[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2020-02-11 Thread Anca Emanuel
This is why it is important to upstream the bugs and find the root
cause.

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  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 upgrade to v1.5.3-0ubuntu2

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2020-02-11 Thread Anca Emanuel
I can confirm that the bug is still present in the Ubuntu 18.04.4 LTS for my 
Canon MX300
An yes, the command
sudo lpadmin -p MX300 -o usb-unidir-default=true
seolves the problem.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2018-06-30 Thread Tanna dietrich
I have been an issue with my printer for few days. I have tried your
method but I got no result after that I visit
https://printerssupport.org/ricoh-printer-support/ this site and they
give me to guide me to set up. Now My printer is working fine

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2017-07-22 Thread Donald Pellegrino
I was having this problem with a Canon PIXMA MP470 printer
(https://www.usa.canon.com/internet/portal/us/home/support/details/printers
/support-inkjet-printer/mp-series/pixma-mp470) connected via USB to
Ubuntu 16.04.2 LTS. As per
https://wiki.ubuntu.com/DebuggingPrintingProblems, I applied the
following commands:

$ cancel -a
$ lpq
MP470-series is ready
no entries
$ lpadmin -p MP470-series -o usb-unidir-default=true

I hit "Print Test Page" from the Printers settings dialog. The printer
test page then printed as expected.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2017-02-17 Thread Till Kamppeter
Anyone who has still problems with his printer in the current Ubuntu
release, please follow the instructions of the section "USB printer does
not print or prints garbage" on
https://wiki.ubuntu.com/DebuggingPrintingProblems. In most cases Canon
printers need uni-directional communication, see also comment #62.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2017-02-14 Thread salemboot
Why is this still a problem in Ubuntu 16.04 and 16.10?

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2014-06-05 Thread Ionică Bizău
I have the same problem on 14.04. Canon PIXMA MP190

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2014-01-04 Thread Richard Vagg
Also affects canon pixma mx300

Using sudo lpadmin -p printer queue -o usb-unidir-default=true fixes
the issue.

cups package version:
ii  cups  1.5.3-0ubuntu8
   Common UNIX Printing System(tm) - server

~$ lsusb
Bus 001 Device 002: ID 8087:8008 Intel Corp. 
Bus 002 Device 002: ID 8087:8000 Intel Corp. 
Bus 003 Device 007: ID 04a9:1727 Canon, Inc. MX300 ser
Bus 003 Device 003: ID 04f2:b374 Chicony Electronics Co., Ltd 
Bus 003 Device 004: ID 046d:c52f Logitech, Inc. Wireless Mouse M305
Bus 003 Device 009: ID 0489:e04e Foxconn / Hon Hai 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub


Let me know if you need anything else to add the exception for this printer.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2013-07-24 Thread Paul BROWN
I believe I may have this bug as well, but not sure.  At least the
workaround

(sudo lpadmin -p printer queue -o usb-unidir-default=true)

seems to work beautifully.

I had created a separate bug for this
(https://bugs.launchpad.net/bugs/1202631), and have included lots of
logs, etc. there.  Please let me know if I can provide more info.  I'll
add a note to that bug that it may be a repeat of this one.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2013-06-16 Thread KennoVO
Confirmed with Canon MP520 on Precise . Tested very thoroughly with all 
different combinations of flags.
Didn't work: lpadmin -p Canon-PIXMA-MP520 -o usb-unidir-default=true
Didn't work: lpadmin -p Canon-PIXMA-MP520 -o usb-no-reattach-default=true
Did work: both of the above flags set at the same time.

