[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-12-11 Thread Albert
apport information

** Tags added: apport-collected

** Description changed:

  Cannot make a MacBookPro 11,1 suspend.
  
  1. When putting the lid down, acpi_listen prints:
  
  $ acpi_listen 
  button/lid LID close
  button/lid LID open
  
  ... so the lid is signalling correctly. Upon opening, the screensaver
  prompt is present, and typing in the password brings me back to the
  desktop. Nothing is found in dmesg.
  
  2. When choosing suspend from the top-right power menu, the screen
  goes black and shortly lights up again, showing the screensaver login
  prompt. Typing in the password brings me back to the desktop as if
  nothing had happened.
  
  3. To remark that the power menu in the System Settings shows sometimes
  Suspend as greyed out, and hibernate is not listed. Perhaps this is
  related to the suspend process taking very long (minutes) as reported in
  other bugs, but I have never waited so long to find out.
  
  4. When attempting to hibernate instead, using:
  
  $ sudo pm-hibernate
  
  ... something similar to triggering a suspend happens, but this time
  dmesg lists one error:
  
  
  [ 1434.487141] [drm:hsw_unclaimed_reg_clear] *ERROR* Unknown unclaimed 
register before writing to 2030
  
  The whole relevant part of the dmesg is below, containing the sequence
  towards hibernation and then the sequence towards power up, cropped at
  the CPUs.
  
  [ 1434.121698] init: anacron main process (6746) killed by TERM signal
  [ 1434.160094] PM: Syncing filesystems ... done.
  [ 1434.164415] Freezing user space processes ... (elapsed 0.001 seconds) done.
  [ 1434.166115] PM: Marking nosave pages: [mem 0x00058000-0x00058fff]
  [ 1434.166116] PM: Marking nosave pages: [mem 0x0008f000-0x0008]
  [ 1434.166117] PM: Marking nosave pages: [mem 0x0009f000-0x000f]
  [ 1434.166119] PM: Marking nosave pages: [mem 0x8ad14000-0x8ad52fff]
  [ 1434.166121] PM: Marking nosave pages: [mem 0x8ad62000-0x8ad75fff]
  [ 1434.166122] PM: Marking nosave pages: [mem 0x8ad77000-0x8ad8efff]
  [ 1434.166123] PM: Marking nosave pages: [mem 0x8af4b000-0x8afe4fff]
  [ 1434.166125] PM: Marking nosave pages: [mem 0x8b00-0x]
  [ 1434.166977] PM: Basic memory bitmaps created
  [ 1434.167010] PM: Preallocating image memory... done (allocated 872683 pages)
  [ 1434.484991] PM: Allocated 3490732 kbytes in 0.31 seconds (11260.42 MB/s)
  [ 1434.484993] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) 
done.
  [ 1434.486307] Suspending console(s) (use no_console_suspend to debug)
  [ 1434.487014] mei_me :00:16.0: H_RDY is not cleared 0x80141418
  [ 1434.487141] [drm:hsw_unclaimed_reg_clear] *ERROR* Unknown unclaimed 
register before writing to 2030
  [ 1435.603939] PM: freeze of devices complete after 1118.720 msecs
  [ 1435.604106] PM: late freeze of devices complete after 0.166 msecs
  [ 1435.604950] PM: noirq freeze of devices complete after 0.843 msecs
  [ 1435.605211] ACPI: Preparing to enter system sleep state S4
  [ 1435.605985] PM: Saving platform NVS memory
  [ 1435.606140] Disabling non-boot CPUs ...
  [ 1435.607323] kvm: disabling virtualization on CPU1
  [ 1435.607606] smpboot: CPU 1 is now offline
  [ 1435.608996] kvm: disabling virtualization on CPU2
  [ 1435.710785] smpboot: CPU 2 is now offline
  [ 1435.712130] kvm: disabling virtualization on CPU3
  [ 1435.814678] smpboot: CPU 3 is now offline
  [ 1435.815042] PM: Creating hibernation image:
  [ 1435.994507] PM: Need to copy 871520 pages
  [ 1435.994508] PM: Normal pages needed: 871520 + 1024, available pages: 
3299080
  [ 1436.710789] PM: Hibernation image created (871520 pages copied)
  [ 1435.816195] Enabling non-boot CPUs ...
  [ 1435.816221] x86: Booting SMP configuration:
  [ 1435.816222] smpboot: Booting Node 0 Processor 1 APIC 0x2
  [ 1435.828025] kvm: enabling virtualization on CPU1
  [ 1435.830204] CPU1 is up
  [ 1435.830216] smpboot: Booting Node 0 Processor 2 APIC 0x1
  [ 1435.842013] kvm: enabling virtualization on CPU2
  [ 1435.844227] CPU2 is up
  [ 1435.844239] smpboot: Booting Node 0 Processor 3 APIC 0x3
  [ 1435.856037] kvm: enabling virtualization on CPU3
  [ 1435.858227] CPU3 is up
  [ 1435.861484] ACPI: Waking up from system sleep state S4
  
