Re: [Trac] Track notification with corporate email

2010-12-09 Thread Matthew Caron 

On 12/08/2010 01:41 PM, P L wrote:

My question : which smpt server shall we use in track.ini file for our gmail
based commercial email addresses ?


I would ask Google, as they provide the server.


THIS WORKS :
smtp_from = pierrotlafou...@gmail.compie...@technowait.com
smtp_from_name = PierrotLafouine
smtp_replyto  = pierrotlafou...@gmail.compie...@technowait.com
smtp_always_bcc = pierrotlafou...@gmail.compie...@technowait.com
smtp_always_cc = pierrotlafou...@gmail.compie...@technowait.com


What's with the malformed email address lines? Depending on how Trac 
parses these (I don't actually recall), either:

 - it will break
 - it will send to both of those addresses
 - it will use the email of pie...@technowait.com while thinking the 
friendly name is pierrotlafou...@gmail.com



THIS DOESN'T WORKS :
smtp_server = smtp.ourcompanyname.comhttp://smtp.gmail.com/


I do not believe that this is a valid SMTP server line, it should be either:

smtp_server = smtp.ourcompanyname.com
- or -
smtp_server = smtp.gmail.com

Further, are you *actually* using smtp.ourcompanyname.com? Shouldn't it 
be smtp.technowait.com, or something similar? After all, 
smtp.ourcompanyname.com resolves to:


~$ host smtp.ourcompanyname.com
smtp.ourcompanyname.com has address 208.73.210.29
smtp.ourcompanyname.com mail is handled by 0 mx.fakemx.net.

And the MX record here is not very promising...

Now, assuming your company is indeed technowait.com, some quick DNS 
lookups tell me the answer:


~$ host technowait.com
technowait.com has address 69.164.210.132
technowait.com mail is handled by 10 alt2.aspmx.l.google.com.
technowait.com mail is handled by 0 aspmx.l.google.com.
technowait.com mail is handled by 10 alt1.aspmx.l.google.com.

According to the above, your mail servers are:
aspmx.l.google.com
alt1.aspmx.l.google.com
alt2.aspmx.l.google.com

Now, whether or not these servers are configured to relay outgoing mail 
(many just receive email destined for your domain and reject all 
others), I cannot say. You would have to ask google.


Also, smtp.technowait.com doesn't exist:

~$ host smtp.technowait.com
Host smtp.technowait.com not found: 3(NXDOMAIN)
--
Matthew Caron
Build Engineer
Sixnet | www.sixnet.com
O +1 518 877 5173 Ext. 138
F +1 518 602 9209
matt.ca...@sixnet.com

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RE: [Trac] Track notification with corporate email

2010-12-08 Thread Cooke, Mark 
Hello,

 -Original Message-
 From: trac-users@googlegroups.com 
 [mailto:trac-us...@googlegroups.com] On Behalf Of P L
 Sent: 08 December 2010 18:41
 To: trac-users@googlegroups.com
 Subject: [Trac] Track notification with corporate email
 
 Hi,
 We want Track to send email when ticket are created or modified.
 It works when using our gmailaccount 
 (pierrotlafou...@gmail.com), but when trying to send email to 
 our gmail based commercial email, it doesn't
 
 My question : whichsmpt server shall we use in track.ini file 
 for our gmail based commercial emailaddresses?
 Thank you
 
Hmm, well, seeing as the first works and the second doesn't, the Trac
side of the deal is working fine.  I do not know how many here use
gmail, especially the commercial version (I don't) so you are not really
asking in the right place.

My only guess is that SMTP is enabled in the account that works and not
for the other.  Go to gmail and check your configuration / preferences.
That should also tell you what the server name etc should be.  From what
I remember smtp is not enabled by default to help protect against
spammers etc...

I hope that helps.  By the way, please try to use plain text for this
list.  Also, the convention for 'bumping' your own question is to reply
to yourself, not to start a new thread.  Many thanks...

~ mark c

 P.L.
 
 THIS WORKS :
 
 [notification]
 smtp_enabled = true
 use_tls = true
 mime_encoding = base64
 smtp_server =smtp.gmail.com http://smtp.gmail.com/ 
 smtp_port = 587
 smtp_user = pierrot
 smtp_password = 
 smtp_from =pierrotlafou...@gmail.com mailto:pie...@technowait.com 
 smtp_from_name = PierrotLafouine
 smtp_replyto=pierrotlafou...@gmail.com mailto:pie...@technowait.com 
 smtp_always_bcc=pierrotlafou...@gmail.com 
 mailto:pie...@technowait.com 
 smtp_always_cc=pierrotlafou...@gmail.com 
 mailto:pie...@technowait.com 
 always_notify_owner = true
 
 
 
 
 
 THIS DOESN'T WORKS :
 
 [notification]
 smtp_enabled = true
 use_tls = true
 mime_encoding = base64
 smtp_server =smtp.ourcompanyname.com http://smtp.gmail.com/ 
 smtp_port = 587
 smtp_user = pierrot
 smtp_password = 
 smtp_from =pierrotlafou...@gmail.com mailto:pie...@technowait.com 
 smtp_from_name = PierrotLafouine
 smtp_replyto=pierrotlafou...@gmail.com mailto:pie...@technowait.com 
 smtp_always_bcc=pierrotlafou...@gmail.com 
 mailto:pie...@technowait.com 
 smtp_always_cc=pierrotlafou...@gmail.com 
 mailto:pie...@technowait.com 
 always_notify_owner = true
 
 
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