[Bug 1904744] Re: cups-browsed crashes when printing test page to remote printer

2020-11-18 Thread Allan Dyer
** Attachment added: "core dump"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1904744/+attachment/5435681/+files/coredump-cups-browsed_20201118

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Title:
  cups-browsed crashes when printing test page to remote printer

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[Bug 1904744] Re: cups-browsed crashes when printing test page to remote printer

2020-11-18 Thread Allan Dyer
** Attachment added: "troubleshoot.txt"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1904744/+attachment/5435680/+files/troubleshoot.txt

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  cups-browsed crashes when printing test page to remote printer

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[Bug 1904744] Re: cups-browsed crashes when printing test page to remote printer

2020-11-18 Thread Allan Dyer
** Attachment added: "CUPS error_log"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1904744/+attachment/5435679/+files/error_log_20201118_2131

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  cups-browsed crashes when printing test page to remote printer

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[Bug 1904744] [NEW] cups-browsed crashes when printing test page to remote printer

2020-11-18 Thread Allan Dyer
Public bug reported:

1)
lsb_release -rd
Description:Ubuntu 20.04.1 LTS
Release:20.04
2)
apt-cache policy cups-filters
cups-filters:
  Installed: 1.27.4-1
  Candidate: 1.27.4-1
  Version table:
 *** 1.27.4-1 500
500 http://hk.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
3)
I have several Ubuntu 20.04 LTS desktops configured to print to a CUPS print 
server with 4 printers. 3 of the printers work OK, the other one I can print a 
test page locally,
I would expect sending a test page from one of the desktops would result in the 
test page printing.

4) but sending a test page from one of the desktops results in the client CUPS 
showing:
Paused - "No destination host name supplied by cups-browsed for printer 
"Grassjewel", is cups-browsed running?"
When I check on the desktop system:
systemctl status cups-browsed
 cups-browsed.service - Make remote CUPS printers available locally
 Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor 
preset: enabled)
 Active: failed (Result: core-dump) since Wed 2020-11-18 21:31:48 HKT; 
23min ago
Process: 22293 ExecStart=/usr/sbin/cups-browsed (code=dumped, signal=SEGV)
   Main PID: 22293 (code=dumped, signal=SEGV)

Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Main process exited, 
code=dumped, status=11/SEGV
Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Failed with result 
'core-dump'.

Additional information: The 3 working printers are different manufacturer laser 
printers, on the network. The problem printer is an Epson dot-matrix printer 
connected to the CUPS server via a USB/Parallel converter.
Log files and core dump attached.

** Affects: cups-filters (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "cups-browsed log file"
   
https://bugs.launchpad.net/bugs/1904744/+attachment/5435678/+files/cups-browsed_log_20201118_2131

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[Bug 1901828] [NEW] upgrade modifies /etc/default/grub inappropriately

2020-10-28 Thread Allan Dyer
Public bug reported:

If I have:
GRUB_CMDLINE_LINUX="nomodeset"
in /etc/default/grub, boot hangs with "Failed to start Light Display Manager". 
No problem, I delete the line and run update-grub.

However, running
apt upgrade
sometimes appends the line
GRUB_CMDLINE_LINUX="nomodeset"
to /etc/default/grub, resulting in a failed boot after upgrade. I am sure it is 
appending the line to the file because the rest of the file is unchanged.
This has been happening occasionally for a long time. Most recently, it 
happened when I used
do-release-upgrade
to go from 18.04 to 20.04
I guess some package thinks it is a good idea to add this option, but I don't 
know which one, or how to stop it.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: apt 2.0.2ubuntu0.1
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice 
talpa_vcdevice talpa_core talpa_linux talpa_syscallhook
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 28 16:51:45 2020
InstallationDate: Installed on 2017-06-29 (1217 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
SourcePackage: apt
UpgradeStatus: Upgraded to focal on 2020-10-24 (4 days ago)

** Affects: apt (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal wayland-session

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  upgrade modifies /etc/default/grub inappropriately

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[Bug 1832222] Re: using aakar font reboots printer

2020-04-16 Thread Allan Dyer
I re-tested in preparation for submitting the bug to Debian, and the problem 
has disappeared.
Something has changed in the 10 months since my report, the package is still 
Version: 1.0-6ubuntu0.1, but plenty of other packages on the system have been 
updated.
As there is no way of reproducing and investigating the root cause, I'm marking 
it as Invalid.

** Changed in: fonts-gujr-extra (Ubuntu)
   Status: New => Invalid

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Title:
  using aakar font reboots printer

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[Bug 1832222] Re: using aakar font reboots printer

2020-04-15 Thread Allan Dyer
Because the Aakar font is part of the fonts-gujr-extra package.
To re-phrase the problem: On certain text input, the Aakar font emits a reset 
command to the printer.
In contrast, other non-Latin fonts (e.g. STZhongsong) when presented with Latin 
characters gracefully degrade to a default Latin font. Alternatively, it could 
be replaced in the output by a "unknown character" symbol, there is even a 
Unicode code point for that: U+FFFD � REPLACEMENT CHARACTER used to replace an 
unknown, unrecognized or unrepresentable character. That would give a visible 
clue to the location of the user's mistake.

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Title:
  using aakar font reboots printer

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[Bug 1832222] [NEW] using aakar font reboots printer

2019-06-10 Thread Allan Dyer
Public bug reported:

A user accidentally selected the aakar font for one cell of a spreadsheet 
containing English text. Printing the spreadsheet resulted in the printer 
displaying:
Rebooting...
followed by
Initializing
The result was the same for both printers tried: Samsung SL-M3820ND and HP 
Colour LaserJet CM1017
The spreadsheet was exported to a PDF, printing the PDF caused the same printer 
reboot. Opening the PDF in Libre Office Draw and printing caused the same 
printer reboot.
If the font was changed to Liberation Sans, the file could be printed.
A minimal Libre Office spreadsheet with the problem is attached.

