[Bug 1940131] Re: sudo ua attach is not working
** Changed in: ubuntu-advantage-tools (Ubuntu) Assignee: (unassigned) => shawn audet (thabeast1) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
This bug was fixed in the package ubuntu-advantage-tools - 27.3~21.10.1 --- ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium * d/tools.postinst: - consider cloud to be "none" on any cloud-id error - purge old ua-messaging.timer/service files - keep ua-timer.timer disabled if ua-messaging.timer was disabled by the user - properly configure both ubuntu-advantage-timer and ubuntu-advantage-licence-check logs * d/tools.postrm: - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs during purge * systemd: - remove ua-messaging.timer/service - add new ua-timer.timer that runs every 6 hours - add new ua-license_check.timer that runs every 5 minutes only if activated by ua-license-check.path * New upstream release 27.3 (LP: #1942929) - ros: + add beta support to enable ros and ros-updates + add support for "required services" so that esm-infra and esm-apps get auto-enabled when enabling ros or ros-updates + add support for "dependent services" so that user gets prompted to disable ros/ros-updates if they disable esm-infra/esm-apps - fips: + allow fips on GCP bionic now that optimized kernel is ready + disallow enabling fips on focal on clouds until cloud-optimized focal fips-certified kernel is ready (LP: #1939449, LP: #1939932) + print warning about generic fips kernel if cloud-id fails - cloud: + rely only on cloud-id to determine cloud type (LP: #1940131) + catch errors when determining cloud type (LP: #1938207, LP: #1944676) (GH: #1541) - azure: + bump IMDS API version to support Azure published images - cli: + collect-logs command that creates a tar file with debug-relevant logs and status info (GH: #463) + clean locks on exceptions more thoroughly to avoid false "Operation in progress" status messages + retain past service state after detach + shows better error message when a port value in a proxy is invalid - non-unicode locale support: + remove unicode-only characters from help file + don't print unicode-only characters in ua fix if non-utf8 locale (GH: #1463) - logrotate: + add logrotate functionality for ubuntu-advantage-timer.log. + Fix root:root logrotate permissions. - ua-timer.timer: + introduce a single systemd timer to handle ua recurring jobs + timer runs every 2 hours to support most frequent timer job + recurring job intervals are configurable in uaclient.conf + individual jobs are disabled if their interval is set to 0 - status job: + update ua status every 12 hours - messaging job: + update APT/MOTD ESM messaging every 6 hours - metering job: + disabled until infrastructure is ready + for attached machines only, periodically update contract server with status information for proper contract metering - ua-license-check.timer: + only runs on LTS GCP instances that are not attached + runs every 5 minutes to check if gcp instance has license required to auto-attach - logs: + fixes duplicate logging (GH: #553) - tests and support: + remove groovy integration tests + various improvements to integration tests -- Grant Orndorff Tue, 21 Sep 2021 09:02:06 -0400 ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
This bug was fixed in the package ubuntu-advantage-tools - 27.3~16.04.1 --- ubuntu-advantage-tools (27.3~16.04.1) xenial; urgency=medium * Backport new upstream release: (LP: #1942929) to xenial ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium * d/tools.postinst: - consider cloud to be "none" on any cloud-id error - purge old ua-messaging.timer/service files - keep ua-timer.timer disabled if ua-messaging.timer was disabled by the user - properly configure both ubuntu-advantage-timer and ubuntu-advantage-licence-check logs * d/tools.postrm: - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs during purge * systemd: - remove ua-messaging.timer/service - add new ua-timer.timer that runs every 6 hours - add new ua-license_check.timer that runs every 5 minutes only if activated by ua-license-check.path * New upstream release 27.3 (LP: #1942929) - ros: + add beta support to enable ros and ros-updates + add support for "required services" so that esm-infra and esm-apps get auto-enabled when enabling ros or ros-updates + add support for "dependent services" so that user gets prompted to disable ros/ros-updates if they disable esm-infra/esm-apps - fips: + allow fips on GCP bionic now that optimized kernel is ready + disallow enabling fips on focal on clouds until cloud-optimized focal fips-certified kernel is ready (LP: #1939449, LP: #1939932) + print warning about generic fips kernel if cloud-id fails - cloud: + rely only on cloud-id to determine cloud type (LP: #1940131) + catch errors when determining cloud type (LP: #1938207, LP: #1944676) (GH: #1541) - azure: + bump IMDS API version to support Azure published images - cli: + collect-logs command that creates a tar file with debug-relevant logs and status info (GH: #463) + clean locks on exceptions more thoroughly to avoid false "Operation in progress" status