Re: [Ubnt_users] Out of Office Autoreply

[RickG]

Great idea! Send your customers with issues to Google!

On Tue, Nov 7, 2017 at 12:03 PM, Josh Luthman 
wrote:

> That support email address...
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Nov 7, 2017 12:01 PM, "John C. Reid via Ubnt_users" <
> ubnt_users@wispa.org> wrote:
>
>> I am out of the office from 11/3 through 11/8. Assistance is available
>> via phone or E-mail 24 hours a day by contacting support. The support
>> E-mail address is supp...@gmail.com. Thank you.
>> ___
>> Ubnt_users mailing list
>> Ubnt_users@wispa.org
>> http://lists.wispa.org/mailman/listinfo/ubnt_users
>>
>>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
>
>


-- 
-RickG
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Re: [Ubnt_users] Rocket M2 ethernet link problem.

[dan]

Fairly certain that would happen if Ti radios would GPS sync with AF's
-Dan

-Original Message-
From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org] On 
Behalf Of Jay Weekley
Sent: Tuesday, November 7, 2017 11:30 AM
To: Ubiquiti Users Group 
Subject: Re: [Ubnt_users] Rocket M2 ethernet link problem.

If we could just change the orbit of the Earth ever so slightly.

Kees H. wrote:
> Didn’t we just switch to daylight wasting?  Blame congress..
> 
> *From:* RickG
> *Sent:* Tuesday, November 07, 2017 8:19 AM
> *To:* Ubiquiti Users Group
> *Subject:* Re: [Ubnt_users] Rocket M2 ethernet link problem.
> That's the story of my life - not enough daylight!
> On Tue, Nov 7, 2017 at 8:32 AM, Jay Weekley 
>  wrote:
>
> We would have but ran out of daylight.
>
> RickG wrote:
> > Jay, It sounds like you've done everything except test the cable end
> > to end with a good tester which is the first thing I'd do. After
> that,
> > I'd swap out the RM2.
> >
> > On Mon, Nov 6, 2017 at 8:36 PM, Jay Weekley
>  > > wrote:
> >
> > We lost a Ubiquiti Rocket M2 during a storm. We replaced it
> with a
> > "new"
> > out of box M2 but it won't link with the 10/100/1000 switch.
> When the
> > techs bypass the switch they get a 10 megabit link but not
> 100 megabit
> > and can access the radio on their laptop but moving the
> radio back to
> > the switch and nothing. For trouble shooting they tried the
> following
> > but nothing gave them a link to the switch:
> > - swapping the switch with another 10/100/1000 unit.
> > - swapping patch cords
> > - replacing the power supply.
> > - forcing the radio to 10 megabit full.
> > - resetting and reprogramming the radio.
> > - re-terminating the lower end of the cable run.
> > Is this a cable issue? It's a 2 month old Shireen Cat 6 run so I
> > hate to
> > think it's bad already. The weather isn't going to make
> another tower
> > climb likely for the next few days so we need to get it to link
> > with the
> > switch for a little while. Any suggestions on how to do
> that? Find an
> > old 10/100 switch?
> > ___
> > Ubnt_users mailing list
> > Ubnt_users@wispa.org 
> > http://lists.wispa.org/mailman/listinfo/ubnt_users
> 
> >  >
> >
> >
> >
> >
> > --
> > -RickG
> >
> >
> 
>  
> >
> >   Virus-free. www.avg.com 
> >
> 
>  
> >
> >
> >
> > <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
> >
> >
> > ___
> > Ubnt_users mailing list
> > Ubnt_users@wispa.org
> > http://lists.wispa.org/mailman/listinfo/ubnt_users
> 
>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
> 
>
>
>
> --
> -RickG
>
> --
> -- ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
>
> 
>  
>   Virus-free. www.avg.com
>  tm_campaign=sig-email_content=emailclient>
>
>
> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users

___
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Re: [Ubnt_users] Out of Office Autoreply

[Josh Luthman]

That support email address...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Nov 7, 2017 12:01 PM, "John C. Reid via Ubnt_users" 
wrote:

> I am out of the office from 11/3 through 11/8. Assistance is available via
> phone or E-mail 24 hours a day by contacting support. The support E-mail
> address is supp...@gmail.com. Thank you.
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
>
>
___
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[Ubnt_users] Out of Office Autoreply

[John C. Reid via Ubnt_users]

I am out of the office from 11/3 through 11/8. Assistance is available via 
phone or E-mail 24 hours a day by contacting support. The support E-mail 
address is supp...@gmail.com.  Thank you.
___
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Re: [Ubnt_users] Rocket M2 ethernet link problem.

[Jay Weekley]

If we could just change the orbit of the Earth ever so slightly.

Kees H. wrote:
> Didn’t we just switch to daylight wasting?  Blame congress..
> 
> *From:* RickG
> *Sent:* Tuesday, November 07, 2017 8:19 AM
> *To:* Ubiquiti Users Group
> *Subject:* Re: [Ubnt_users] Rocket M2 ethernet link problem.
> That's the story of my life - not enough daylight!
> On Tue, Nov 7, 2017 at 8:32 AM, Jay Weekley 
>  wrote:
>
> We would have but ran out of daylight.
>
> RickG wrote:
> > Jay, It sounds like you've done everything except test the cable end
> > to end with a good tester which is the first thing I'd do. After
> that,
> > I'd swap out the RM2.
> >
> > On Mon, Nov 6, 2017 at 8:36 PM, Jay Weekley
>  > > wrote:
> >
> > We lost a Ubiquiti Rocket M2 during a storm. We replaced it
> with a
> > "new"
> > out of box M2 but it won't link with the 10/100/1000 switch.
> When the
> > techs bypass the switch they get a 10 megabit link but not
> 100 megabit
> > and can access the radio on their laptop but moving the
> radio back to
> > the switch and nothing. For trouble shooting they tried the
> following
> > but nothing gave them a link to the switch:
> > - swapping the switch with another 10/100/1000 unit.
> > - swapping patch cords
> > - replacing the power supply.
> > - forcing the radio to 10 megabit full.
> > - resetting and reprogramming the radio.
> > - re-terminating the lower end of the cable run.
> > Is this a cable issue? It's a 2 month old Shireen Cat 6 run so I
> > hate to
> > think it's bad already. The weather isn't going to make
> another tower
> > climb likely for the next few days so we need to get it to link
> > with the
> > switch for a little while. Any suggestions on how to do
> that? Find an
> > old 10/100 switch?
> > ___
> > Ubnt_users mailing list
> > Ubnt_users@wispa.org 
> > http://lists.wispa.org/mailman/listinfo/ubnt_users
> 
> >  >
> >
> >
> >
> >
> > --
> > -RickG
> >
> >
> 
>  
> >
> >   Virus-free. www.avg.com 
> >
> 
>  
> >
> >
> >
> > <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
> >
> >
> > ___
> > Ubnt_users mailing list
> > Ubnt_users@wispa.org
> > http://lists.wispa.org/mailman/listinfo/ubnt_users
> 
>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
> 
>
>
>
> -- 
> -RickG
>
> 
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
>
> 
>  
>   Virus-free. www.avg.com 
> 
>  
>
>
> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users

___
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Re: [Ubnt_users] Rocket M2 ethernet link problem.

[RickG]

That's the story of my life - not enough daylight!

On Tue, Nov 7, 2017 at 8:32 AM, Jay Weekley 
wrote:

> We would have but ran out of daylight.
>
> RickG wrote:
> > Jay, It sounds like you've done everything except test the cable end
> > to end with a good tester which is the first thing I'd do. After that,
> > I'd swap out the RM2.
> >
> > On Mon, Nov 6, 2017 at 8:36 PM, Jay Weekley  > > wrote:
> >
> > We lost a Ubiquiti Rocket M2 during a storm. We replaced it with a
> > "new"
> > out of box M2 but it won't link with the 10/100/1000 switch. When the
> > techs bypass the switch they get a 10 megabit link but not 100
> megabit
> > and can access the radio on their laptop but moving the radio back to
> > the switch and nothing. For trouble shooting they tried the following
> > but nothing gave them a link to the switch:
> > - swapping the switch with another 10/100/1000 unit.
> > - swapping patch cords
> > - replacing the power supply.
> > - forcing the radio to 10 megabit full.
> > - resetting and reprogramming the radio.
> > - re-terminating the lower end of the cable run.
> > Is this a cable issue? It's a 2 month old Shireen Cat 6 run so I
> > hate to
> > think it's bad already. The weather isn't going to make another tower
> > climb likely for the next few days so we need to get it to link
> > with the
> > switch for a little while. Any suggestions on how to do that? Find an
> > old 10/100 switch?
> > ___
> > Ubnt_users mailing list
> > Ubnt_users@wispa.org 
> > http://lists.wispa.org/mailman/listinfo/ubnt_users
> > 
> >
> >
> >
> >
> > --
> > -RickG
> >
> >  utm_source=link_campaign=sig-email_content=emailclient>
> >   Virus-free. www.avg.com
> >  utm_source=link_campaign=sig-email_content=emailclient>
> >
> >
> > <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
> >
> >
> > ___
> > Ubnt_users mailing list
> > Ubnt_users@wispa.org
> > http://lists.wispa.org/mailman/listinfo/ubnt_users
>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
>



-- 
-RickG
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Re: [Ubnt_users] Rocket M2 ethernet link problem.

[Jay Weekley]

We would have but ran out of daylight.

RickG wrote:
> Jay, It sounds like you've done everything except test the cable end 
> to end with a good tester which is the first thing I'd do. After that, 
> I'd swap out the RM2.
>
> On Mon, Nov 6, 2017 at 8:36 PM, Jay Weekley  > wrote:
>
> We lost a Ubiquiti Rocket M2 during a storm. We replaced it with a
> "new"
> out of box M2 but it won't link with the 10/100/1000 switch. When the
> techs bypass the switch they get a 10 megabit link but not 100 megabit
> and can access the radio on their laptop but moving the radio back to
> the switch and nothing. For trouble shooting they tried the following
> but nothing gave them a link to the switch:
> - swapping the switch with another 10/100/1000 unit.
> - swapping patch cords
> - replacing the power supply.
> - forcing the radio to 10 megabit full.
> - resetting and reprogramming the radio.
> - re-terminating the lower end of the cable run.
> Is this a cable issue? It's a 2 month old Shireen Cat 6 run so I
> hate to
> think it's bad already. The weather isn't going to make another tower
> climb likely for the next few days so we need to get it to link
> with the
> switch for a little while. Any suggestions on how to do that? Find an
> old 10/100 switch?
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org 
> http://lists.wispa.org/mailman/listinfo/ubnt_users
> 
>
>
>
>
> -- 
> -RickG
>
> 
>  
>   Virus-free. www.avg.com 
> 
>  
>
>
> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users

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Re: [Ubnt_users] Rocket M2 ethernet link problem.

[Steve Barnes]

Was the new radio setup in the office or was it an on-site setup?  Could be bad 
radio. Water in the line, cable not plugged in well at top.  No matter what I 
would expect a climb.  Setup a new one in office and make sure it is good. 
Climb swap it first see what you get.  Re-terminate. And rerun if nothing else. 
 Any spare cables?

Steve Barnes
Wireless Ops Manager
NLBC.com

From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org] On 
Behalf Of RickG
Sent: Monday, November 6, 2017 11:59 PM
To: Ubiquiti Users Group 
Subject: Re: [Ubnt_users] Rocket M2 ethernet link problem.

Jay, It sounds like you've done everything except test the cable end to end 
with a good tester which is the first thing I'd do. After that, I'd swap out 
the RM2.

On Mon, Nov 6, 2017 at 8:36 PM, Jay Weekley 
> wrote:
We lost a Ubiquiti Rocket M2 during a storm. We replaced it with a "new"
out of box M2 but it won't link with the 10/100/1000 switch. When the
techs bypass the switch they get a 10 megabit link but not 100 megabit
and can access the radio on their laptop but moving the radio back to
the switch and nothing. For trouble shooting they tried the following
but nothing gave them a link to the switch:
- swapping the switch with another 10/100/1000 unit.
- swapping patch cords
- replacing the power supply.
- forcing the radio to 10 megabit full.
- resetting and reprogramming the radio.
- re-terminating the lower end of the cable run.
Is this a cable issue? It's a 2 month old Shireen Cat 6 run so I hate to
think it's bad already. The weather isn't going to make another tower
climb likely for the next few days so we need to get it to link with the
switch for a little while. Any suggestions on how to do that? Find an
old 10/100 switch?
___
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--
-RickG
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