[twitter-dev] Re: home_timeline request fails after deleting a tweet

2010-08-27 Thread jsleuth
:https://api.twitter.com/1/;s:7:timeout;i:30;s:
14:connecttimeout;i:30;s:14:ssl_verifypeer;b:0;s:6:format;s:
4:atom;s:11:decode_json;b:0;s:9:http_info;a:20:{s:3:url;s:
337:https://api.twitter.com/1/statuses/user_timeline.atom?
count=15oauth_consumer_key=SWD0LerZcjFWTm9defmStgoauth_nonce=4d93a98dc1996e7b521bef038db1bb7aoauth_signature=REP6MzkuK91rXQJxQStqbLYe0d4%3Doauth_signature_method=HMAC-
SHA1oauth_timestamp=1282921079oauth_token=138138618-
t5aUdBh7z59uVsv1ulsDsbjQfIXbL1Hxv6JSlhRMoauth_version=1.0;s:
12:content_type;s:35:application/atom+xml; charset=utf-8;s:
9:http_code;i:200;s:11:header_size;i:1116;s:12:request_size;i:
406;s:8:filetime;i:-1;s:17:ssl_verify_result;i:0;s:
14:redirect_count;i:0;s:10:total_time;d:
0.582782028421709430404007434844970703125;s:
15:namelookup_time;d:
0.0015300710542735760100185871124267578125;s:
12:connect_time;d:
0.0890479998266275724745355546474456787109375;s:
16:pretransfer_time;d:
0.2929829993434585121576674282550811767578125;s:
11:size_upload;d:0;s:13:size_download;d:10301;s:
14:speed_download;d:17675;s:12:speed_upload;d:0;s:
23:download_content_length;d:10301;s:21:upload_content_length;d:
0;s:18:starttransfer_time;d:
0.5425089996788346834364347159862518310546875;s:
13:redirect_time;d:0;}s:9:useragent;s:25:TwitterOAuth v0.2.0-
beta2;s:11:sha1_method;O:30:OAuthSignatureMethod_HMAC_SHA1:0:{}s:
8:consumer;O:13:OAuthConsumer:3:{s:3:key;s:
22:SWD0LerZcjFWTm9defmStg;s:6:secret;s:
42:iy6Q12d8cusG14q6q5IZ7i7ji2fewn9S5Vk9NMC3T4;s:12:callback_url;N;}
s:5:token;O:13:OAuthConsumer:3:{s:12:callback_url;N;}s:
11:http_header;a:20:{s:4:date;s:29:Fri, 27 Aug 2010 14:57:59
GMT;s:6:server;s:2:hi;s:6:status;s:6:200 OK;s:
13:x_transaction;s:22:1282921079-52761-58357;s:
17:x_ratelimit_limit;s:3:350;s:4:etag;s:
34:d81f19db4790d3965ab73cbaebdf466e;s:13:last_modified;s:
29:Fri, 27 Aug 2010 14:57:59 GMT;s:21:x_ratelimit_remaining;s:
3:338;s:9:x_runtime;s:7:0.07011;s:12:content_type;s:
35:application/atom+xml; charset=utf-8;s:14:content_length;s:
5:10301;s:6:pragma;s:8:no-cache;s:17:x_ratelimit_class;s:
14:api_identified;s:10:x_revision;s:3:DEV;s:7:expires;s:
29:Tue, 31 Mar 1981 05:00:00 GMT;s:13:cache_control;s:62:no-
cache, no-store, must-revalidate, pre-check=0, post-check=0;s:
17:x_ratelimit_reset;s:10:1282923478;s:10:set_cookie;s:
255:_twitter_sess=BAh7CDoPY3JlYXRlZF9hdGwrCKcjDrQqAToHaWQiJWZmMGE3Y2ExOGM2NDQ4%250AMGE4ODM0NzdhNDJjMGIzZGUzIgpmbGFzaElDOidBY3Rpb25Db250cm9sbGVy
%250AOjpGbGFzaDo6Rmxhc2hIYXNoewAGOgpAdXNlZHsA--
bd119826bc2aceb35469af94d21f12ddd6d799e6; domain=.twitter.com;
path=/;s:4:vary;s:15:Accept-Encoding;s:10:connection;s:
5:close;}}















On Aug 26, 9:53 pm, Matt Harris thematthar...@twitter.com wrote:
 Hi Jeff,

 This sounds very strange. Can you share some code so we can see what
 type of calls you are making to the API and try to debug.

