[Bug 1033226] Re: No close option, only restart

2014-01-15 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:0.196.6

---
update-manager (1:0.196.6) trusty; urgency=low

  * Allow user to close the restart required dialog (LP: #1033226)
- Add a settings button
- Add a Restart Later button
- Rename existing button to Restart Now...
- Add secondary text to updates dialog when a restart is still pending
  from last updates
 -- Marc Deslauriers marc.deslauri...@ubuntu.com   Sat, 11 Jan 2014 09:53:15 
-0500

** Changed in: update-manager (Ubuntu)
   Status: In Progress = Fix Released

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Re: [Bug 1033226] Re: No close option, only restart

2014-01-15 Thread Wolter Hellmund
On Thu, 2014-01-16 at 00:50 +, Launchpad Bug Tracker wrote:
 This bug was fixed in the package update-manager - 1:0.196.6
 
 ---
 update-manager (1:0.196.6) trusty; urgency=low
 
   * Allow user to close the restart required dialog (LP: #1033226)
 - Add a settings button
 - Add a Restart Later button
 - Rename existing button to Restart Now...
 - Add secondary text to updates dialog when a restart is still pending
   from last updates
  -- Marc Deslauriers marc.deslauri...@ubuntu.com   Sat, 11 Jan 2014 
 09:53:15 -0500
 
 ** Changed in: update-manager (Ubuntu)
Status: In Progress = Fix Released
 

Finally! Thank you so much Marc.

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[Bug 1033226] Re: No close option, only restart

2014-01-15 Thread Launchpad Bug Tracker
This bug was fixed in the package update-notifier - 0.151

---
update-notifier (0.151) trusty; urgency=low

  * If there are no updates available, still nag the user if a reboot is
required, in case the notification window was dismissed. (LP: #1033226)
 -- Marc Deslauriers marc.deslauri...@ubuntu.com   Sat, 11 Jan 2014 09:28:25 
-0500

** Changed in: update-notifier (Ubuntu)
   Status: In Progress = Fix Released

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[Bug 1033226] Re: No close option, only restart

2014-01-11 Thread Marc Deslauriers
** Patch added: Patch for update-notifier v2
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1033226/+attachment/3946226/+files/update-notifier_0.151.debdiff

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[Bug 1033226] Re: No close option, only restart

2014-01-11 Thread Marc Deslauriers
** Patch added: patch for update-manager v2
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1033226/+attachment/3946227/+files/update-manager_0.196.6.debdiff

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[Bug 1033226] Re: No close option, only restart

2014-01-10 Thread Vaclav Petras
This was mentioned here almost 59+1 times already but anyway, it seems
that it needs to be said  again. The soft requirement to restart was one
of the Ubuntu selling points. Removing the Restart later button (which
was the defaut) accompanioned then by soft reminder -- a red turn off
button (in Ubuntu 12.04) is a terrible mistake which will disappoint
current Ubuntu users and will not atract new users (if they like the MS
Windows behavior they will stay with MS Windows and will not move to
Ubuntu just to experience the same forced update/restart policy). The
security concerns should be expresed by soft reminders such as red turn
off button (or check box I'm avare of the risk + check box Mark
restart later as defaut button).

From the fact that still in Ubuntu 13.10 it is possible to quit the
application from the panel without any further reminder of the need of
restart (e.g. the mentioned red trun off button), although the close
button is disabled and Restart (now) is the only and perhaps also
selected button, can be infered that security is not such a issue here,
but this is a just naive end user guess (which will turn into usage
patter of course since it is how it goes).

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[Bug 1033226] Re: No close option, only restart

2014-01-10 Thread Marc Deslauriers
** Changed in: update-manager (Ubuntu)
 Assignee: (unassigned) = Marc Deslauriers (mdeslaur)

** Changed in: update-manager (Ubuntu)
   Status: Triaged = In Progress

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[Bug 1033226] Re: No close option, only restart

2014-01-10 Thread Matthew Paul Thomas
Matthew Brush, your patch is a first step, though re-adding the close
button would just increase inconsistency between Compiz/Unity 7 (where
dialogs can have close buttons) and Unity 8 (where none will).

More importantly, in its current state the patch contains a security
vulnerability: if someone chooses Restart Later the system is left in
an insecure state indefinitely, dependent on the user remembering that
they had been told -- hours, days, or weeks ago -- that they needed to
restart. Even if they reopened Software Updater manually it wouldn't
tell them. That's why I outlined five steps to fixing this bug, of which
your patch is #2.

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[Bug 1033226] Re: No close option, only restart

2014-01-10 Thread Marc Deslauriers
** Changed in: update-manager (Ubuntu)
   Status: In Progress = Triaged

** Changed in: update-manager (Ubuntu)
 Assignee: Marc Deslauriers (mdeslaur) = (unassigned)

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[Bug 1033226] Re: No close option, only restart

2014-01-10 Thread Matthew Brush
Matthew Paul Thomas, I don't know about Unity, I've never used it (using
XFCE here), but it's kind of not a close button, more like a dismiss
button, if that makes anyone feel better. All dialogs should have a way
to close them without doing anything, always, even if it's like Your
house is on fire, do you want me to email the fire department?, it
should still have a No thanks button or at the very least a window
manager close button.