Details:
$ lsusb
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 014: ID 04a9:1724 Canon, Inc. 
Bus 003 Device 003: ID 0409:0059 NEC Corp. HighSpeed Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 13d3:5719 IMC Networks 
Bus 003 Device 004: ID 0409:0059 NEC Corp. HighSpeed Hub
Bus 003 Device 005: ID 046d:c042 Logitech, Inc. G3 Laser Mouse
Bus 003 Device 006: ID 046d:c313 Logitech, Inc. Internet 350 Keyboard
Bus 003 Device 007: ID 0b95:7720 ASIX Electronics Corp. AX88772
Bus 003 Device 008: ID 067b:2305 Prolific Technology, Inc. PL2305 Parallel Port
Bus 003 Device 009: ID 067b:2303 Prolific Technology, Inc. PL2303 Serial Port
Bus 003 Device 010: ID 0d8c:0006 C-Media Electronics, Inc. Storm HP-USB500 5.1 
Headset

My 2c: it very much sounds like the remedy to bug 987485 and bug 997040
is worse than the disease, and that the above 2 flags should be made the
default rather than the exception.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2013-04-11 Thread Till Kamppeter
Erik, can you run the command

lsusb

with your Canon PIXMA MP450 connnected and turned on? Thanks.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-10-31 Thread Erik Ackermann
I think this bug may have reappeared. This bug starting hitting my Canon
PIXMA MP450 today with the exact same symptoms (partial page printing
then completely hanging, USB transaction timeouts, etc..) however I am
running latest Quantal with cups version 1..1-0ubuntu11 which should
include the fix.

Finally found this thread and the lpadmin -p Printer -o usb-unidir-
default=true workaround finally got my simple page to print. I tested
setting the unidir-default false/true a couple times and same result
every time.

Is there any further debug I can provide?

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-10-31 Thread Erik Ackermann
Aha, it appears my version number is missing from the quirk rules fix,
filing a new bug to have it added.

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  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 upgrade to v1.5.3-0ubuntu2

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-09-25 Thread Ralph Myers
Hi Till,
Quick summary and then the data dumps:
1) Applied lpadmin -p printer -o usb-unidir-default=true and power cycled
2) It printed successfully about 6 times. No errors. YAY!
3) I then reset all defaults and power cycled printer again
4) It then failed half way through last page of a six page document.
Please note that I have a very long USB cable maybe 15m.

Dumps as requested. There seems to be a keyring problem but only a
warning.

panamagold@panamagold:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 004: ID 0409:005a NEC Corp. HighSpeed Hub
Bus 003 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 007 Device 002: ID 045e:0745 Microsoft Corp. Nano Transceiver v1.0 for 
Bluetooth
Bus 001 Device 006: ID 04a9:170c Canon, Inc. PIXMA MP500 Scanner

lpstat -p
WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-Wk26KK/pkcs11: No 
such file or directory
printer Canon-MP500 is idle.  enabled since Sun 23 Sep 2012 17:41:01 EST

Thanks for your help!
Let me know if there is anything else I can do.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-09-25 Thread Till Kamppeter
Thanks, the behavior is like with many other Canon printers and I have
added an appropriate exception rule to the CUPS USB backend in Quntal. I
t is not decided yet whether we issue another Precise SRU with all
collected new exception rules. For the time being stay with

lpadmin -p printer -o usb-unidir-default=true

You only need to do the setting once, it survives reboots.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-09-23 Thread Ralph Myers
I have 12.04 (Xubuntu) and have cups (1.5.3-0ubuntu4).
Rebooted a few times as well.
My Canon MP500 and 98% of the time it hangs halfway through the last page. 
Printer becomes unresponsive and needs to be power cycled.

Looks like this bug is still there.

Let me know if there is anything I can do to assist with troubleshooting
this problem.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-09-23 Thread Till Kamppeter
Ralph Myers. can you run the command

lsusb

in a terminal window and post the output here.

Can you then do the following:

In a terminal window, run the command

lpadmin -p printer -o usb-unidir-default=true

with printer being the name of your printer as displayed by the
lpstat -p command.

Now turn off and turn on your printer, then try to print several jobs.
Does this solve the problem?

If not,

run

lpadmin -p printer -R usb-unidir-default

and then

lpadmin -p printer -o usb-no-reattach-default=true

Again, turn off and turn on your printer, then try to print several
jobs. Does this solve the problem?