** Affects: fonts-gujr-extra (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "spreadsheet with font problem"
   
https://bugs.launchpad.net/bugs/183/+attachment/5269913/+files/aakar_problem.ods

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[Bug 1832222] Re: using aakar font reboots printer

2019-06-10 Thread Allan Dyer
** Attachment added: "ubuntu-bug report"
   
https://bugs.launchpad.net/ubuntu/+source/fonts-gujr-extra/+bug/183/+attachment/5269914/+files/apport.fonts-gujr-extra.mvqi0s_p.apport

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  using aakar font reboots printer

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[Bug 1610339] [NEW] package bsdutils 1:2.20.1-5.1ubuntu20.7 failed to install/upgrade: package bsdutils is already installed and configured

2016-08-05 Thread Allan Dyer
Public bug reported:

Attempting to upgrade to 16.04.01 LTS

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: bsdutils 1:2.27.1-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.2.0-41.48~14.04.1-generic 4.2.8-ckt11
Uname: Linux 4.2.0-41-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
Architecture: amd64
Date: Sat Aug  6 00:24:35 2016
ErrorMessage: package bsdutils is already installed and configured
InstallationDate: Installed on 2016-03-20 (138 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt  1.2.12~ubuntu16.04.1
SourcePackage: util-linux
Title: package bsdutils 1:2.20.1-5.1ubuntu20.7 failed to install/upgrade: 
package bsdutils is already installed and configured
UpgradeStatus: Upgraded to xenial on 2016-08-05 (0 days ago)

** Affects: util-linux (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: already-installed amd64 apport-package xenial

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Title:
  package bsdutils 1:2.20.1-5.1ubuntu20.7 failed to install/upgrade:
  package bsdutils is already installed and configured

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[Bug 1610337] [NEW] package perl-modules-5.22 5.22.1-9 failed to install/upgrade: unable to create new file '/var/lib/dpkg/info/perl-modules-5.22.list-new': Operation not permitted

2016-08-05 Thread Allan Dyer
Public bug reported:

Attempting to upgrade to 16.04.01 LTS

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: perl-modules-5.22 5.22.1-9
ProcVersionSignature: Ubuntu 4.2.0-41.48~14.04.1-generic 4.2.8-ckt11
Uname: Linux 4.2.0-41-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
Date: Sat Aug  6 00:19:42 2016
DuplicateSignature:
 package:perl-modules-5.22:5.22.1-9
 Unpacking perl-modules-5.22 (5.22.1-9) ...
 dpkg: error processing archive 
/var/cache/apt/archives/perl-modules-5.22_5.22.1-9_all.deb (--unpack):
  unable to create new file '/var/lib/dpkg/info/perl-modules-5.22.list-new': 
Operation not permitted
ErrorMessage: unable to create new file 
'/var/lib/dpkg/info/perl-modules-5.22.list-new': Operation not permitted
InstallationDate: Installed on 2016-03-20 (138 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt  1.2.12~ubuntu16.04.1
SourcePackage: perl
Title: package perl-modules-5.22 5.22.1-9 failed to install/upgrade: unable to 
create new file '/var/lib/dpkg/info/perl-modules-5.22.list-new': Operation not 
permitted
UpgradeStatus: Upgraded to xenial on 2016-08-05 (0 days ago)

** Affects: perl (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-package xenial

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Title:
  package perl-modules-5.22 5.22.1-9 failed to install/upgrade: unable
  to create new file '/var/lib/dpkg/info/perl-modules-5.22.list-new':
  Operation not permitted

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[Bug 1610336] [NEW] package bsdutils 1:2.20.1-5.1ubuntu20.7 failed to install/upgrade: package bsdutils is already installed and configured

2016-08-05 Thread Allan Dyer
Public bug reported:

Attempting to upgrade to 16.04.01 LTS

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: bsdutils 1:2.20.1-5.1ubuntu20.7
ProcVersionSignature: Ubuntu 4.2.0-41.48~14.04.1-generic 4.2.8-ckt11
Uname: Linux 4.2.0-41-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
Architecture: amd64
Date: Sat Aug  6 00:24:35 2016
ErrorMessage: package bsdutils is already installed and configured
InstallationDate: Installed on 2016-03-20 (138 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt  1.2.12~ubuntu16.04.1
SourcePackage: dpkg
Title: package bsdutils 1:2.20.1-5.1ubuntu20.7 failed to install/upgrade: 
package bsdutils is already installed and configured
UpgradeStatus: Upgraded to xenial on 2016-08-05 (0 days ago)

** Affects: dpkg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: already-installed amd64 apport-package xenial

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  package bsdutils 1:2.20.1-5.1ubuntu20.7 failed to install/upgrade:
  package bsdutils is already installed and configured

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[Bug 1610338] [NEW] package libpython3.5-stdlib 3.5.2-2~16.01 failed to install/upgrade: unable to create new file '/var/lib/dpkg/info/libpython3.5-stdlib:amd64.list-new': Operation not permitted

2016-08-05 Thread Allan Dyer
Public bug reported:

Attempting upgrade to 16.04.01 LTS

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: libpython3.5-stdlib 3.5.2-2~16.01
ProcVersionSignature: Ubuntu 4.2.0-41.48~14.04.1-generic 4.2.8-ckt11
Uname: Linux 4.2.0-41-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
Date: Sat Aug  6 00:19:47 2016
DuplicateSignature:
 package:libpython3.5-stdlib:3.5.2-2~16.01
 Unpacking libpython3.5-stdlib:amd64 (3.5.2-2~16.01) ...
 dpkg: error processing archive 
/var/cache/apt/archives/libpython3.5-stdlib_3.5.2-2~16.01_amd64.deb (--unpack):
  unable to create new file 
'/var/lib/dpkg/info/libpython3.5-stdlib:amd64.list-new': Operation not permitted
ErrorMessage: unable to create new file 
'/var/lib/dpkg/info/libpython3.5-stdlib:amd64.list-new': Operation not permitted
InstallationDate: Installed on 2016-03-20 (138 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt  1.2.12~ubuntu16.04.1
SourcePackage: python3.5
Title: package libpython3.5-stdlib 3.5.2-2~16.01 failed to install/upgrade: 
unable to create new file 
'/var/lib/dpkg/info/libpython3.5-stdlib:amd64.list-new': Operation not permitted
UpgradeStatus: Upgraded to xenial on 2016-08-05 (0 days ago)

** Affects: python3.5 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-package xenial

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Title:
  package libpython3.5-stdlib 3.5.2-2~16.01 failed to install/upgrade:
  unable to create new file
  '/var/lib/dpkg/info/libpython3.5-stdlib:amd64.list-new': Operation not
  permitted