  
  Any hints towards getting suspend or hibernate working would be very 
appreciated.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: pm-utils 1.4.1-13ubuntu0.1
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Sep 18 10:36:54 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-09-16 (2 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: pm-utils
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.6
+ Architecture: amd64
+ 

[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-12-05 Thread Christopher M. Penalver
Albert, could you please execute the following via a terminal in order for the 
necessary debugging information to be attached:
apport-collect 1371159

** Package changed: pm-utils (Ubuntu) = linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided = Low

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-12-05 Thread Christopher M. Penalver
Albert, could you please execute the following via a terminal in order for the 
necessary debugging information to be attached:
apport-collect 1371159

** Package changed: pm-utils (Ubuntu) = linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided = Low

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-11-27 Thread Albert
While I'd love to try out the new kernel, I do not know how to install
the proprietary wireless driver Broadcomm 802.11 along with that kernel.
Is there perhaps a guide somewhere that details all the necessary
commands? Thanks in advance.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-11-27 Thread Albert
While I'd love to try out the new kernel, I do not know how to install
the proprietary wireless driver Broadcomm 802.11 along with that kernel.
Is there perhaps a guide somewhere that details all the necessary
commands? Thanks in advance.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-11-12 Thread Nils Fredrik Gjerull
The issue with thunderbolt might be fixed in the upcoming kernel release (3.18)
See: 
https://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/log/?id=refs/tags/v3.18-rc4qt=grepq=thunderbolt

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-11-12 Thread Nils Fredrik Gjerull
The issue with thunderbolt might be fixed in the upcoming kernel release (3.18)
See: 
https://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/log/?id=refs/tags/v3.18-rc4qt=grepq=thunderbolt

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-10-18 Thread Albert
To add here that if the USB ethernet adapter is plugged in and the
laptop lid is closed, and then the adapter is unplugged, the laptop will
wake up within 20 seconds or so. Closing the lid again suspends it
without issue.

In other words, remove the USB ethernet adapter prior to putting the
laptop to sleep.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-10-18 Thread Albert
To add here that if the USB ethernet adapter is plugged in and the
laptop lid is closed, and then the adapter is unplugged, the laptop will
wake up within 20 seconds or so. Closing the lid again suspends it
without issue.

In other words, remove the USB ethernet adapter prior to putting the
laptop to sleep.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-29 Thread Albert
Update: finally figured out the pattern.

With the thunderbolt ethernet adapter plugged in, the MacBookPro 11,1
laptop won't suspend at all.

Without it, the laptop suspends every time.

Given that the thunderbolt ethernet adapter cannot be hotplugged, best
is to leave it unused for now. A USB ethernet adapter works just fine
and does not interfere with suspend or resume.

Therefore a permanent workaround has been found for this issue. The
MacBookPro 11,1 can now suspend and resume flawlessly, simply by closing
and opening the lid.

Hibernate, though, still doesn't work.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-29 Thread Albert
Update: finally figured out the pattern.

With the thunderbolt ethernet adapter plugged in, the MacBookPro 11,1
laptop won't suspend at all.

Without it, the laptop suspends every time.

Given that the thunderbolt ethernet adapter cannot be hotplugged, best
is to leave it unused for now. A USB ethernet adapter works just fine
and does not interfere with suspend or resume.

Therefore a permanent workaround has been found for this issue. The
MacBookPro 11,1 can now suspend and resume flawlessly, simply by closing
and opening the lid.

Hibernate, though, still doesn't work.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-24 Thread Albert
Turns out, the work around doesn't work anymore in the MacBookPro 11,1,
but works consistently well in another model, the MacBookPro 8,3.
Different chips, different graphics cards, same Ubuntu 14.04.

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  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-24 Thread Albert
Turns out, the work around doesn't work anymore in the MacBookPro 11,1,
but works consistently well in another model, the MacBookPro 8,3.
Different chips, different graphics cards, same Ubuntu 14.04.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-23 Thread Albert
I have found a workaround to this bug. In other words, suspend now works
in MaxBookPro 11,1 if you do:

1. Push e.g. control+alt+fn+F1 to go to a tty.
2. Close the laptop lid.

After about 3 seconds, the laptop sleeps. Hurray!

Upon resume, the tty had this message, which is also present in dmesg:

[ 2705.633359] [drm:hsw_unclaimed_reg_clear] *ERROR* Unknown unclaimed register 
before writing to 203c

For context, the dmesg around it says:

[ 2705.632613] PM: Entering mem sleep
[ 2705.632648] Suspending console(s) (use no_console_suspend to debug)
[ 2705.633049] sd 1:0:0:0: [sda] Synchronizing SCSI cache
[ 2705.633286] mei_me :00:16.0: H_RDY is not cleared 0x80141418
[ 2705.633359] [drm:hsw_unclaimed_reg_clear] *ERROR* Unknown unclaimed register 
before writing to 203c
[ 2706.807381] sd 1:0:0:0: [sda] Stopping disk
[ 2706.838212] PM: suspend of devices complete after 1206.641 msecs
[ 2706.854177] PM: late suspend of devices complete after 15.978 msecs


Note that directly closing the lid from Unity results in a suspend immediately 
followed by a resume.

