[Bug 1231630] Re: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
Sorry guys, was busy and forgot about that issue... I've moved to 13.10 since last report, the problem is still here. I have the OKI printer connected through a cheap USB hub and DYMO labelwriter directly to the PC. That's exactly the same configuration as I had before upgraded to 13.04, which introduced the problem and strange behavior with delays... The USB hub was replaced to a better one and the problem didn't dissapear. I've connected the OKI printer directly to the PC and couldn't reproduce the problem for now. Will stay with that configuration to see if it will come back. The delays between the prints are still here, but that's a minor issue. I start to suspect in USB subsystem since there is another non-printer related issue. The first scan after with barcode reader will always be incomplete after the PC was idle fro a while (probably the USB went to sleep since then, I can see it by dimmer led on the DYMO printer). The barcode scanner was always connected to the USB hub where OKI printer is connected... ** Changed in: cups (Ubuntu) Status: Expired = New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231630 Title: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1231630] Re: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
Hi, Following is the tail of the syslog with printouts from the prints session. It took a while to reproduce, the log includes 2 successful prints on the DYMO printer, the 3'rd was cut again and than restarted from the middle of the sticker. The OKI printer wasn't stuck this time... Oct 5 23:09:39 Server kernel: [646027.878594] usblp0: removed Oct 5 23:09:41 Server kernel: [646030.178913] usblp 5-1:1.0: usblp0: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:09:42 Server kernel: [646031.138867] usblp0: removed Oct 5 23:09:42 Server kernel: [646031.344314] usblp2: removed Oct 5 23:09:42 Server kernel: [646031.347240] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:09:42 Server kernel: [646031.348438] usblp4: removed Oct 5 23:09:52 Server kernel: [646041.092920] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:09:52 Server kernel: [646041.108186] usblp2: removed Oct 5 23:09:52 Server kernel: [646041.312697] usblp0: removed Oct 5 23:09:52 Server kernel: [646041.315381] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:10:02 Server kernel: [646051.256957] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:10:02 Server kernel: [646051.301611] usblp2: removed Oct 5 23:10:02 Server kernel: [646051.307907] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:10:02 Server kernel: [646051.512352] usblp0: removed Oct 5 23:10:02 Server kernel: [646051.514887] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:10:02 Server dbus[650]: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' (using servicehelper) Oct 5 23:10:02 Server dbus[650]: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism' Oct 5 23:10:30 Server kernel: [646079.102073] usblp2: removed Oct 5 23:10:30 Server kernel: [646079.108952] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:10:30 Server kernel: [646079.312343] usblp0: removed Oct 5 23:10:30 Server kernel: [646079.315165] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:10:30 Server kernel: [646079.409603] usblp2: removed Oct 5 23:10:40 Server kernel: [646089.219133] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:10:40 Server kernel: [646089.239781] usblp2: removed Oct 5 23:10:40 Server kernel: [646089.448806] usblp0: removed Oct 5 23:10:40 Server kernel: [646089.451552] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:10:50 Server kernel: [646099.357982] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:11:08 Server kernel: [646117.668692] usblp2: removed Oct 5 23:11:09 Server dbus[650]: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' (using servicehelper) Oct 5 23:11:09 Server dbus[650]: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism' Oct 5 23:11:10 Server kernel: [646118.894935] usb 5-1: usbfs: process 21990 (usb) did not claim interface 0 before use Oct 5 23:11:18 Server kernel: [646126.900987] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:11:18 Server kernel: [646126.916909] usblp2: removed Oct 5 23:11:18 Server kernel: [646127.124281] usblp0: removed Oct 5 23:11:18 Server kernel: [646127.126790] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:11:27 Server kernel: [646136.552999] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:11:28 Server kernel: [646136.909485] usblp2: removed Oct 5 23:11:28 Server kernel: [646136.915969] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:11:28 Server kernel: [646137.120410] usblp0: removed Oct 5 23:11:28 Server kernel: [646137.123182] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231630 Title: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1231630] Re: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