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[Bug 1610333] [NEW] package libpython3.5-stdlib 3.5.2-2~16.01 failed to install/upgrade: unable to create new file '/var/lib/dpkg/info/libpython3.5-stdlib:amd64.list-new': Operation not permitted

2016-08-05 Thread Allan Dyer
Public bug reported:

Attempting upgrade to 16.04.01 LTS

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: libpython3.5-stdlib 3.5.2-2~16.01
ProcVersionSignature: Ubuntu 4.2.0-41.48~14.04.1-generic 4.2.8-ckt11
Uname: Linux 4.2.0-41-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
Date: Sat Aug  6 00:19:47 2016
DuplicateSignature:
 package:libpython3.5-stdlib:3.5.2-2~16.01
 Unpacking libpython3.5-stdlib:amd64 (3.5.2-2~16.01) ...
 dpkg: error processing archive 
/var/cache/apt/archives/libpython3.5-stdlib_3.5.2-2~16.01_amd64.deb (--unpack):
  unable to create new file 
'/var/lib/dpkg/info/libpython3.5-stdlib:amd64.list-new': Operation not permitted
ErrorMessage: unable to create new file 
'/var/lib/dpkg/info/libpython3.5-stdlib:amd64.list-new': Operation not permitted
InstallationDate: Installed on 2016-03-20 (138 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt  1.2.12~ubuntu16.04.1
SourcePackage: python3.5
Title: package libpython3.5-stdlib 3.5.2-2~16.01 failed to install/upgrade: 
unable to create new file 
'/var/lib/dpkg/info/libpython3.5-stdlib:amd64.list-new': Operation not permitted
UpgradeStatus: Upgraded to xenial on 2016-08-05 (0 days ago)

** Affects: python3.5 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-package need-duplicate-check xenial

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Title:
  package libpython3.5-stdlib 3.5.2-2~16.01 failed to install/upgrade:
  unable to create new file
  '/var/lib/dpkg/info/libpython3.5-stdlib:amd64.list-new': Operation not
  permitted

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[Bug 1596123] [NEW] package linux-image-extra-4.2.0-38-generic 4.2.0-38.45~14.04.1 failed to install/upgrade: unable to create new file '/var/lib/dpkg/info/linux-image-extra-4.2.0-38-generic.list-new'

2016-06-24 Thread Allan Dyer
Public bug reported:

Message appeared on login.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-extra-4.2.0-38-generic 4.2.0-38.45~14.04.1
ProcVersionSignature: Ubuntu 4.2.0-38.45~14.04.1-generic 4.2.8-ckt10
Uname: Linux 4.2.0-38-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
Date: Thu Jun 23 13:05:21 2016
DuplicateSignature: 
package:linux-image-extra-4.2.0-38-generic:4.2.0-38.45~14.04.1:unable to create 
new file '/var/lib/dpkg/info/linux-image-extra-4.2.0-38-generic.list-new': 
Operation not permitted
ErrorMessage: unable to create new file 
'/var/lib/dpkg/info/linux-image-extra-4.2.0-38-generic.list-new': Operation not 
permitted
InstallationDate: Installed on 2016-03-20 (96 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
RelatedPackageVersions:
 dpkg 1.17.5ubuntu5.6
 apt  1.0.1ubuntu2.14
SourcePackage: linux-lts-wily
Title: package linux-image-extra-4.2.0-38-generic 4.2.0-38.45~14.04.1 failed to 
install/upgrade: unable to create new file 
'/var/lib/dpkg/info/linux-image-extra-4.2.0-38-generic.list-new': Operation not 
permitted
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-lts-wily (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-package need-duplicate-check trusty

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Title:
  package linux-image-extra-4.2.0-38-generic 4.2.0-38.45~14.04.1 failed
  to install/upgrade: unable to create new file '/var/lib/dpkg/info
  /linux-image-extra-4.2.0-38-generic.list-new': Operation not permitted

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[Bug 1454668] Re: Failed to upgrade/reinstall libreoffice-common

2016-06-09 Thread Allan Dyer
Workaround:
I've found it is not necessary to uninstall Sophos Anti-virus, just disabling 
the on-access scanning is enough:

/opt/sophos-av/bin/savdctl disable
apt-get upgrade
/opt/sophos-av/bin/savdctl enable

and re-enable it afterwards, so you still have the AV protection the rest of 
the time.
Thanks to John Correa - his post reminded me I should add this note.

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Title:
  Failed to upgrade/reinstall libreoffice-common

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[Bug 1454668] Re: Failed to upgrade/reinstall libreoffice-common

2016-06-06 Thread Allan Dyer
Workaround:
I've found it is not necessary to uninstall Sophos Anti-virus, just disabling 
the on-access scanning is enough:

/opt/sophos-av/bin/savdctl disable
apt-get upgrade
/opt/sophos-av/bin/savdctl enable

and re-enable it afterwards, so you still have the AV protection the rest of 
the time.
Thanks to John Correa - his post reminded me I should add this note.

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Title:
  Failed to upgrade/reinstall libreoffice-common

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[Bug 1454668] Re: Failed to upgrade/reinstall libreoffice-common

2015-05-22 Thread Allan Dyer
Bug appears to be related to Sophos Anti-Virus (SAV). I removed SAV, and 
apt-get -f install completed OK. Terminal output below.
SAV was using fanotify for on-access detection.

Caveats:
1. I have two machines affected by this, I've only tried this on one so far.
2. This is not a simple causal relationship: I have other machines with SAV 
installed using fanotify that did not show this problem.

I will report this to Sophos.

