[Bug 1832015] Re: firefox 67.0.1 lost my profile
Thanks for the confirmation. I'm updating the bug title accordingly. The 67.0.2 update that's currently being built should fix the issue. ** Summary changed: - firefox 67.0.1 lost my profile + [upstream regression] Switching to Safe Mode with firefox 67.0.1 locks the profile ** Changed in: firefox (Ubuntu) Status: Confirmed => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832015 Title: [upstream regression] Switching to Safe Mode with firefox 67.0.1 locks the profile To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1832015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1832015] Re: firefox 67.0.1 lost my profile
Olivier, yes, possible at 90 %. I switch regularly between safe-mode and mode with addons activated. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832015 Title: firefox 67.0.1 lost my profile To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1832015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1832015] Re: firefox 67.0.1 lost my profile
Launchpad has imported 20 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=1556612. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2019-06-04T03:56:49+00:00 Asif Youssuff wrote: Created attachment 9069563 Screenshot from 2019-06-03 21-33-23.png Steps to reproduce 1. Delete ~/.mozilla/firefox 2. Download build 20190603160429 (not sure it matters if it is after 67, but this is what I used). Add policies.json file to disable updates. 3. Start Firefox 4. Notice profile is "default-release" 5. Create new profile using about:profiles UI, call it "whatever" 6. Quit Firefox 7. Start Firefox 8. Notice profile in use is "whatever", not "default-release" This is Bug 1556603 9. Quit Firefox 10. start Firefox with --safe-mode, start in safe mode 11. Quit Firefox 12. Launch Firefox What happens: Error message saying "You've launched an older version of Firefox" Expected result: No error message, Firefox launches into a profile. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/comments/0 On 2019-06-04T16:02:06+00:00 Dtownsend wrote: [Tracking Requested - why for this release]: Users will be blocked from using their profile if they ever use safe- mode. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/comments/1 On 2019-06-04T20:40:59+00:00 Dtownsend wrote: Ok, there are a few bugs that combine to cause this behaviour. I have fixes for all of them and while I'm sure of being able to get them into betas I'm less sure of getting them into the next release. So I'm going to attach the simplest fix here that should be perfectly safe to uplift. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/comments/2 On 2019-06-04T20:41:28+00:00 Dtownsend wrote: Created attachment 9069765 Bug 1556612: Hardcode considering this an upgrade if the last build to run was run in safe mode. r=froydnj When safe mode runs it writes out "Safe Mode" as the compatibility version (bug 1556831). Due to bug 1556832 and bug 1556829 this makes us think that the next run is a downgrade. This is the simplest possible fix that should be totally safe to upload to release. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/comments/3 On 2019-06-04T21:35:55+00:00 Lhenry wrote: Pascal, I figure this should be in the next dot release; marking it as a blocker. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/comments/4 On 2019-06-05T15:14:23+00:00 Pascalc wrote: Dave, does this bug only manifests with a policies.json file to block updates? In that case that sounds like it would affect a tiny % of our users and could be included in a future dot release but would not trigger a 67.0.2 ASAP. If you think this is a widespread problem, should we stop updating users to 67.0.1? Thanks Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/comments/5 On 2019-06-05T15:31:51+00:00 Dtownsend wrote: (In reply to Pascal Chevrel:pascalc from comment #5) > Dave, does this bug only manifests with a policies.json file to block > updates? In that case that sounds like it would affect a tiny % of our users > and could be included in a future dot release but would not trigger a 67.0.2 > ASAP. If you think this is a widespread problem, should we stop updating > users to 67.0.1? Thanks This bug affects anyone who uses safe mode. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/comments/6 On 2019-06-05T15:50:47+00:00 Pascalc wrote: (In reply to Dave Townsend [:mossop] (he/him) from comment #6) > (In reply to Pascal Chevrel:pascalc from comment #5) > > Dave, does this bug only manifests with a policies.json file to block > > updates? In that case that sounds like it would affect a tiny % of our > > users and could be included in a future dot release but would not trigger a > > 67.0.2 ASAP. If you think this is a widespread problem, should we stop > > updating users to 67.0.1? Thanks > > This bug affects anyone who uses safe mode. well, I just launched 67.0.1 in safe mode and it works for me… [EDIT] I can reproduce the bug on linux on the second start in safe mode Reply at:
[Bug 1832015] Re: firefox 67.0.1 lost my profile
Thanks for the confirmation Paul, I can reliably reproduce the issue, and this is upstream bug https://bugzilla.mozilla.org/show_bug.cgi?id=1556612, which is fixed in the upcoming 67.0.2. @VinsS: could it be that what originally triggered the bug for you was entering Safe Mode? ** Bug watch added: Mozilla Bugzilla #1556612 https://bugzilla.mozilla.org/show_bug.cgi?id=1556612 ** Also affects: firefox via https://bugzilla.mozilla.org/show_bug.cgi?id=1556612 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832015 Title: firefox 67.0.1 lost my profile To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1832015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1832015] Re: firefox 67.0.1 lost my profile
Olivier, it seems that the LastVersion line of compatibility.ini is the problem. I changed 'SafeMode' to '67.0.1_20190530055249/20190530055249' as per VinsS's comment and Firefox started normally. I then restarted Firefox in safe mode and the problem returned. Reverting LastVersion to '67.0.1_20190530055249/20190530055249' enabled Firefox to start again normally. I can't remember doing so but over last weekend I must have started Firefox in safe mode which is why I didn't see the problem when I restarted Firefox immediately after upgrading on Friday(?). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832015 Title: firefox 67.0.1 lost my profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1832015] Re: firefox 67.0.1 lost my profile
Seems OK, I've upgrade and, at first launch, a dialog box let me choose the profile I want to use. (I've just one profile) This is the content of the new compatibility.ini: -- [Compatibility] LastVersion=67.0.1_20190530055249/20190530055249 LastOSABI=Linux_x86_64-gcc3 LastPlatformDir=/usr/lib/firefox LastAppDir=/usr/lib/firefox/browser - apt policy firefox firefox: Installé : 67.0.1+build1-0ubuntu0.18.04.1 Candidat : 67.0.1+build1-0ubuntu0.18.04.1 Table de version : *** 67.0.1+build1-0ubuntu0.18.04.1 500 500 http://be.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 100 /var/lib/dpkg/status 59.0.2+build1-0ubuntu1 500 500 http://be.archive.ubuntu.com/ubuntu bionic/main amd64 Packages -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832015 Title: firefox 67.0.1 lost my profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1832015] Re: firefox 67.0.1 lost my profile
Olivier, no I maintain the previous version, waiting the confirmation of the bug is fixed. I do the upgrade now. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832015 Title: firefox 67.0.1 lost my profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1832015] Re: firefox 67.0.1 lost my profile