 Thanks,
 Matt





 On Thu, Aug 26, 2010 at 8:52 AM, jsleuth jsle...@gmail.com wrote:
  I'm running into an interesting problem.  If I post a tweet via the
  api and then delete it, the next request made to the REST api will
  result in an http 500-technical error from the api.  A second request
  will execute just fine... except that the api won't give me a full
  count of tweets-- it drops the number by one (eg.  before the delete I
  was requesting, and getting 15 tweets, after the delete I'm requesting
  15 and twitter is sending 14).  After numerous tries for debugging I'm
  getting down to where the api is only returning 4 tweets for the
  home_timeline request!

  Has anyone else seen this behavior?  Am I inadvertently violating some
  protocol and being punished by the reduction in tweets?

  Thanks for your help.

  Best,
  Jeff Slutz

  jsle...@gmail.com
  jeffslutz.com

  --
  Twitter developer documentation and resources:http://dev.twitter.com/doc
  API updates via Twitter:http://twitter.com/twitterapi
  Issues/Enhancements Tracker:http://code.google.com/p/twitter-api/issues/list
  Change your membership to this 
  group:http://groups.google.com/group/twitter-development-talk?hl=en

 --

 Matt Harris
 Developer Advocate, Twitterhttp://twitter.com/themattharris

-- 
Twitter developer documentation and resources: http://dev.twitter.com/doc
API updates via Twitter: http://twitter.com/twitterapi
Issues/Enhancements Tracker: http://code.google.com/p/twitter-api/issues/list
Change your membership to this group: 
http://groups.google.com/group/twitter-development-talk?hl=en


[twitter-dev] home_timeline request fails after deleting a tweet

2010-08-26 Thread jsleuth
I'm running into an interesting problem.  If I post a tweet via the
api and then delete it, the next request made to the REST api will
result in an http 500-technical error from the api.  A second request
will execute just fine... except that the api won't give me a full
count of tweets-- it drops the number by one (eg.  before the delete I
was requesting, and getting 15 tweets, after the delete I'm requesting
15 and twitter is sending 14).  After numerous tries for debugging I'm
getting down to where the api is only returning 4 tweets for the
home_timeline request!

Has anyone else seen this behavior?  Am I inadvertently violating some
protocol and being punished by the reduction in tweets?

Thanks for your help.

Best,
Jeff Slutz

jsle...@gmail.com
jeffslutz.com

-- 
Twitter developer documentation and resources: http://dev.twitter.com/doc
API updates via Twitter: http://twitter.com/twitterapi
Issues/Enhancements Tracker: http://code.google.com/p/twitter-api/issues/list
Change your membership to this group: 
http://groups.google.com/group/twitter-development-talk?hl=en


[twitter-dev] Re: xAuth — how long wait for accept ?

2010-08-26 Thread jsleuth
If my memory serves it took them about a week to authorize us for
xAuth.  It's a by-hand process and my impression is that the function
is understaffed.

-- 
Twitter developer documentation and resources: http://dev.twitter.com/doc
API updates via Twitter: http://twitter.com/twitterapi
Issues/Enhancements Tracker: http://code.google.com/p/twitter-api/issues/list
Change your membership to this group: 
http://groups.google.com/group/twitter-development-talk?hl=en


[twitter-dev] Re: Seeing weird, malformed HTTP responses? We're on it.

2010-07-19 Thread jsleuth
Yes indeed.  It's a weird one.

Thanks for the feedback.

JS

On Jul 19, 4:36 pm, Taylor Singletary taylorsinglet...@twitter.com
wrote:
 Hi Developers,

 Along with a host of other issues we've been keeping you in the loop 
 onhttp://status.twitter.com-- we have another issue that a number of you have
 pointed out:

 *Our HTTP responses appear to be insane.*

 - We're sending Content-Length twice, with differing numbers -- and
 generally sending duplicate HTTP headers as a whole.

 - We're sending the incorrect Content-Type corresponding to the response
 format you are requesting (though the content itself is likely in the format
 you are expecting).

