Announce new version of email2trac (version 0.8.2)
On Friday 27 October 2006 11:51, Bas van der Vlies wrote: If you hit reply and update_ticket is set and #4 is not removed from the subject line it will try to update the ticket. Is there a way to get it to trim what it inserts into the ticket? At work we have folks who insist on top-posting and never trim their replies, so the entire history of the ticket ends up in each comment. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Trac Users group. To post to this group, send email to trac-users@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users -~--~~~~--~~--~--~---
[Trac] Re: Announce new version of email2trac (version 0.8.2)
Bas van der Vlies wrote: - Fixed an error in Ticket Update. When ticket does not exists, proceed as if it is a new ticket I may be interested in this plugin, but I don't see in the documentation how emails are mapped to existing tickets, and what fields in the email are used to update the ticket (change status, take, etc.). There must be certain conventions used, yes? -- Gary Oberbrunner --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Trac Users group. To post to this group, send email to trac-users@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users -~--~~~~--~~--~--~---
[Trac] Re: Announce new version of email2trac (version 0.8.2)
On Fri, Oct 27, 2006 at 11:04:24AM -0400, Gary Oberbrunner wrote: Bas van der Vlies wrote: - Fixed an error in Ticket Update. When ticket does not exists, proceed as if it is a new ticket I may be interested in this plugin, but I don't see in the documentation how emails are mapped to existing tickets, and what fields in the email are used to update the ticket (change status, take, etc.). Documentation is in email2trac itself: 8--- The scripts reads emails from stdin and inserts directly into a Trac database. MIME headers are mapped as follows: * From: = Reporter = CC (Optional via reply_address option) * Subject: = Summary * Body = Description * Component = Can be set to SPAM via spam_level option 8--- Rainer --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Trac Users group. To post to this group, send email to trac-users@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users -~--~~~~--~~--~--~---
[Trac] Re: Announce new version of email2trac (version 0.8.2)
Bas van der Vlies wrote: Yes there is a convention. When i ticket is inserted it gets a tickets id, eg #4 This number is inserted in the description field of ticket. This is the same as the subject line for emails (notifications). If you hit reply and update_ticket is set and #4 is not removed from the subject line it will try to update the ticket. Thanks, I see. It must have a regex matching the subject against something like '\b#[0-9]+\b'. That makes sense. And then how does it actually update the ticket (change status, etc.)? Is that done by similar special regexes in the body, kind of like how the trac post-commit hook works? thanks! -- Gary --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Trac Users group. To post to this group, send email to trac-users@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users -~--~~~~--~~--~--~---