messages + retain past service state after detach + shows better error message when a port value in a proxy is invalid - non-unicode locale support: + remove unicode-only characters from help file + don't print unicode-only characters in ua fix if non-utf8 locale (GH: #1463) - logrotate: + add logrotate functionality for ubuntu-advantage-timer.log. + Fix root:root logrotate permissions. - ua-timer.timer: + introduce a single systemd timer to handle ua recurring jobs + timer runs every 2 hours to support most frequent timer job + recurring job intervals are configurable in uaclient.conf + individual jobs are disabled if their interval is set to 0 - status job: + update ua status every 12 hours - messaging job: + update APT/MOTD ESM messaging every 6 hours - metering job: + disabled until infrastructure is ready + for attached machines only, periodically update contract server with status information for proper contract metering - ua-license-check.timer: + only runs on LTS GCP instances that are not attached + runs every 5 minutes to check if gcp instance has license required to auto-attach - logs: + fixes duplicate logging (GH: #553) - tests and support: + remove groovy integration tests + various improvements to integration tests -- Grant Orndorff Thu, 23 Sep 2021 16:41:51 -0400 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
This bug was fixed in the package ubuntu-advantage-tools - 27.3~20.04.1 --- ubuntu-advantage-tools (27.3~20.04.1) focal; urgency=medium * Backport new upstream release: (LP: #1942929) to focal ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium * d/tools.postinst: - consider cloud to be "none" on any cloud-id error - purge old ua-messaging.timer/service files - keep ua-timer.timer disabled if ua-messaging.timer was disabled by the user - properly configure both ubuntu-advantage-timer and ubuntu-advantage-licence-check logs * d/tools.postrm: - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs during purge * systemd: - remove ua-messaging.timer/service - add new ua-timer.timer that runs every 6 hours - add new ua-license_check.timer that runs every 5 minutes only if activated by ua-license-check.path * New upstream release 27.3 (LP: #1942929) - ros: + add beta support to enable ros and ros-updates + add support for "required services" so that esm-infra and esm-apps get auto-enabled when enabling ros or ros-updates + add support for "dependent services" so that user gets prompted to disable ros/ros-updates if they disable esm-infra/esm-apps - fips: + allow fips on GCP bionic now that optimized kernel is ready + disallow enabling fips on focal on clouds until cloud-optimized focal fips-certified kernel is ready (LP: #1939449, LP: #1939932) + print warning about generic fips kernel if cloud-id fails - cloud: + rely only on cloud-id to determine cloud type (LP: #1940131) + catch errors when determining cloud type (LP: #1938207, LP: #1944676) (GH: #1541) - azure: + bump IMDS API version to support Azure published images - cli: + collect-logs command that creates a tar file with debug-relevant logs and status info (GH: #463) + clean locks on exceptions more thoroughly to avoid false "Operation in progress" status messages + retain past service state after detach + shows better error message when a port value in a proxy is invalid - non-unicode locale support: + remove unicode-only characters from help file + don't print unicode-only characters in ua fix if non-utf8 locale (GH: #1463) - logrotate: + add logrotate functionality for ubuntu-advantage-timer.log. + Fix root:root logrotate permissions. - ua-timer.timer: + introduce a single systemd timer to handle ua recurring jobs + timer runs every 2 hours to support most frequent timer job + recurring job intervals are configurable in uaclient.conf + individual jobs are disabled if their interval is set to 0 - status job: + update ua status every 12 hours - messaging job: + update APT/MOTD ESM messaging every 6 hours - metering job: + disabled until infrastructure is ready + for attached machines only, periodically update contract server with status information for proper contract metering - ua-license-check.timer: + only runs on LTS GCP instances that are not attached + runs every 5 minutes to check if gcp instance has license required to auto-attach - logs: + fixes duplicate logging (GH: #553) - tests and support: + remove groovy integration tests + various improvements to integration tests -- Grant Orndorff Thu, 23 Sep 2021 16:42:04 -0400 ** Changed in: ubuntu-advantage-tools (Ubuntu Bionic) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
