[Bug 1398035] Re: grub suddenly unable to get keystrokes from wireless keyboard and mouse

2015-01-30 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  grub suddenly unable to get keystrokes from wireless keyboard and
  mouse

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[Bug 1398035] Re: grub suddenly unable to get keystrokes from wireless keyboard and mouse

2014-12-01 Thread Phillip Susi
When you get the working menu in 12.04, are you sure it is grub and not
the syslinux menu?  What choices are on the menu?  Can you press 'C' and
get the grub command line?  Are the choices the same on 14.04?

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Title:
  grub suddenly unable to get keystrokes from wireless keyboard and
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[Bug 1398035] Re: grub suddenly unable to get keystrokes from wireless keyboard and mouse

2014-12-01 Thread Gordon Fitch
The menu I saw offered different versions of the operating system, one
per line.  Since both the keyboard and the mouse were apparently not
effective, pressing 'C' would presumably have no effect.   The choices
were different after I installed 14.04 and tried that, but the failure
to receive anything from the mouse or keyboard was the same.

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[Bug 1398035] Re: grub suddenly unable to get keystrokes from wireless keyboard and mouse

2014-12-01 Thread Phillip Susi
I was asking about when you boot the 12.04 live cd that you mentioned
did not have the problem.

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Re: [Bug 1398035] Re: grub suddenly unable to get keystrokes from wireless keyboard and mouse

2014-12-01 Thread Gordon Fitch
I was not able to obtain a command line from the 12.04 LiveCD.
It was made on Oct. 3, 2012, probably right after installing
12.04 for the first time, if it makes any difference.  Can I
get the information by reading the disk?


Phillip Susi:
 I was asking about when you boot the 12.04 live cd that you mentioned
 did not have the problem.
 
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 Title:
   grub suddenly unable to get keystrokes from wireless keyboard and
   mouse
 
 Status in grub2 package in Ubuntu:
   New
 
 Bug description:
   Problem appeared after automatic update of version 12.04,  (12.04.5)
   and also after trying to update to 14.04.  Keyboard, mouse work OK
   with previous versions and LiveCD of 12.04.1.  In 12.04, loader
   presented menu from which selection could not be made with either
   mouse or keyboard and did not time out.  In 14.04, could not select
   from menu but menu timed out.
 
   Substituting old-style keyboard and USB mouse caused problem to
   disappear (thus far).  Boot is normal, computer is now running
   normally.
 
   Ubuntu versions: see above.
 
   Wireless keyboard is Logitech Y-RAK73.  No legible information on
   mouse or receiver.
 
   Attempted to use Apport, but it crashed.
 
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[Bug 1398035] Re: grub suddenly unable to get keystrokes from wireless keyboard and mouse

2014-12-01 Thread Christopher M. Penalver
Gordon Fitch, could you please boot into the live environment via 
http://cdimage.ubuntu.com/daily-live/current/ and execute the following via a 
terminal:
apport-collect 1398035

Given this happened after upgrading 12.04.1 to 12.04.5 (which only
changes kernel and xorg bits, no userspace changes) the root cause would
appear not to be a grub2 but kernel space.

** Package changed: grub2 (Ubuntu) = linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided = Low

** Changed in: linux (Ubuntu)
   Status: New = Incomplete

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