While typing here, there was another label printed by the DYMO printer, probably one that was stuck after the problem, here's the syslog again with all the information... Oct 5 23:09:39 Server kernel: [646027.878594] usblp0: removed Oct 5 23:09:41 Server kernel: [646030.178913] usblp 5-1:1.0: usblp0: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:09:42 Server kernel: [646031.138867] usblp0: removed Oct 5 23:09:42 Server kernel: [646031.344314] usblp2: removed Oct 5 23:09:42 Server kernel: [646031.347240] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:09:42 Server kernel: [646031.348438] usblp4: removed Oct 5 23:09:52 Server kernel: [646041.092920] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:09:52 Server kernel: [646041.108186] usblp2: removed Oct 5 23:09:52 Server kernel: [646041.312697] usblp0: removed Oct 5 23:09:52 Server kernel: [646041.315381] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:10:02 Server kernel: [646051.256957] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:10:02 Server kernel: [646051.301611] usblp2: removed Oct 5 23:10:02 Server kernel: [646051.307907] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:10:02 Server kernel: [646051.512352] usblp0: removed Oct 5 23:10:02 Server kernel: [646051.514887] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:10:02 Server dbus[650]: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' (using servicehelper) Oct 5 23:10:02 Server dbus[650]: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism' Oct 5 23:10:30 Server kernel: [646079.102073] usblp2: removed Oct 5 23:10:30 Server kernel: [646079.108952] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:10:30 Server kernel: [646079.312343] usblp0: removed Oct 5 23:10:30 Server kernel: [646079.315165] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:10:30 Server kernel: [646079.409603] usblp2: removed Oct 5 23:10:40 Server kernel: [646089.219133] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:10:40 Server kernel: [646089.239781] usblp2: removed Oct 5 23:10:40 Server kernel: [646089.448806] usblp0: removed Oct 5 23:10:40 Server kernel: [646089.451552] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:10:50 Server kernel: [646099.357982] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:11:08 Server kernel: [646117.668692] usblp2: removed Oct 5 23:11:09 Server dbus[650]: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' (using servicehelper) Oct 5 23:11:09 Server dbus[650]: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism' Oct 5 23:11:10 Server kernel: [646118.894935] usb 5-1: usbfs: process 21990 (usb) did not claim interface 0 before use Oct 5 23:11:18 Server kernel: [646126.900987] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:11:18 Server kernel: [646126.916909] usblp2: removed Oct 5 23:11:18 Server kernel: [646127.124281] usblp0: removed Oct 5 23:11:18 Server kernel: [646127.126790] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:11:27 Server kernel: [646136.552999] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:11:28 Server kernel: [646136.909485] usblp2: removed Oct 5 23:11:28 Server kernel: [646136.915969] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 Oct 5 23:11:28 Server kernel: [646137.120410] usblp0: removed Oct 5 23:11:28 Server kernel: [646137.123182] usblp 2-4.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x2027 Oct 5 23:16:29 Server kernel: [646437.898720] usblp2: removed Oct 5 23:16:39 Server kernel: [646447.964143] usblp 5-1:1.0: usblp2: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231630 Title: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com
[Bug 1231630] Re: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
And here's the information based on the https://wiki.ubuntu.com/DebuggingPrintingProblems: $ lsmod | grep usb usblp 18111 0 usbhid 47074 0 hid 101002 3 hid_cypress,hid_generic,usbhid Disconnected both OKI and DYMO printers, syslog shows: Oct 5 23:19:27 Server kernel: [646616.504047] hub 3-0:1.0: port 1 disabled by hub (EMI?), re-enabling... Oct 5 23:19:27 Server kernel: [646616.504058] usb 3-1: USB disconnect, device number 11 Oct 5 23:19:27 Server kernel: [646616.504062] usb 3-1.1: USB disconnect, device number 15 Oct 5 23:19:27 Server kernel: [646616.504305] usb 3-1.2: USB disconnect, device number 13 Oct 5 23:19:27 Server udev-configure-printer: remove /devices/pci:00/:00:1a.0/usb3/3-1/3-1.1 Oct 5 23:19:27 Server kernel: [646616.528115] usb 3-1.4: USB