[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2021-02-14 Thread Justin Shepherd
Can confirm that this is affecting the Intel NUC8i5BEH on Ubuntu 20.04
with a Seagate Expansion Desktop 4TB USB 3 Enclosure attached.

To fix this, the NUC has an internal USB Dock controller which had to
have the quirk added in addition to the Seagate Drive.

/etc/modprobe.d/blacklist_uas.conf
options usb-storage quirks={USB3-CONTROLLER}:u,{SEAGATE-DRIVE}:u

Also disregard my previous bug addition for affecting Arch kernel. First
time working with Launchpad and pressed some buttons by accident :)

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2021-02-14 Thread Justin Shepherd
** Also affects: linux (Arch Linux)
   Importance: Undecided
   Status: New

** No longer affects: linux (Arch Linux)

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2020-11-09 Thread David Partridge
Also Bus 002 Device 006: ID 059f:105f LaCie, Ltd 2Big Quadra USB3

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2020-05-03 Thread Albert Kubicki
The same problem occurs on Ubuntu 20.04. Adding the quirk solved the
problem for me as well.

Bus 006 Device 004: ID 152d:0562 JMicron Technology Corp. / JMicron USA
Technology Corp. External

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2019-12-09 Thread Thomas
Same problem on my Intel NUC8i7BEH system running Ubuntu 19.10. Adding
the quirk solved the problem for me as well.

Bus 002 Device 002: ID 152d:0578 JMicron Technology Corp. / JMicron USA
Technology Corp. JMS567 SATA 6Gb/s bridge

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2019-10-16 Thread A.M.Danischewski
Same deal here on:

Distributor ID: Ubuntu
Description:Ubuntu 19.04
Release:19.04
Codename:   disco

Linux amdubuntu 5.0.0-29-generic #31-Ubuntu SMP Thu Sep 12 13:05:32 UTC
2019 x86_64 x86_64 x86_64 GNU/Linux

I'd just like to clarify that Comment #31 has the appropriate syntax for
multiple disks.

I'm not sure how I had this working before but as of the 5.0.0-29-generic 
kernel - if you have multiple entries in your 
/etc/modprobe.d/blacklist-.conf: 
options usb-storage quirks=0x0bc2:0xab20:u
options usb-storage quirks=0x0bc2:0xab00:u

They will clobber each other, so per the above you only would be
blacklisting 0x0bc2:0xab00:u.

You don't need 0x, if you want to cut down on the syntax a bit, but you do need 
to put them all on the same line:  
/etc/modprobe.d/blacklist-.conf: 
options usb-storage quirks=0bc2:ab20:u,0bc2:ab00:u,0bc2:3322:u,152d:1561:u

Note: if you have a /etc/modprobe.d/usb3-disk-bug.conf and create your own 
blacklist file make sure you remove the "options usb-storage quirks..." entries 
from usb3-disk-bug.conf to prevent them from clobbering your blacklist file. 
 
Update your initramfs: 
sudo update-initramfs -u

And reboot.

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2019-09-09 Thread Felix Moreno
Hapening to me with ubuntu 19-04 updted, mi usb starts giving me this
errors...

 189.076932] usb 6-1.3.1: cmd cmplt err -71
[  189.077258] usb 6-1.3.2: cmd cmplt err -71
[  189.077541] usb 6-1.4.1: cmd cmplt err -71
[  189.077904] usb 6-1.4.2: cmd cmplt err -71
[  189.077908] usb 6-1.3.4: cmd cmplt err -71
[  189.078024] usb 6-1.3.3: cmd cmplt err -71
[  189.078389] usb 6-1.4.4: cmd cmplt err -71
[  189.078876] usb 6-1.3.2: cmd cmplt err -71
[  189.079195] usb 6-1.4.1: cmd cmplt err -71
[  189.079569] usb 6-1.3.4: cmd cmplt err -71
[  189.079731] usb 6-1.4.3: cmd cmplt err -71
[  189.079736] usb 6-1.2: cmd cmplt err -71
[  189.080083] usb 6-1.4.4: cmd cmplt err -71
[  189.080501] usb 6-1.3.1: cmd cmplt err -71
[  189.080817] usb 6-1.3.3: cmd cmplt err -71
[  189.081191] usb 6-1.4.2: cmd cmplt err -71
[  189.081583] usb 6-1.2: cmd cmplt err -71
[  189.081975] usb 6-1.4.3: cmd cmplt err -71
[  189.082383] usb 6-1.1: cmd cmplt err -71
[  189.082694] usb 6-1.1: cmd cmplt err -71

