[Bug 1910471] [NEW] [bcm2835_hdmi - bcm2835 HDMI 1, playback] No sound at all
Public bug reported: Running Ubuntu Mate 20.04 on Raspberry Pi 4 with Dual Monitor Set-up Description:Ubuntu 20.04.1 LTS Release:20.04 Packages involved: Unknown Issue: I can choose either 2 HDMI monitors or sound but not both Expected: Sound works with both monitors plugged in (1) No sound from headphone jack or HDMI in two monitor configuration (2) If I unplug 2nd monitor and reboot, sound works fine in HDMI or headphone jack (3) If I plug in second monitor while Pi is running, no picture in second monitor but sound still works (4) Sound works normally in Raspbian ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-1025.28-raspi 5.4.73 Uname: Linux 5.4.0-1025-raspi aarch64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: arm64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: loreleiandmike 1211 F pulseaudio /dev/snd/pcmC2D0p: loreleiandmike 1211 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Wed Jan 6 19:45:47 2021 ImageMediaBuild: 20200812 PackageArchitecture: all ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:b1 failed Symptom_Card: Built-in Audio - bcm2835 Headphones Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: loreleiandmike 1211 F pulseaudio Symptom_Type: No sound at all Title: [bcm2835_hdmi - bcm2835 HDMI 1, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug arm64 focal uec-images -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910471 Title: [bcm2835_hdmi - bcm2835 HDMI 1, playback] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1910471/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1782888] Re: trackpad not recognised by kernel
Thanks Joseph. I have tried to do as you suggest, but hit a problem installing 4.18.0-041800rc6. Two of the downloads install, but the third fails and my Linux skills are insufficient to work out what to do next. If you are able to make a suggestion I'm happy to have another go. If so, here is what I know: The first thing to check is that the packages I attempted to install were the correct ones: linux-headers-4.18.0-041800rc6_4.18.0-041800rc6.201807221830_all.deb linux-headers-4.18.0-041800rc6-generic_4.18.0-041800rc6.201807221830_amd64.deb linux-modules-4.18.0-041800rc6-generic_4.18.0-041800rc6.201807221830_amd64.deb One of the headers failed to install, with an error message implicating Nvidia, see make.log from /var/dkms/nvidia/390.48/build/ attached. A summary of the /boot folder is attached (grub18.txt) showing what has installed. You can also see that the kernels currently being provided by Linux Mint (LM) are a good deal earlier eg 4.15.0-29. Also of relevance might be two sections of the Mint 19 release notes, about trackpads and about freezes on booting due, in the case of this box, to the Nvidia graphics card: https://www.linuxmint.com/rel_tara_cinnamon.php Once the first LM installation is done, when LM release new kernels the Nvidia issue does not occur. This is a live system used eg to maintain my PERL server-side website applications, so I need to take some care. What should I try next? Mike On 24/07/18 19:17, Joseph Salisbury wrote: > Would it be possible for you to test the latest upstream kernel? Refer > to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest > v4.18 kernel[0]. > > If this bug is fixed in the mainline kernel, please add the following > tag 'kernel-fixed-upstream'. > > If the mainline kernel does not fix this bug, please add the tag: > 'kernel-bug-exists-upstream'. > > Once testing of the upstream kernel is complete, please mark this bug as > "Confirmed". > > > Thanks in advance. > > [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18-rc6 > > > > ** Changed in: linux (Ubuntu) > Importance: Undecided => Medium > > ** Changed in: linux (Ubuntu) > Status: Confirmed => Incomplete > ** Attachment added: "grub18.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5167528/+files/grub18.txt ** Attachment added: "make.log" https://bugs.launchpad.net/bugs/1782888/+attachment/5167529/+files/make.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] Re: trackpad not recognised by kernel
The supplier has informed me that the touchpad uses the Intel Serial IO driver -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] Re: trackpad not recognised by kernel
apport-collect 1782888 seems to have worked... changed status to confirmed ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166038/+files/RfKill.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166037/+files/PulseList.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166032/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166039/+files/UdevDb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166035/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166040/+files/WifiSyslog.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166036/+files/ProcModules.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166034/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166033/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166027/+files/CRDA.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166030/+files/Lspci.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] Re: trackpad not recognised by kernel
