[Bug 179250] Re: Mass Storage USB device error

2009-01-22 Thread Leann Ogasawara
Ok, closing again.  Thanks.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 179250] Re: Mass Storage USB device error

2009-01-13 Thread SRElysian
I think my post can be ignored and this can be disabled again, I found
out later, that while KDE doesn't recognize my mp3 player as a storage
device, Amarok (atleast 2.x) detects and allows me to manage it. So long
as I use it through Amarok I can put music on it, though I'd prefer to
be able to use it as an actual storage device.

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[Bug 179250] Re: Mass Storage USB device error

2009-01-13 Thread Leann Ogasawara
Hi SRElysian, what happens if you unload the ehci_hcd module?  Thanks.

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

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[Bug 179250] Re: Mass Storage USB device error

2008-12-31 Thread SRElysian
** Also from hwinfo --disk

31: USB 00.0: 10600 Disk
  [Created at usb.122]
  UDI: 
/org/freedesktop/Hal/devices/usb_device_471_2002_3730053B95E208051315010209CB_if0
  Unique ID: KRJj.mU6_6JUAdE3
  Parent ID: uIhY.OqydEZZ981A
  SysFS ID: /devices/pci:00/:00:02.1/usb3/3-1/3-1:1.0
  SysFS BusID: 3-1:1.0
  Hardware Class: disk
  Model: "Philips GoGear SA61XX"
  Hotplug: USB
  Vendor: usb 0x0471 "Philips"
  Device: usb 0x2002 "Philips GoGear SA61XX"
  Revision: "1.00"
  Serial ID: "3730053B95E208051315010209CB"
  Driver: "usb-storage"
  Driver Modules: "usb_storage"
  Speed: 480 Mbps
  Module Alias: "usb:v0471p2002d0100dc00dsc00dp00ic08isc06ip50"
  Driver Info #0:
Driver Status: libusual is active
Driver Activation Cmd: "modprobe libusual"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #40 (Hub)

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[Bug 179250] Re: Mass Storage USB device error

2008-12-31 Thread SRElysian
Info:

I have a GoGear SA6145/37, and it is experiencing the same problem. I am
currently running Kubuntu 8.10 (Intrepid Ibex). I will post any relevant
information.

** Linux 2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686
GNU/Linux

** I pulled the following from "lsusb -v"

Bus 003 Device 006: ID 0471:2002 Philips 
Device Descriptor:
  bLength18
  bDescriptorType 1
  bcdUSB   2.00
  bDeviceClass0 (Defined at Interface level)
  bDeviceSubClass 0 
  bDeviceProtocol 0 
  bMaxPacketSize064
  idVendor   0x0471 Philips
  idProduct  0x2002 
  bcdDevice1.00
  iManufacturer   1 Philips  
  iProduct2 Philips GoGear SA61XX
  iSerial 3 3730053B95E208051315010209CB
  bNumConfigurations  1
  Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength   39
bNumInterfaces  1
bConfigurationValue 1
iConfiguration  0 
bmAttributes 0x80
  (Bus Powered)
MaxPower  500mA
Interface Descriptor:
  bLength 9
  bDescriptorType 4
  bInterfaceNumber0
  bAlternateSetting   0
  bNumEndpoints   3
  bInterfaceClass 8 Mass Storage
  bInterfaceSubClass  6 SCSI
  bInterfaceProtocol 80 Bulk (Zip)
  iInterface  0 
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81  EP 1 IN
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0200  1x 512 bytes
bInterval   0
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02  EP 2 OUT
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0200  1x 512 bytes
bInterval   0
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83  EP 3 IN
bmAttributes3
  Transfer TypeInterrupt
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0040  1x 64 bytes
bInterval  10
Device Qualifier (for other device speed):
  bLength10
  bDescriptorType 6
  bcdUSB   2.00
  bDeviceClass0 (Defined at Interface level)
  bDeviceSubClass 0 
  bDeviceProtocol 0 
  bMaxPacketSize064
  bNumConfigurations  1
Device Status: 0x
  (Bus Powered)

