[twitter-dev] Re: Site bug regarding newly setup Device Updates
You will probably have better luck on http://help.twitter.com/portal since this is list is full of API developers. On Tue, Apr 21, 2009 at 13:18, lgladdy liam.gla...@googlemail.com wrote: Hey Guys, Posting this on behalf of two friends (@therg and @natcatty) who have tried to setup Device Updates over the weekend/this week. First is in the UK on Vodafone (supported) and second is on ATT in Indiana, US, both have the same issue: They've been able to setup the device, and done the text confirmation, but despite having everything enabled, they aren't receiving any updates to their mobile phones, and are unable to set up device updates per follower, as the checkboxes which appear on my profile don't appear on theirs. Here is a screenshot of the lack of options from @therg: http://twitpic.com/3q49f This appears like a bug to me! -- Abraham Williams | http://the.hackerconundrum.com Hacker | http://abrah.am | http://twitter.com/abraham Web608 | Community Evangelist | http://web608.org This email is: [ ] blogable [x] ask first [ ] private. Sent from Madison, Wisconsin, United States
[twitter-dev] Re: Site bug regarding newly setup Device Updates
Hi there, The best way to report system issues like this is by having the user file an issue at http://twitter.zendesk.com/requests/portal/new. It's tied to the logged in user so have the individual reports fill it out. You can also contact supp...@twitter.com but email is quite a bit slower. Thanks; — Matt Sanford / @mzsanford On Apr 21, 2009, at 11:18 AM, lgladdy wrote: Hey Guys, Posting this on behalf of two friends (@therg and @natcatty) who have tried to setup Device Updates over the weekend/this week. First is in the UK on Vodafone (supported) and second is on ATT in Indiana, US, both have the same issue: They've been able to setup the device, and done the text confirmation, but despite having everything enabled, they aren't receiving any updates to their mobile phones, and are unable to set up device updates per follower, as the checkboxes which appear on my profile don't appear on theirs. Here is a screenshot of the lack of options from @therg: http://twitpic.com/3q49f This appears like a bug to me!
[twitter-dev] Re: Site bug regarding newly setup Device Updates
Thanks guys, Reported to the correct place! On Apr 21, 8:52 pm, Matt Sanford m...@twitter.com wrote: Hi there, The best way to report system issues like this is by having the user file an issue athttp://twitter.zendesk.com/requests/portal/new. It's tied to the logged in user so have the individual reports fill it out. You can also contact supp...@twitter.com but email is quite a bit slower. Thanks; — Matt Sanford / @mzsanford On Apr 21, 2009, at 11:18 AM, lgladdy wrote: Hey Guys, Posting this on behalf of two friends (@therg and @natcatty) who have tried to setup Device Updates over the weekend/this week. First is in the UK on Vodafone (supported) and second is on ATT in Indiana, US, both have the same issue: They've been able to setup the device, and done the text confirmation, but despite having everything enabled, they aren't receiving any updates to their mobile phones, and are unable to set up device updates per follower, as the checkboxes which appear on my profile don't appear on theirs. Here is a screenshot of the lack of options from @therg:http://twitpic.com/3q49f This appears like a bug to me!
