[Bug 1229288] Re: 13.04 unity displays heashed output
HamilJF, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/comments/26 regarding you no longer have the original hardware. If you are having a bug with your current hardware, please file a new report via a terminal: ubuntu-bug linux For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find. ** Changed in: linux (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1229288] Re: 13.04 unity displays heashed output
Thanks for this additional input. Rather than reload the mobo bios, I rebuilt my machine (about three weeks ago) using a new mobo, cpu, etc, etc: after all the old one was old(ish). So I cannot comment on whether a bios upgrade would have cured the problem, sorry. For what it's worth the new config seems fine and here is stuff from current sysinfo: SYSTEM INFORMATION Running Ubuntu Linux, the Ubuntu 13.04 (raring) release. GNOME: 3.6.3 (Ubuntu 2013-03-18) Kernel version: 3.8.0-32-generic (#47-Ubuntu SMP Tue Oct 1 22:35:23 UTC 2013) GCC: 4.7 (x86_64-linux-gnu) Xorg: 1.13.3 (16 October 2013 04:35:36PM) (16 October 2013 04:35:36PM) Uptime: 4 days 3 h 58 min CPU INFORMATION GenuineIntel, Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz Number of CPUs: 4 CPU clock currently at 800.000 MHz with 6144 KB cache Numbering: family(6) model(60) stepping(3) Bogomips: 5985.82 Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid MEMORY INFORMATION Total memory: 7873 MB Total swap: 30576 MB HARDWARE INFORMATION MOTHERBOARD Host bridge Intel Corporation Haswell DRAM Controller (rev 06) Subsystem: Gigabyte Technology Co., Ltd Device 5000 PCI bridge(s) Intel Corporation Lynx Point PCI Express Root Port #1 (rev d5) (prog-if 00 [Normal decode]) Intel Corporation Lynx Point PCI Express Root Port #3 (rev d5) (prog-if 00 [Normal decode]) Intel Corporation 82801 PCI Bridge (rev d5) (prog-if 01 [Subtractive decode]) Intel Corporation 82801 PCI Bridge (rev 41) (prog-if 01 [Subtractive decode]) Intel Corporation Lynx Point PCI Express Root Port #1 (rev d5) (prog-if 00 [Normal decode]) Intel Corporation Lynx Point PCI Express Root Port #3 (rev d5) (prog-if 00 [Normal decode]) Intel Corporation 82801 PCI Bridge (rev d5) (prog-if 01 [Subtractive decode]) Intel Corporation 82801 PCI Bridge (rev 41) (prog-if 01 [Subtractive decode]) ISA bridge Intel Corporation Lynx Point LPC Controller (rev 05) Subsystem: Gigabyte Technology Co., Ltd Device 5001 GRAPHIC CARD VGA controller Intel Corporation Haswell Integrated Graphics Controller (rev 06) (prog-if 00 [VGA controller]) Subsystem: Gigabyte Technology Co., Ltd Device d000 SOUND CARD Multimedia controller Intel Corporation Lynx Point High Definition Audio Controller (rev 05) Subsystem: Gigabyte Technology Co., Ltd Device a002 NETWORK Ethernet controller Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (rev 06) Subsystem: Gigabyte Technology Co., Ltd Motherboard -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1229288] Re: 13.04 unity displays heashed output
HamilJH, as per http://www.gigabyte.com/products/product- page.aspx?pid=2755#bios an update is available for your BIOS (F4). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If not, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Description changed: At some as yet undetermined user input, my screen 'hashes'... individual pixel lines become displaced by a few on a cyclic basis, so that the display becomes illegible. Note that this is an AMD64 machine with Nvidia graphics. I also experienced a problem a few days ago with some windows appearing completely black, but only when 'on top': the problems - may be related. + may be related. These problems have only appeared with Unity under + Ringtail. None occurred with Gnome. - I get internal crashes every few days that ask my permission to send off - a bug report. I checked the output of ubuntu-bug linux and it seemed to - indicate that I am running Ocelot, while I am in fact running Ringtail. - These problems have only appeared with Unity under Ringtail. None - occurred with Gnome. - - Here is the diagnostic output. - - Ubuntu 3.8.0-30.44-generic 3.8.13.6 - 00:00.0 RAM memory [0500]: NVIDIA Corporation MCP61 Memory Controller [10de:03ea] (rev a1) - Subsystem: Gigabyte Technology Co., Ltd Device [1458:5001] - Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- Reset- FastB2B- - PriDiscTmr- SecDiscTmr+ DiscTmrStat+ DiscTmrSERREn- - Capabilities: [b8] Subsystem: Gigabyte Technology Co., Ltd Device [1458:026f] - Capabilities: [8c] HyperTransport: MSI Mapping Enable- Fixed- - Mapping Address Base: fee0 - - 00:05.0 Audio device [0403]: NVIDIA Corporation MCP61 High Definition Audio [10de:03f0] (rev a2) - Subsystem: Gigabyte Technology Co., Ltd Device [1458:a002] - Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- - Kernel driver in use: k8temp - - 01:06.0 RAID bus controller [0104]: Silicon Image, Inc. SiI 3114 [SATALink/SATARaid] Serial ATA Controller [1095:3114] (rev 02) - Subsystem: Silicon Image, Inc. Device [1095:7114] - Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- SERR- TAbort- SERR- Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1229288] Re: 13.04 unity displays heashed output
Big red switch work now completed. Because. Tried clean Kubuntu install... worked fine until Plasma started, then screen became hashed (differently, but still hashed). Repeated process with Ubuntu with same results: similar hashing. So concluded that it must be something in the hardware that didn't work the way the driver expected. So now running a new mobo and it seems fine. So, conclusion: must be a problem of some kind with old hardware and new software. All I have to do now is recover stuff from the previous hard drives. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1229288] Re: 13.04 unity displays heashed output
Last comment... tried to see whether removing reference to nvidia device driver in xorg.conf would help... doesn't. 13.04 now boots into a blank screen in which nothing moves. so am now about to try to install kubuntu 13.04 on a spare hard drive and recover user stuff from the now unusable boot drive. big red switch plus screwdriver i'm afraid... ttfn. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1229288] Re: 13.04 unity displays heashed output
Fortunately, GRUB found an old copy of 10.04 on another of the hard drives and I've booted into that. 13.04 is completely hosed. Cannot (yet... I'm sure there are things I haven't tried) even get a command prompt to try to reinstall a kernel. As far as I can tell, the attempt to install the next version of the kernel is has only made things much, much, worse. Would like to add the tag kernel-bug-exists-upstream but can't find the button to do so (possibly because this is version 8 of Firefox I'm using to post this). Email is broken (it is on the boot drive I cannot load) so if anyone has advice, please post here: and I would really appreciate some suggestions as to how to get 13.04 working again. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1229288] Re: 13.04 unity displays heashed output
Just run the latest (security) updates, which seemed to install a new kernel. No change... still poor screen res. Checked that the cables are OK by starting a re-install from downloaded image... this showed that the downloaded image detected the screen (make, model, resolution) correctly. The kernel I have now just says it is a laptop at 800x600 and won't be persuaded differently. It gives a slew of error messages during startup about the resolutions it can't find. Trying to run Unity gives 'can't find system tray' or some such and it just gives me desktop icons. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1229288] Re: 13.04 unity displays heashed output
System now totally hosed. I think the partial kernel install screwed up something horrible. Cannot get Unity to run. Can get Gnome running at about 800x600 (on a 1920x1080 screen), but that is about it. Cannot find anywhere to get the screen to reset. Nvidia thinks I do not have an Xdriver installed and doesn't work any better after I run its recommended 'nvidia-xconfig'. I could seriously use some advice here, especially from the guy that suggested I install a new kernel. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1229288] Re: 13.04 unity displays heashed output
More news... 1. trying Gnome and found that there are problems with corruption of text in some buttons and comboboxes 2. tried to install the ...deb file using the software centre and it began and then stopped after filling about 1/5 of the progress box, reverting to the 'install' button... no message appeared 3. tried ctl+alt+F1 and found that it would not open a console 4. configured ctl+atl+backspace and found that yesterday it worked but today it doesn't -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1229288] Re: 13.04 unity displays heashed output