** Here's "tail -f /var/log/kern.log"

** Upon Plugging it in
Dec 31 16:30:41 apoc-mobile kernel: [258952.312061] usb 3-1: new high speed USB 
device using ehci_hcd and address 7
Dec 31 16:30:42 apoc-mobile kernel: [258952.521551] usb 3-1: configuration #1 
chosen from 1 choice
Dec 31 16:30:42 apoc-mobile kernel: [258952.522497] scsi10 : SCSI emulation for 
USB Mass Storage devices
Dec 31 16:30:42 apoc-mobile kernel: [258952.523398] usb-storage: device found 
at 7
Dec 31 16:30:42 apoc-mobile kernel: [258952.523414] usb-storage: waiting for 
device to settle before scanning
Dec 31 16:30:47 apoc-mobile kernel: [258957.520315] usb-storage: device scan 
complete
Dec 31 16:30:52 apoc-mobile kernel: [258963.132059] usb 3-1: reset high speed 
USB device using ehci_hcd and address 7
Dec 31 16:31:02 apoc-mobile kernel: [258973.376044] usb 3-1: reset high speed 
USB device using ehci_hcd and address 7
Dec 31 16:31:19 apoc-mobile kernel: [258989.620046] usb 3-1: reset high speed 
USB device using ehci_hcd and address 7
Dec 31 16:31:19 apoc-mobile kernel: [258989.868369] usb 3-1: reset high speed 
USB device using ehci_hcd and address 7
Dec 31 16:31:29 apoc-mobile kernel: [259000.112047] usb 3-1: reset high speed 
USB device using ehci_hcd and address 7
Dec 31 16:31:29 apoc-mobile kernel: [259000.244900] scsi 10:0:0:0: Device 
offlined - not ready after error recovery

** Upon Disconnection

Dec 31 16:31:49 apoc-mobile kernel: [259019.720454] usb 3-1: USB
disconnect, address 7

I doubt it matters in this case, but I am using KDE 4.2b2. Other than
that, only recommended updates are enabled. Any idea's would be great, I
was really looking forward to managing my mp3 player in linux, I suppose
I will have to continue with windows XP for now.

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[Bug 179250] Re: Mass Storage USB device error

2008-12-31 Thread SRElysian
Still not fixed as of kernel 2.6.27-9

** Changed in: linux (Ubuntu)
   Status: Invalid => New

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[Bug 179250] Re: Mass Storage USB device error

2008-10-11 Thread Jean-Baptiste Lallement
Unfortunately this bug report is being closed because we received no
response to the last inquiry for information.  However, the Intrepid
Ibex 8.10 Beta release was most recently announced -
http://www.ubuntu.com/testing/intrepid/beta .  If you are able to
confirm this is still an issue with this most recent release please feel
free to reopen this report.  To reopen the bug report you can click on
the current status, under the Status column, and change the Status back
to "New".  Thanks.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 179250] Re: Mass Storage USB device error

2008-09-06 Thread Leann Ogasawara
Thanks for the update kenny1987.  Lets keep this open for a while longer
in case any others subscribed here are able to test.  Thanks.

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Re: [Bug 179250] Re: Mass Storage USB device error

2008-08-29 Thread kenny1987
Hello.

I'm sorry but I can't test if this solves the problem. It occured when I 
tried to use a Phillips SA6045 mobile music and video player. I do not 
own this device anymore but returned it to the store, where I bought it. 
However when looking for solutions on the internet I found out that 
other users of this device experience the same problem. So everybody who 
owns this device should be able to test whether or not this solves the 
problem.

However I'm really looking forward to the upcoming Ubuntu release.

