[Bug 1130199] Re: [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

2013-04-08 Thread Luke Yelavich
** Changed in: alsa-driver (Ubuntu)
   Status: New = Invalid

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Title:
  [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

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[Bug 1130199] Re: [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

2013-04-05 Thread pramathesh ambasta
After trying out various options I sent the machine to our maintenance
people.

It seems there was a hardware issue with the sound card. They have
rectified it and the sound is working fine.

Sorry for all the trouble. As far as I am concerned, we could treat the
bug as RESOLVED and close this bug.

Thanks for everyone's time


** Description changed:

  Till about a month ago there was no sound problem on my HP Probook
  running Ubuntu 12.03. I think a recent upgrade has broken the sound
  system. Now there is no sound at all. I have tried searching for
  solutions but fixes have failed. I downloaded the latest alsa driver
  from the alsa project site and compiled it. But this too has not worked.
  
  Need to know what to do
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-37.58-generic 3.2.35
  Uname: Linux 3.2.0-37-generic x86_64
  NonfreeKernelModules: wl
  AlsaVersion:
-  Advanced Linux Sound Architecture Driver Version 1.0.25.
-  Compiled on Feb 19 2013 for kernel 3.2.0-37-generic (SMP).
+  Advanced Linux Sound Architecture Driver Version 1.0.25.
+  Compiled on Feb 19 2013 for kernel 3.2.0-37-generic (SMP).
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  ArecordDevices:
-   List of CAPTURE Hardware Devices 
-  card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
-Subdevices: 1/1
-Subdevice #0: subdevice #0
+   List of CAPTURE Hardware Devices 
+  card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  pramathesh   3266 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  pramathesh   3266 F pulseaudio
  Card0.Amixer.info:
-  Card hw:0 'PCH'/'HDA Intel PCH at 0xd472 irq 48'
-Mixer name : 'Intel CougarPoint HDMI'
-Components : 'HDA:111d7605,103c1618,00100105 
HDA:11c11040,103c3066,00100200 HDA:80862805,80860101,0010'
-Controls  : 37
-Simple ctrls  : 13
+  Card hw:0 'PCH'/'HDA Intel PCH at 0xd472 irq 48'
+    Mixer name : 'Intel CougarPoint HDMI'
+    Components : 'HDA:111d7605,103c1618,00100105 
HDA:11c11040,103c3066,00100200 HDA:80862805,80860101,0010'
+    Controls  : 37
+    Simple ctrls  : 13
  Date: Tue Feb 19 21:23:04 2013
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 
(20120425)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
-  3266  pramathesh  F pulseaudio
-PID ACCESS COMMAND
+  3266  pramathesh  F pulseaudio
+    PID ACCESS COMMAND
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/10/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68SCE Ver. F.04
  dmi.board.name: 1619
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 97.41
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68SCEVer.F.04:bd05/10/2011:svnHewlett-Packard:pnHPProBook6560b:pvrA0001D02:rvnHewlett-Packard:rn1619:rvrKBCVersion97.41:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 6560b
  dmi.product.version: A0001D02
  dmi.sys.vendor: Hewlett-Packard

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Title:
  [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

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[Bug 1130199] Re: [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

2013-02-19 Thread pramathesh ambasta
Update Manager has updated the kernel and pulse audio. However no sound
still.

The output of uname -a:

Linux niranjan-ub 3.2.0-38-generic #60-Ubuntu SMP Wed Feb 13 13:22:43
UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

I also tried booting previous kernels through grub but not sound.

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Title:
  [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

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[Bug 1130199] Re: [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

2013-02-19 Thread Raymond
post the output of alsa-info.sh

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  [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

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[Bug 1130199] Re: [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

2013-02-19 Thread pramathesh ambasta
Sorry but I can't find alsa-info.sh. Could you please tell me where I
can find it?

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Title:
  [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

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[Bug 1130199] Re: [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

2013-02-19 Thread pramathesh ambasta
Ok I downloaded the scripts from alsa-project.org. I am attaching the
output.

** Attachment added: additional information from alsa-info.sh
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1130199/+attachment/3536739/+files/alsa-info.txt.Cw57VGwEUN

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Title:
  [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

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[Bug 1130199] Re: [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

2013-02-19 Thread Raymond
6803.993041] CPU1: Package power limit notification (total events = 555)
[ 6803.993045] CPU2: Package power limit notification (total events = 555)
[ 6803.993048] CPU3: Package power limit notification (total events = 555)
[ 6803.993051] CPU0: Package power limit notification (total events = 555)
[ 6803.993385] CPU1: Package power limit normal
[ 6803.993388] CPU2: Package power limit normal
[ 6803.993390] CPU0: Package power limit normal
[ 6803.993392] CPU3: Package power limit normal


it is strange that pin-ctls of headphone is not HP OUT


Node 0x0b [Pin Complex] wcaps 0x400581: Stereo
  Control: name=Headphone Jack, index=0, device=0
  Pincap 0x0001001c: OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x0421401f: [Jack] HP Out at Ext Right
Conn = 1/8, Color = Green
DefAssociation = 0x1, Sequence = 0xf
  Pin-ctls: 0x00:
  Unsolicited: tag=01, enabled=1
  Power: setting=D0, actual=D0
  Connection: 3
 0x13 0x14* 0x1c

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Title:
  [HP ProBook 6560b, IDT 92HD81B1X5, Speaker, Internal] No sound at all

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