disconnect, device number 14 Oct 5 23:19:28 Server kernel: [646616.784019] usb 3-1: new full-speed USB device number 16 using uhci_hcd Oct 5 23:19:28 Server kernel: [646616.923720] usb 3-1: not running at top speed; connect to a high speed hub Oct 5 23:19:28 Server kernel: [646616.941722] usb 3-1: New USB device found, idVendor=1a40, idProduct=0101 Oct 5 23:19:28 Server kernel: [646616.941727] usb 3-1: New USB device strings: Mfr=0, Product=1, SerialNumber=0 Oct 5 23:19:28 Server kernel: [646616.941730] usb 3-1: Product: USB 2.0 Hub Oct 5 23:19:28 Server kernel: [646616.944768] hub 3-1:1.0: USB hub found Oct 5 23:19:28 Server kernel: [646616.946723] hub 3-1:1.0: 4 ports detected Oct 5 23:19:28 Server kernel: [646617.229746] usb 3-1.2: new low-speed USB device number 17 using uhci_hcd Oct 5 23:19:28 Server kernel: [646617.371724] usb 3-1.2: New USB device found, idVendor=046d, idProduct=c30f Oct 5 23:19:28 Server kernel: [646617.371729] usb 3-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Oct 5 23:19:28 Server kernel: [646617.371733] usb 3-1.2: Product: Logitech USB Keyboard Oct 5 23:19:28 Server kernel: [646617.371737] usb 3-1.2: Manufacturer: Logitech Oct 5 23:19:28 Server kernel: [646617.389126] input: Logitech Logitech USB Keyboard as /devices/pci:00/:00:1a.0/usb3/3-1/3-1.2/3-1.2:1.0/input/input19 Oct 5 23:19:28 Server kernel: [646617.389257] hid-generic 0003:046D:C30F.0016: input,hidraw0: USB HID v1.10 Keyboard [Logitech Logitech USB Keyboard] on usb-:00:1a.0-1.2/input0 Oct 5 23:19:28 Server kernel: [646617.423800] input: Logitech Logitech USB Keyboard as /devices/pci:00/:00:1a.0/usb3/3-1/3-1.2/3-1.2:1.1/input/input20 Oct 5 23:19:28 Server kernel: [646617.423935] hid-generic 0003:046D:C30F.0017: input,hidraw3: USB HID v1.10 Device [Logitech Logitech USB Keyboard] on usb-:00:1a.0-1.2/input1 Oct 5 23:19:28 Server kernel: [646617.497727] usb 3-1.4: new low-speed USB device number 18 using uhci_hcd Oct 5 23:19:28 Server kernel: [646617.633722] usb 3-1.4: New USB device found, idVendor=04b4, idProduct=bca1 Oct 5 23:19:28 Server kernel: [646617.633727] usb 3-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Oct 5 23:19:28 Server kernel: [646617.633731] usb 3-1.4: Product: Barcode Reader Oct 5 23:19:28 Server kernel: [646617.633734] usb 3-1.4: Manufacturer: Guest Oct 5 23:19:28 Server kernel: [646617.664117] input: Guest Barcode Reader as /devices/pci:00/:00:1a.0/usb3/3-1/3-1.4/3-1.4:1.0/input/input21 Oct 5 23:19:28 Server kernel: [646617.664234] cypress 0003:04B4:BCA1.0018: input,hidraw4: USB HID v1.00 Keyboard [Guest Barcode Reader] on usb-:00:1a.0-1.4/input0 Oct 5 23:19:28 Server mtp-probe: checking bus 3, device 17: /sys/devices/pci:00/:00:1a.0/usb3/3-1/3-1.2 Oct 5 23:19:28 Server mtp-probe: checking bus 3, device 18: /sys/devices/pci:00/:00:1a.0/usb3/3-1/3-1.4 Oct 5 23:19:28 Server mtp-probe: bus: 3, device: 18 was not an MTP device Oct 5 23:19:28 Server mtp-probe: bus: 3, device: 17 was not an MTP device Oct 5 23:19:39 Server kernel: [646628.408051] usb 5-1: USB disconnect, device number 2 Oct 5 23:19:39 Server kernel: [646628.408210] usblp2: removed Oct 5 23:19:39 Server udev-configure-printer: remove /devices/pci:00/:00:1d.0/usb5/5-1 Reconnected both printers, syslog was updated with the following: Oct 5 23:21:17 Server kernel: [646726.616042] hub 3-0:1.0: port 1 disabled by hub (EMI?), re-enabling... Oct 5 23:21:17 Server kernel: [646726.616052] usb 3-1: USB disconnect, device number 16 Oct 5 23:21:17 Server kernel: [646726.616056] usb 3-1.2: USB disconnect, device number 17 Oct 5 23:21:17 Server kernel: [646726.648083] usb 3-1.4: USB disconnect, device number 18 Oct 5 23:21:18 Server kernel: [646726.916020] usb 3-1: new full-speed USB device number 19 using uhci_hcd Oct 5 23:21:18 Server kernel: [646727.055776] usb 3-1: not running at top speed; connect to a high speed hub Oct 5 23:21:18 Server kernel: [646727.073775] usb 3-1: New USB device found, idVendor=1a40, idProduct=0101 Oct 5 23:21:18 Server kernel:
[Bug 1231630] Re: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
Thanks for the attention to that issue Quinn. Solution will allow me to go back to my usual working routine. Let me know if I can help somehow. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231630 Title: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1231630] Re: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