Terminal output:

root@finwhale:~# apt-get -f install
Reading package lists... Done
Building dependency tree   
Reading state information... Done
Correcting dependencies... Done
The following extra packages will be installed:
  libreoffice-common
Suggested packages:
  libreoffice-style-crystal libreoffice-style-hicontrast
  libreoffice-style-oxygen libreoffice-style-sifr libreoffice-style-tango
The following NEW packages will be installed:
  libreoffice-common
0 upgraded, 1 newly installed, 0 to remove and 21 not upgraded.
24 not fully installed or removed.
Need to get 0 B/19.9 MB of archives.
After this operation, 76.1 MB of additional disk space will be used.
Do you want to continue? [Y/n] 
(Reading database ... 201455 files and directories currently installed.)
Preparing to unpack .../libreoffice-common_1%3a4.2.8-0ubuntu2_all.deb ...
Unpacking libreoffice-common (1:4.2.8-0ubuntu2) ...
dpkg: error processing archive 
/var/cache/apt/archives/libreoffice-common_1%3a4.2.8-0ubuntu2_all.deb 
(--unpack):
 unable to open 
'/usr/lib/libreoffice/share/xslt/import/spreadsheetml/spreadsheetml2ooo.xsl.dpkg-new':
 Operation not permitted
rmdir: failed to remove ‘/var/lib/libreoffice/share/prereg/’: No such file or 
directory
rmdir: failed to remove ‘/var/lib/libreoffice/share/’: No such file or directory
rmdir: failed to remove ‘/var/lib/libreoffice/program/’: No such file or 
directory
rmdir: failed to remove ‘/var/lib/libreoffice’: No such file or directory
rmdir: failed to remove ‘/var/lib/libreoffice’: No such file or directory
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Processing triggers for gnome-icon-theme (3.10.0-0ubuntu2) ...
Processing triggers for hicolor-icon-theme (0.13-1) ...
Processing triggers for shared-mime-info (1.2-0ubuntu3) ...
Processing triggers for mime-support (3.54ubuntu1.1) ...
Processing triggers for gnome-menus (3.10.1-0ubuntu2) ...
Processing triggers for desktop-file-utils (0.22-1ubuntu1) ...
Processing triggers for bamfdaemon (0.5.1+14.04.20140409-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Errors were encountered while processing:
 /var/cache/apt/archives/libreoffice-common_1%3a4.2.8-0ubuntu2_all.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
root@finwhale:~# cd /opt/sophos-av
root@finwhale:/opt/sophos-av# ls
bin  engine  include  lib32  mcs  share  tmp  uninstall.sh  var
doc  etc lib  logrms  talpa  uncdownload  update
root@finwhale:/opt/sophos-av# cd 
root@finwhale:~# /opt/sophos-av/uninstall.sh
Uninstalling Sophos Anti-Virus.
WARNING: Sophos Anti-Virus still running.
WARNING: Sophos Anti-Virus GUI daemon still running.
Do you want to stop Sophos Anti-Virus? Yes(Y)/No(N) [N]
 Y

Stopping Sophos Anti-Virus.
Stopping Sophos Anti-Virus GUI daemon.
Sophos Anti-Virus has been uninstalled.
root@finwhale:~# apt-get -f install
Reading package lists... Done
Building dependency tree   
Reading state information... Done
Correcting dependencies... Done
The following extra packages will be installed:
  libreoffice-common
Suggested packages:
  libreoffice-style-crystal libreoffice-style-hicontrast
  libreoffice-style-oxygen libreoffice-style-sifr libreoffice-style-tango
The following NEW packages will be installed:
  libreoffice-common
0 upgraded, 1 newly installed, 0 to remove and 21 not upgraded.
24 not fully installed or removed.
Need to get 0 B/19.9 MB of archives.
After this operation, 76.1 MB of additional disk space will be used.
Do you want to continue? [Y/n] 
(Reading database ... 201455 files and directories currently installed.)
Preparing to unpack .../libreoffice-common_1%3a4.2.8-0ubuntu2_all.deb ...
Unpacking libreoffice-common (1:4.2.8-0ubuntu2) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Processing triggers for gnome-icon-theme (3.10.0-0ubuntu2) ...
Processing triggers for hicolor-icon-theme (0.13-1) ...
Processing triggers for shared-mime-info (1.2-0ubuntu3) ...
Processing triggers for mime-support (3.54ubuntu1.1) ...
Processing triggers for gnome-menus (3.10.1-0ubuntu2) ...
Processing triggers for desktop-file-utils (0.22-1ubuntu1) ...
Processing triggers for bamfdaemon (0.5.1+14.04.20140409-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Setting up fonts-dejavu (2.34-1ubuntu1) ...
Setting up fonts-sil-gentium (20081126:1.02-13) ...
Setting up fonts-sil-gentium-basic (1.1-7) ...
Setting up libservlet3.0-java (7.0.52-1ubuntu0.1) ...
Setting up libhsqldb1.8.0-java (1.8.0.10+dfsg-3ubuntu1) ...
Setting up libreoffice-common (1:4.2.8-0ubuntu2) ...
Setting up 

[Bug 1454668] [NEW] Failed to upgrade/reinstall libreoffice-common

2015-05-13 Thread Allan Dyer
Public bug reported:

A few days ago I noticed a problem during a normal apt-get upgrade - the
libreoffice-common package failed to install:

dpkg: error processing archive 
/var/cache/apt/archives/libreoffice-common_1%3a4.2.8-0ubuntu2_all.deb 
(--unpack):
 unable to open 
'/usr/lib/libreoffice/share/xslt/import/spreadsheetml/spreadsheetml2ooo.xsl.dpkg-new':
 Operation not permitted

 Initially I assumed it was a download problem so I cleaned the cache
and retried. I also checked disc space: 12GB free, inodes 1035169 free.
I removed libreoffice entirely (purge) and reinstalled. Up to then,
libreoffice was working, after the reinstallation failed with the same
error it was not there. I noted there were two systems with the same
problem, both i386, and three systems without the problem, two 64bit,
and one i386. I haven't tried the purge/reinstall on the second system
because one system with no office software is already one too many.

I've followed the instructions on:
https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure
and the Terminal output follows:

allan@finwhale:~$ ubuntu-support-status
Support status summary of 'finwhale':