This bug was fixed in the package ubuntu-advantage-tools - 27.3~18.04.1 --- ubuntu-advantage-tools (27.3~18.04.1) bionic; urgency=medium * Backport new upstream release: (LP: #1942929) to bionic ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium * d/tools.postinst: - consider cloud to be "none" on any cloud-id error - purge old ua-messaging.timer/service files - keep ua-timer.timer disabled if ua-messaging.timer was disabled by the user - properly configure both ubuntu-advantage-timer and ubuntu-advantage-licence-check logs * d/tools.postrm: - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs during purge * systemd: - remove ua-messaging.timer/service - add new ua-timer.timer that runs every 6 hours - add new ua-license_check.timer that runs every 5 minutes only if activated by ua-license-check.path * New upstream release 27.3 (LP: #1942929) - ros: + add beta support to enable ros and ros-updates + add support for "required services" so that esm-infra and esm-apps get auto-enabled when enabling ros or ros-updates + add support for "dependent services" so that user gets prompted to disable ros/ros-updates if they disable esm-infra/esm-apps - fips: + allow fips on GCP bionic now that optimized kernel is ready + disallow enabling fips on focal on clouds until cloud-optimized focal fips-certified kernel is ready (LP: #1939449, LP: #1939932) + print warning about generic fips kernel if cloud-id fails - cloud: + rely only on cloud-id to determine cloud type (LP: #1940131) + catch errors when determining cloud type (LP: #1938207, LP: #1944676) (GH: #1541) - azure: + bump IMDS API version to support Azure published images - cli: + collect-logs command that creates a tar file with debug-relevant logs and status info (GH: #463) + clean locks on exceptions more thoroughly to avoid false "Operation in progress" status messages + retain past service state after detach + shows better error message when a port value in a proxy is invalid - non-unicode locale support: + remove unicode-only characters from help file + don't print unicode-only characters in ua fix if non-utf8 locale (GH: #1463) - logrotate: + add logrotate functionality for ubuntu-advantage-timer.log. + Fix root:root logrotate permissions. - ua-timer.timer: + introduce a single systemd timer to handle ua recurring jobs + timer runs every 2 hours to support most frequent timer job + recurring job intervals are configurable in uaclient.conf + individual jobs are disabled if their interval is set to 0 - status job: + update ua status every 12 hours - messaging job: + update APT/MOTD ESM messaging every 6 hours - metering job: + disabled until infrastructure is ready + for attached machines only, periodically update contract server with status information for proper contract metering - ua-license-check.timer: + only runs on LTS GCP instances that are not attached + runs every 5 minutes to check if gcp instance has license required to auto-attach - logs: + fixes duplicate logging (GH: #553) - tests and support: + remove groovy integration tests + various improvements to integration tests -- Grant Orndorff Thu, 23 Sep 2021 16:41:57 -0400 ** Changed in: ubuntu-advantage-tools (Ubuntu Xenial) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
This bug was fixed in the package ubuntu-advantage-tools - 27.3~21.04.1 --- ubuntu-advantage-tools (27.3~21.04.1) hirsute; urgency=medium * Backport new upstream release: (LP: #1942929) to hirsute ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium * d/tools.postinst: - consider cloud to be "none" on any cloud-id error - purge old ua-messaging.timer/service files - keep ua-timer.timer disabled if ua-messaging.timer was disabled by the user - properly configure both ubuntu-advantage-timer and ubuntu-advantage-licence-check logs * d/tools.postrm: - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs during purge * systemd: - remove ua-messaging.timer/service - add new ua-timer.timer that runs every 6 hours - add new ua-license_check.timer that runs every 5 minutes only if activated by ua-license-check.path * New upstream release 27.3 (LP: #1942929) - ros: + add beta support to enable ros and ros-updates + add support for "required services" so that esm-infra and esm-apps get auto-enabled when enabling ros or ros-updates + add support for "dependent services" so that user gets prompted to disable ros/ros-updates if they disable esm-infra/esm-apps - fips: + allow fips on GCP bionic now that optimized kernel is ready + disallow enabling fips on focal on clouds until cloud-optimized focal fips-certified kernel is ready (LP: #1939449, LP: #1939932) + print warning about generic fips kernel if cloud-id fails - cloud: + rely only on cloud-id to determine cloud type (LP: #1940131) + catch errors when determining cloud type (LP: #1938207, LP: #1944676) (GH: #1541) - azure: + bump IMDS API version to support Azure published images - cli: + collect-logs command that creates a tar file with debug-relevant logs and status info (GH: #463) + clean locks on exceptions more thoroughly to avoid false "Operation in progress" status messages + retain past service state after detach + shows better error message when a port value in a proxy is invalid - non-unicode locale support: + remove unicode-only characters from help file + don't print unicode-only characters in ua fix if non-utf8 locale (GH: #1463) - logrotate: + add logrotate functionality for ubuntu-advantage-timer.log. + Fix root:root logrotate permissions. - ua-timer.timer: + introduce a single systemd timer to handle ua recurring jobs + timer runs every 2 hours to support most frequent