But anyways, the patch was just a quick hack I made in 3 minutes because
I wanted to be able to close this dialog and with XFCE there's no way to
close it from the GUI otherwise, but if you run update-manager again it
shows the same nag dialog about restarting FWIW, it's how I tested the
patch. It seems like pretty OK behaviour considering I've already been
told I need to restart once and I willingly chose not to do so. Of
course the previous behaviour before it was decided to take the user's
computer hostage was probably better, but such is progress on the Linux
desktop lately; one step forward, two steps back.

Feel free to ignore the patch and/or come up with some other better way
that doesn't take my computer hostage, I'll gladly stop patching random
Python scripts on my system :)

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[Bug 1033226] Re: No close option, only restart

2014-01-10 Thread Marc Deslauriers
Here are some very preliminary debdiffs that implement 1-4. (Not exactly
sure what #5 means yet.)

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[Bug 1033226] Re: No close option, only restart

2014-01-10 Thread Marc Deslauriers
** Patch added: patch for update-manager
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1033226/+attachment/3945787/+files/update-manager_0.196.6.debdiff

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[Bug 1033226] Re: No close option, only restart

2014-01-10 Thread Marc Deslauriers
** Patch added: patch for update-notifier
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1033226/+attachment/3945788/+files/update-notifier_0.151.debdiff

** Also affects: update-notifier (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: update-manager (Ubuntu)
   Status: Triaged = In Progress

** Changed in: update-notifier (Ubuntu)
   Status: New = In Progress

** Changed in: update-manager (Ubuntu)
 Assignee: (unassigned) = Marc Deslauriers (mdeslaur)

** Changed in: update-notifier (Ubuntu)
 Assignee: (unassigned) = Marc Deslauriers (mdeslaur)

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[Bug 1033226] Re: No close option, only restart

2014-01-06 Thread Matthew Brush
Doing stuff like disabling window manager close buttons is very very not
cool.

** Patch added: Allow user to control own computer.
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1033226/+attachment/3942107/+files/update-manager-closable-dialog.patch

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[Bug 1033226] Re: No close option, only restart

2014-01-06 Thread Ubuntu Foundations Team Bug Bot
The attachment Allow user to control own computer. seems to be a
patch.  If it isn't, please remove the patch flag from the attachment,
remove the patch tag, and if you are a member of the ~ubuntu-
reviewers, unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by
~brian-murray, for any issues please contact him.]

** Tags added: patch

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[Bug 1033226] Re: No close option, only restart

2013-10-25 Thread Jérôme Poulin
Well, when waking from sleep this means you're about to use the
computer. Windows already does that and every time I postpone the
restart anyway. Couldn't Ubuntu just restart programs and services which
needs update anyway? The only reason for a reboot would be a local
exploit which most desktop user don't care about. For everything else,
just asking to restart the software like Firefox does would be enough
and for background services they can mostly all be restart. So I'm still
in favor of just changing the system's menu color.

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[Bug 1033226] Re: No close option, only restart

2013-10-16 Thread David N. Welton
The user could be asked again on waking from sleep - that'd be a
reasonable point for many people, because they just got their computer
out and are preparing to use it, but are not in the middle of things.

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[Bug 1033226] Re: No close option, only restart

2013-07-30 Thread Brett Glasson
Well, nearly a year has passed and apparently there is no intention of
fixing this. Lord knows there are a million other bugs in Ubuntu that
need attention but putting an extra button on a dialog box is a pretty
simple thing to implement. It could be done in an hour (actually less)

This is one of the most annoying behaviours of Windows and it irritates
me to the extreme that Ubuntu has decided to follow Microsoft down that
dark, user hostile path.

I am not, however, surpised in the least.

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[Bug 1033226] Re: No close option, only restart

2013-07-30 Thread Axel H.
 I am just wondering whether it would be better to have an automatic
restart ... like in Windows

Excuse me, but WTF?  What the hell have you been smoking? This is a disaster in 
usability.
He I'm happily editing my Office document ... aaand its gone (due to a stupid 
unecessary reboot).

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[Bug 1033226] Re: No close option, only restart

2013-07-05 Thread Tom Slominski
This is definitely one of the most annoying things in Ubuntu. At least
it's not as pushy as it is in Windows. IMHO, it should just hide away in
the system menu indicator (cog thing in the top right corner, whatever
it's called) after the updates should be completed, gently reminding the
user to restart but not insisting on doing so.

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[Bug 1033226] Re: No close option, only restart

2013-06-17 Thread Pablo180
I am just wondering whether it would be better to have an automatic
restart, perhaps in a pop up warning that it will restart and giving an
option to postpone like in Windows (and then perhaps ignore the
postponed time, again like Windows). This would require even less
thought on my part and allow the computer to restart willy nilly without
warning. Which I am sure is much better for users, after all Windows
does it. Hopefully my having multiple windows open and not having saved
my work won't in any way impede the restart.