an lot of connections disconections, the chip of the hubs is a:
6Gb/s bridge, ASM1153 SATA 3Gb/s bridge, ASM1153E SATA 6Gb/s bridge
Bus 002 Device 008: ID 174c:3074 ASMedia Technology Inc. ASM1074 SuperSpeed hub
Bus 002 Device 006: ID 174c:55aa ASMedia Technology Inc. Name: ASM1051E SATA 
6Gb/s bridge, ASM1053E SATA

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2019-08-21 Thread Kai-Heng Feng
Filofel,

Do you still face the issue on latest mainline kernel?
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.3-rc5/

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2019-07-24 Thread Brad Figg
** Tags added: cscc

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2019-06-04 Thread Filofel
Kai-Heng Feng,

I wouldn't mind if I knew how to do it...   :)

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2019-06-03 Thread Kai-Heng Feng
Filofel,

Would you mind to send a kernel patch to make the change persistent?

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2019-06-03 Thread Filofel
FWIW, I changed my notebook and reinstalled 18.04.2 64-bit on the new machine.
I then plugged my 4 external disks (see comment #6) to the new machine.
And much to my dismay, when plugged into USB 3.x ports, the disks didn't 
mount...
It did on USB 2.0 ports, though.

Looking at sysdev reminded me of this problem I had experienced in 2016 on the 
same devices, and the same fix worked just as well:
- Creating a "blacklist-uas-on-quirks.conf" in /etc/modprobe.d and
- Adding the line 
  options usb-storage quirks=059f:105e:u,059f:107e:u
  in the file to blacklist uas for the two listed devices and use usb-storage 
instead.

That fixed it for me.

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2019-02-19 Thread Kai-Heng Feng
John, please try usb-storage quirks as described here:
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/Documentation/admin-guide/kernel-parameters.txt#n4812

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2019-02-02 Thread John Karlsson
This affects me on kernel >= 4.15 (I think. Otherwise please excuse. I'm
new)

lsusb -v -d 0bc2:ab28
  idVendor   0x0bc2 Seagate RSS LLC
  idProduct  0xab28 

lsusb -t
Port 2: Dev 4, If 0, Class=Mass Storage, Driver=uas, 5000M

uname -r
4.15.0-45-generic
(Linux mint 19.1)

dmesg
[35610.968135] sd 7:0:0:0: [sdc] tag#20 uas_eh_abort_handler 0 uas-tag 21 
inflight: CMD OUT 
[35610.968138] sd 7:0:0:0: [sdc] tag#20 CDB: Write(16) 8a 00 00 00 00 00 fd 3f 
7c f6 00 00 00 03 00 00
[35610.978152] scsi host7: uas_eh_device_reset_handler start
[35611.063386] usb 4-2.2: reset SuperSpeed USB device number 4 using xhci_hcd
[35611.088859] scsi host7: uas_eh_device_reset_handler success

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2018-02-19 Thread Ian Turner
According to [1], the :u quirk mentioned in this bug is equivalent to 
US_FL_IGNORE_UAS, which completely disables uas. The US_FL_NO_ATA_1X quirk can 
be specified in modprobe.conf as :t. I'm not sure what that quirk does.
[1] https://en.opensuse.org/SDB:USB_3.0_Hard_Drive_troubleshooting

Unfortunately I can't test this against my STEA1000400 as it is
currently in off-site storage, but I'll try this when I get it back.

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2018-02-18 Thread Skyman
@Kai-Heng Feng: Thanks for your fast reply!
Does this mean, that UAS just will be disabled (slow disk) or is it like a fix?
I will give it a try as soon as possible. Is there a kernel version for 16.04.3 
LTS besides the mainline kernel?

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2018-02-18 Thread Kai-Heng Feng
This commit might help:

commit 7fee72d5e8f1e7b8d8212e28291b1a0243ecf2f1
Author: Hans de Goede 
Date:   Tue Nov 14 19:27:22 2017 +0100

uas: Always apply US_FL_NO_ATA_1X quirk to Seagate devices

Please try kernel version >= v4.15.