Olivier, yes this still an issue on my Ubuntu 18.04 laptop. My Xubuntu 18.04 laptop worked as expected after the upgrade. As requested: apt policy firefox firefox: Installed: 67.0.1+build1-0ubuntu0.18.04.1 Candidate: 67.0.1+build1-0ubuntu0.18.04.1 Version table: *** 67.0.1+build1-0ubuntu0.18.04.1 500 500 http://gb.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 500 http://gb.archive.ubuntu.com/ubuntu bionic-security/main amd64 Packages 100 /var/lib/dpkg/status 59.0.2+build1-0ubuntu1 500 500 http://gb.archive.ubuntu.com/ubuntu bionic/main amd64 Packages paul@N1642:~$ grep firefox /var/log/apt/history.log Upgrade: gir1.2-geocodeglib-1.0:amd64 (3.25.4.1-4, 3.25.4.1-4ubuntu0.18.04.1), gir1.2-mutter-2:amd64 (3.28.3+git20190124-0ubuntu18.04.2, 3.28.4-0ubuntu18.04.1), libapt-inst2.0:amd64 (1.6.10, 1.6.11), libegl1:amd64 (1.0.0-2ubuntu2.2, 1.0.0-2ubuntu2.3), update-notifier-common:amd64 (3.192.1.5, 3.192.1.7), apt:amd64 (1.6.10, 1.6.11), libgl1:amd64 (1.0.0-2ubuntu2.2, 1.0.0-2ubuntu2.3), libmutter-2-0:amd64 (3.28.3+git20190124-0ubuntu18.04.2, 3.28.4-0ubuntu18.04.1), libgles2:amd64 (1.0.0-2ubuntu2.2, 1.0.0-2ubuntu2.3), libapt-pkg5.0:amd64 (1.6.10, 1.6.11), mutter-common:amd64 (3.28.3+git20190124-0ubuntu18.04.2, 3.28.4-0ubuntu18.04.1), libgeocode-glib0:amd64 (3.25.4.1-4, 3.25.4.1-4ubuntu0.18.04.1), firefox-locale-en:amd64 (67.0+build2-0ubuntu0.18.04.1, 67.0.1+build1-0ubuntu0.18.04.1), gnome-shell-common:amd64 (3.28.3+git20190124-0ubuntu18.04.2, 3.28.4-0ubuntu18.04.1), libglx0:amd64 (1.0.0-2ubuntu2.2, 1.0.0-2ubuntu2.3), apt-utils:amd64 (1.6.10, 1.6.11), epiphany-browser:amd64 (3.28.1-1ubuntu1, 3.28.5-0ubuntu1), firefox:amd64 (67.0+build2-0ubuntu0.18.04.1, 67.0.1+build1-0ubuntu0.18.04.1), gnome-shell:amd64 (3.28.3+git20190124-0ubuntu18.04.2, 3.28.4-0ubuntu18.04.1), apt-transport-https:amd64 (1.6.10, 1.6.11), epiphany-browser-data:amd64 (3.28.1-1ubuntu1, 3.28.5-0ubuntu1), update-notifier:amd64 (3.192.1.5, 3.192.1.7), mutter:amd64 (3.28.3+git20190124-0ubuntu18.04.2, 3.28.4-0ubuntu18.04.1), libglvnd0:amd64 (1.0.0-2ubuntu2.2, 1.0.0-2ubuntu2.3) paul@N1642:~$ grep -H LastVersion ~/.mozilla/firefox/*/compatibility.ini /home/paul/.mozilla/firefox/xwgyic9w.default/compatibility.ini:LastVersion=Safe Mode -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832015 Title: firefox 67.0.1 lost my profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1832015] Re: firefox 67.0.1 lost my profile
@VinsS: it looks like you manually worked around the issue, I assume you're not seeing the problem any longer? @Paul: if you can still observe the issue on 18.04, can you please share the output of the following commands: apt policy firefox grep firefox /var/log/apt/history.log grep -H LastVersion ~/.mozilla/firefox/*/compatibility.ini ** Changed in: firefox (Ubuntu) Importance: Undecided => High ** Changed in: firefox (Ubuntu) Assignee: (unassigned) => Olivier Tilloy (osomon) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832015 Title: firefox 67.0.1 lost my profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1832015] Re: firefox 67.0.1 lost my profile
https://ubuntuforums.org/showthread.php?t=2420127 for possible discussion re this issue ** Tags added: regression-update -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832015 Title: firefox 67.0.1 lost my profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1832015] Re: firefox 67.0.1 lost my profile
I'm also now seeing this problem when restating Firefox in Ubuntu 18.04 although I didn't after restarting Firefox immediately after it was upgraded to version 67.0.1 (yesterday?). ** Changed in: firefox (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832015 Title: firefox 67.0.1 lost my profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1832015] Re: firefox 67.0.1 lost my profile
** Summary changed: - firefox 67.0.1 lost my profil + firefox 67.0.1 lost my profile ** Tags added: bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1832015 Title: firefox 67.0.1 lost my profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1832015/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