... not changed kernel yet, but additional information... symptom just recurred... tried ctl+shift+backspace (alledged by some to restart display manager) ... no effect except possibly to make things slightly worse. tried ctl+alt+F1 >sudo service lightdm restart eventually got to a login screen and found, on getting logged in, that open apps had been lost. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1229288] Re: 13.04 unity displays heashed output
Hi Joseph Salisbury I am sorry to say that I need a little more information than this about (a) how and (b) exactly which kernel to install. Please confirm that I should try to install package linux-image-3.12.0-031200rc1- generic_3.12.0-031200rc1.201309161735_amd64.deb[1] Which I have downloaded but not tried to install, partly because I'm not sure what is the correct command. Please also note that the symptom is intermittent and I cannot be sure of a successful fix, only, if the problem recurs, a failed fix. On Monday 23 September 2013 17:12:42 you wrote: > Would it be possible for you to test the latest upstream kernel? Refer > to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest > v3.12 kernel[0]. > > If this bug is fixed in the mainline kernel, please add the following > tag 'kernel-fixed-upstream'. > > If the mainline kernel does not fix this bug, please add the tag: > 'kernel-bug-exists-upstream'. > > If you are unable to test the mainline kernel, for example it will not boot, > please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the > upstream kernel is complete, please mark this bug as "Confirmed". > > > Thanks in advance. > > [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/ > > > ** Changed in: linux (Ubuntu) >Importance: Undecided => Medium -- All the best John Hamilton reply to: j...@hamilton.org.uk [1] http://kernel.ubuntu.com/%7Ekernel-ppa/mainline/v3.12-rc1-saucy/linux-image-3.12.0-031200rc1-generic_3.12.0-031200rc1.201309161735_amd64.deb -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1229288] Re: 13.04 unity displays heashed output
apport information ** Tags added: apport-collected raring ** Description changed: At some as yet undetermined user input, my screen 'hashes'... individual pixel lines become displaced by a few on a cyclic basis, so that the display becomes illegible. Note that this is an AMD64 machine with Nvidia graphics. I also experienced a problem a few days ago with some windows appearing completely black, but only when 'on top': the problems may be related. I get internal crashes every few days that ask my permission to send off a bug report. I checked the output of ubuntu-bug linux and it seemed to indicate that I am running Ocelot, while I am in fact running Ringtail. These problems have only appeared with Unity under Ringtail. None occurred with Gnome. Here is the diagnostic output. Ubuntu 3.8.0-30.44-generic 3.8.13.6 00:00.0 RAM memory [0500]: NVIDIA Corporation MCP61 Memory Controller [10de:03ea] (rev a1) Subsystem: Gigabyte Technology Co., Ltd Device [1458:5001] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr+ DiscTmrStat+ DiscTmrSERREn- Capabilities: [b8] Subsystem: Gigabyte Technology Co., Ltd Device [1458:026f] Capabilities: [8c] HyperTransport: MSI Mapping Enable- Fixed- Mapping Address Base: fee0 00:05.0 Audio device [0403]: NVIDIA Corporation MCP61 High Definition Audio [10de:03f0] (rev a2) Subsystem: Gigabyte Technology Co., Ltd Device [1458:a002] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- Kernel driver in use: k8temp 01:06.0 RAID bus controller [0104]: Silicon Image, Inc. SiI 3114 [SATALink/SATARaid] Serial ATA Controller [1095:3114] (rev 02) Subsystem: Silicon Image, Inc. Device [1095:7114] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- SERR- TAbort- SERR- https://bugs.launchpad.net/bugs/1229288/+attachment/3839092/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1229288] Re: 13.04 unity displays heashed output
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/ ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1229288 Title: 13.04 unity displays heashed output To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1229288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