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2018-02-18 Thread Skyman
I'm also seeing this issue with a Maxtor Seagate 1 TB external USB 3 hard drive 
on HP Pavilion Desktop PC 570-p0xx
System is Kubuntu 16.04.3 LTS with Kernel 4.13.0-32-generic

The workaround/quirk from the original post makes the errors go away,
but the device is really slow.

lsusb output
Bus 005 Device 003: ID 0bc2:61b6 Seagate RSS LLC

Drive is brand new and has no SMART errors.

Output of lshw is attached. If you need any other informations please
let me know. But I could take some _weeks_ untill I will have access to
this machine again.

** Attachment added: "lshw output"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584557/+attachment/5057651/+files/lshw.out

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2018-01-25 Thread gcstang
Also obc2:2322 Backup Plus Hub 6TB

uname -sr
Linux 4.14.15-1


If I set modprob.d/local_quirks.conf then it doesn't error but it's SUPER SLOW:

options usb-storage quirks=0bc2:ab38:u

lsusb -d 0bc2:2322 -v

Bus 002 Device 003: ID 0bc2:ab38 Seagate RSS LLC Backup Plus Hub
Device Descriptor:
  bLength18
  bDescriptorType 1
  bcdUSB   3.10
  bDeviceClass0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 9
  idVendor   0x0bc2 Seagate RSS LLC
  idProduct  0xab38 Backup Plus Hub
  bcdDevice1.00
  iManufacturer   2 Seagate
  iProduct3 Backup+ Hub BK
  iSerial 1 NA8T76PS
  bNumConfigurations  1
  Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength  121
bNumInterfaces  1
bConfigurationValue 1
iConfiguration  0
bmAttributes 0xc0
  Self Powered
MaxPower0mA
Interface Descriptor:
  bLength 9
  bDescriptorType 4
  bInterfaceNumber0
  bAlternateSetting   0
  bNumEndpoints   2
  bInterfaceClass 8 Mass Storage
  bInterfaceSubClass  6 SCSI
  bInterfaceProtocol 80 Bulk-Only
  iInterface  0
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81  EP 1 IN
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst  15
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02  EP 2 OUT
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst  15
Interface Descriptor:
  bLength 9
  bDescriptorType 4
  bInterfaceNumber0
  bAlternateSetting   1
  bNumEndpoints   4
  bInterfaceClass 8 Mass Storage
  bInterfaceSubClass  6 SCSI
  bInterfaceProtocol 98
  iInterface  0
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81  EP 1 IN
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst  15
MaxStreams 32
Data-in pipe (0x03)
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02  EP 2 OUT
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst  15
MaxStreams 32
Data-out pipe (0x04)
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83  EP 3 IN
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst  15
MaxStreams 32
Status pipe (0x02)
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x04  EP 4 OUT
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst   0
Command pipe (0x01)
Binary Object Store Descriptor:
  bLength 5
  bDescriptorType15
  wTotalLength   22
  bNumDeviceCaps  2
  USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType16
bDevCapabilityType  2
bmAttributes   0xf41e
  Link Power Management (LPM) Supported
  SuperSpeed USB Device Capability:
bLength10
bDescriptorType16
bDevCapabilityType  3
bmAttributes 0x00
wSpeedsSupported   0x000e
  Device can operate at Full Speed (12Mbps)
  D

[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2017-11-18 Thread James Kingdon
Also 0bc2:331a (Seagte 4TB)

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2017-11-06 Thread Kai-Heng Feng
Jeiks, please try kernel here,
http://people.canonical.com/~khfeng/lp1584557-2/

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2017-11-03 Thread Jeiks
Hello everybody, there is some solution to fix this problem?
Because I have the same Seagate device (0bc2:2322) and the same errors.
When I tried the "modprobe.d" option, I got the device so slow to write data 
and to umount. Then, I removed it and installed the Linux version 
4.13.11-041311-generic.
My device was mounted using "uas" and all started well. But after copying ~ 
30GB, the device slowed again and I got these errors in dmesg:
...
[ 6717.695675] sd 0:0:0:0: [sda] tag#11 CDB: Write(10) 2a 00 30 46 12 40 00 04 
00 00
[ 6744.926028] sd 0:0:0:0: [sda] tag#28 uas_eh_abort_handler 0 uas-tag 29 
inflight: CMD 
[ 6744.926035] sd 0:0:0:0: [sda] tag#28 CDB: Synchronize Cache(10) 35 00 00 00 
00 00 00 00 00 00
[ 6744.926080] scsi host0: uas_eh_bus_reset_handler start
[ 6745.046349] usb 2-9: reset SuperSpeed USB device number 2 using xhci_hcd
[ 6745.067666] scsi host0: uas_eh_bus_reset_handler success