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Re: [Bug 1033226] Re: No close option, only restart

2013-06-17 Thread Wolter Hellmund
Well I can only understand this suggestion as a joke! Since when is Windows
an example?

A timed restart is nothing but dangerous. The user is perfectly capable of
choosing when to restart.
If a non default option to enable the suggested behavior should exist, I
would have no problem though

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[Bug 1033226] Re: No close option, only restart

2013-06-09 Thread Dražen Lučanin
I would also like to see a close button back on that dialog. Don't
bother users with this persistent window polluting the desktop.

There used to be a nice restart recommended indicator before by making
the gear icon in the indicator menu red and IMHO that was more than
enough. Those who are worried about the security of their OS will
restart and those who just want to get on with our work will be able to
do so without additional windows getting in their way.

If the updater UX remains so aggressive, it will only result in people
turning off automatic updates [1] completely, causing much more severe
security risks.

[1] http://lifehacker.com/5295449/disable-ubuntus-annoying-update-
manager-popup

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Re: [Bug 1033226] Re: No close option, only restart

2013-06-02 Thread bluebomber
You can also do SUPER+w to spread the windows, then you will see an X on 
the window you want to close.

By the way, I am in agreement that this is a bug that needs fixing; the 
fact that we are discussing all these alternative ways to close a window 
is a little ridiculous.

On 06/01/2013 08:35 PM, Wolter Hellmund wrote:
 (2013-06-01 17:46 UTC-0600) matteo sisti sette
 1033...@bugs.launchpad.net:
   Closing the dialog without restarting can be done in several alternative 
 ways
 Really? Oh please tell me one, I haven't found any (only minimizing, but
 it keeps showing up in the launcher)

 Well killing the process is the one I use. Run xkill and you will find a
 cross as your pointer. Click on any window with it and both will vanish!


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Re: [Bug 1033226] Re: No close option, only restart

2013-06-01 Thread Wolter Hellmund
(2013-05-31 15:29 UTC-0600) thedanyes 1033...@bugs.launchpad.net:
 An attempt to make up for weaknesses in the normal restart process by
 adding new places to restart from doesn't make sense to me.

Matteo is not asking for a new restart button or method, he is just
stating that if an update needs a restart to complete, the restart
button embedded in the dialog should be kept and not disposed of; it
just wouldn't make sense to get rid of it.

The only thing that is needed is a button to close the dialog without
restarting. Closing the dialog without restarting can be done in several
alternative ways, but it is unfriendly to the user not to have a
built-in way to do it.

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[Bug 1033226] Re: No close option, only restart

2013-06-01 Thread matteo sisti sette
  Closing the dialog without restarting can be done in several
alternative ways,

Really? Oh please tell me one, I haven't found any (only minimizing, but
it keeps showing up in the launcher)

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Re: [Bug 1033226] Re: No close option, only restart

2013-06-01 Thread Wolter Hellmund
(2013-06-01 17:46 UTC-0600) matteo sisti sette
1033...@bugs.launchpad.net:
  Closing the dialog without restarting can be done in several alternative 
 ways
 Really? Oh please tell me one, I haven't found any (only minimizing, but
 it keeps showing up in the launcher)

Well killing the process is the one I use. Run xkill and you will find a
cross as your pointer. Click on any window with it and both will vanish!

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[Bug 1033226] Re: No close option, only restart

2013-05-31 Thread thedanyes
@matteosistisette
You wouldn't really need to click the okay, since you're restarting anyway, and 
it seems like the rest of your steps only lament how difficult it is to restart 
through the normal Ubuntu unity menu interface.  If there's some issue with the 
normal restart process (and I'm not saying there isn't), I'd think that best 
addressed through a new bug/suggestion.

An attempt to make up for weaknesses in the normal restart process by
adding new places to restart from doesn't make sense to me.

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[Bug 1033226] Re: No close option, only restart

2013-05-31 Thread matteo sisti sette
The normal process to restart, when you restart on your own initiative,
is perfectly fine for me. But when the computer is suggesting you an
**extra** restart that you didn't plan, which  is needed to have the
updates take effect, you should be able to accept and have it done with
just one click, as you already can. The dramatic issue is that you can't
refuse, and that must be fixed, but I wouldn't like to unnecessarily
loose the ability to accept.

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[Bug 1033226] Re: No close option, only restart

2013-05-30 Thread matteo sisti sette
 I'd be fine with a 'restart later' button or a 'don't remind me again'
button, though I still think it comes across as arrogant to imply an
immediate restart should be done without giving the user any specific
details about which update(s) require a restart or why a restart is
necessary.

I agree.

 I don't particularly see the need for a restart button at all when the
user already has another convenient way to restart.

I disagree with this. If I (the user) do decide to restart because the update 
requires it (and I'm annoyed enough that it does), it's 
- 1 click on Restart, 
vs
- 1click on Ok. Go to the topright corner of the screen. Click the menu button. 
Go down to the bottom of the menu. Click restart. Move the cursor to the popup 
window thata appears. Click restart.

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[Bug 1033226] Re: No close option, only restart

2013-05-30 Thread liamdawe
How this hasn't been sorted yet is beyond me for such a simple issue
that people keep overcomplicating. Just give us a simple I will restart
later button and then let us restart when we want. It can be that
simple if the developers let it be.

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[Bug 1033226] Re: No close option, only restart

2013-05-30 Thread Fjodor
To be perfectly honest, in order to be able to defend this UX-wise
atrocity, I think the persons responsible have a moral duty to explain
in great detail to the developers and maintainers of every single other
package manager - especially apt and dpkg - why they also need to
implement this craziness themselves.

Furthermore, they need to make their argument in public, and when the
inevitable (and justified) ridicule has died down, they need to be
called to order and fix this, in order for update-manager to, at a
minimum, make a giant leap forward in order to at least be on par with
windows (which allows restart later where applicable), if they aren't
going to aim for anything approaching the usual, better, UX of Linux
proper...

If the continuing failure to fix this issue doesn't, failure to justify
the need in excruciating and convincing detail, would, to my mind,
justify virtual (and argumentatorial) torches and pitch forks.

Feel free to quote me for this at any given time!

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[Bug 1033226] Re: No close option, only restart

2013-05-29 Thread thedanyes
I'd be fine with a 'restart later' button or a 'don't remind me again'
button, though I still think it comes across as arrogant to imply an
immediate restart should be done without giving the user any specific
details about which update(s) require a restart or why a restart is
necessary.

I still think an informational dialog box with a single OK button would
be the simplest way to get the point across, and I don't particularly
see the need for a restart button at all when the user already has
another convenient way to restart.

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[Bug 1033226] Re: No close option, only restart

2013-03-23 Thread Matt Vickers
From my perusal of the comments, I don't think anybody has mentioned
this particular option yet.

Restart -- Remind me later -- Don't remind me again

This might be a good short-term solution. As discussed, there's a tricky
balance with how long you make the interval between repeat nagging, and
making sure the user is actually reminded. With this proposed solution,
the user opts in to whatever repeat nagging interval we set, but also
has the option of opting-out.

I also agree with the comment about the shutdown menu button (top right
of screen) becoming red acting as a more subtle reminder.

The current behaviour it far too reminiscent of Windows update suddenly
getting in the way (and threatening to reboot in 30 seconds) during the
middle of a presentation.

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[Bug 1033226] Re: No close option, only restart

2013-03-21 Thread Axel H.
Hi,

I can confirm this. On my business PC runs 12.04 which allows me to close the 
upgrade dialog and leaves me the option to reboot or shutdown whenever I prefer 
to do so.
On my home PC, I'm running 12.10 which does not allow to close the dialog and 
ignore the reboot prompt. Why bothering users with a reboot? The reboot is 
suggested but not required.

I've chosen Ubuntu because it was offering more freedom than windows and now 
this? Come on ...
This is heading in the completely wrong direction. Freedom is one of the key 
features of Linux, so please don't take this essential thing away.

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[Bug 1033226] Re: No close option, only restart

2013-03-19 Thread Andreas Altaïr Redmer
I can still see the MessageBox in the source code and it has only the
Reboot button. But anyway this works fine for me (using 12.04.2). The
message, that I should reboot, is now directly on the update manager
main window and after closing it I have the red notifier icon in the top
right of the screen, that tells me to reboot.

Is anyone still able to reproduce this on 12.04 or higher?

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[Bug 1033226] Re: No close option, only restart

2013-03-19 Thread matteo sisti sette
@Andreas I think this is a regression in 12.10 that never existed in 12.04 and 
hasn't beeb addressed yet in 12.10
I am experiencing this in 12.10

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[Bug 1033226] Re: No close option, only restart

2013-03-04 Thread Wolter Hellmund
It worries me that Canonical personnel like Mr. Mathew here have this
ideology. The freedom of the user shall never be restricted in an OS
like Ubuntu, and thus the Software Center or any other system
application will never force a user to restart or do anything else at
any time, he will be warned of repercussions and the best action will be
of his judgement. This, while Ubuntu remains an OS of freedom.

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[Bug 1033226] Re: No close option, only restart

2013-02-07 Thread Matthew Paul Thomas
thedanyes, I think your hypothetical is addressed by my previous
comment. If Ubuntu becomes extremely popular, and the proportion of
people who delay restarting becomes a substantial security problem, it
may indeed become necessary to force restarting, by changing the
Install button to Install and Restart -- which, if clicked, logs out
to a special session where Software Updater is the only thing running
and it restarts when done. But for now at least, we aren't doing that.

Anyway, I've completed the design for this.
https://wiki.ubuntu.com/SoftwareUpdates?action=diffrev2=101rev1=100
A fair bit of work will be involved in keeping it all looking simple,
but this is a summary of the changes required:

1. Software Updater should launch automatically not just when it has
been 24 hours since you were last reminded that security updates were
available, but also 24 hours since you were last reminded to restart to
finish installing security updates. The reason is exactly the same in
both cases; as long as the installation isn't finished, you aren't
secure. And analogously for non-security updates with the non-security
update interval.