Tried to print a JPG image to both of the printers several times at about the same time. The DYMO printer spitted the labels pretty fast without a problem, while the OKI still showing processing for more than 15 minutes... The OKI's job become more than 13MBytes of data (don't know if it's small or big, the PDF file job was about 1M). The log constantly shows 6 pairs of the following printouts per second: Read 8192 bytes of print data... Wrote 8192 bytes of print data... Will try to upload the log later in case there will be some progress. The OKI printer was in not connected state when I first printed, so I did the disable/enable sequence again and since then it's in processing state... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231630 Title: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1231630] Re: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
Oh, and something I didn't mention, the PDF files are printed from the command line using the following commands: lpr -U alex -P OKI-DATA-CORP-B410 pfd_file_name lpr -U alex -P DYMO-LabelWriter-450 -o PageSize=w167h288 -o PageRegion=w167h288 -o page-left=0 -o page-right=0 -o page-top=0 -o page-bottom=0 -o Resolution=300dpi -o cupsDarkness=Normal pdf_file_name The JPEGs were sent to OKI from FireFox and to DYMO from image viewer. 30 minutes passed... The printer queue still shows processing and sending data to printer in the web interface. Canceling the job... Next job with the same image changed from pending to processing. After another 10 minutes when nothing is printed canceling the rest of the OKI jobs. Printing on OKI from the image viewer created a 3-4MByte job which was printed successfully in seconds... So probably there is another problem with printing from FireFox or with very large jobs. Attaching the error log I have so far with current prints. ** Attachment added: error_log https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+attachment/3846781/+files/error_log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231630 Title: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1231630] Re: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
Now that I know that image viewer prints ok on both of the printers I've tried to print JPG image on both of them from that application. Same problem, the DYMO spit about 1/4 of the sticker and the job was placed on hold, while the web interface shows Unable to send data to printer. The OKI printer is shown with i circle, the job status became Processing - not connected? (with the ? at the end), while on the web interface it just shows processing since date_time After a while the jobs were released automatically (I did nothing except refreshing the web interface jobs page) and similar print results are seen: DYMO restarted the print from the beginning on the same label, OKI printed normally. Attaching the log again with that scenario. Bottom line, the problem exist not only for the PDF files... ** Attachment added: error_log https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+attachment/3846793/+files/error_log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231630 Title: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1231624] [NEW] Long delay between prints to DYMO LabelWriter 450
Public bug reported: After moving my business environment to 13.04 I suffer from long delays between prints to DYMO LabelWriter 450 labels printer. The delay is about 7 seconds, which is pretty annoying when many labels have to be printed. I see similar delays when printing to OKI B410d printer, but since the buffering to that printer is much bigger, it's hard to measure the delay. On 11.10 there was about 1 second delay (or less) when printing to DYMO printer and no delay at all when printing to OKI, the pages from sequential jobs were just spitted one after another. ** Affects: cups (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231624 Title: Long delay between prints to DYMO LabelWriter 450 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231624/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1231630] [NEW] Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
Public bug reported: I have 2 printers attached to my work station: DYMO LabelWriter 450 for printing labels and OKI B410d for printing invoices. My business environment sends 2 jobs at about the same time, one to print a label and one to print the invoice. After moving to 13.04 sometimes I see that labels printing is stopped in the middle (only half of the label gets out of the printer), the DYMO's print queue shows that the job is Held for some reason. When I manually resume the held job the label is printed again on the second half of the label and first half of the next label, thus wasting 2 label pages in that case. It's hard to reproduce, but it happens pretty frequently when printing to both of the printers. There is another symptom that I think is related to the same issue: Rarely the prints are not coming out at all and than I can see in print queues that jobs sizes are with smaller sizes than I can generally see there. That happens for both of the printers from time to time, probably current printing job is cut by the new one. Couldn't reproduce the problem when printing only to 1 printer at a time and waiting for all the jobs to come out before printing to the other. There was no problem on 11.10 to print to both of the printers at the same time. ** Affects: cups (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231630 Title: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1231624] Re: Long delay between prints to DYMO LabelWriter 450