The device info (lsusb -d 0bc2:2322 -v) is:

Bus 002 Device 002: ID 0bc2:2322 Seagate RSS LLC 
Device Descriptor:
  bLength18
  bDescriptorType 1
  bcdUSB   3.00
  bDeviceClass0 (Defined at Interface level)
  bDeviceSubClass 0 
  bDeviceProtocol 0 
  bMaxPacketSize0 9
  idVendor   0x0bc2 Seagate RSS LLC
  idProduct  0x2322 
  bcdDevice0.00
  iManufacturer   2 Seagate
  iProduct3 Expansion
  iSerial 1 NA8K1GTV
  bNumConfigurations  1
  Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength  121
bNumInterfaces  1
bConfigurationValue 1
iConfiguration  0 
bmAttributes 0x80
  (Bus Powered)
MaxPower   36mA
Interface Descriptor:
  bLength 9
  bDescriptorType 4
  bInterfaceNumber0
  bAlternateSetting   0
  bNumEndpoints   2
  bInterfaceClass 8 Mass Storage
  bInterfaceSubClass  6 SCSI
  bInterfaceProtocol 80 Bulk-Only
  iInterface  0 
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81  EP 1 IN
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst  15
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02  EP 2 OUT
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst  15
Interface Descriptor:
  bLength 9
  bDescriptorType 4
  bInterfaceNumber0
  bAlternateSetting   1
  bNumEndpoints   4
  bInterfaceClass 8 Mass Storage
  bInterfaceSubClass  6 SCSI
  bInterfaceProtocol 98 
  iInterface  0 
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81  EP 1 IN
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst  15
MaxStreams 32
Data-in pipe (0x03)
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02  EP 2 OUT
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst  15
MaxStreams 32
Data-out pipe (0x04)
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83  EP 3 IN
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst  15
MaxStreams 32
Status pipe (0x02)
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x04  EP 4 OUT
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
w

[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2017-08-14 Thread Kai-Heng Feng
wdeurholt,

Do you mean "options usb-storage quirks=07ab:fca1:u" can solve the
issue?

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2017-08-13 Thread wdeurholt
I have this with 07ab:fca1

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2017-05-19 Thread Kai-Heng Feng
FWIW I add the quirk into Linux kernel directly, for both 0x0bc2:0x2322
and 0x0bc2:0xab28.

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2017-05-19 Thread Kai-Heng Feng
Hi, Can you guys try the kernel [1], *without* the modprobe quirk?
[1] http://people.canonical.com/~khfeng/lp1584557/

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2017-05-16 Thread amichair
I'm having the same issue on Kubuntu 17.04, even after upgrading to
latest mainline kernel 4.11.0.

The workaround works. Comment #11 helped in explaining how to do it -
thanks. My device id is 0x0bc2:0xab28.

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2017-04-01 Thread Marco Bernasocchi
and then:
[ 2081.759381] sd 0:0:0:0: tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: IN 
[ 2081.759388] sd 0:0:0:0: tag#0 CDB: Report supported operation codes a3 0c 01 
12 00 00 00 00 02 00 00 00
[ 2081.759576] scsi host0: uas_eh_bus_reset_handler start
[ 2081.879432] usb 2-1: reset SuperSpeed USB device number 8 using xhci_hcd
[ 2081.902123] scsi host0: uas_eh_bus_reset_handler success
[ 2114.526621] sd 0:0:0:0: tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: IN 
[ 2114.526628] sd 0:0:0:0: tag#0 CDB: Report supported operation codes a3 0c 01 
12 00 00 00 00 02 00 00 00
[ 2114.526751] scsi host0: uas_eh_bus_reset_handler start
[ 2114.647413] usb 2-1: reset SuperSpeed USB device number 8 using xhci_hcd
[ 2114.669711] scsi host0: uas_eh_bus_reset_handler success
[ 2145.246599] sd 0:0:0:0: tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: IN 
[ 2145.246606] sd 0:0:0:0: tag#0 CDB: Report supported operation codes a3 0c 01 
12 00 00 00 00 02 00 00 00
[ 2145.246691] scsi host0: uas_eh_bus_reset_handler start
[ 2145.366868] usb 2-1: reset SuperSpeed USB device number 8 using xhci_hcd
[ 2145.388835] scsi host0: uas_eh_bus_reset_handler success