2. The restart-required alert should have a Restart Later button.
Hooray!

3. If updates are available *and* a restart is required to install
previous updates, the latter should be shown with secondary text in the
updates alert.

4. If updates are available and a restart is required to install both
these updates *and* previous updates, we shouldn't bother with the The
computer will need to restart text, because the computer already does
need to restart.

5. When installation completes (whether successfully or unsuccessfully),
Software Updater should generally behave as if you have just launched it
manually -- showing whether updates are (still) waiting to be installed,
a restart is required, both, or neither. This should simplify the code a
bit.

** Changed in: update-manager (Ubuntu)
   Status: In Progress = Triaged

** Changed in: update-manager (Ubuntu)
 Assignee: Matthew Paul Thomas (mpt) = (unassigned)

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[Bug 1033226] Re: No close option, only restart

2013-02-07 Thread Matthew Paul Thomas
** Description changed:

  The latest updates to software updater in 12.10 has only given one
  option in the pop up after installing updates and that is to restart,
  where is my restart later or close option?
  
- This is a big usability bug!
+ https://wiki.ubuntu.com/SoftwareUpdates#Launching_automatically:
+ Software Updater should launch automatically ... when ... security
+ updates require a restart to finish installing, and it has been at least
+ 24 hours since you were told about this; or ... non-security updates
+ require a restart to finish installing, and the “When there are other
+ updates” interval has passed since Software Updater was last open
+ (either automatically or manually).
+ 
+ https://wiki.ubuntu.com/SoftwareUpdates#restart: If no updates are
+ installable, but a restart is required to finish installing previous
+ updates, a “Software Updater” alert should appear, with text “This
+ computer needs to restart to finish installing updates”, and
+ “Settings…”, “Restart Later” and “Restart Now…” buttons.
+ 
+ https://wiki.ubuntu.com/SoftwareUpdates#alert: If appropriate, the
+ alert should have secondary text: “The computer also needs to restart to
+ finish installing previous updates.”
+ 
+ https://wiki.ubuntu.com/SoftwareUpdates#After_installing: After
+ installing, Software Updater should behave as if it has just finished a
+ manual check for updates ... whether it be showing updates that remain
+ uninstallable, showing that a restart is required, showing both at once,
+ or showing that everything is up to date.

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[Bug 1033226] Re: No close option, only restart

2013-02-07 Thread Fjodor
Mathhew: I still can't thank you enough for actually working on this,
but I'm afraid I still disagree with some of the premises:

1) No update (except kernel if you aren't running ksplice) should
require a restart for it's own sake. dpkg does provide for restarting
daemons, in which case they will load the newly installed versions of
any shared libraries. This is OS 101 (at least before MS DLL Hell)

2) If we can't convince maintainers of packages that would benefit from
a restart *of the program* to do a micro-version release that restarts
it (which we probably can in the vast majority of cases), display a list
of daemons that would benefit from a restart.

3) Whereas I'll commend you for your own 2), 4), and 5),  in the comment
above, I still believe that:

A) Only kernel upgrades are actually valid reasons to reboot (if you
require the new kernel). Ksplice seems to alleviate that somewhat. The
premise for this assumption is that newly instantiated programs will
pick the newest of the available libraries (unless their programmers
came from MS land).

B) In re A), there still isn't a valid use case for replicating MS
behaviour such as requiring reboots on a whim, when restarting the
relevant programs will suffice.

C) What I'm describing here is the actual behaviour (and modus operandi)
for most of the APT system, so I still have a hard time figuring out why
anyone would want to, unnecessarily, replicate one of the most hated
-bugs- / features of Windows...

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[Bug 1033226] Re: No close option, only restart

2013-02-07 Thread Fjodor
Observe in the above comment that we shift the responsibility to
ourselves, as developers, instead of just dictating that we want the
user to, essentially, throw away most of the context and focus of
whatever work was done since the last reboot, just because we are
lazy...

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[Bug 1033226] Re: No close option, only restart

2013-02-03 Thread Dražen Lučanin
I also think that changing the shutdown menu color was enough. A close
window option should definitely be returned.

If updates render the system unstable unless a restart is done right
away, something should be done about the updating system itself (maybe
mimic the Chromium approach, they did it quite well from what I've read
about it) and not force the user to stop his/her work, restart and get
all the apps back up. I doubt many users would do something like that in
the middle of work, as Matthew Inman humorously portrayed.

http://theoatmeal.com/pl/my_daily_lie/updates

What the current behaviour results in is that I minimize the window and
it eats up my launcher and alt-tab space for the whole day (sometimes
even longer if I choose to just suspend over-night) - which can be
pretty frustrating.

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[Bug 1033226] Re: No close option, only restart

2013-02-01 Thread Jack Leigh
What was wrong with turning the shutdown menu bit red as in precise?

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[Bug 1033226] Re: No close option, only restart

2013-01-23 Thread Fjodor
thedanyes: As will be apparent from my comments above, you and I agree
on this problem, but UX-wise, there should not be exactly *one* button -
OK, since some people might wonder whether that will trigger said
reboot.

Thus, as I think has been covered above, there should be exactly two
buttons, namely Restart Now and something to the effect of I'll make
the decision on when to reboot myself...

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[Bug 1033226] Re: No close option, only restart

2013-01-22 Thread thedanyes
Maybe this will clarify the situation:  Let's say we turned this into a
configurable behavior.  What would the configuration option say?  Force
user to reboot after updates - OFF/ON

Can you imagine anyone purposely setting that option to ON for their own
system?  Of course not.  Even people who take security updates very
seriously might have something they want to do before they restart, and
they definitely have the skill to click the restart option in the normal
menu on their own.

The current behavior is ridiculous.  Please see my comment on
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/917452

If you want my recommendation:  Give an informational notice dialog
after installing security updates that require a reboot to take effect.
It could say something like, 'Critical security updates have been
installed, but they won't take effect until you reboot'.  It should have
a single button on it - 'OK'.

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[Bug 1033226] Re: No close option, only restart

2013-01-17 Thread Matthew Paul Thomas
** Attachment added: sketches in progress
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1033226/+attachment/3486390/+files/p11.jpg

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[Bug 1033226] Re: No close option, only restart

2013-01-17 Thread Fjodor
Matthew: It's really great to see you put so much work into this -
though we may disagree, you are actually doing something!

I'd have to say that the upper left version appeals to me the most,
although I disagree a bit with the phrasing. To the best of my
knowledge, most *nix software doesn't need a reboot (I think we agree on
that), but this is mainly a result of the *nix VM model of very limited
abilities for processes to share memory, meaning that .so files will be
loaded into memory by the process, and then stay there, unaltered, until
the process terminates, meaning that running processes will happily
utilise the pre-upgrade version until otherwise terminated, and then
switch to using the new one upon restart.

Obviously, there are situations where it makes a lot of sense to switch
to the new version (especially for security fixes), but in the vast
majority of cases, a simple restart of the applications relying on those
libs is all it takes, which is why dpkg is made to routinely restart
dependent daemons.

Thus, the need for a real reboot of the actual machine is then reserved
for kernel updates addressing vulnerabilities, or massively
restructuring changes to other sorts of very basic things like major
upgrades to glibc or some-such.

Furthermore, I have yet to see a .deb file that specifies things to be
run upon the next reboot only in order to finish the installation.
This is a direct result of what I describe above, and one of the
oddities of the Windows world to rely on post-reboot configuration (I'm
sure that there are reasons that seemed logical at the time).

Therefore, I would, as said, recommend the upper left one, but with the
text changed to something akin to In order to take full advantage of
this or earlier upgrades, a reboot is recommended. and then limit the
packages that suggest a reboot to an absolute minimum.

Best regards and thank you for your work,

Sune

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[Bug 1033226] Re: No close option, only restart

2013-01-17 Thread Stefan Beller
 Matthew: It's really great to see you put so much work into this!

Thanks from me as well :)

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[Bug 1033226] Re: No close option, only restart

2013-01-15 Thread Matthew Paul Thomas
Fjodor, sure, it would make sense to special-case Ksplice, if a non-
trivial proportion of Ubuntu users ran it. There are always exceptions
like that, and like the NAT case, and deciding whether to handle them
would be much easier with stats about how common they are.

Nobody has ever suggested an immediate reboot. That is a straw man.

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[Bug 1033226] Re: No close option, only restart

2013-01-15 Thread Fjodor
Matthew, well, you are correct, of course, that the dialog asking for a
reboot has been improved with an option to minimise it, but I still fail
to see what the point in not making it closeable might be. This, to me,
constitutes suggesting an immediate reboot.

Anyway, barring a simple, non-explained option to close it, I do like
Stefan's suggestion in comment #22 if you really do want people to
reboot, as it would make the case for actually rebooting, but still
signal that you, the user, is actually in charge. I can't stress enough
how important the latter is for me, and has been for all the people I've
successfully moved to Ubuntu!

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[Bug 1033226] Re: No close option, only restart

2013-01-14 Thread Matthew Paul Thomas
An update never forces you to restart the OS. But when there is a
security update for a component that Ubuntu does not have the technology
to restart in-place (the kernel, glibc, etc), for as long as you don't
restart, you are at just as much risk as if you hadn't installed the
security update at all. (This is why Oracle sells Ksplice, for example.)
So it's just as important to get you to restart as it was to prompt you
about the update to begin with. That updates requiring restart aren't
flagged ahead of time is bug 255443, and bug 802065 suggests a way of
making the restarts quicker.

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[Bug 1033226] Re: No close option, only restart

2013-01-14 Thread Stefan Beller
It's not just the bare operating system, but also a bunch of user programs.
I tend to have many programs opened at once, such as different editors for 
different tasks (programming in different languages requires different editors 
;) or media players or chat windows.

So the restarting itself (of the OS) only takes a minute, but then
starting all the user programs may take a while as well.

Some user programs cannot recreate the same state they are in, i.e.
thunderbird starts with all tabs closed. I tend to use open thunderbird
tabs as reminders for answering mail, hence a restart needs my attention
in remembering what to open after the restart again.