apport information ** Tags added: apport-collected tara ** Description changed: This is a new laptop with reference TongFang GI5CN5E The UK supplier is unable to give me any further details about the trackpad, but they agree that there is a problem with the Linux kernel. There is no response from the trackpad. An external mouse works fine. Further details: Linux Mint 19 (Ubuntu 18.04 - bionic) ubuntu-bug linux command did not work: *** Problem in linux-image-4.15.0-29-generic The problem cannot be reported: This is not an official Linux package. Please remove any third party package and try again. - I attempted to attach various diagnostic files as per the instructions - for reporting this bug but as this system is not confirming what has - been attached I also attached (I hope) a file with all 4 reports. Sorry - if this is noise... + I attempted to attach various diagnostic files as per the instructions for reporting this bug but as this system is not confirming what has been attached I also attached (I hope) a file with all 4 reports. Sorry if this is noise... + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: mike 2775 F pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 19 + HibernationDevice: RESUME=UUID=8d3430b5-51a5-4052-877b-d840f6ea53d7 + InstallationDate: Installed on 2018-07-01 (19 days ago) + InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180626 + MachineType: PC Specialist LTD Vyper + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-29-generic root=/dev/mapper/mint--vg-root ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-29-generic N/A + linux-backports-modules-4.15.0-29-generic N/A + linux-firmware 1.173.1 + Tags: tara + Uname: Linux 4.15.0-29-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/09/2018 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: N.1.01 + dmi.board.asset.tag: Standard + dmi.board.name: GI5CN5E + dmi.board.vendor: Tong Fang + dmi.board.version: Standard + dmi.chassis.asset.tag: Standard + dmi.chassis.type: 10 + dmi.chassis.vendor: Standard + dmi.chassis.version: Standard + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN.1.01:bd04/09/2018:svnPCSpecialistLTD:pnVyper:pvrStandard:rvnTongFang:rnGI5CN5E:rvrStandard:cvnStandard:ct10:cvrStandard: + dmi.product.family: CFL + dmi.product.name: Vyper + dmi.product.version: Standard + dmi.sys.vendor: PC Specialist LTD ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166026/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] Lsusb.txt
apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166031/+files/Lsusb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166028/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5166029/+files/IwConfig.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782888] [NEW] trackpad not recognised by kernel
Public bug reported: This is a new laptop with reference TongFang GI5CN5E The UK supplier is unable to give me any further details about the trackpad, but they agree that there is a problem with the Linux kernel. There is no response from the trackpad. An external mouse works fine. Further details: Linux Mint 19 (Ubuntu 18.04 - bionic) ubuntu-bug linux command did not work: *** Problem in linux-image-4.15.0-29-generic The problem cannot be reported: This is not an official Linux package. Please remove any third party package and try again. I attempted to attach various diagnostic files as per the instructions for reporting this bug but as this system is not confirming what has been attached I also attached (I hope) a file with all 4 reports. Sorry if this is noise... ** Affects: linux (Ubuntu) Importance: Undecided Status: Incomplete ** Attachment added: "allreports.txt" https://bugs.launchpad.net/bugs/1782888/+attachment/5165892/+files/allreports.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782888 Title: trackpad not recognised by kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1782888/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1243454] [NEW] reinstalling Ubuntu and it crashed
Public bug reported: was reinstalling ubuntu and it crashed ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: ubiquity 2.8.7 ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4 Uname: Linux 3.0.0-12-generic i686 ApportVersion: 1.23-0ubuntu3 Architecture: i386 CasperVersion: 1.287 Date: Tue Oct 22 19:01:23 2013 LiveMediaBuild: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) ProcEnviron: LANGUAGE= PATH=(custom, no user) LANG=en_US.UTF-8 SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: ubiquity (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 oneiric ubiquity-2.8.7 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243454 Title: reinstalling Ubuntu and it crashed To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1243454/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs