[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-08-27 Thread Anderson Dias
Same problem here, NTFS or FAT32 not mounting.

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  Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-08-27 Thread Anderson Dias
** Changed in: ubuntu
 Assignee: (unassigned) = Anderson Dias (ander-silva-dias)

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  Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-08-27 Thread Anderson Dias
** Changed in: ubuntu
 Assignee: Anderson Dias (ander-silva-dias) = (unassigned)

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  Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-08-27 Thread Anderson Dias
** Changed in: ubuntu
   Status: Confirmed = Fix Released

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  Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-08-27 Thread Stephen D. Cofer
Why was this changed to Fix Released?

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-08-27 Thread Stephen D. Cofer
Booting into the install kernel (and into the liveCD for 13.04), the
drive works.

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-08-25 Thread Stephen D. Cofer
Have the same problem, though it will absolutely not allow any use of
the drive and will sometimes not even successfully be listed as a
device.  Using Ubuntu 13.04 on both a desktop (Gateway DX) and a netbook
(Acer Aspire One), and the same thing happens to both when I plug in the
device (a Toshiba 1TB external HDD formatted in Windows using NTFS).

[ 2538.581974] usb 1-6: new high-speed USB device number 2 using ehci-pci
[ 2538.716996] usb 1-6: New USB device found, idVendor=0480, idProduct=a009
[ 2538.717003] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2538.717006] usb 1-6: Product: External USB 3.0
[ 2538.717009] usb 1-6: Manufacturer: TOSHIBA
[ 2538.717012] usb 1-6: SerialNumber: 2A102600
[ 2538.717367] scsi7 : usb-storage 1-6:1.0
[ 2542.153688] scsi 7:0:0:0: Direct-Access TOSHIBA  External USB 3.0 0201 
PQ: 0 ANSI: 6
[ 2542.154412] sd 7:0:0:0: Attached scsi generic sg6 type 0
[ 2542.156277] sd 7:0:0:0: [sdf] 1953525164 512-byte logical blocks: (1.00 
TB/931 GiB)
[ 2542.158043] sd 7:0:0:0: [sdf] Write Protect is off
[ 2542.158050] sd 7:0:0:0: [sdf] Mode Sense: 2f 00 00 00
[ 2542.158913] sd 7:0:0:0: [sdf] Write cache: disabled, read cache: enabled, 
doesn't support DPO or FUA
[ 2573.213682] usb 1-6: reset high-speed USB device number 2 using ehci-pci
[ 2604.174936] usb 1-6: reset high-speed USB device number 2 using ehci-pci
[ 2635.104236] usb 1-6: reset high-speed USB device number 2 using ehci-pci
[ 2635.570196] usb 1-6: USB disconnect, device number 2
[ 2635.578280] sd 7:0:0:0: [sdf] READ CAPACITY failed
[ 2635.578287] sd 7:0:0:0: [sdf]  
[ 2635.578290] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 2635.578293] sd 7:0:0:0: [sdf] Sense not available.
[ 2635.578345] sd 7:0:0:0: [sdf] Asking for cache data failed
[ 2635.578353] sd 7:0:0:0: [sdf] Assuming drive cache: write through
[ 2635.578372] sdf: detected capacity change from 1000204883968 to 0
[ 2635.578529] sd 7:0:0:0: [sdf] READ CAPACITY failed
[ 2635.578535] sd 7:0:0:0: [sdf]  
[ 2635.578537] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 2635.578539] sd 7:0:0:0: [sdf] Sense not available.
[ 2635.578564] sd 7:0:0:0: [sdf] No Caching mode page present
[ 2635.578567] sd 7:0:0:0: [sdf] Assuming drive cache: write through
[ 2635.578584] sd 7:0:0:0: [sdf] Attached SCSI disk

sdf does not show in /dev usually, and if it does, trying to manually
mount the device hangs mount and I am unable to stop it.

When the desktop ran Ubuntu 12.04 it mounted it successfully; similarly,
the desktop running Windows 7 does as well as a Dell Mini netbook
running 12.04.  The device has no errors when running disk check in
Windows nor any issues when using a SMART program to analyze it.

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  Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-08-20 Thread Ingo Breßler
Same problem here, using Xubuntu 13.04: NTFS volume on external USB
device (WD My Book). It works fine on Ubuntu 11.10. On 13.04 mounting
works fine too but directory listings don't:

# ls -la media/Musik/
ls: reading directory media/Musik/: Input/output error
total 0

The top-level dir listing is ok but for more than half of the subdirs, I get 
this error. Because it can't even list the contents I haven't tried to 
read/write/copy anything.
If I attach the device back to the 11.10 machine everything works fine again 
and checksums match.

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  Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-08-03 Thread mityi
Same problem here, tried on fresh Kubuntu 13.04 installs

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-07-13 Thread ahitagni mandal
Yes, Ubuntu 13.04 does have this problem, my Ubuntu 13.04 machine wont
let me mount (not by gui or when I manually try to mount it via mount
command as root ) But the HDD works fine when connected to USB on Ubuntu
10.10 or Debian 7 so I am sure its not a HDD fault.

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-06-19 Thread Casonade
Dhinakar is right.  Ubuntu 13.04 refuses to mount USB external HDD with
NTFS partition.  It was working flawlessly on 12.04 LTS for me.  The sad
thing is that I have important backup documents on there and I would
like to access them while on Ubuntu.  Hope to hear from Canonical about
the fix ASAP.

Also, going off topic, Bluetooth is not working either.

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-06-16 Thread Dhinakar
Same here too... NTFS partitions in my internal harddisk where windows 7
is installed are working fine in ubuntu 13.04 and I had no issue with it
ever... The problem is only with USB external hardisk NTFS partition...

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-06-07 Thread Dahaniel
Same problem here, tried on two fresh 13.04 installs.

External HDD contains NTFS and Fat32 partition, both cant be mounted.
After chkdsk under Windows, FAT32 partition shows up in Nautilus but
says bad superblock when trying to mount. NTFS doesn't show up, gparted
reports input output error.

Both partition work fine in Win7 and on an 12.04  machine.

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  Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-06-07 Thread Dahaniel
Forgot to mention that the internal NTFS partition containing Win7 can
be mounted fine, might to be the partition then...

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-05-25 Thread Sylvain
Same issue here.
Clean 13.04 install on Dell Latitude E6400.
No problem in 12.10 (booted from USB stick).
No errors in WinXP.

NTFS USB HDD does not mount in 13.04.
No tests/checks done, dont want to corrupt content.

Guess I'm moving to 12.04LTS.
I need a stable system...

FWIW, errors in dmesg:
1/ Connect on USB
2/ sudo fdisk -l
3/ sudo mount /dev/sdb1 ~/A