This is why I am in strong favor of an 'Ok, I know my risk, but don't
force me to restart, please!' button.

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[Bug 1033226] Re: No close option, only restart

2013-01-14 Thread Fjodor
Mathhew: Would it be reasonable for me to assume, then, that you will
quit the nagging if you, somehow, magically, detect that I run Ksplice?

Regardless, a very valuable part of security assessment is possible
attack vectors, and I'd be hard pressed to agree that prompting me to
restart my private, NAT'ed, desktop machine because of an obscure glibc
privilege escalation bug that requires physical  access to the machine
is the best way to go about these sort of things.

As Stefan, below, points out, there are a number of very good reasons,
usability-wise, to forgo an immediate reboot, and if the best you can
come up with in defense is what you just wrote, I do believe Microsoft
has a few positions open still, if a desire to force the end-user's hand
just happens to be you're particular fetish... If this is the case, this
sort of forcing might even be in order on that particular platform, so
how could you lose?

Apologizing in advance for my above comment, I'd like to state, more
diplomatically, that your case for immediate reboots is weak, and your
insistence on them - to the effect of forcing them upon the users who
don't happen to know of 'ps ax|grep update-manager' and a subsequent
kill is exactly the thing that we *don't* need if we are ever to gain
any significant market share in the Desktop segment.

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[Bug 1033226] Re: No close option, only restart

2013-01-14 Thread Stefan Beller
Maybe there could be 2 buttons, 
Restart and Do not restart.

The Do not restart button is gray and disabled at first and only becomes 
clickable if you
enable a checkbox I know my risk about not restarting, I really want to 
restart later with a link explaining what Matthew wrote (No security until 
restarted)

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[Bug 1033226] Re: No close option, only restart

2013-01-10 Thread Matthew Paul Thomas
** Changed in: update-manager (Ubuntu)
   Status: Confirmed = In Progress

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[Bug 1033226] Re: No close option, only restart

2013-01-10 Thread Matthew Paul Thomas
(But not annoying enough for you to subscribe to the bug report,
apparently.:-)

There's one more tricky issue to consider: what if you choose to restart
later, but then other updates become available, and you open Software
Updater to install those. Probably we'd need to embed a reminder to
restart inside the normal updates alert. But we mustn't confuse it with
the normal message that some of the not-yet-installed updates will
require a restart.

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[Bug 1033226] Re: No close option, only restart

2013-01-10 Thread Fjodor
First of all, Matthew, thank you for actually working on this!

However, the following fresh idea might be based on a lack of
knowledge about a change in the state of affairs of Linux software
(possibly attributable to sky-rocketing complexity), but except for
upgrades to large swaths of core system components - i.e. distribution-
level upgrades - I have never, for the past 14 years, seen an upgrade
that warranted forcing the user to reboot (though some can,
beneficially, prompt a recommendation of restarting a service or some
such, which dpkg and friends handle very well). GUI upgrades might very
well require a restart of X, but that's about it, so perhaps we should
work on developing functionality for dpkg and friends to queue those
pending an X restart (and then, possibly, queue core lib upgrades
pending this reboot that you seem to want to force upon people
instead)...

Thus, I can, at most, agree to a message to the effect of Due to the
nature of the just completed upgrade, we recommend that you reboot
afterwards - or take measures equivalent to a reboot as far as package
is concerned.

This could, in answer to your false dilemma above, be supplemented by a
Since your last reboot, N package upgrades have prompted such a
recommendation.

This should, of course, only be displayed in connection with upgrades
that actually prompts a recommendation for a reboot, i.e. most certainly
not at every single subsequent reboot!

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[Bug 1033226] Re: No close option, only restart

2013-01-09 Thread nemesys
Please revert, this IS really annoying me to death!

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[Bug 1033226] Re: No close option, only restart

2013-01-08 Thread Matthew Paul Thomas
Yes, I just need to define what exactly the Restart Later button would
do. When would it remind you again? For a security update that requires
restart, if you choose not to restart, you are in a situation equivalent
to not having the update installed. So perhaps the reminder should be as
frequent as the normal update notification.

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[Bug 1033226] Re: No close option, only restart

2013-01-08 Thread Pablo180
What about using a timed notification, e.g. every 30 mins a reminder
pops up in the notification area. Much less obtrusive than something
that needs to be clicked away, but significantly nagging enough that the
user would remember and restart fairly shortly after the update.

That would certainly work for me.

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[Bug 1033226] Re: No close option, only restart

2013-01-08 Thread Stefan Beller
Both ideas are way too nagging in my opinion.
Currently(?) or in former versions of Ubuntu you just had the Menu Button being 
colored differently, i.e. red.
This would be enough for me to know I need to restart soon.

However I do not want to be restricted or distracted while having not
restarted, e.g. I need to finish important work first, so I need full
concentration.

Also it's the users freedom to not restart soon, so the user should not
be jailed in any way there.