If not, try

lpadmin -p printer -o usb-no-reattach-default=true
lpadmin -p printer -o usb-unidir-default=true

and turn off and turn on your printer, then try to print several jobs.
Does this solve the problem?

Please tell what works for you.

If nothing works, reset all to defaults via

lpadmin -p printer -R usb-no-reattach-default
lpadmin -p printer -R usb-unidir-default

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-09-05 Thread André Desgualdo Pereira
Till Kamppeter,

I am sorry I could not test it before (because I was on vacation). I've
tested today, but the problem persists (some times the job are printed
and some times not). I've added your ppa and updated no success. Then
I've deleted the print and added again. Still no success.

Best regards.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-09-05 Thread Till Kamppeter
Andre, you probably have a completely new bug. Please report a new bug
and follow the instructions of the sections USB printer, CUPS
error_log, and Capturing print job data on
https://wiki.ubuntu.com/DebuggingPrintingProblems and also attach your
/var/log/syslog file. Thanks.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-09-05 Thread André Desgualdo Pereira
Done: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1046335 .
Thank you very much.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-22 Thread Arie Maaskant
It does not work for a Brother HL-1430. See bug #1038695

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Till Kamppeter
** Changed in: cups (Ubuntu Precise)
   Status: Fix Released = In Progress

** Changed in: cups (Ubuntu)
   Status: Fix Released = Triaged

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Till Kamppeter
** Description changed:

  My Canon i560 was working fine until the update two days ago. Now it fails 
every single job, printing half a page and then ejecting the page when a USB 
reset is issued. Same printer works fine when printing through Windows in 
Virtualbox with USB passthrough.
  Summary: the USB backend improvements have rendered my printer useless with 
CUPS. Unloading the usblp module makes no difference - the USB reset is what 
aborts the print job.
  
  [  224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd
  [  224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 
0x04A9 pid 0x108
  
  Kubuntu 12.04
  
  [IMPACT]
  
  Everyone with a Canon inkjet connected to USB and also users of some
  other printer models on USB get printouts with the last page being
  incomplete. This happens for every job.
  
+ For everyone with a Samsung printer the problem of bug 995111 shows up
+ again.
+ 
  [TESTCASE]
  
  Unfortunately, for reproducing this bug one needs the actual hardware.
  
  Connect a Canon inkjet (or other models mentioned in this bug report) to
  the USB and print from a completely updated Precise system. The last
  page of each job will come out incomplete.
  
- After installing the proposed package the problem should disappear.
+ Connect a Samsung printer to the USB and print from a completely updated
+ Precise system. You will get printouts with weird characters (at least
+ from the second job on) as described in bug 995111.
+ 
+ After installing the proposed package all these problems should
+ disappear.
  
  [Regression Potential]
  
  Regression risk is very low. The fix is not doing the USB device reset
  on the printer after the job for most printers. The fix contains an
  exception rule for Samsung printers and Prolific Technology
  USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug
  997040. It is still possible that some printers are treated incorrectly
  in terms of whether they need a reset after the job or not. As most
  printers work both with and without reset this risk is very low. All
  reported problems are solved with the proposed fix.
  
  ***
  dpkg -l *cups*|grep ii
  ii  bluez-cups  4.98-2ubuntu7 
   Bluetooth printer driver for CUPS
  ii  cups
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
server
  ii  cups-bsd
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
BSD commands
  ii  cups-client 
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
client programs (SysV)
  ii  cups-common 
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
common files
  ii  cups-filters
1.0.18-0ubuntu0.1OpenPrinting CUPS Filters
  ii  cups-ppdc   
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
PPD manipulation utilities
  ii  ghostscript-cups
9.05~dfsg-0ubuntu4.1 interpreter for the PostScript 
language and for PDF - CUPS filters
  ii  libcups2
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
Core library
  ii  libcupscgi1 
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
CGI library
  ii  libcupsdriver1  
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
Driver library
  ii  libcupsfilters1 
1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared 
library
  ii  libcupsimage2   
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
Raster image library
  ii  libcupsmime1
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
MIME library
  ii  libcupsppdc1
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
PPD manipulation library
  ii  printer-driver-hpcups   
3.12.2-1ubuntu3.1HP Linux Printing and Imaging - 
CUPS Raster driver (hpcups)
  ii  python-cups 
1.9.61-0ubuntu2  Python bindings for CUPS
  ii  python-cupshelpers  