*** This bug is a duplicate of bug 1231630 *** https://bugs.launchpad.net/bugs/1231630 I'm not sure those are duplicate since the symptoms are different, but it could be that both of the problems are created when trying to solve a garbage printing that was discussed in bug #872483. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231624 Title: Long delay between prints to DYMO LabelWriter 450 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231624/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1231630] Re: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
Quinn asked to mention the other problem I've reported #1231624 with 7 seconds delay between sequential prints. I'm not sure those are duplicate since the symptoms are different, but it could be that both of the problems are created when trying to solve a garbage printing that was discussed in bug #872483. Forgot about the logs, will try to capture on my next print. All printed files are PDFs (all of them are postscripts?). One page for OKI is about 1MByte and every job for DYMO is about 350KByte. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231630 Title: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1231630] Re: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
Another symptom, probably the same problem: The OKI printer's jobs are not coming out. In printer's queue the job is shown as Processing - Not connected?, while the printer is online. Attached log with save debug information for troubleshooting is enabled and CUPS restarted after that. The log should show 1 job to DYMO printer and 1 job to OKI printer. DYMO label looks ok, while OKI's page didn't come out. Enabling/disabling the printer in the settings will detect the printer again and print the job. ** Attachment added: error_log https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+attachment/3843756/+files/error_log ** Changed in: cups (Ubuntu) Status: Incomplete = New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231630 Title: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1231630] Re: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer
Not my lucky day... Printing next jobs sequence printed 1/4 of the label on DYMO and placed the print job on hold. The OKI printer's job went to processing - not connected? again. In the web interface I can see Unable to send data to printer. for the DYMO printer job and Processing for the OKI's printer. The attached log includes enable/disable of the OKI printer to get the page out and pressing the play button (release job) for the DYMO held job which printed the label from the beginning on second half of the stuck label and first half of the next. ** Attachment added: error_log https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+attachment/3843767/+files/error_log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1231630 Title: Prints to DYMO LabelWriter 450 are cut by prints to OKI printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1231630/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
Thanks everybody, working great. That's what I love in Linux / Open source world - the collaboration :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 855412] Re: My laser printer prints sheets of random chars
Hi guys, I want to report that I have VERY similar problem with my OKI B410D printer after upgrade to 11.10 from 11.04. On 11.01 everything worked fine. I've tried already different drivers, the recommended one, the one that is provided by OKI and the proposed here hpijs/pcl5e driver. All have the same behavior: - First job is printing fine - Second job spits many pages were the first line have random characters I'll try to collect some logs and attach here. Please advise. Thanks, Alex -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/855412 Title: My laser printer prints sheets of random chars To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/foomatic-db/+bug/855412/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 855412] Re: My laser printer prints sheets of random chars