You have 9 packages (0.5%) supported until February 2016 (9m)
You have 29 packages (1.5%) supported until February 2015 (9m)
You have 1815 packages (94.3%) supported until May 2019 (5y)
You have 34 packages (1.8%) supported until May 2017 (3y)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 37 packages (1.9%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
allan@finwhale:~$ cat /etc/dpkg/dpkg.cfg.d/multiarch
cat: /etc/dpkg/dpkg.cfg.d/multiarch: No such file or directory
allan@finwhale:~$ dpkg --print-foreign-architectures
allan@finwhale:~$ sudo grep -R proxy /etc/apt/*
[sudo] password for allan: 
allan@finwhale:~$ grep proxy  /etc/environment
allan@finwhale:~$ echo $http_proxy

allan@finwhale:~$ echo $ftp_proxy

allan@finwhale:~$ grep proxy /etc/bash.bashrc
allan@finwhale:~$ grep proxy ~/.bashrc
allan@finwhale:~$ cat /etc/apt/apt.conf
cat: /etc/apt/apt.conf: No such file or directory
allan@finwhale:~$ sudo fuser -vvv /var/lib/dpkg/lock
allan@finwhale:~$ sudo fuser -vvv /var/cache/apt/archives/lock
allan@finwhale:~$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION=Ubuntu 14.04.2 LTS
allan@finwhale:~$ uname -a
Linux finwhale 3.13.0-44-generic #73-Ubuntu SMP Tue Dec 16 00:23:46 UTC 2014 
i686 i686 i686 GNU/Linux
allan@finwhale:~$ sudo rm /var/lib/apt/lists/lock 
allan@finwhale:~$ sudo rm  /var/cache/apt/archives/lock
allan@finwhale:~$ sudo rm /var/lib/dpkg/lock
allan@finwhale:~$ sudo cp -arf /var/lib/dpkg /var/lib/dpkg.backup
allan@finwhale:~$ allan@finwhale:~$ sudo mv /var/lib/dpkg/status 
/var/lib/dpkg/status-bad
allan@finwhale:~$ sudo cp /var/lib/dpkg/status-old /var/lib/dpkg/status  ||  
sudo cp /var/backups/apt.extended_states.0 /var/lib/dpkg/status
allan@finwhale:~$ sudo mv /var/lib/dpkg/available /var/lib/dpkg/available-bad
allan@finwhale:~$ sudo cp /var/lib/dpkg/available-old /var/lib/dpkg/available
allan@finwhale:~$ sudo rm -rf /var/lib/dpkg/updates/*
allan@finwhale:~$ sudo rm -rf /var/lib/apt/lists
allan@finwhale:~$ sudo rm /var/cache/apt/*.bin
allan@finwhale:~$ sudo mkdir /var/lib/apt/lists
allan@finwhale:~$ sudo mkdir /var/lib/apt/lists/partial
allan@finwhale:~$ LANG=C;sudo apt-get clean
allan@finwhale:~$ LANG=C;sudo apt-get autoclean
Reading package lists... Done
Building dependency tree   
Reading state information... Done
allan@finwhale:~$ LANG=C;sudo apt-get --purge autoremove
Reading package lists... Done
Building dependency tree   
Reading state information... Done
E: The package libreoffice-common needs to be reinstalled, but I can't find an 
archive for it.
allan@finwhale:~$ allan@finwhale:~$ LANG=C;sudo apt-get --fix-missing update -o 
APT::Cache-Limit=1
Ign http://archive.ubuntu.com trusty InRelease
Ign http://archive.ubuntu.com trusty-updates InRelease
Ign http://archive.ubuntu.com trusty-security InRelease
Get:1 http://archive.ubuntu.com trusty Release.gpg [933 B]
Get:2 http://archive.ubuntu.com trusty-updates Release.gpg [933 B]
Get:3 http://archive.ubuntu.com trusty-security Release.gpg [933 B]
Get:4 http://archive.ubuntu.com trusty Release [58.5 kB]
Get:5 http://archive.ubuntu.com trusty-updates Release [63.5 kB]
Get:6 http://archive.ubuntu.com trusty-security Release [63.5 kB]
Get:7 http://archive.ubuntu.com trusty/main i386 Packages [1348 kB]
Get:8 http://archive.ubuntu.com trusty/universe i386 Packages [5866 kB]
Get:9 http://archive.ubuntu.com trusty/multiverse i386 Packages [134 kB]   
Get:10 http://archive.ubuntu.com trusty/main Translation-en [762 kB]   
Get:11 http://archive.ubuntu.com trusty/multiverse Translation-en [102 kB] 
Get:12 http://archive.ubuntu.com trusty/universe Translation-en [4089 kB]  
Get:13 http://archive.ubuntu.com trusty-updates/main i386 

[Bug 1392983] Re: package zoneminder 1.26.5-1ubuntu3 failed to install: subprocess installed post-installation script returned error exit status 255

2014-12-30 Thread Allan Dyer
The problem appears to be that the new version has added configuration data. 
The script zmupdate.pl is supposed to update the configuration in the mysql 
Config table, but it fails to compile because it depends on a new configuration 
value, ZM_DYN_DB_VERSION, which has not been created yet.
I found a file /undef.log containing the error:
---
12/29/14 20:39:24.043538 undef[1400].ERR-zm_config.cpp/259 [Config mismatch, 
expected 215 items, read 202. Try running 'zmupdate.pl -f' to reload config.]
Attempting to run zmupdate.pl -f gives:
Bareword ZM_DYN_DB_VERSION not allowed while strict subs in use at 
/usr/bin/zmupdate.pl line 111.
BEGIN not safe after errors--compilation aborted at /usr/bin/zmupdate.pl line 
149.
---
It seems there are some other new configuration values.
Workaround:
Use a script to update the Config stored in the database:
---
#!/usr/bin/perl -w
#
# Fix the ZoneMinder configuration table with data from ZoneMinder:ConfigData 
package

use strict;
use bytes;

use ZoneMinder::ConfigAdmin qw(:all);
loadConfigFromDB();
saveConfigToDB();
exit;
---
Running the script gave:
---
./zmfix.pl
Loading config from DB
No option 'ZM_LOCAL_BGR_INVERT' found, removing at 
/usr/share/perl5/ZoneMinder/ConfigAdmin.pm line 89.
No option 'ZM_Y_IMAGE_DELTAS' found, removing at 
/usr/share/perl5/ZoneMinder/ConfigAdmin.pm line 89.
No option 'ZM_BLEND_ALARMED_IMAGES' found, removing at 
/usr/share/perl5/ZoneMinder/ConfigAdmin.pm line 89.
No option 'ZM_V4L2_CAPTURE_FIELDS' found, removing at 
/usr/share/perl5/ZoneMinder/ConfigAdmin.pm line 89.
Saving config to DB
---
Checking the database, there are now 215 rows in Config.
Trying the update script again:
---
zmupdate.pl -f

Freshening configuration in database
Loading config from DB
Saving config to DB

Previous versions of ZoneMinder used the MyISAM database engine.
However, the recommended database engine is InnoDB.