[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Till Kamppeter
André, I have uploaded the fix (identical to the package on my PPA) to
the precise-proposed repository now, as soon as it gets approved, please
test it and tell here whether it works for you. These feedback is
essential for us to make the fix an official update.

SRU/Release team: debdiff attached and description updated.

** Patch added: cups_1.5.3-0ubuntu3_1.5.3-0ubuntu4.debdiff
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1032456/+attachment/3268672/+files/cups_1.5.3-0ubuntu3_1.5.3-0ubuntu4.debdiff

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Till Kamppeter
Applied the fix for the Samsung problem to the Debian BZR repository of
CUPS, so that it goes into the next Quantal package of CUPS.

** Changed in: cups (Ubuntu)
   Status: Triaged = Fix Released

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Till Kamppeter
Updated also the upstream bug report http://www.cups.org/str.php?L4155

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Re: [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread André Desgualdo Pereira
Till Kamppeter,

I am out of town right now (on vacation). I will be back in September, when
I will be glad to test the fix.
Just a note: the bug I have seems to be somewhat different from this
because when the printer prints, everything is ok. The problem is: only
some pages are printed, but those pages (which got printed) are printed
fully. When I send some pages to print, sometimes it gets printed,
sometimes it does not. It is like I have never sent the page to print.

Best regards.

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Colin Watson
Hello Paul, or anyone else affected,

Accepted cups into precise-proposed. The package will build now and be
available at http://launchpad.net/ubuntu/+source/cups/1.5.3-0ubuntu4 in
a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed.  Your feedback will aid us getting this update
out to other Ubuntu users.

If this package fixes the bug for you, please change the bug tag from
verification-needed to verification-done.  If it does not, change the
tag to verification-failed.  In either case, details of your testing
will help us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: cups (Ubuntu Precise)
   Status: In Progress = Fix Committed

** Tags added: verification-needed

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Till Kamppeter
Everyone reading this,

please test the new CUPS update as described in comment #42 and check
whether you are able to print. Does your Canon print the last page
completely? Does your Samsung print more than one job in a row without
printing pages with weird characters or error messages? Are you able to
print through a Prolific Technology USB-Parallel adapter?

Please give all your feedback here in this bug report as soon as
possible, best in a few minutes but at least today, as it is about
fixing your problem in Ubuntu Precise 12.04.1 due on Thursday.

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Dmitrijs Ledkovs
Samsung CPL-325 attached via USB to the CUPS server. Printing from the
laptop over the network fails with ubuntu3, passes with ubuntu4.

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Nokir
I did a quick test on Canon IP 4200. Last page is complete. So far I
don't see a difference between ubuntu3 and ubuntu4.

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Till Kamppeter
Nokir, thank you very much for testing.

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Launchpad Bug Tracker
This bug was fixed in the package cups - 1.5.3-0ubuntu4

---
cups (1.5.3-0ubuntu4) precise-proposed; urgency=low

  * debian/patches/usb-backend-reset-after-job-only-for-specific-devices.patch:
The clean-up reset after the job was not actually sent for Samsung printers
(LP: #1032456).
 -- Till Kamppeter till.kamppe...@gmail.com   Mon, 20 Aug 2012 10:17:01 +0200

** Changed in: cups (Ubuntu Precise)
   Status: Fix Committed = Fix Released

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Till Kamppeter
** Tags removed: verification-needed
** Tags added: verification-done

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Paul R.
Another test: Canon i560 still working good.