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[Bug 1033226] Re: No close option, only restart

2013-01-08 Thread Fjodor
Re the past 3 comments, I'd like to suggest no repeat nagging, but
instead of the text Restart Later, we might say I'll restart (by my?)
myself or something to that effect.

Not only does that mimic the earlier behaviour of restart later, but
it actually and actively gives the message that the choice is now up to
user, which can only be a UX win for all parties.

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[Bug 1033226] Re: No close option, only restart

2012-12-27 Thread liamdawe
Matthew any word on if you are still working on this?

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[Bug 1033226] Re: No close option, only restart

2012-12-22 Thread Gerry
How did this make it through? Is there any automated testing to prevent
against core interface buttons get deleted?

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[Bug 1033226] Re: No close option, only restart

2012-11-27 Thread Adrian Bridgett
As a full time sysadmin this doesn't count as usability.  On XFCE it's
time to resort to xkill.  Encourage restarts by all means, but leaving
the box up like this is acting as a nanny state which just annoys
people.  It's almost as bad as the one Windows had(has?)

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[Bug 1033226] Re: No close option, only restart

2012-11-21 Thread prani_bobby
Please bring back the restart later button!

** Attachment added: no_restart_later.jpg
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1033226/+attachment/3440384/+files/no_restart_later.jpg

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[Bug 1033226] Re: No close option, only restart

2012-11-19 Thread Brian Murray
** Tags added: usability

** Tags added: quantal

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[Bug 1033226] Re: No close option, only restart

2012-11-19 Thread Matthew Paul Thomas
** Changed in: update-manager (Ubuntu)
   Status: Triaged = Confirmed

** Changed in: update-manager (Ubuntu)
 Assignee: (unassigned) = Matthew Paul Thomas (mpt)

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[Bug 1033226] Re: No close option, only restart

2012-11-17 Thread Fjodor
One of my main selling points when encouraging my friends and family
to switch to Linux (and Ubuntu in particular) has been that restarts are
seldom necessary - hitherto proudly displayed by the Restart Later
button.

Incidentally, I'm not aware of any equivalent to the workaround
mentioned in #2 under Cinnamon, so thus far I've ps ax|grep'ed update-
manager and kill'ed the pid.

I use the terminal quite a lot, so I *can* continue to do this, but the
symbolic value of trying to coerce me into rebooting when I might just
as well choose a better, later, time to do so, by making me to jump
through hoops in order to exercise this choice, gives me horror
flashbacks to the times of Windows 95, which was what prompted me to
turn to Linux in the first place.

If that's not a bug, usability- or otherwise, I don't know what is...

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[Bug 1033226] Re: No close option, only restart

2012-11-16 Thread Jérôme Poulin
What's the hurry to restart so soon anyway? Don't mimic Windows, Adobe,
Java and force the user to reboot with time wasting popups, you know the
user will ignore it anyway.

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[Bug 1033226] Re: No close option, only restart

2012-11-08 Thread Jonathan Davies
** Changed in: update-manager (Ubuntu)
   Status: Confirmed = Triaged

** Changed in: update-manager (Ubuntu)
   Importance: Undecided = Medium

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[Bug 1033226] Re: No close option, only restart

2012-11-08 Thread liamdawe
Wow someone finally decided to work on this?

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[Bug 1033226] Re: No close option, only restart

2012-09-17 Thread Edward Donovan
In duplicate bug 1051828, Michael Muller makes this point:

After applying updates via update-manager, a window pops up which tells
the user to restart his system. Unlike most windows, there is only a
ok button but no cancel button. This may confuse people as they just
click the button to kill that popup window (but actually, he just told
his system to restart).

Therefore, there should also be a cancel button in case one does not
want to restart his system.


** Summary changed:

- No close option, only restart, big usability bug 12.10
+ No close option, only restart

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[Bug 1033226] Re: No close option, only restart, big usability bug 12.10

2012-08-31 Thread Rocko
Thanks for pointing out the workaround - I hadn't seen that. But it's a
pity that we have to learn workarounds for basic issues like this.
Sometimes I'm prompted to restart when I know for a fact that I don't
need to.

And while we're on usability bugs, does update-manager have to do an
update each time you run it?-It takes ages to complete. And it no longer
remembers whether you have the 'view details' pane open from last time -
you have to open it every time to run it if you want to see what has
changed.

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[Bug 1033226] Re: No close option, only restart, big usability bug 12.10

2012-08-30 Thread Edward Donovan
One thing - closing update manager from the Unity quicklist is still
available.  Right click on the launcher icon.  I think the new design is
intended to push users to restart soon.  That's basically a good thing,
and from my POV as a user, having that one way to close it may be
enough.  Thanks.

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[Bug 1033226] Re: No close option, only restart, big usability bug 12.10

2012-08-05 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: update-manager (Ubuntu)
   Status: New = Confirmed

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[Bug 1033226] Re: No close option, only restart, big usability bug 12.10

2012-08-05 Thread liamdawe
** Description changed:

  The latest updates to software updater in 12.10 has only given one
  option in the pop up after installing updates and that is to restart,
- why is my restart later or close option?
+ where is my restart later or close option?
  
  This is a big usability bug!

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