timer job + recurring job intervals are configurable in uaclient.conf + individual jobs are disabled if their interval is set to 0 - status job: + update ua status every 12 hours - messaging job: + update APT/MOTD ESM messaging every 6 hours - metering job: + disabled until infrastructure is ready + for attached machines only, periodically update contract server with status information for proper contract metering - ua-license-check.timer: + only runs on LTS GCP instances that are not attached + runs every 5 minutes to check if gcp instance has license required to auto-attach - logs: + fixes duplicate logging (GH: #553) - tests and support: + remove groovy integration tests + various improvements to integration tests -- Grant Orndorff Thu, 23 Sep 2021 16:42:08 -0400 ** Changed in: ubuntu-advantage-tools (Ubuntu Hirsute) Status: Fix Committed => Fix Released ** Changed in: ubuntu-advantage-tools (Ubuntu Focal) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
This bug was fixed in the package ubuntu-advantage-tools - 27.3~21.10.1 --- ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium * d/tools.postinst: - consider cloud to be "none" on any cloud-id error - purge old ua-messaging.timer/service files - keep ua-timer.timer disabled if ua-messaging.timer was disabled by the user - properly configure both ubuntu-advantage-timer and ubuntu-advantage-licence-check logs * d/tools.postrm: - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs during purge * systemd: - remove ua-messaging.timer/service - add new ua-timer.timer that runs every 6 hours - add new ua-license_check.timer that runs every 5 minutes only if activated by ua-license-check.path * New upstream release 27.3 (LP: #1942929) - ros: + add beta support to enable ros and ros-updates + add support for "required services" so that esm-infra and esm-apps get auto-enabled when enabling ros or ros-updates + add support for "dependent services" so that user gets prompted to disable ros/ros-updates if they disable esm-infra/esm-apps - fips: + allow fips on GCP bionic now that optimized kernel is ready + disallow enabling fips on focal on clouds until cloud-optimized focal fips-certified kernel is ready (LP: #1939449, LP: #1939932) + print warning about generic fips kernel if cloud-id fails - cloud: + rely only on cloud-id to determine cloud type (LP: #1940131) + catch errors when determining cloud type (LP: #1938207, LP: #1944676) (GH: #1541) - azure: + bump IMDS API version to support Azure published images - cli: + collect-logs command that creates a tar file with debug-relevant logs and status info (GH: #463) + clean locks on exceptions more thoroughly to avoid false "Operation in progress" status messages + retain past service state after detach + shows better error message when a port value in a proxy is invalid - non-unicode locale support: + remove unicode-only characters from help file + don't print unicode-only characters in ua fix if non-utf8 locale (GH: #1463) - logrotate: + add logrotate functionality for ubuntu-advantage-timer.log. + Fix root:root logrotate permissions. - ua-timer.timer: + introduce a single systemd timer to handle ua recurring jobs + timer runs every 2 hours to support most frequent timer job + recurring job intervals are configurable in uaclient.conf + individual jobs are disabled if their interval is set to 0 - status job: + update ua status every 12 hours - messaging job: + update APT/MOTD ESM messaging every 6 hours - metering job: + disabled until infrastructure is ready + for attached machines only, periodically update contract server with status information for proper contract metering - ua-license-check.timer: + only runs on LTS GCP instances that are not attached + runs every 5 minutes to check if gcp instance has license required to auto-attach - logs: + fixes duplicate logging (GH: #553) - tests and support: + remove groovy integration tests + various improvements to integration tests -- Grant Orndorff Tue, 21 Sep 2021 09:02:06 -0400 ** Changed in: ubuntu-advantage-tools (Ubuntu Impish) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Adding test results ** Attachment added: "1940131-test-results.tar.xz" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+attachment/5536054/+files/1940131-test-results.tar.xz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Bug verified with the following script: -- series=$1 name=test-$series UA_TOKEN= lxc launch ubuntu-daily:$series $name lxc exec $name -- ua version lxc exec $name -- cloud-init status --wait lxc exec $name -- mv /usr/bin/cloud-id /usr/bin/cloud-id.old lxc exec $name -- mv /var/lib/cloud/data/result.json /var/lib/cloud/data/result.json.old lxc exec $name -- touch /var/lib/cloud/data/result.json # verify failure to attach lxc exec $name -- ua attach $UA_TOKEN lxc delete --force $name lxc launch ubuntu-daily:$series $name lxc exec $name -- cloud-init status --wait lxc exec $name -- sh -c "cat
[Bug 1940131] Re: sudo ua attach is not working