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-20 Thread Ridgeland
Another test: Canon i560 still working for me with ...4

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-11 Thread Kaushik Kannan
I have a Canon MP180 (Ubuntu 12.04 64 bits) which used to work just fine
before this prints only hlaf page bug crept in through a recent cups
update. I print quite regularly, so I am sure that this update about
usb-reset was what caused the printer to malfunction (half pages). I
updated again to 1.5.3-0ubuntu3 a couple of days ago and that fixed the
half page problem but introduced a new bug. My printer completes
printing a page, ejects it out but the job stays in the print queue
saying Rendered and the printer will not shut down when I power it
off. The printer hangs while showing SHUTTING DOWN... indefinitely in
its LCD display. I need to pull the power cord on the printer and power
it back on again to clear this stuck state. I cannot issue another print
job either without doing this power-reset on the printer. I would be
glad to help diagnose this problem, please let me know what I need to
provide.

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-11 Thread Kaushik Kannan
Attaching my CUPS error log.

** Attachment added: CUPS Error Log
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1032456/+attachment/3256955/+files/error_log

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-11 Thread Till Kamppeter
Kaushik Kannan, Can you cancel all jobs via the command

cancel -a

turn off and turn on the printer (or disconnect and reconnect the power
cord), and then run

lsusb

and post the output here and after that run

lpadmin -p printer -o usb-unidir-default=true

After that try to print again. Does it work now?

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-11 Thread Kaushik Kannan
Thank you for the reply Till Kamppeter. However, after a couple of
reboots of the desktop and pulling the power cord on the printer, I
don't have the hanging problem any more. I did a linux kernel update (to
3.2.0-29-generic) inbetween the reboots but I don't think that could
have fixed it. Though it works now, I removed the printer and re-added
it to my Printers list and it still works fine.

I have not set usb-unidir-default=true; I checked this under
Properties-Job Options-Other Options (Advanced). I did issue a couple
of cancel -a. lsusb says Bus 001 Device 009: ID 04a9:1715 Canon, Inc.
MP180 Storage

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-10 Thread Kees van den Broek
My Canon still prints the first half of the page, then 'hangs' until I
power off and on again:

lsusb:
Bus 002 Device 014: ID 04a9:10b6 Canon, Inc. PIXMA iP4300 Printer

dpkg -p cups 
...
Version: 1.5.3-0ubuntu3

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-10 Thread Till Kamppeter
Kees van den Broek, your problem is bug 1035130, please follow the
instructions of comment #6 there and report there whether and how you
got it working. Thanks.

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-08 Thread csola48
Healed likewise at me the Canon i550, but invariably it i850 is going
out with driving one...

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-07 Thread Nokir
Canon IP4200 works. Thanks

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-07 Thread Renato Rolandi
Canon PIXMA MP 210 works well

Thank you

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-07 Thread Ridgeland
Just used synaptic package manager to download and install 
cups (1.5.3-0ubuntu3) 
in Ubuntu 12.04
Now my Canon i560 prints full page again.
Thank You!

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-07 Thread JVecht
Canon PIXMA MP 160 works OK now als after update through synaptic.

Thank you!

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Till Kamppeter
** Summary changed:

- Canon i560 prints half a page after 20120801 upgrade to v1.5.3-0ubuntu2
+ Canon inkjets (and some other printers) print only half of the last page 
after 20120801 upgrade to v1.5.3-0ubuntu2

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Title:
  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 upgrade to v1.5.3-0ubuntu2

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Chris Spencer
Just tried it and it works on my Canon iP5200!

Will update if there are any issues as soon as I have given it a good
testing!

Till - thank you very much - I can turn off Virtualbox now!!!

That's great speedy work! You hero!