Best Regards,

Hannes Walz

Leann Ogasawara wrote:
> The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the
> upcoming Intrepid Ibex 8.10 release.  As a result, the kernel team would
> appreciate it if you could please test this newer 2.6.27 Ubuntu kernel.
> There are one of two ways you should be able to test:
>
> 1)  If you are comfortable installing packages on your own, the linux-
> image-2.6.27-* package is currently available for you to install and
> test.
>
> --or--
>
> 2)  The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer
> 2.6.27 Ubuntu kernel.  Alpha5 is set to be released Thursday Sept 4.
> Please watch http://www.ubuntu.com/testing for Alpha5 to be announced.
> You should then be able to test via a LiveCD.
>
> Please let us know immediately if this newer 2.6.27 kernel resolves the
> bug reported here or if the issue remains.  More importantly, please
> open a new bug report for each new bug/regression introduced by the
> 2.6.27 kernel and tag the bug report with 'linux-2.6.27'.  Also, please
> specifically note if the issue does or does not appear in the 2.6.26
> kernel.  Thanks again, we really appreicate your help and feedback.
>
> ** Tags added: cft-2.6.27
>
>

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[Bug 179250] Re: Mass Storage USB device error

2008-08-29 Thread Leann Ogasawara
The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the
upcoming Intrepid Ibex 8.10 release.  As a result, the kernel team would
appreciate it if you could please test this newer 2.6.27 Ubuntu kernel.
There are one of two ways you should be able to test:

1)  If you are comfortable installing packages on your own, the linux-
image-2.6.27-* package is currently available for you to install and
test.

--or--

2)  The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer
2.6.27 Ubuntu kernel.  Alpha5 is set to be released Thursday Sept 4.
Please watch http://www.ubuntu.com/testing for Alpha5 to be announced.
You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the
bug reported here or if the issue remains.  More importantly, please
open a new bug report for each new bug/regression introduced by the
2.6.27 kernel and tag the bug report with 'linux-2.6.27'.  Also, please
specifically note if the issue does or does not appear in the 2.6.26
kernel.  Thanks again, we really appreicate your help and feedback.

** Tags added: cft-2.6.27

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[Bug 179250] Re: Mass Storage USB device error

2008-05-27 Thread Leann Ogasawara
** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 179250] Re: Mass Storage USB device error

2008-05-25 Thread lman_271860
have the same problem with my external 2.5" usb hdd

worked under gusy and broke after heron upgrade

have reloaded xp back onto my system as patience wore thin for fix

i think this bug has become critical


** Attachment added: "USB HDD PROBLEM"
   http://launchpadlibrarian.net/14697948/USB%20HDD%20PROBLEM

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[Bug 179250] Re: Mass Storage USB device error

2008-04-26 Thread Peter Klotz
Ubuntu 8.04 Final still shows the same behavior.

A badblocks run on a 1TB HDD starts returning errors after reaching
700GB due to a USB reset (since the device mapping changed after the
reset, sdg->sdh).

Apr 26 17:54:18 centrino kernel: [90474.560262] usb 4-4.4.2.2: new high speed 
USB device using ehci_hcd and address 22
Apr 26 17:54:33 centrino kernel: [90490.057063] usb 4-4.4.2.2: configuration #1 
chosen from 1 choice
Apr 26 17:54:33 centrino kernel: [90490.073685] scsi16 : SCSI emulation for USB 
Mass Storage devices
Apr 26 17:54:38 centrino kernel: [90495.607861] scsi 16:0:0:0: Direct-Access
 SAMSUNG  HD103UJ   PQ: 0 ANSI: 2
Apr 26 17:54:38 centrino kernel: [90495.615055] sd 16:0:0:0: [sdg] 1953525168 
512-byte hardware sectors (1000205 MB)
Apr 26 17:54:38 centrino kernel: [90495.622151] sd 16:0:0:0: [sdg] Write 
Protect is off
Apr 26 17:54:38 centrino kernel: [90495.623511] sd 16:0:0:0: [sdg] 1953525168 
512-byte hardware sectors (1000205 MB)
Apr 26 17:54:38 centrino kernel: [90495.625924] sd 16:0:0:0: [sdg] Write 
Protect is off
Apr 26 17:54:38 centrino kernel: [90495.625948]  sdg: sdg1
Apr 26 17:54:38 centrino kernel: [90495.629106] sd 16:0:0:0: [sdg] Attached 
SCSI disk
Apr 26 17:54:38 centrino kernel: [90495.629213] sd 16:0:0:0: Attached scsi 
generic sg7 type 0
Apr 26 18:08:37 centrino -- MARK --
Apr 26 18:28:37 centrino -- MARK --
Apr 26 18:48:37 centrino -- MARK --
Apr 26 19:08:37 centrino -- MARK --
Apr 26 19:28:37 centrino -- MARK --
Apr 26 19:48:37 centrino -- MARK --
Apr 26 20:08:37 centrino -- MARK --
Apr 26 20:28:37 centrino -- MARK --
Apr 26 20:48:37 centrino -- MARK --
Apr 26 21:08:37 centrino -- MARK --
Apr 26 21:28:37 centrino -- MARK --
Apr 26 21:48:37 centrino -- MARK --
Apr 26 22:08:37 centrino -- MARK --
Apr 26 22:28:37 centrino -- MARK --
Apr 26 22:48:37 centrino -- MARK --
Apr 26 23:08:37 centrino -- MARK --
Apr 26 23:28:37 centrino -- MARK --
Apr 26 23:48:37 centrino -- MARK --
Apr 27 00:08:37 centrino -- MARK --
Apr 27 00:28:37 centrino -- MARK --
Apr 27 00:48:37 centrino -- MARK --
Apr 27 00:53:07 centrino kernel: [57505.878094] usb 4-4.4.2.2: reset high speed 
USB device using ehci_hcd and address 22
Apr 27 00:53:19 centrino kernel: [134331.970224] sd 16:0:0:0: [sdg] Result: 
hostbyte=DID_ERROR driverbyte=DRIVER_OK,SUGGEST_OK
Apr 27 00:53:19 centrino kernel: [134331.970243] end_request: I/O error, dev 
sdg, sector 1457607552
Apr 27 00:53:19 centrino kernel: [134331.971498] sd 16:0:0:0: [sdg] Result: 
hostbyte=DID_ERROR driverbyte=DRIVER_OK,SUGGEST_OK
Apr 27 00:53:19 centrino kernel: [134331.971512] end_request: I/O error, dev 
sdg, sector 1457607552
Apr 27 00:53:19 centrino kernel: [134331.971615] sd 16:0:0:0: [sdg] Result: 
hostbyte=DID_ERROR driverbyte=DRIVER_OK,SUGGEST_OK
Apr 27 00:53:19 centrino kernel: [134331.971626] end_request: I/O error, dev 
sdg, sector 1457607552
Apr 27 00:53:19 centrino kernel: [134331.971783] sd 16:0:0:0: [sdg] Result: 
hostbyte=DID_ERROR driverbyte=DRIVER_OK,SUGGEST_OK
Apr 27 00:53:19 centrino kernel: [134331.971794] end_request: I/O error, dev 
sdg, sector 1457607552
Apr 27 00:53:19 centrino kernel: [134331.971903] sd 16:0:0:0: [sdg] Result: 
hostbyte=DID_ERROR driverbyte=DRIVER_OK,SUGGEST_OK
Apr 27 00:53:19 centrino kernel: [134331.971914] end_request: I/O error, dev 
sdg, sector 1457607552
Apr 27 00:53:19 centrino kernel: [134331.972027] sd 16:0:0:0: [sdg] Result: 
hostbyte=DID_ERROR driverbyte=DRIVER_OK,SUGGEST_OK
Apr 27 00:53:19 centrino kernel: [134331.972038] end_request: I/O error, dev 
sdg, sector 1457607560
Apr 27 00:53:19 centrino kernel: [134331.972130] usb 4-4.4.2.2: USB disconnect, 
address 22
Apr 27 00:53:19 centrino kernel: [134331.972945] scsi 16:0:0:0: [sdg] Result: 
hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK
Apr 27 00:53:19 centrino kernel: [134331.972956] end_request: I/O error, dev 
sdg, sector 1457607560
Apr 27 00:53:19 centrino kernel: [53670.182585] usb 4-4.4.2.2: new high speed 
USB device using ehci_hcd and address 23
Apr 27 00:53:19 centrino kernel: [53670.277841] usb 4-4.4.2.2: configuration #1 
chosen from 1 choice
Apr 27 00:53:19 centrino kernel: [53670.294735] scsi17 : SCSI emulation for USB 
Mass Storage devices
Apr 27 00:53:24 centrino kernel: [53674.984184] printk: 200101 messages 
suppressed.
Apr 27 00:53:24 centrino kernel: [53675.301400] scsi 17:0:0:0: Direct-Access
 SAMSUNG  HD103UJ   PQ: 0 ANSI: 2
Apr 27 00:53:24 centrino kernel: [53675.315621] sd 17:0:0:0: [sdh] 1953525168 
512-byte hardware sectors (1000205 MB)
Apr 27 00:53:24 centrino kernel: [53675.317964] sd 17:0:0:0: [sdh] Write 
Protect is off
Apr 27 00:53:24 centrino kernel: [53675.319213] sd 17:0:0:0: [sdh] 1953525168 
512-byte hardware sectors (1000205 MB)
Apr 27 00:53:24 centrino kernel: [53675.321457] sd 17:0:0:0: [sdh] Write 
Protect is off
Apr 27 00:53:24 centrino kernel: [53675.321469]  sdh: sdh1
Apr 27 00:53:24 centrino kernel: [53675.345820] sd 17:0:0:0: [sdh] Attached 
SCSI disk
Apr 27 00:5