Hello slava, or anyone else affected, Accepted ubuntu-advantage-tools into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/27.3~16.04.1 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed- xenial to verification-done-xenial. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification- failed-xenial. In either case, without details of your testing we will not be able to proceed. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping! N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days. ** Changed in: ubuntu-advantage-tools (Ubuntu Xenial) Status: New => Fix Committed ** Tags added: verification-needed-xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Hello slava, or anyone else affected, Accepted ubuntu-advantage-tools into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/27.3~18.04.1 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed- bionic to verification-done-bionic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification- failed-bionic. In either case, without details of your testing we will not be able to proceed. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping! N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days. ** Changed in: ubuntu-advantage-tools (Ubuntu Bionic) Status: New => Fix Committed ** Tags added: verification-needed-bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Hello slava, or anyone else affected, Accepted ubuntu-advantage-tools into hirsute-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/27.3~21.04.1 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed- hirsute to verification-done-hirsute. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-hirsute. In either case, without details of your testing we will not be able to proceed. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping! N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days. ** Changed in: ubuntu-advantage-tools (Ubuntu Hirsute) Status: New => Fix Committed ** Tags added: verification-needed-hirsute ** Changed in: ubuntu-advantage-tools (Ubuntu Focal) Status: New => Fix Committed ** Tags added: verification-needed-focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Hello slava, or anyone else affected, Accepted ubuntu-advantage-tools into impish-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/27.3~21.10.1 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed- impish to verification-done-impish. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification- failed-impish. In either case, without details of your testing we will not be able to proceed. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping! N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days. ** Changed in: ubuntu-advantage-tools (Ubuntu Impish) Status: New => Fix Committed ** Tags added: verification-needed verification-needed-impish -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
** Description changed: [Impact] This bug impacts users which: - - Do not have the '/usr/bin/cloud-id' command in their system, + - Do not have the '/usr/bin/cloud-id' command in their system, - Do have the '/var/lib/cloud/data/result.json' file in their system, and - - Have a non-standart (by cloud-init definitions) content in the '/var/lib/cloud/data/result.json' file. + - Have a non-standard (by cloud-init definitions) content in the '/var/lib/cloud/data/result.json' file. This is an unusual situation, given that the presence of the 'result.json' file with the absence of the 'cloud-id' command is observed on official Trusty images, but from Xenial onwards 'cloud-id' should be there. Even in the case where the command is not there, the file generated by cloud-init will have the required information. Since we are doing the SRU process for Xenial onwards, the solution for those problems is to rely only on cloud-id when trying to determine the cloud type, and assuming not on cloud when the command is not present or if it fails. https://github.com/canonical/ubuntu-advantage-client/commit/f6fbcee792cf42cc67e3ced02815b7d552dee19f [Test Case] To reproduce: With ubuntu-advantage-tools 27.2 installed, in an Ubuntu machine: - - Make sure cloud-id is not there: - $ sudo mv /usr/bin/cloud-id /usr/bin/cloud-id.old - - Make sure to have the result.json file with non-standart (empty, for instance) content: - $ sudo mv /var/lib/cloud/data/result.json /var/lib/cloud/data/result.json.old (if the file exists) - $ sudo touch /var/lib/cloud/data/result.json + - Make sure cloud-id is not there: + $ sudo mv /usr/bin/cloud-id /usr/bin/cloud-id.old + - Make sure to have the result.json file with non-standard (empty, for instance) content: + $ sudo mv /var/lib/cloud/data/result.json /var/lib/cloud/data/result.json.old (if the file exists) + $ sudo touch /var/lib/cloud/data/result.json - Try to attach a token using "ua attach" - Verify that it fails To verify the fix: Repeat the above process using ubuntu-advantage tools 27.3, and verify that the attach operation succeeds. - [Regression Potential] When running on a non-cloud system, this fix brings no impact, as we expect cloud-id to be absent and we are not running on cloud. When running on a specific cloud, this fix brings the scenario where we should detect the cloud and are unable to, due to problems with