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Till Kamppeter
** Changed in: cups (Ubuntu Precise)
Milestone: None = ubuntu-12.04.1

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Title:
  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 upgrade to v1.5.3-0ubuntu2

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Till Kamppeter
Uploaded proposed fix for Precise to -proposed. As soon as the fix gets
approved, we will post instructions for installing it here. Please test
it then (independent whether you have tested my PPA from comment #7
already) as only with your feedback the package will make it into the
official updates for Precise.

To the SRU team: debdiff attached.

** Patch added: cups_1.5.3-0ubuntu2_1.5.3-0ubuntu3.debdiff
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1032456/+attachment/3250341/+files/cups_1.5.3-0ubuntu2_1.5.3-0ubuntu3.debdiff

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Title:
  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 upgrade to v1.5.3-0ubuntu2

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Till Kamppeter
** Description changed:

  My Canon i560 was working fine until the update two days ago. Now it fails 
every single job, printing half a page and then ejecting the page when a USB 
reset is issued. Same printer works fine when printing through Windows in 
Virtualbox with USB passthrough.
  Summary: the USB backend improvements have rendered my printer useless with 
CUPS. Unloading the usblp module makes no difference - the USB reset is what 
aborts the print job.
  
  [  224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd
  [  224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 
0x04A9 pid 0x108
  
  Kubuntu 12.04
+ 
+ [IMPACT]
+ 
+ Everyone with a Canon inkjet connected to USB and also users of some
+ other printer models on USB get printouts with the last page being
+ incomplete. This happens for every job.
+ 
+ [TESTCASE]
+ 
+ Unfortunately, for reproducing this bug one needs the actual hardware.
+ 
+ Connect a Canon inkjet (or other models mentioned in this bug report) to
+ the USB and print from a completely updated Precise system. The last
+ page of each job will come out incomplete.
+ 
+ After installing the proposed package the problem should disappear.
+ 
+ [Regression Potential]
+ 
+ Regression risk is very low. The fix is not doing the USB device reset
+ on the printer after the job for most printers. The fix contains an
+ exception rule for Samsung printers and Prolific Technology
+ USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug
+ 997040. It is still possible that some printers are treated incorrectly
+ in terms of whether they need a reset after the job or not. As most
+ printers work both with and without reset this risk is very low. All
+ reported problems are solved with the proposed fix.
  
  ***
  dpkg -l *cups*|grep ii
  ii  bluez-cups  4.98-2ubuntu7 
   Bluetooth printer driver for CUPS
  ii  cups
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
server
  ii  cups-bsd
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
BSD commands
  ii  cups-client 
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
client programs (SysV)
  ii  cups-common 
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
common files
  ii  cups-filters
1.0.18-0ubuntu0.1OpenPrinting CUPS Filters
  ii  cups-ppdc   
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
PPD manipulation utilities
  ii  ghostscript-cups
9.05~dfsg-0ubuntu4.1 interpreter for the PostScript 
language and for PDF - CUPS filters
  ii  libcups2
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
Core library
  ii  libcupscgi1 
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
CGI library
  ii  libcupsdriver1  
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
Driver library
  ii  libcupsfilters1 
1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared 
library
  ii  libcupsimage2   
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
Raster image library
  ii  libcupsmime1
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
MIME library
  ii  libcupsppdc1
1.5.3-0ubuntu2   Common UNIX Printing System(tm) - 
PPD manipulation library
  ii  printer-driver-hpcups   
3.12.2-1ubuntu3.1HP Linux Printing and Imaging - 
CUPS Raster driver (hpcups)
  ii  python-cups 
1.9.61-0ubuntu2  Python bindings for CUPS
  ii  python-cupshelpers  
1.3.8+20120201-0ubuntu8.1Python modules for printer 
configuration with CUPS
  **

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Title:
  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 

[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread JVecht
Tried the fix from the PPA as in comment #7.

Problem solved on Canon MP160. Thanks! I will follow posts and test
again when this fix is approved.

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Title:
  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 upgrade to v1.5.3-0ubuntu2

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Scott Kitterman
Hello Paul, or anyone else affected,

Accepted cups into precise-proposed. The package will build now and be
available at http://launchpad.net/ubuntu/+source/cups/1.5.3-0ubuntu3 in
a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed.  Your feedback will aid us getting this update
out to other Ubuntu users.