[   53.040115] usb 2-2: new high-speed USB device number 3 using ehci-pci
[   53.173322] usb 2-2: New USB device found, idVendor=14cd, idProduct=6116
[   53.173328] usb 2-2: New USB device strings: Mfr=1, Product=3, SerialNumber=2
[   53.173332] usb 2-2: Product: USB 2.0 SATA BRIDGE
[   53.173335] usb 2-2: Manufacturer: Super Top
[   53.173338] usb 2-2: SerialNumber: 11611222
[   53.219861] Initializing USB Mass Storage driver...
[   53.219947] usbcore: registered new interface driver usb-storage
[   53.219949] USB Mass Storage support registered.
[   53.232944] scsi6 : usb-storage 2-2:1.0
[   53.233070] usbcore: registered new interface driver ums-cypress
[   54.232704] scsi 6:0:0:0: Direct-Access HITACHI  NESO  
PQ: 0 ANSI: 0
[   54.233492] sd 6:0:0:0: Attached scsi generic sg2 type 0
[   54.234277] sd 6:0:0:0: [sdb] 976773168 512-byte logical blocks: (500 GB/465 
GiB)
[   54.234915] sd 6:0:0:0: [sdb] Write Protect is off
[   54.234919] sd 6:0:0:0: [sdb] Mode Sense: 03 00 00 00
[   54.237162] sd 6:0:0:0: [sdb] No Caching mode page present
[   54.237166] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[   54.239533] sd 6:0:0:0: [sdb] No Caching mode page present
[   54.239538] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[   54.264006]  sdb: sdb1
[   54.266521] sd 6:0:0:0: [sdb] No Caching mode page present
[   54.266525] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[   54.266529] sd 6:0:0:0: [sdb] Attached SCSI disk
[   61.936168] usb 2-2: reset high-speed USB device number 3 using ehci-pci
[  129.112740] sd 6:0:0:0: [sdb] Unhandled sense code
[  129.112746] sd 6:0:0:0: [sdb]  
[  129.112749] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[  129.112754] sd 6:0:0:0: [sdb]  
[  129.112756] Sense Key : Hardware Error [current] 
[  129.112761] sd 6:0:0:0: [sdb]  
[  129.112765] Add. Sense: No additional sense information
[  129.112768] sd 6:0:0:0: [sdb] CDB: 
[  129.112770] Read(10): 28 00 3a 38 4c 2f 00 00 08 00
[  129.112783] end_request: I/O error, dev sdb, sector 976768047
[  129.112788] quiet_error: 51 callbacks suppressed
[  129.112792] Buffer I/O error on device sdb1, logical block 488383992
[  129.112796] Buffer I/O error on device sdb1, logical block 488383993
[  129.112799] Buffer I/O error on device sdb1, logical block 488383994
[  129.112802] Buffer I/O error on device sdb1, logical block 488383995
[  130.303000] systemd-hostnamed[2456]: Warning: nss-myhostname is not 
installed. Changing the local hostname might make it unresolveable. Please 
install nss-myhostname!
[  196.164703] sd 6:0:0:0: [sdb] Unhandled sense code
[  196.164709] sd 6:0:0:0: [sdb]  
[  196.164713] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[  196.164716] sd 6:0:0:0: [sdb]  
[  196.164718] Sense Key : Hardware Error [current] 
[  196.164723] sd 6:0:0:0: [sdb]  
[  196.164727] Add. Sense: No additional sense information
[  196.164730] sd 6:0:0:0: [sdb] CDB: 
[  196.164732] Read(10): 28 00 00 00 00 00 00 00 08 00
[  196.164744] end_request: I/O error, dev sdb, sector 0
[  196.164750] Buffer I/O error on device sdb, logical block 0
[  454.560729] sd 6:0:0:0: [sdb] Unhandled sense code
[  454.560735] sd 6:0:0:0: [sdb]  
[  454.560738] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[  454.560741] sd 6:0:0:0: [sdb]  
[  454.560744] Sense Key : Hardware Error [current] 
[  454.560749] sd 6:0:0:0: [sdb]  
[  454.560752] Add. Sense: No additional sense information
[  454.560756] sd 6:0:0:0: [sdb] CDB: 
[  454.560758] Read(10): 28 00 3a 38 4b bf 00 00 08 00
[  454.560771] end_request: I/O error, dev sdb, sector 976767935
[  454.560777] Buffer I/O error on device sdb1, logical block 488383936
[  454.560780] Buffer I/O error on device sdb1, logical block 488383937
[  454.560784] Buffer I/O error on device sdb1, logical block 488383938
[  454.560787] Buffer I/O error on device sdb1, logical block 488383939
[  521.608721] sd 6:0:0:0: [sdb] Unhandled sense code
[  521.608727] sd 6:0:0:0: [sdb]  
[  521.608731] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[  521.608734] sd 6:0:0:0: [sdb]  
[  521.608736] Sense Key : Hardware Error [current] 
[  521.608742] sd 6:0:0:0: [sdb]  
[  521.608745] Add. Sense: No additional sense information
[  521.608749] sd 6:0:0:0: [sdb] CDB: 
[  521.608751] Read(10): 28 00 3a 38 4b bf 00 00 02 00
[  521.608764] end_request: I/O error, dev sdb, sector 976767935
[  521.608770] Buffer I/O error on device sdb1, logical block 488383936
[  588.674239] sd 6:0:0:0: [sdb] Unhandled sense code
[  588.674245] sd 6:0:0:0: [sdb]  
[  588.674248] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[  

[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-05-23 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu
   Status: New = Confirmed

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-05-22 Thread Mariusz Brzezik
I can mount the NTFS external drive, but in my case computer hangs
during copying files to it. I have tested it with two NTFS formatted
external hard drives and the same effect. The Linux hangs some time
after launching the copying files. The disks were checked for logic and
bad blocks issues. There was no problem with ubuntu 12.10. I posted it
here as it could be related problem.

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-05-22 Thread Mariusz Brzezik
It appears, that the same volumes mounted manualy rather, not by gvfs
works without an issue.

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-05-20 Thread lusepuster
This bug affects me, too.

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-05-16 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu
   Status: New = Confirmed

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-05-16 Thread Ding Zhou
** Project changed: ubuntu-tweak = ubuntu

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[Bug 1173925] Re: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting

2013-05-16 Thread Dhinakar
I moved all my data to main hard disk and formatted the NTFS USB
external HDD using slow formating (not quick format). I wasted 10 hrs
doing that. But even that doesn't help. It works fine in Windows 7 not
in Ubuntu 13.04. Chkdsk shows no problem. As I quoted, everything was
fine before upgrading to 12.10 Ubuntu.

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