cloud- init. This is minor though, given that if cloud-init didn't run properly, the instance has more problems than this one. Besides that, considering no-cloud when not in aws/azure/gcp has no impact on UA at all, and those three providers have images with cloud-id working properly. No official Ubuntu image should be affected by this change. - [Discussion] As stated above, this is an unusual situation, which led to an improvement to the cloud detection in UA. - [Original Description] sudo ua status Unexpected error(s) occurred. For more details, see the log: /var/log/ubuntu-advantage.log To file a bug run: ubuntu-bug ubuntu-advantage-tools ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-advantage-tools 27.2.2~18.04.1 ProcVersionSignature: Ubuntu 4.15.0-153.160-generic 4.15.18 Uname: Linux 4.15.0-153-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.24 Architecture: amd64 Date: Mon Aug 16 19:14:53 2021 InstallationDate: Installed on 2019-08-12 (735 days ago) InstallationMedia: SourcePackage: ubuntu-advantage-tools UpgradeStatus: No upgrade log present (probably fresh install) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
** Description changed: + [Impact] + This bug impacts users which: + - Do not have the '/usr/bin/cloud-id' command in their system, + - Do have the '/var/lib/cloud/data/result.json' file in their system, and + - Have a non-standart (by cloud-init definitions) content in the '/var/lib/cloud/data/result.json' file. + + This is an unusual situation, given that the presence of the + 'result.json' file with the absence of the 'cloud-id' command is + observed on official Trusty images, but from Xenial onwards 'cloud-id' + should be there. Even in the case where the command is not there, the + file generated by cloud-init will have the required information. + + Since we are doing the SRU process for Xenial onwards, the solution for those problems is to rely only on cloud-id when trying to determine the cloud type, and assuming not on cloud when the command is not present or if it fails. + https://github.com/canonical/ubuntu-advantage-client/commit/f6fbcee792cf42cc67e3ced02815b7d552dee19f + + [Test Case] + To reproduce: + With ubuntu-advantage-tools 27.2 installed, in an Ubuntu machine: + - Make sure cloud-id is not there: + $ sudo mv /usr/bin/cloud-id /usr/bin/cloud-id.old + - Make sure to have the result.json file with non-standart (empty, for instance) content: + $ sudo mv /var/lib/cloud/data/result.json /var/lib/cloud/data/result.json.old (if the file exists) + $ sudo touch /var/lib/cloud/data/result.json + - Try to attach a token using "ua attach" + - Verify that it fails + + To verify the fix: + Repeat the above process using ubuntu-advantage tools 27.3, and verify that the attach operation succeeds. + + + [Regression Potential] + When running on a non-cloud system, this fix brings no impact, as we expect cloud-id to be absent and we are not running on cloud. + + When running on a specific cloud, this fix brings the scenario where we + should detect the cloud and are unable to, due to problems with cloud- + init. This is minor though, given that if cloud-init didn't run + properly, the instance has more problems than this one. Besides that, + considering no-cloud when not in aws/azure/gcp has no impact on UA at + all, and those three providers have images with cloud-id working + properly. + + No official Ubuntu image should be affected by this change. + + + [Discussion] + As stated above, this is an unusual situation, which led to an improvement to the cloud detection in UA. + + + [Original Description] sudo ua status Unexpected error(s) occurred. For more details, see the log: /var/log/ubuntu-advantage.log To file a bug run: ubuntu-bug ubuntu-advantage-tools ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-advantage-tools 27.2.2~18.04.1 ProcVersionSignature: Ubuntu 4.15.0-153.160-generic 4.15.18 Uname: Linux 4.15.0-153-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.24 Architecture: amd64 Date: Mon Aug 16 19:14:53 2021 InstallationDate: Installed on 2019-08-12 (735 days ago) InstallationMedia: - + SourcePackage: ubuntu-advantage-tools UpgradeStatus: No upgrade log present (probably fresh install) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940131] Re: sudo ua attach is not working
Hello Chad, /etc/cloud/build.info is not there Out of interest I checked two other servers (Hetzner and OVH) and they also do not contain /usr/bin/cloud-id However, there is build.info on the OVH one with the following content: build_name: server serial: 20210512 /etc/cloud/build.info is not there. thank you for the detailed info. On 19.08.21 22:36, Chad Smith wrote: > Hi @slava. Thank you for filing this bug, the response you have given in > comment #9 raises a concern for me in that your image does not contain > /usr/bin/cloud-id as delivered by the cloud-init package. > > This implies to me that you are not running on an image based on an > official Ubuntu cloud image provided here https://cloud- > images.ubuntu.com/. All official cloudimages have cloud-init installed > (as well as security