Thanks Guido, I've posted my logs in your submitted bug #872483. Till, I don't think this bug is fixed as you changed the status here. Is there a way to reset the USB connection manually (instead of turning the printer off-on) so next job will be printed ok? Thanks -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/855412 Title: My laser printer prints sheets of random chars To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/foomatic-db/+bug/855412/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
** Attachment added: syslog_on_connect.txt https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+attachment/2559606/+files/syslog_on_connect.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
** Attachment added: lsusb.txt https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+attachment/2559605/+files/lsusb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
** Attachment added: error_log https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+attachment/2559601/+files/error_log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
Following Guido Do from bug #855412 Have exactly the same problem with my OKI B410d. Tried different drivers, no luck on 11.10, everything worked fine on 11.04. Attaching some logs. errors_log contain the following: - restart of cups - printing test page from printer settings page - printed ok - waiting a bit - printing test page again - pages start spitting out - turned off the printer - turned on the printer - jammed page came out and after a second the print page was actually printed as well (that's something new, didn't happen before) In the logs you can see that I have DYMO label writer 450 printer as well, it wasn't affected by upgrade to 11.10 and behaves normally. Please propose a workaround or something, that's a total no-go for me. Thanks, Alex -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
** Attachment added: lsmod_usb.txt https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+attachment/2559604/+files/lsmod_usb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
** Attachment added: ls_dev_usb.txt https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+attachment/2559603/+files/ls_dev_usb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
** Attachment added: lpinfo.txt https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+attachment/2559602/+files/lpinfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
Is there a way to reset the USB connection from command line or something like that to allow next printed document be printed ok? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
I'll be happy to try the patches, but my kernel is 3.0.0-12, while the patches are for 3.0.0-13. Just updated with apt, there was no kernel updates there. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
The patch doesn't help in my case. My printers are properly recognized, so that's probably a different issue. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
Anybody knows if it's possible to reset USB connection from command line? Turning the printer off and on after every print job is a very bad solution for me since I have to print many documents. Looks like disconnecting USB cable and reconnecting again have the same effect as off/on, so I wonder if there is a way to reset the connection by software and not by hardware until a solution will be found. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
I've tried, see post #18 Didn't help -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
Ok, found how to reset the USB port: http://marc.info/?l=linux-usb-usersm=116827193506484w=2 It helps as a workaround until a fix will be found. Now I just need to find how to run it automatically after every print job. Any ideas? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 872483] Re: laser printer only prints first job correct
Not sure that's the best solution for everybody, especially those who are not affected by the problem we've reported. I can't measure it, but I think the reset cause a delay before the job is actually printed out. I mean by printing doc1, reset, printing doc2 creates few seconds delay between the doc1 and doc2, while with 11.04 the pagaes came out one after another. Not sure about it yet since I have to run the reset manually, maybe I wasn't too fast with that. In any case, I think it's makes a sense to have a configuration flag around the reset before or after every job, so for those who are not affected this will not bring another problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/872483 Title: laser printer only prints first job correct To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/872483/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