[Bug 179250] Re: Mass Storage USB device error

2008-04-06 Thread Peter Klotz
I am also experiencing USB resets using Ubuntu 7.10 and 8.04 Beta when
attaching an external USB 2.0 3.5" HDD.

Running a command like 'wipe -kq /dev/sdg' leads to a reset after
running for a few hours.

Sometimes a reset forces a new device mapping (so /dev/sdg is no longer
valid) and wipe returns with an error.

Exchanging the external enclosure makes no difference. It also does not
matter whether I use a USB port of my computer or plug the HDD into a
USB hub.

Here is the result of a test using Hardy 8.04 Beta. The wipe command
kept running in this case.

[EMAIL PROTECTED]:~$ uname -a
Linux ubuntu 2.6.24-12-generic #1 SMP Wed Mar 12 23:01:54 UTC 2008 i686 
GNU/Linux

[EMAIL PROTECTED]:~$ cat /var/log/messages
...
Apr  6 13:11:26 ubuntu kernel: [31406.840981] usb 4-2: reset high speed USB 
device using ehci_hcd and address 9

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[Bug 179250] Re: Mass Storage USB device error

2008-04-01 Thread Leann Ogasawara
Hi Guys,

ColdEgo - your comment said you were using Kubuntu 7.10.  Care to test
the latest Hardy Heron 8.04 Beta release?  http://www.ubuntu.com/testing

ColdEgo or Toon - when running the Hardy Heron 8.04 Beta release can you
capture your dmesg output and then attach it to this report?

Also just adding a note that we'll keep this open against the actively
developed kernel but against 2.6.22 this will be closed.  Thanks.