Note that this workaround did not work a few days ago. So perhaps a
combination of having swap enabled (with the workaround reported
earlier, above) and a package that got updated or installed new resulted
in the ability to run the above suspend workaround.

Also, the very nature of the workaround suggests that it is related to
the graphics card, or the unity desktop itself, somehow interfering with
the suspend sequence.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-23 Thread Albert
I have found a workaround to this bug. In other words, suspend now works
in MaxBookPro 11,1 if you do:

1. Push e.g. control+alt+fn+F1 to go to a tty.
2. Close the laptop lid.

After about 3 seconds, the laptop sleeps. Hurray!

Upon resume, the tty had this message, which is also present in dmesg:

[ 2705.633359] [drm:hsw_unclaimed_reg_clear] *ERROR* Unknown unclaimed register 
before writing to 203c

For context, the dmesg around it says:

[ 2705.632613] PM: Entering mem sleep
[ 2705.632648] Suspending console(s) (use no_console_suspend to debug)
[ 2705.633049] sd 1:0:0:0: [sda] Synchronizing SCSI cache
[ 2705.633286] mei_me :00:16.0: H_RDY is not cleared 0x80141418
[ 2705.633359] [drm:hsw_unclaimed_reg_clear] *ERROR* Unknown unclaimed register 
before writing to 203c
[ 2706.807381] sd 1:0:0:0: [sda] Stopping disk
[ 2706.838212] PM: suspend of devices complete after 1206.641 msecs
[ 2706.854177] PM: late suspend of devices complete after 15.978 msecs


Note that directly closing the lid from Unity results in a suspend immediately 
followed by a resume.

Note that this workaround did not work a few days ago. So perhaps a
combination of having swap enabled (with the workaround reported
earlier, above) and a package that got updated or installed new resulted
in the ability to run the above suspend workaround.

Also, the very nature of the workaround suggests that it is related to
the graphics card, or the unity desktop itself, somehow interfering with
the suspend sequence.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-22 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: pm-utils (Ubuntu)
   Status: New = Confirmed

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-22 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: pm-utils (Ubuntu)
   Status: New = Confirmed

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-19 Thread Albert
I have fixed the problem with swap space by editing the file
/etc/crypttab to use the device directly (e.g. /dev/sda4) rather than
the UUID (which did not exist under /dev/disk/by-uuid.

While swap space is now operational, suspend and hibernate still fail as
reported. Would appreciate advice in addressing this issue.

Thank you.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-19 Thread Albert
I have fixed the problem with swap space by editing the file
/etc/crypttab to use the device directly (e.g. /dev/sda4) rather than
the UUID (which did not exist under /dev/disk/by-uuid.

While swap space is now operational, suspend and hibernate still fail as
reported. Would appreciate advice in addressing this issue.

Thank you.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-18 Thread Albert
Further info: turns out that the system is running without swap space:

$ sudo blkid
/dev/sda2: UUID=the-UUID-here TYPE=ext4

... lists only one, when it shoud list also the swap partition. So:

$ sudo swapon -a
swapon: /dev/mapper/cryptswap1: stat failed: No such file or directory

The /etc/fstab lists the swap partition under /dev/mapper/cryptswap1.
While I never chose to encrypt swap, during the installation I did
choose to encrypt my home directory. Perhaps the installer encrypted
swap as well, and that is creating the problem with the lack of suspend
and hibernate.

Attempting to run sudo swapon -U UUID fails as well. I used the UUID
listed in a comment in fstab.

Any specific solutions to this problem? Perhaps this would solve the
suspend/hibernate as well.

Thank you.

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Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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[Bug 1371159] Re: MacBookPro 11, 1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04

2014-09-18 Thread Albert
Further info: turns out that the system is running without swap space:

$ sudo blkid
/dev/sda2: UUID=the-UUID-here TYPE=ext4

... lists only one, when it shoud list also the swap partition. So:

$ sudo swapon -a
swapon: /dev/mapper/cryptswap1: stat failed: No such file or directory

The /etc/fstab lists the swap partition under /dev/mapper/cryptswap1.
While I never chose to encrypt swap, during the installation I did
choose to encrypt my home directory. Perhaps the installer encrypted
swap as well, and that is creating the problem with the lack of suspend
and hibernate.

Attempting to run sudo swapon -U UUID fails as well. I used the UUID
listed in a comment in fstab.

Any specific solutions to this problem? Perhaps this would solve the
suspend/hibernate as well.

Thank you.

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https://bugs.launchpad.net/bugs/1371159

Title:
  MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate
  with ubuntu 14.04

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https://bugs.launchpad.net/ubuntu/+source/pm-utils/+bug/1371159/+subscriptions

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