If this package fixes the bug for you, please change the bug tag from
verification-needed to verification-done.  If it does not, change the
tag to verification-failed.  In either case, details of your testing
will help us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: cups (Ubuntu Precise)
   Status: In Progress = Fix Committed

** Tags added: verification-needed

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Title:
  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 upgrade to v1.5.3-0ubuntu2

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Scott Kitterman
Note to those who tested the PPA package - We still need verification
that the package in precise-proposed fixes your problem so we can
release it to all users.

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  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 upgrade to v1.5.3-0ubuntu2

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/precise-proposed/cups

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread kopiwe
Also happens to me with a canon printer/scanner.

I found a quick and dirty solution - Let the printer print the document
with 2 copies. The first will be a blank page, but the second one will
be complete. Only tested with pdf.

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  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 upgrade to v1.5.3-0ubuntu2

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Till Kamppeter
kopiwe, please try the proposed package of comment #11, thanks.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Nils Durner
1.5.3-0ubuntu3~ppa1 does not fix
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1032385 (which may
be related). Printing two copies also does not work for me (it continued
to print about one and a half lines of text from the first page onto the
second page and ejected it).

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  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 upgrade to v1.5.3-0ubuntu2

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Re: [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Scott Kitterman
@Nils: Are you experiencing a regression from what was in 12.04 before or has 
it always been broken on 12.04 and continues to be broken?

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  Canon inkjets (and some other printers) print only half of the last
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Re: [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Nils Durner
I can't really tell because I don't print that often. It may well be that
it never worked in 12.04.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Chris Spencer
** Tags removed: regression-update verification-needed
** Tags added: verification-done

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  Canon inkjets (and some other printers) print only half of the last
  page after 20120801 upgrade to v1.5.3-0ubuntu2

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Scott Kitterman
@Chris: Does that mean the precise-proposed package works for you?

** Tags added: regression-update

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Chris Spencer
Hi Scott -

Yes the Precise proposed package installed and working OK and as
expected on  a Canon iP5200.

Previously it was exhibiting the bug behaviour as described.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread ian brodie
Till, just to say the revised package fixes the problem on my Canon
MP270. Thanks

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Launchpad Bug Tracker
This bug was fixed in the package cups - 1.5.3-0ubuntu3

---
cups (1.5.3-0ubuntu3) precise-proposed; urgency=low

  * debian/patches/usb-backend-reset-after-job-only-for-specific-devices.patch:
Let the USB backend only send a clean-up reset after the job if it is
really needed (LP: #1032456).
 -- Till Kamppeter till.kamppe...@gmail.com   Mon,  6 Aug 2012 18:49:01 +0200

** Changed in: cups (Ubuntu Precise)
   Status: Fix Committed = Fix Released

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Till Kamppeter
Scott, Nils Durner has problems with both cups 1.5.3-0ubuntu2 and
1.5.3-0ubuntu3, so there is no regression caused for him by this SRU. It
is not yet clear whether Precise's original package, cups 1.5.3-0ubuntu1
worked for him, so we do not know whether he is suffering another
regression in cups 1.5.3-0ubuntu2 which is not fixed by this SRU.

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Nils Durner
Update: it got much better with the precise-proposed package. I was able
to print 8 print jobs before the printer hung again, and another four
jobs after resetting the printer (by pulling the plug), with the
connecting-to-device message only appearing once (without any problems
on the printer's side).

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  Canon inkjets (and some other printers) print only half of the last
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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Smee
1.5.3-0ubuntu3 has fixed this problem on my Epson NX130 too.  Many
thanks to all!!

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[Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2

2012-08-06 Thread Paul R.
Just another confirmation: my i560 is working perfectly again. Thank you
for your work, we appreciate it.

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  Canon inkjets (and some other printers) print only half of the last
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