Hint: InnoDB tables are much less likely to be corrupted during an
unclean shutdown.

Press 'y' to convert your tables to InnoDB or 'n' to skip : y

Converting MyISAM tables to InnoDB. Please wait.
---
The conversion has not finished yet, so I cannot confirm that this workaround 
works, but it does allow zmupdate.pl to run.
A proper fix would modify zmupdate.pl so that it is not dependant on 
configuration values that do not exist in old versions.

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Title:
  package zoneminder 1.26.5-1ubuntu3 failed to install: subprocess
  installed post-installation script returned error exit status 255

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[Bug 1392983] Re: package zoneminder 1.26.5-1ubuntu3 failed to install: subprocess installed post-installation script returned error exit status 255

2014-12-30 Thread Allan Dyer
My workaround (above) worked, but I also had to rename the website
configuration file /etc/apache2/sites-enabled/rename 001-zoneminder to
001-zoneminder.conf because of the new version of apache.

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Title:
  package zoneminder 1.26.5-1ubuntu3 failed to install: subprocess
  installed post-installation script returned error exit status 255

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[Bug 1386344] [NEW] Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
Public bug reported:

I'd like to use this USB touchpad for Chinese handwriting input, but it doesn't 
get recognised as an input device.
It is recognised as a USB device:
[ 5471.721520] usb 3-10: new low-speed USB device number 7 using xhci_hcd
[ 5471.744182] usb 3-10: New USB device found, idVendor=1267, idProduct=0701
[ 5471.744191] usb 3-10: New USB device strings: Mfr=1, Product=2, 
SerialNumber=0
[ 5471.744197] usb 3-10: Product: TouchPad
[ 5471.744201] usb 3-10: Manufacturer: ELAN
[ 5471.76] usb 3-10: ep 0x81 - rounding interval to 64 microframes, ep desc 
says 80 microframes
[ 5471.749375] hid-generic 0003:1267:0701.0005: hiddev0,hidraw2: USB HID v1.10 
Device [ELAN TouchPad] on usb-:00:14.0-10/input0

but does not appear in the list of devices from xinput.
cat /proc/bus/input/devices
(attached as ipdev)
so I'm following the instruction on 
https://wiki.ubuntu.com/DebuggingTouchpadDetection to report this as a kernel 
bug.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-37-generic 3.13.0-37.64
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic i686
NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice 
talpa_vcdevice talpa_core talpa_linux talpa_syscallhook
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC1:  adyer 16301 F pulseaudio
 /dev/snd/controlC0:  adyer 16301 F pulseaudio
CurrentDesktop: Unity
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
Date: Tue Oct 28 01:48:42 2014
InstallationDate: Installed on 2014-05-10 (170 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS Precise Pangolin - Release i386 
(20130213)
IwConfig:
 lono wireless extensions.
 
 eth0  no wireless extensions.
MachineType: ASUS All Series
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 SHELL=
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic 
root=UUID=a5dd08d5-be52-4f8d-842c-dbf3cfd7123f ro quiet splash vt.handoff=7
RfKill:
 
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago)
WifiSyslog:
 
dmi.bios.date: 07/11/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2106
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H97M-E
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2106:bd07/11/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH97M-E:rvrRevX.0x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: Incomplete


** Tags: apport-bug i386 trusty

** Attachment added: output of cat /proc/bus/input/devices
   https://bugs.launchpad.net/bugs/1386344/+attachment/4246409/+files/devices

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Title:
  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
** Attachment added: dmesg output
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1386344/+attachment/4246462/+files/dmesg

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Title:
  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
** Attachment added: /var/log/Xorg.0.log
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1386344/+attachment/4246469/+files/Xorg.0.log

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Title:
  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
I've installed the latest upstream kernel, and I'm about to test, but
I'll report the installation messages first, because they mention
'elantech-v6 not found', which seems directly relevant:

dpkg -i *.deb
Selecting previously unselected package linux-headers-3.18.0-031800rc2.
(Reading database ... 207832 files and directories currently installed.)
Preparing to unpack 
linux-headers-3.18.0-031800rc2_3.18.0-031800rc2.201410262035_all.deb ...
Unpacking linux-headers-3.18.0-031800rc2 (3.18.0-031800rc2.201410262035) ...
Selecting previously unselected package linux-headers-3.18.0-031800rc2-generic.
Preparing to unpack 
linux-headers-3.18.0-031800rc2-generic_3.18.0-031800rc2.201410262035_i386.deb 
...
Unpacking linux-headers-3.18.0-031800rc2-generic 
(3.18.0-031800rc2.201410262035) ...
Selecting previously unselected package linux-image-3.18.0-031800rc2-generic.
Preparing to unpack 
linux-image-3.18.0-031800rc2-generic_3.18.0-031800rc2.201410262035_i386.deb ...
Done.
Unpacking linux-image-3.18.0-031800rc2-generic (3.18.0-031800rc2.201410262035) 
...
Setting up linux-headers-3.18.0-031800rc2 (3.18.0-031800rc2.201410262035) ...
Setting up linux-headers-3.18.0-031800rc2-generic 
(3.18.0-031800rc2.201410262035) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 
3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
ERROR (dkms apport): binary package for psmouse: elantech-v6 not found
Error! Bad return status for module build on kernel: 3.18.0-031800rc2-generic 
(i686)
Consult /var/lib/dkms/psmouse/elantech-v6/build/make.log for more information.
Setting up linux-image-3.18.0-031800rc2-generic (3.18.0-031800rc2.201410262035) 
...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 
3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/dkms 3.18.0-031800rc2-generic 
/boot/vmlinuz-3.18.0-031800rc2-generic
ERROR (dkms apport): binary package for psmouse: elantech-v6 not found
Error! Bad return status for module build on kernel: 3.18.0-031800rc2-generic 
(i686)
Consult /var/lib/dkms/psmouse/elantech-v6/build/make.log for more information.
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 
3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
update-initramfs: Generating /boot/initrd.img-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/pm-utils 3.18.0-031800rc2-generic 
/boot/vmlinuz-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 
3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 
3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-3.18.0-031800rc2-generic
Found initrd image: /boot/initrd.img-3.18.0-031800rc2-generic
Found linux image: /boot/vmlinuz-3.13.0-37-generic
Found initrd image: /boot/initrd.img-3.13.0-37-generic
Found linux image: /boot/vmlinuz-3.13.0-36-generic
Found initrd image: /boot/initrd.img-3.13.0-36-generic
Found memtest86+ image: /boot/memtest86+.elf
Found memtest86+ image: /boot/memtest86+.bin
Found Windows NT/2000/XP (loader) on /dev/sda1
done

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  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
** Tags added: kernel-unable-to-test-upstream

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
When I tried booting into the latest upstream kernel, I was dropped into 
BusyBox with the error:
ALERT! /dev/disk/by-uuid/a5dd08d5-be52-4f8d-842c-dbf3fd7123f does not exist.
I rebooted into my previous kernel and checked, that is the uuid of my root 
partition.

