[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2013-05-28 Thread Laura Czajkowski
upgraded to Raring so no longer have a quantal machine to test on

** Changed in: linux (Ubuntu)
   Status: Incomplete = Invalid

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  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2013-05-27 Thread Christopher M. Penalver
Laura Czajkowski, as per
http://www.toshiba.co.uk/innovation/download_bios.jsp?service=UK an
update is available for your BIOS (1.80). If you update to this, does it
change anything?

If not, could you please provide the output of the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

As well, could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications-Accessories-Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux replace-with-bug-number

Also, could you please test the latest upstream kernel available following 
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional 
upstream developers to examine the issue. Please do not test the kernel in the 
mainline kernels archive directory daily folder, but the one all the way at the 
bottom. Once you've tested the upstream kernel, please comment on which kernel 
version specifically you tested. If this bug is fixed in the mainline kernel, 
please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For 
example:
kernel-fixed-upstream-v3.10-rc3

This can be done by clicking on the yellow circle with a black pencil icon next 
to the word Tags located at the bottom of the bug description. As well, please 
remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why 
specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: bios-outdated-1.80 needs-upstream-testing

** Tags added: regression-potential

** Tags removed: regression-potential
** Tags added: needs-bisect regression-release

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-11-06 Thread Laura Czajkowski
** Attachment added: current temperature running precise kernel
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1063670/+attachment/3425732/+files/Screenshot%20from%202012-11-06%2015%3A46%3A30.png

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Title:
  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-31 Thread Laura Czajkowski
czajkowski@sheldon:~$ uname -a
Linux sheldon 3.5.0-18-generic #29-Ubuntu SMP Fri Oct 19 10:26:51 UTC 2012 
x86_64 x86_64 x86_64 GNU/Linux


It's still having issues when plugged in and still around 72.  I'm hoping to 
find someone at UDS to help further debug this.

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  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-31 Thread Christopher M. Penalver
** Tags added: kernel-therm

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  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-30 Thread Laura Czajkowski
with the help of Leann yesterday I installed the latest precise kernel,
and now my temperature is at a constant 16 degrees :D

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  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-30 Thread Christopher M. Penalver
Laura Czajkowski, great! Could you please share which kernel version
specifically you installed?

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  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-16 Thread Christopher M. Penalver
Laura Czajkowski, using my own Toshiba Satellite L305D-S5934 as an
example, at ~100 C the PC would turn off due to overheat. One would be
entering problem territory ~93 C. Howver, while 86 C is bordering on
higher than desired, I've had no problem running it around that in
Quantal. I just had to be ready to implement the previously mentioned
WORKAROUND.

Just to clarify:
+ Using the kernels 3.5.0-17 3.2.0-22 3.0.0-15 the fans came on around 86 C and 
would stop at 71 C?
+ When you say they fans stop at 71 C, is it that the fans spins 
lower/unaudible, or it comes to a complete stop?

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  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-16 Thread Laura Czajkowski
Christopher, when it is at 71 there is no fans running.

Yes I did look at the work around but I'd be more interested in finding
a solution also. I will try it with a precise live cd in a week when
back in the UK.thanks for the help though.

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  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-16 Thread Christopher M. Penalver
** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-16 Thread Laura Czajkowski
christopher I can't be sure I had the laptop only a few weeks on precise
and it was new.  Since upgrading to Q it's just been a nightmare with
temperature always at 71 degrees and often sits at 86 most days.

I've tried different kernels and still the fans are not coming on early
enough to stop it raising so high.

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  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-16 Thread Laura Czajkowski
I should add I've tried the following:

3.5.0-17
3.2.0-22
3.0.0-15

Fans do come on when it reaches 86 degrees but not for long and then
goes back to sitting at 71

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Title:
  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
  temperature always high

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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-14 Thread Christopher M. Penalver
Laura Czajkowski, did this issue not occur in a release prior to
Quantal?