updates and upgrade applied), images not based on > official Ubuntu images containing cloud-init are likely going to be > unsupported. > > In your Bionic images that lack cloud-init is there a file > /etc/cloud/build.info present? If so what are the contents? I believe > this would tell us if your image was a derivative of official Ubuntu > cloud images and what build date it was derived from. > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Thanks @slava for the confirmation. So, no that image base is not derived from a supported Canonical cloud image. If you have control over what base image you are using for your machine launch or imaging process, or if you can talk to your cloud provider about obtaining official images from here https://cloud-images.ubuntu.com/ it may make your use-case a bit easier in the future. That said, if your or your cloud providers are unable to move to Canonical official Ubuntu cloud images, we have also landed a fix in tip of ubuntu-advantage-tools[1] that will avoid that specific traceback you hit in this bug report. Once ubuntu-advantage-tools version > 27.2 is released, you will be able to drop your uaclient.conf settings_overrides without fear of Tracebacks. [1] upstream fix to rely on cloud-id only if present https://github.com/canonical/ubuntu-advantage-client/commit/f6fbcee792cf42cc67e3ced02815b7d552dee19f ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Triaged => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940131] Re: sudo ua attach is not working
Hello Chad, no, the build.info file is not present there On 19.08.21 22:36, Chad Smith wrote: > Hi @slava. Thank you for filing this bug, the response you have given in > comment #9 raises a concern for me in that your image does not contain > /usr/bin/cloud-id as delivered by the cloud-init package. > > This implies to me that you are not running on an image based on an > official Ubuntu cloud image provided here https://cloud- > images.ubuntu.com/. All official cloudimages have cloud-init installed > (as well as security updates and upgrade applied), images not based on > official Ubuntu images containing cloud-init are likely going to be > unsupported. > > In your Bionic images that lack cloud-init is there a file > /etc/cloud/build.info present? If so what are the contents? I believe > this would tell us if your image was a derivative of official Ubuntu > cloud images and what build date it was derived from. > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Hi @slava. Thank you for filing this bug, the response you have given in comment #9 raises a concern for me in that your image does not contain /usr/bin/cloud-id as delivered by the cloud-init package. This implies to me that you are not running on an image based on an official Ubuntu cloud image provided here https://cloud- images.ubuntu.com/. All official cloudimages have cloud-init installed (as well as security updates and upgrade applied), images not based on official Ubuntu images containing cloud-init are likely going to be unsupported. In your Bionic images that lack cloud-init is there a file /etc/cloud/build.info present? If so what are the contents? I believe this would tell us if your image was a derivative of official Ubuntu cloud images and what build date it was derived from. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940131] Re: sudo ua attach is not working
Hi Lucas and thank you! Now it's working! On 18.08.21 15:16, Lucas Albuquerque Medeiros de Moura wrote: > Hi slava, there is just one minor problem on the config. The cloud_type > entry is incorrectly place on under ua_config. The config should be: > > contract_url: https://contracts.canonical.com > data_dir: /var/lib/ubuntu-advantage > log_file: /var/log/ubuntu-advantage.log > log_level: debug > security_url: https://ubuntu.com/security > ua_config: > apt_http_proxy: null > apt_https_proxy: null > http_proxy: null > https_proxy: null > settings_overrides: >cloud_type: "" > > > Let me know if that works out > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Hi slava, there is just one minor problem on the config. The cloud_type entry is incorrectly place on under ua_config. The config should be: contract_url: https://contracts.canonical.com data_dir: /var/lib/ubuntu-advantage log_file: /var/log/ubuntu-advantage.log log_level: debug security_url: https://ubuntu.com/security ua_config: apt_http_proxy: null apt_https_proxy: null http_proxy: null https_proxy: null settings_overrides: cloud_type: "" Let me know if that works out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940131] Re: sudo ua attach is not working
Yep, here it is: # Ubuntu-Advantage client config file. # If you modify this file, run "ua refresh config" to ensure changes are # picked up by Ubuntu-Advantage client. contract_url: https://contracts.canonical.com data_dir: /var/lib/ubuntu-advantage log_file: /var/log/ubuntu-advantage.log log_level: debug security_url: https://ubuntu.com/security ua_config: cloud_type: "" apt_http_proxy: null apt_https_proxy: null http_proxy: null https_proxy: null On 17.08.21 22:24, Lucas Albuquerque Medeiros de Moura wrote: > That's weird, the logs show the same error as before. > > Can you send me your /etc/ubuntu-advantage/uaclient.conf ? I want to see > if I can reproduce that > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