and regularli every 30sec it repeats

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2017-04-01 Thread Marco Bernasocchi
same problem on ubuntu 16.10 on a lenovo yoga x1 with a rugged lacie
drive

uname -a
Linux placebo 4.8.0-41-generic #44-Ubuntu SMP Fri Mar 3 15:27:17 UTC 2017 
x86_64 x86_64 x86_64 GNU/Linux


[ 2049.287915] usb 2-1: new SuperSpeed USB device number 8 using xhci_hcd
[ 2049.308640] usb 2-1: New USB device found, idVendor=059f, idProduct=1061
[ 2049.308645] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2049.308648] usb 2-1: Product: Rugged USB3-FW
[ 2049.308651] usb 2-1: Manufacturer: LaCie
[ 2049.308653] usb 2-1: SerialNumber: 152a9abd1077
[ 2049.311450] scsi host0: uas
[ 2049.312151] scsi 0:0:0:0: Direct-Access LaCieRugged FW USB3   051E 
PQ: 0 ANSI: 6
[ 2049.355724] sd 0:0:0:0: Attached scsi generic sg0 type 0
[ 2049.364519] sd 0:0:0:0: [sda] 1953525168 512-byte logical blocks: (1.00 
TB/932 GiB)
[ 2049.364835] sd 0:0:0:0: [sda] Write Protect is off
[ 2049.364836] sd 0:0:0:0: [sda] Mode Sense: 43 00 00 00
[ 2049.364994] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, 
doesn't support DPO or FUA

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2017-02-13 Thread Ang Bongsong
I've been seeing issues like this with a bevy of external drives hooked
up through USB, on every single GNU/Linux distribution that is running
kernel 4.3 or later. Sadly, this even affects recent releases of distros
that exist solely to *repair* disks, like SystemRescueCD. Extremely
frustrating, and I hope Ubuntu is the first distribution to release some
kind of lasting fix or workaround.

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2016-12-03 Thread claudio@ubuntu
An *addition* to the workaround suggested by the original poster, for my
use case I disabled the autosuspend feature (that causes the reset
according to the logs). This seems to work fine around the problem:

# echo -1 >/sys/module/usbcore/parameters/autosuspend

With this option, I don't longer have the sound interruptions when
playing music from the disk.

The modules options for the workaround looks like this:
$ cat /etc/modprobe.d/usb3-disk-bug.conf 
# Get uids from lsusb -b =>  Id Vendor:Id Product:u 
# update-initramfs -u
options usb-storage quirks=0x0bc2:0xab20:u
options usbcore autosuspend=-1

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2016-12-03 Thread claudio@ubuntu
I spoke too soon.While on my Ubuntu 16.10 laptop there hasn't been any
usb reses, the problems still persist on the 16.04 NUC when booted
through a 16.10 live session:


Dec  3 11:08:49 ubuntu kernel: [  686.880835] xhci_hcd :00:14.0: ERROR 
Unknown event condition 10, HC probably busted
Dec  3 11:08:49 ubuntu kernel: [  686.880852] xhci_hcd :00:14.0: ERROR 
Unknown event condition 10, HC probably busted
Dec  3 11:08:49 ubuntu kernel: [  686.884132] xhci_hcd :00:14.0: ERROR 
Transfer event for disabled endpoint or incorrect stream ring
Dec  3 11:08:49 ubuntu kernel: [  686.884164] xhci_hcd :00:14.0: 
@000179f91ba0   0400 02038001
Dec  3 11:09:20 ubuntu kernel: [  718.048017] sd 3:0:0:0: [sda] tag#1 
uas_eh_abort_handler 0 uas-tag 2 inflight: CMD IN 
Dec  3 11:09:20 ubuntu kernel: [  718.048039] sd 3:0:0:0: [sda] tag#1 CDB: 
Read(10) 28 00 75 e4 70 e0 00 01 00 00
Dec  3 11:09:20 ubuntu kernel: [  718.048445] sd 3:0:0:0: [sda] tag#0 
uas_eh_abort_handler 0 uas-tag 1 inflight: CMD IN 
Dec  3 11:09:20 ubuntu kernel: [  718.048463] sd 3:0:0:0: [sda] tag#0 CDB: 
Read(10) 28 00 75 e4 6f e0 00 01 00 00
Dec  3 11:09:20 ubuntu kernel: [  718.048980] scsi host3: 
uas_eh_bus_reset_handler start
Dec  3 11:09:20 ubuntu kernel: [  718.175974] usb 2-3: reset SuperSpeed USB 
device number 2 using xhci_hcd
Dec  3 11:09:20 ubuntu kernel: [  718.206258] scsi host3: 
uas_eh_bus_reset_handler success

Kernel 4.8.0-22-generic.

C.

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2016-12-03 Thread claudio@ubuntu
I just plugged in the drive into my laptop running Ubuntu 16.10 and
there are no reset with the drive and no workaround needed.

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:Ubuntu 16.10
Release:16.10
Codename:   yakkety
$ uname -a
Linux bologna 4.8.0-28-generic #30-Ubuntu SMP Fri Nov 11 14:03:52 UTC 2016 
x86_64 x86_64 x86_64 GNU/Linux
$ lspci |grep USB
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)

The affected 16.04 system:
$ lspci |grep USB
00:14.0 USB controller: Intel Corporation Device 22b5 (rev 21)

However, I think it's kernel related. I'll boot the affected system with
a 4.8 kernel.

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2016-12-03 Thread claudio@ubuntu
The workaround from above kind of works as making a USB3 drive usable,
but it's certainly not a solution, becase the reset still happen and the
IO interrupted.

I listen to music with rhythmbox On Ubuntu 16.4.1. My FLAC collection in
on an external USB3 disk. Every 9 minutes, there is a usb reset
resulting in a pause in the music for 1 or 2 seconds.

# grep reset syslog
Dec  3 09:39:51 kodi kernel: [833306.998449] usb 2-3: reset SuperSpeed USB 
device number 2 using xhci_hcd
Dec  3 09:48:25 kodi kernel: [833820.826351] usb 2-3: reset SuperSpeed USB 
device number 2 using xhci_hcd
Dec  3 09:57:56 kodi kernel: [834391.952203] usb 2-3: reset SuperSpeed USB 
device number 2 using xhci_hcd
Dec  3 10:36:53 kodi kernel: [836729.119419] usb 2-3: reset SuperSpeed USB 
device number 2 using xhci_hcd
Dec  3 10:47:38 kodi kernel: [837374.645305] usb 2-3: reset SuperSpeed USB 
device number 2 using xhci_hcd


# grep "usb 2-3" syslog
Dec  3 09:39:51 kodi kernel: [833306.882385] usb 2-3: Disable of 
device-initiated U1 failed.
Dec  3 09:39:51 kodi kernel: [833306.886614] usb 2-3: Disable of 
device-initiated U2 failed.
Dec  3 09:39:51 kodi kernel: [833306.998449] usb 2-3: reset SuperSpeed USB 
device number 2 using xhci_hcd
Dec  3 09:48:24 kodi kernel: [833820.709518] usb 2-3: Disable of 
device-initiated U1 failed.
Dec  3 09:48:24 kodi kernel: [833820.713862] usb 2-3: Disable of 
device-initiated U2 failed.
Dec  3 09:48:25 kodi kernel: [833820.826351] usb 2-3: reset SuperSpeed USB 
device number 2 using xhci_hcd
Dec  3 09:57:56 kodi kernel: [834391.831138] usb 2-3: Disable of 
device-initiated U1 failed.
Dec  3 09:57:56 kodi kernel: [834391.837003] usb 2-3: Disable of 
device-initiated U2 failed.
Dec  3 09:57:56 kodi kernel: [834391.952203] usb 2-3: reset SuperSpeed USB 
device number 2 using xhci_hcd
Dec  3 10:36:53 kodi kernel: [836729.003142] usb 2-3: Disable of 
device-initiated U1 failed.
Dec  3 10:36:53 kodi kernel: [836729.007545] usb 2-3: Disable of 
device-initiated U2 failed.
Dec  3 10:36:53 kodi kernel: [836729.119419] usb 2-3: reset SuperSpeed USB 
device number 2 using xhci_hcd
Dec  3 10:47:38 kodi kernel: [837374.529443] usb 2-3: Disable of 
device-initiated U1 failed.
Dec  3 10:47:38 kodi kernel: [837374.533545] usb 2-3: Disable of 
device-initiated U2 failed.
Dec  3 10:47:38 kodi kernel: [837374.645305] usb 2-3: reset SuperSpeed USB 
device number 2 using xhci_hcd