 - We're truncating response bodies.

 We've got the team looking into this right now. It's too early for an ETA on
 a fix.

 Thank you for your patience. This is, admittedly, a pretty weird issue.

 Taylor


[twitter-dev] xAuth Permissions

2010-06-01 Thread jsleuth
How long does it typically take Twitter to respond to a request for
xAuth permissions?

I sent an email to a...@twitter.com with the necessary information.
The auto-response I received from them included a link to my ticket
that didn't work.  Actually, the link worked but the page it arrives
at reports that the ticket does not exist.  The URL says:
http://twitter.com/?kind=errormessage=Failed+to+update+user+with+new+properties:+Email+has+already+been+taken

Is there a way to verify whether or not my request has been registered
with their system?

Thanks for you help,
Jeff


[twitter-dev] Re: xAuth Permissions

2010-06-01 Thread jsleuth
Thanks Jann, let us know how it goes now that you have an official
ticket...

Abraham, is it usually a couple days from when the email is received
or from the successful creation of a ticket?

Jeff

On Jun 1, 12:01 pm, Abraham Williams 4bra...@gmail.com wrote:
 Processing for XAuth is usually within a couple of days. Might be few days
 more since it is a long weekend in the states.

 The ticketing count is for all support request to Twitter not just XAuth
 tickets and if you sent the request to a...@twitter.com it is looked at by
 the @twitterapi and skips the regular @support queue.

 Make sure you email a...@twitter.com from the email address associated with
 your twitter account.

 Abraham





 On Tue, Jun 1, 2010 at 08:04, Jann Gobble janngob...@gmail.com wrote:
  EXACTLY my problem...

  My original ticket:  1008949  gave the same problem last week--closed or
  deleted.  I ended up logging in using my MouseAddict account and creating a
  new support ticket (1009858) ...unfortunately it was around 900 tickets
  AFTER this first one...which makes me think my request will be acted upon
  MUCH later than I had hoped.

  My hope is that since I emailed the first request, like they asked, their
  support system did not correctly hook the resulting ticket into the login
  for my Twitter account -- thus causing the ticket system's inability to find
  that ticket.

  Here's hoping.

  Jann

  On Jun 1, 2010, at 6:41 AM, jsleuth wrote:

   How long does it typically take Twitter to respond to a request for
   xAuth permissions?

   I sent an email to a...@twitter.com with the necessary information.
   The auto-response I received from them included a link to my ticket
   that didn't work.  Actually, the link worked but the page it arrives
   at reports that the ticket does not exist.  The URL says:

 http://twitter.com/?kind=errormessage=Failed+to+update+user+with+new...

   Is there a way to verify whether or not my request has been registered
   with their system?

   Thanks for you help,
   Jeff

 --
 Abraham Williams | Developer for hire |http://abrah.am
 @abraham |http://projects.abrah.am|http://blog.abrah.am
 This email is: [ ] shareable [x] ask first [ ] private.


[twitter-dev] Re: xAuth Permissions

2010-06-01 Thread jsleuth
Well played.  :-)  However, I fear the issue I'm facing is that no
service ticket is being created when I submit my request--  the
twitter ticket system says that I do not have access to request my
ticket (and that it 'may' have been deleted).  Is a ticket
automatically created when I send an email to a...@twitter.com (even if
I am told I can't access it and it probably doesn't exist)?  Another
way to ask the same question is, can I be confident that twitter will
respond to one of my sent requests or should I keep sending requests
until I successfully create a ticket?

thx,
Jeff

On Jun 1, 1:15 pm, Abraham Williams 4bra...@gmail.com wrote:
 On Tue, Jun 1, 2010 at 10:06, jsleuth jsle...@gmail.com wrote:
  Abraham, is it usually a couple days from when the email is received
  or from the successful creation of a ticket?

 They should both happen within minutes of each other so my answer is yes.

 Abraham

 --
 Abraham Williams | Developer for hire |http://abrah.am
 @abraham |http://projects.abrah.am|http://blog.abrah.am
 This email is: [ ] shareable [x] ask first [ ] private.