As a potential WORKAROUND, if your CPU sensors approach overheat/auto-shutdown, 
you could governor your CPUs by executing the following via a terminal:
sudo cpufreq-selector --cpu=0 --governor=powersave  sudo cpufreq-selector 
--cpu=1 --governor=powersave  sudo cpufreq-selector --cpu=2 
--governor=powersave  sudo cpufreq-selector --cpu=3 --governor=powersave  
cpufreq-info

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-09 Thread Joseph Salisbury
** Changed in: linux (Ubuntu)
   Importance: Undecided = High

** Tags added: kernel-da-key

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Title:
  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-08 Thread Andy Whitcroft
@Laura -- we need to identify what if any kernel this worked for in
12.04.  You should be able to download and install the latest 12.04
kernel and run it against your quantal userspace.  You can find those
kernels in the version page for the linux package:

https://launchpad.net/ubuntu/+source/linux/+publishinghistory

If you could try the latest 3.2.x kernel and let us know if that works.

** Summary changed:

- Fans no longer working and cooling machine temperature always high
+ [toshiba Z830] [Quantal] Fans no longer working and cooling machine 
temperature always high

** Package changed: kernel-package (Ubuntu) = linux (Ubuntu)

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  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-08 Thread Laura Czajkowski
apport information

** Tags added: apport-collected

** Description changed:

  when I start up machine a bubble appears saying sensors are all 0
  degrees after 5 mins of usage heat temperature shows 70 degrees few
  minutes later it rises to 86 this is where it sits most of the day.
  
  Fans don't seem to be regulating the machine.
  
  Doesn't matter if there is 1 application running or 10  Temperature is
  always high
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: kernel-package (not installed)
  ProcVersionSignature: Ubuntu 3.5.0-17.27-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu1
  Architecture: amd64
  Date: Mon Oct  8 11:06:43 2012
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111012)
  SourcePackage: kernel-package
  UpgradeStatus: Upgraded to quantal on 2012-09-08 (29 days ago)
+ --- 
+ ApportVersion: 2.6.1-0ubuntu1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  czajkowski   1985 F pulseaudio
+ CRDA:
+  country FR:
+   (2402 - 2482 @ 40), (N/A, 20)
+   (5170 - 5250 @ 40), (N/A, 20)
+   (5250 - 5330 @ 40), (N/A, 20), DFS
+   (5490 - 5710 @ 40), (N/A, 27), DFS
+ DistroRelease: Ubuntu 12.10
+ HibernationDevice: RESUME=UUID=39ffc27c-0543-4453-912b-36884a1b6f4c
+ InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111012)
+ MachineType: TOSHIBA SATELLITE Z830
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=ce6ea08d-b7a1-41cb-9678-b534afddd7e8 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.5.0-17.27-generic 3.5.5
+ RelatedPackageVersions:
+  linux-restricted-modules-3.5.0-17-generic N/A
+  linux-backports-modules-3.5.0-17-generic  N/A
+  linux-firmware1.94
+ Tags:  quantal running-unity
+ Uname: Linux 3.5.0-17-generic x86_64
+ UpgradeStatus: Upgraded to quantal on 2012-09-08 (29 days ago)
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 11/09/2011
+ dmi.bios.vendor: TOSHIBA
+ dmi.bios.version: Version 1.40
+ dmi.board.asset.tag: 00
+ dmi.board.name: Portable PC
+ dmi.board.vendor: TOSHIBA
+ dmi.board.version: Version A0
+ dmi.chassis.asset.tag: 00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: TOSHIBA
+ dmi.chassis.version: Version 1.0
+ dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.40:bd11/09/2011:svnTOSHIBA:pnSATELLITEZ830:pvrPT22LE-00F004EN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
+ dmi.product.name: SATELLITE Z830
+ dmi.product.version: PT22LE-00F004EN
+ dmi.sys.vendor: TOSHIBA

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1063670/+attachment/3385877/+files/AlsaInfo.txt

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Title:
  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
  temperature always high

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[Bug 1063670] Re: [toshiba Z830] [Quantal] Fans no longer working and cooling machine temperature always high

2012-10-08 Thread Laura Czajkowski
screenshot of sensors image not working

** Attachment added: Screenshot from 2012-10-08 11:52:35.png
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1063670/+attachment/3385922/+files/Screenshot%20from%202012-10-08%2011%3A52%3A35.png

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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  [toshiba Z830] [Quantal] Fans no longer working and cooling machine
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