System info:
# cat /etc/issue
Ubuntu 16.04.1 LTS \n \l

# uname -a
Linux kodi 4.4.0-47-generic #68-Ubuntu SMP Wed Oct 26 19:39:52 UTC 2016 x86_64 
x86_64 x86_64 GNU/Linux

# dmesg |grep Seagate
[2.086528] usb 2-3: Manufacturer: Seagate
[3.099308] scsi 2:0:0:0: Direct-Access Seagate  Backup+  SL  A905 
PQ: 0 ANSI: 6

There is no firmware update available from the manufacturer.

Thx,

C.

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2016-11-08 Thread James Agnew
I am seeing the same issue with Kernel 4.8.0-26-generic #28-Ubuntu SMP
Tue Oct 18 14:39:52 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Workaround as reported in the orinal description also clears it for me

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2016-10-13 Thread Filofel
Same problem here using 16.04 / kernel 4.4.0-42-generic (i686) and
external drive LaCie d2 Quadra, USB ID 059f:105e

I get random hangs under heavy traffic, during rsync from one external USB 
drive to another.
rsync just hangs during a transfer. Sometimes it recovers after a number of 
seconds, sometimes it never does and hangs there, possibly for hours.
dmesg contains then contains repeated error recovery sequences such as:

[ 2350.056247] usb 1-4.4: cmd cmplt err -2
[ 2350.128049] usb 1-4.4: reset high-speed USB device number 12 using ehci-pci
[ 2350.333548] scsi host8: uas_eh_bus_reset_handler success
[ 2381.032039] sd 8:0:0:0: [sdc] tag#1 uas_eh_abort_handler 0 uas-tag 2 
inflight: CMD 
[ 2381.032045] sd 8:0:0:0: [sdc] tag#1 CDB: Read(10) 28 00 95 5a 11 00 00 00 08 
00
[ 2381.032049] sd 8:0:0:0: [sdc] tag#0 uas_eh_abort_handler 0 uas-tag 1 
inflight: CMD 
[ 2381.032052] sd 8:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 20 
00
[ 2381.032079] scsi host8: uas_eh_bus_reset_handler start

Disabling uas worked the problem around. I still see some:

usb 1-4.4: reset high-speed USB device number 14 using ehci-pci

in dmesg but the disk recovers after the reset.

Additionally, disabling uas allows me to see the external disk SMART
data (including using Disks), something I couldn't do before and was
sorely missing in these circumstances!

The bottom line is that it seems under certain circumstances, uas is not
able to recover from errors.

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2016-07-30 Thread Ian Turner
On 4.4.0-31-generic, I'm still seeing this issue. This is new hardware
and 4.4.0-22-generic was the first kernel I tried to use with this
device.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

** Tags added: kernel-fixed-upstream

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2016-07-30 Thread Ian Turner
Using upstream kernel 4.7.0-040700-generic, I did not observe SCSI bus
resets, but did observe a single instance of I/O related "hung task"
messages in dmesg, which are attached, during heavy read/write load. I
could not reproduce the message on subsequent attempts.

** Attachment added: "1584557-upstream.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584557/+attachment/4710575/+files/1584557-upstream.txt

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  Seagate external drive causes SCSI bus resets when UAS enabled

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2016-07-27 Thread Joseph Salisbury
Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

2016-07-25 Thread Brian Murray
** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)

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https://bugs.launchpad.net/bugs/1584557

Title:
  Seagate external drive causes SCSI bus resets when UAS enabled

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