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

** Changed in: linux-source-2.6.22 (Ubuntu)
   Status: Incomplete => Won't Fix

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[Bug 179250] Re: Mass Storage USB device error

2008-04-01 Thread Leann Ogasawara
** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

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[Bug 179250] Re: Mass Storage USB device error

2008-03-18 Thread ColdEgo
Same trouble... Kubuntu 7.10, external USB HDD 100 Gb 2.5' (HDD get power 
supply only from USB).
Often after copy (move) some files from FAT32 partition to internal HDD I got 
100% CPU load, freeze of moving files, dmesg show me messages like:
[16007.028000] usb 1-4: reset high speed USB device using ehci_hcd and address 3
[16037.756000] usb 1-4: reset high speed USB device using ehci_hcd and address 3
[16068.00] usb 1-4: reset high speed USB device using ehci_hcd and address 3
[16098.244000] usb 1-4: reset high speed USB device using ehci_hcd and address 3
[16128.488000] usb 1-4: reset high speed USB device using ehci_hcd and address 3
[16158.732000] usb 1-4: reset high speed USB device using ehci_hcd and address 3
[16188.976000] usb 1-4: reset high speed USB device using ehci_hcd and address 3
[16189.108000] sd 6:0:0:0: [sdc] Result: hostbyte=DID_ABORT 
driverbyte=DRIVER_OK,SUGGEST_OK

lsusb -v said about device that it:
Bus 001 Device 004: ID 04cf:8818 Myson Century, Inc. Fast 3.5" External Storage
Device Descriptor:
  bLength18
  bDescriptorType 1
  bcdUSB   2.00
  bDeviceClass0 (Defined at Interface level)
  bDeviceSubClass 0 
  bDeviceProtocol 0 
  bMaxPacketSize064
  idVendor   0x04cf Myson Century, Inc.
  idProduct  0x8818 Fast 3.5" External Storage
  bcdDevice   b0.08
  iManufacturer   1 Myson Century, Inc.
  iProduct2 USB Mass Storage Device
  iSerial 3 100
  bNumConfigurations  1
  Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength   32
bNumInterfaces  1
bConfigurationValue 1
iConfiguration  4 USB Mass Storage
bmAttributes 0xc0
  Self Powered
MaxPower   10mA
Interface Descriptor:
  bLength 9
  bDescriptorType 4
  bInterfaceNumber0
  bAlternateSetting   0
  bNumEndpoints   2
  bInterfaceClass 8 Mass Storage
  bInterfaceSubClass  5 SFF-8070i
  bInterfaceProtocol 80 
  iInterface  5 Mass Storage Class
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03  EP 3 OUT
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0200  1x 512 bytes
bInterval   0
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x84  EP 4 IN
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0200  1x 512 bytes
bInterval   0
Device Qualifier (for other device speed):
  bLength10
  bDescriptorType 6
  bcdUSB   2.00
  bDeviceClass0 (Defined at Interface level)
  bDeviceSubClass 0 
  bDeviceProtocol 0 
  bMaxPacketSize064
  bNumConfigurations  1
Device Status: 0x0001
  Self Powered

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Mass Storage USB device error
https://bugs.launchpad.net/bugs/179250
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[Bug 179250] Re: Mass Storage USB device error

2008-03-16 Thread Toon
Hi,

I tested the new kernel via the live CD.
No change !

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Mass Storage USB device error
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[Bug 179250] Re: Mass Storage USB device error

2008-03-06 Thread Leann Ogasawara
The Hardy Heron Alpha series is currently under development and contains
an updated version of the kernel.  It would be helpful if you could test
the latest Hardy Alpha release:  http://www.ubuntu.com/testing .  You
should be able to then test the new kernel via the LiveCD.  If you can,
please verify if this bug still exists or not and report back your
results.  Thanks.

** Changed in: linux-source-2.6.22 (Ubuntu)
   Status: New => Incomplete

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Mass Storage USB device error
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[Bug 179250] Re: Mass Storage USB device error

2008-03-01 Thread Leonidv
Hello, I have this problem too.

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Mass Storage USB device error
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[Bug 179250] Re: Mass Storage USB device error

2008-02-19 Thread Toon
Hi,

Same problem with a SA6025...
Anybody can help us ?

Thanks.

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Mass Storage USB device error
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