[twitter-dev] Re: xAuth Permissions

2010-06-01 Thread jsleuth
Yeah, Jann, exactly.  Something along those lines would be great.  At
least I wouldn't be flooding their inbox with redundant requests out
of concern that my request went into a black hole...

JS

On Jun 1, 4:00 pm, Jann Gobble janngob...@gmail.com wrote:
 Really good question!

 Maybe there should be a diff way to request access, like a separate category 
 in the why are you contacting us drop-down on the support ticketing system.

 Just a thought.

 J

 On Jun 1, 2010, at 12:55 PM, jsleuth wrote:



  Well played.  :-)  However, I fear the issue I'm facing is that no
  service ticket is being created when I submit my request--  the
  twitter ticket system says that I do not have access to request my
  ticket (and that it 'may' have been deleted).  Is a ticket
  automatically created when I send an email to a...@twitter.com (even if
  I am told I can't access it and it probably doesn't exist)?  Another
  way to ask the same question is, can I be confident that twitter will
  respond to one of my sent requests or should I keep sending requests
  until I successfully create a ticket?

  thx,
  Jeff

  On Jun 1, 1:15 pm, Abraham Williams 4bra...@gmail.com wrote:
  On Tue, Jun 1, 2010 at 10:06, jsleuth jsle...@gmail.com wrote:
  Abraham, is it usually a couple days from when the email is received
  or from the successful creation of a ticket?

  They should both happen within minutes of each other so my answer is yes.

  Abraham

  --
  Abraham Williams | Developer for hire |http://abrah.am
  @abraham |http://projects.abrah.am|http://blog.abrah.am
  This email is: [ ] shareable [x] ask first [ ] private.


[twitter-dev] Re: xAuth Permissions

2010-06-01 Thread jsleuth
Thanks for the feedback Taylor.

None of the ticket numbers for my submissions appear on that page
(#1007543, #1009988, #1013602).

To clarify what we should expect:  Our email requests for xAuth
permissions have generated tickets (even if we can't see or access
them) that will be responded to as quickly as possible.  Is that
accurate?

Thanks again.

Jeff

On Jun 1, 4:08 pm, Taylor Singletary taylorsinglet...@twitter.com
wrote:
 Hey Everyone!

 We know there are some issues with tickets right now -- they aren't being
 lost, but the conversion to our new version of the help center has not been
 without some hiccups. We have a very large backlog of xAuth requests right
 now and only very few resources available to process the queue. They'll be
 handled as quickly as we can.

 Can any of you see your pending tickets on this 
 page?http://support.twitter.com/tickets

 Taylor Singletary
 Developer Advocate, Twitterhttp://twitter.com/episod



 On Tue, Jun 1, 2010 at 1:04 PM, jsleuth jsle...@gmail.com wrote:
  Yeah, Jann, exactly.  Something along those lines would be great.  At
  least I wouldn't be flooding their inbox with redundant requests out
  of concern that my request went into a black hole...

  JS

  On Jun 1, 4:00 pm, Jann Gobble janngob...@gmail.com wrote:
   Really good question!

   Maybe there should be a diff way to request access, like a separate
  category in the why are you contacting us drop-down on the support
  ticketing system.

   Just a thought.

   J

   On Jun 1, 2010, at 12:55 PM, jsleuth wrote:

Well played.  :-)  However, I fear the issue I'm facing is that no
service ticket is being created when I submit my request--  the
twitter ticket system says that I do not have access to request my
ticket (and that it 'may' have been deleted).  Is a ticket
automatically created when I send an email to a...@twitter.com (even
  if
I am told I can't access it and it probably doesn't exist)?  Another
way to ask the same question is, can I be confident that twitter will
respond to one of my sent requests or should I keep sending requests
until I successfully create a ticket?

thx,
Jeff

On Jun 1, 1:15 pm, Abraham Williams 4bra...@gmail.com wrote:
On Tue, Jun 1, 2010 at 10:06, jsleuth jsle...@gmail.com wrote:
Abraham, is it usually a couple days from when the email is received
or from the successful creation of a ticket?

They should both happen within minutes of each other so my answer is
  yes.

Abraham

--
Abraham Williams | Developer for hire |http://abrah.am
@abraham |http://projects.abrah.am|http://blog.abrah.am
This email is: [ ] shareable [x] ask first [ ] private.