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  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] HookError_source_linux.txt

2014-10-27 Thread Allan Dyer
apport information

** Attachment added: HookError_source_linux.txt
   
https://bugs.launchpad.net/bugs/1386344/+attachment/4246491/+files/HookError_source_linux.txt

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[Bug 1386344] CRDA.txt

2014-10-27 Thread Allan Dyer
apport information

** Attachment added: CRDA.txt
   https://bugs.launchpad.net/bugs/1386344/+attachment/4246490/+files/CRDA.txt

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[Bug 1386344] UdevLog.txt

2014-10-27 Thread Allan Dyer
apport information

** Attachment added: UdevLog.txt
   
https://bugs.launchpad.net/bugs/1386344/+attachment/4246499/+files/UdevLog.txt

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[Bug 1386344] Lspci.txt

2014-10-27 Thread Allan Dyer
apport information

** Attachment added: Lspci.txt
   https://bugs.launchpad.net/bugs/1386344/+attachment/4246492/+files/Lspci.txt

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[Bug 1386344] ProcInterrupts.txt

2014-10-27 Thread Allan Dyer
apport information

** Attachment added: ProcInterrupts.txt
   
https://bugs.launchpad.net/bugs/1386344/+attachment/4246495/+files/ProcInterrupts.txt

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[Bug 1386344] PulseList.txt

2014-10-27 Thread Allan Dyer
apport information

** Attachment added: PulseList.txt
   
https://bugs.launchpad.net/bugs/1386344/+attachment/4246497/+files/PulseList.txt

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[Bug 1386344] ProcModules.txt

2014-10-27 Thread Allan Dyer
apport information

** Attachment added: ProcModules.txt
   
https://bugs.launchpad.net/bugs/1386344/+attachment/4246496/+files/ProcModules.txt

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[Bug 1386344] Lsusb.txt

2014-10-27 Thread Allan Dyer
apport information

** Attachment added: Lsusb.txt
   https://bugs.launchpad.net/bugs/1386344/+attachment/4246493/+files/Lsusb.txt

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[Bug 1386344] UdevDb.txt

2014-10-27 Thread Allan Dyer
apport information

** Attachment added: UdevDb.txt
   https://bugs.launchpad.net/bugs/1386344/+attachment/4246498/+files/UdevDb.txt

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  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
apport information

** Tags added: apport-collected

** Description changed:

  I'd like to use this USB touchpad for Chinese handwriting input, but it 
doesn't get recognised as an input device.
  It is recognised as a USB device:
  [ 5471.721520] usb 3-10: new low-speed USB device number 7 using xhci_hcd
  [ 5471.744182] usb 3-10: New USB device found, idVendor=1267, idProduct=0701
  [ 5471.744191] usb 3-10: New USB device strings: Mfr=1, Product=2, 
SerialNumber=0
  [ 5471.744197] usb 3-10: Product: TouchPad
  [ 5471.744201] usb 3-10: Manufacturer: ELAN
  [ 5471.76] usb 3-10: ep 0x81 - rounding interval to 64 microframes, ep 
desc says 80 microframes
  [ 5471.749375] hid-generic 0003:1267:0701.0005: hiddev0,hidraw2: USB HID 
v1.10 Device [ELAN TouchPad] on usb-:00:14.0-10/input0
  
  but does not appear in the list of devices from xinput.
  cat /proc/bus/input/devices
  (attached as ipdev)
  so I'm following the instruction on 
https://wiki.ubuntu.com/DebuggingTouchpadDetection to report this as a kernel 
bug.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic i686
  NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice 
talpa_vcdevice talpa_core talpa_linux talpa_syscallhook
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: i386
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  adyer 16301 F pulseaudio
   /dev/snd/controlC0:  adyer 16301 F pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
  Date: Tue Oct 28 01:48:42 2014
  InstallationDate: Installed on 2014-05-10 (170 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS Precise Pangolin - Release i386 
(20130213)
  IwConfig:
   lono wireless extensions.
   
   eth0  no wireless extensions.
  MachineType: ASUS All Series
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   SHELL=
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic 
root=UUID=a5dd08d5-be52-4f8d-842c-dbf3cfd7123f ro quiet splash vt.handoff=7
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago)
  WifiSyslog:
   
  dmi.bios.date: 07/11/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2106
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H97M-E
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2106:bd07/11/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH97M-E:rvrRevX.0x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: i386
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  adyer  2584 F pulseaudio
+  /dev/snd/controlC0:  adyer  2584 F pulseaudio
+ CurrentDesktop: Unity
+ CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
+ DistroRelease: Ubuntu 14.04
+ InstallationDate: Installed on 2014-05-10 (170 days ago)
+ InstallationMedia: Ubuntu 12.04.2 LTS Precise Pangolin - Release i386 
(20130213)
+ IwConfig:
+  lono wireless extensions.
+  
+  eth0  no wireless extensions.
+ MachineType: ASUS All Series
+ NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice 
talpa_vcdevice talpa_core talpa_linux talpa_syscallhook
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_US
+  TERM=xterm
+  PATH=(custom, no user)
+  SHELL=
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic 
root=UUID=a5dd08d5-be52-4f8d-842c-dbf3cfd7123f ro quiet splash
+ ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
+ RfKill:
+  
+ Tags:  trusty
+ Uname: Linux 3.13.0-37-generic i686
+ UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago)
+ UserGroups: audio lp yuikee
+ WifiSyslog:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 07/11/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 2106
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: H97M-E
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: Rev X.0x
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: 

[Bug 1386344] ProcCpuinfo.txt

2014-10-27 Thread Allan Dyer
apport information

** Attachment added: ProcCpuinfo.txt
   
https://bugs.launchpad.net/bugs/1386344/+attachment/4246494/+files/ProcCpuinfo.txt

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  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
I have run
apport-collect 1386344
I have tried (and failed to boot) latest mainstream kernel.

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 914690] Re: hfaxd listens on 0.0.0.0 when -l 172.16.32.65 specified

2012-01-12 Thread Allan Dyer
** Bug watch added: Debian Bug tracker #551566
   http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=551566

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  hfaxd listens on 0.0.0.0 when -l 172.16.32.65 specified

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Re: [Bug 914690] Re: hfaxd listens on 0.0.0.0 when -l 172.16.32.65 specified

2012-01-12 Thread Allan Dyer
I'm not familiar with using packages from different releases, so I downloaded 
the .deb and tried 
installing using dpkg -i

Short answer: problem solved by hylafax-server_6.0.4-10ubuntu1_i386.deb

Detail:
I got an error installing the client:
cp: `/etc/hylafax/pagesizes' and `/var/spool/hylafax/etc/pagesizes' are the 
same file
Which appears to be this bug:
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=551566

And that resulted in a dependency error when I installed the server, so I 
thought I was stuck. I 
tried shutting down hylafax server before installing the client, but still got 
the same error. Later 
I realised that, when I restarted the server, it was version 6.0.4 and it was 
listening as I specified.

I still don't have the 6.0.4 client cleanly installed, the system has a single 
filesystem so I can't 
umount /var/spool/hylafax, but I don't need to run the client there, so it's 
unimportant to me. I 
might encounter a problem in future when I move to a new Ubuntu release.

Thanks
Allan

On 11/01/2012 20:15, Giuseppe Sacco wrote:
 I cannot reproduce the problem with latest version. Could you please
 check if you may install newer version of the packages hylafax-client
 and hylafax-server?

 You may get them from Ubuntu or Debian, but I am not sure if you may install 
 these binary package without recompilation.
 Try them in this order and check if the problem is solved before trying the 
 next one.

 1. http://packages.ubuntu.com/maverick/hylafax-server and 
 http://packages.ubuntu.com/maverick/hylafax-client
 2. http://packages.ubuntu.com/natty/hylafax-server and 
 http://packages.ubuntu.com/natty/hylafax-client
 3. http://packages.debian.org/squeeze/hylafax-server and 
 http://packages.debian.org/squeeze/hylafax-client

 Bye,
 Giuseppe


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  hfaxd listens on 0.0.0.0 when -l 172.16.32.65 specified

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[Bug 914690] [NEW] hfaxd listens on 0.0.0.0 when -l 172.16.32.65 specified

2012-01-11 Thread Allan Dyer
Public bug reported:

I'm trying to get hfaxd to only listen for connections on my internal network 
interface. Initially, I edited /etc/default/hylafax with the line:
BINDTO=-l 172.16.32.65
and restarted, but with no change. I then tried starting hfaxd manually, with 
various command line options, but -l was consistently ignored. I also found 
that -i is ignored.

I can see where it is listening by:
# netstat -anp --tcp|grep hfaxd
tcp0  0 0.0.0.0:45590.0.0.0:*   LISTEN  
6726/hfaxd  

And I can see the command line in the ps output:
# ps ax|grep hfaxd
 6726 ?S  0:00 /usr/sbin/hfaxd -d -l 172.16.32.65 -i 4559
 8335 pts/1S+ 0:00 grep --color=auto hfaxd

Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: hylafax-server 2:6.0.3-5.1ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-37.81-generic-pae 2.6.32.49+drm33.21
Uname: Linux 2.6.32-37-generic-pae i686
Architecture: i386
Date: Wed Jan 11 18:34:49 2012
InstallationMedia: Ubuntu-Server 10.04.1 LTS Lucid Lynx - Release i386 
(20100816.2)
ProcEnviron:
 LANG=en_HK.UTF-8
 SHELL=/bin/bash
SourcePackage: hylafax

** Affects: hylafax (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386 lucid

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  hfaxd listens on 0.0.0.0 when -l 172.16.32.65 specified

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[Bug 914690] Re: hfaxd listens on 0.0.0.0 when -l 172.16.32.65 specified

2012-01-11 Thread Allan Dyer
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  hfaxd listens on 0.0.0.0 when -l 172.16.32.65 specified

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Re: [Bug 914690] Re: hfaxd listens on 0.0.0.0 when -l 172.16.32.65 specified

2012-01-11 Thread Allan Dyer
On 11/01/2012 19:20, Giuseppe Sacco wrote:
 Are you using version 2:6.0.3-5.1ubuntu1 of hylafax?

Yes:
# aptitude show hylafax-client
Package: hylafax-client
New: yes
State: installed
Automatically installed: yes
Version: 2:6.0.3-5.1ubuntu1
...

 Could you confirm that 172.16.32.65 is an address available to the machine? 
 What is output of ip addr list?
Yes:
# ip addr list
1: lo: LOOPBACK,UP,LOWER_UP mtu 16436 qdisc noqueue state UNKNOWN
 link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
 inet 127.0.0.1/8 scope host lo
 inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: eth0: BROADCAST,MULTICAST mtu 1500 qdisc noop state DOWN qlen 1000
 link/ether 00:e0:81:29:8a:40 brd ff:ff:ff:ff:ff:ff
3: eth1: BROADCAST,MULTICAST,UP,LOWER_UP mtu 1500 qdisc pfifo_fast state UP 
qlen 100
 link/ether 00:e0:81:29:8a:5a brd ff:ff:ff:ff:ff:ff
 inet 172.16.32.65/24 brd 172.16.32.255 scope global eth1
 inet6 fe80::2e0:81ff:fe29:8a5a/64 scope link
valid_lft forever preferred_lft forever
4: eth2: BROADCAST,MULTICAST,UP,LOWER_UP mtu 1500 qdisc pfifo_fast state UP 
qlen 100
 link/ether 00:e0:81:29:8a:5b brd ff:ff:ff:ff:ff:ff
 inet 220.241.220.65/29 brd 220.241.220.71 scope global eth2
 inet6 fe80::2e0:81ff:fe29:8a5b/64 scope link
valid_lft forever preferred_lft forever


 Thanks,
 Giuseppe

Thanks
Allan

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