That's weird, the logs show the same error as before. Can you send me your /etc/ubuntu-advantage/uaclient.conf ? I want to see if I can reproduce that -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940131] Re: sudo ua attach is not working
Thank Lucas, but now I've got some other errors. Please find the log attached. However, I think the services themselves are working.. On 17.08.21 19:45, Lucas Albuquerque Medeiros de Moura wrote: > Hi slava, thanks for this issue. I think we will have a more flexible > approach on how we handle that cloud-init check. > > If you want to avoid having that trouble on your machine at the moment, > you can add this into /etc/ubuntu-advantage/uaclient.conf > > - > settings_overrides: >cloud_type: "" > --- > > This should avoid the cloud-init logic check. > Let me know if that works for you > ** Attachment added: "log.log.rtf" https://bugs.launchpad.net/bugs/1940131/+attachment/5518594/+files/log.log.rtf -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Hi slava, thanks for this issue. I think we will have a more flexible approach on how we handle that cloud-init check. If you want to avoid having that trouble on your machine at the moment, you can add this into /etc/ubuntu-advantage/uaclient.conf - settings_overrides: cloud_type: "" --- This should avoid the cloud-init logic check. Let me know if that works for you -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940131] Re: sudo ua attach is not working
> 1) Can you confirm that the system does not have the "cloud-id"
command ?
yes, cloud-id: command not found
> 2) What version of cloud-init are you running on the system ?
Command 'cloud-init' not found, but can be installed with:
sudo apt install cloud-init
On two other VDS I've mentioned (where there is no such bug), cloud-init
is also not installed
> 3) Can you upload the output of this file here:
> /var/lib/cloud/data/result.json
{
"v1": {
"datasource": null,
"errors": [
"No instance datasource found.",
"Can not apply stage config, no datasource found! Likely bad things
to come!",
"Can not apply stage final, no datasource found! Likely bad things
to come!"
]
}
}
On 17.08.21 16:22, Lucas Albuquerque Medeiros de Moura wrote:
> Hi slava, sorry I edited my question a little bit to gather other
> information about the issue. Also, I realized that you have mentioned
> you are using Bionic on the bug description, so sorry for that.
>
> But if you can provide the extra information around cloud-init, that
> would be great for us to better understand this problem,
>
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sudo ua attach is not working
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[Bug 1940131] Re: sudo ua attach is not working
Hi slava, sorry I edited my question a little bit to gather other information about the issue. Also, I realized that you have mentioned you are using Bionic on the bug description, so sorry for that. But if you can provide the extra information around cloud-init, that would be great for us to better understand this problem, -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940131] Re: sudo ua attach is not working
Bionic Description: Ubuntu 18.04.5 LTS Release: 18.04 Codename: bionic GNU/Linux 4.15.0-153-generic x86_64 On 17.08.21 15:24, Lucas Albuquerque Medeiros de Moura wrote: > Hi slava, thanks for reporting this. > I just want to confirm something, is this a Trusty instance ? > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Hi slava, thanks for reporting this. I just want to confirm something, is this a Trusty instance ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Incomplete => Triaged ** Changed in: ubuntu-advantage-tools (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940131] Re: sudo ua attach is not working
You are welcome! It's a VDS on Ikoulu. On Hetzner and OVH it works fine. On 17.08.21 13:43, Richard Harding wrote: > Thank you for the log, it looks like we tried to get the cloud details > for the machine and it was empty. Can you share a bit of information on > what type of platform this was on? Is this on a machine, lxd container, > cloud instance on a specific cloud? > >File "/usr/lib/python3/dist-packages/uaclient/clouds/identity.py", line > 56, in get_cloud_type_from_result_file\ > dsname = result["v1"]["datasource"].split()[0].lower()\ > AttributeError: 'NoneType' object has no attribute 'split'} > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Thank you for the log, it looks like we tried to get the cloud details for the machine and it was empty. Can you share a bit of information on what type of platform this was on? Is this on a machine, lxd container, cloud instance on a specific cloud? File "/usr/lib/python3/dist-packages/uaclient/clouds/identity.py", line 56, in get_cloud_type_from_result_file\ dsname = result["v1"]["datasource"].split()[0].lower()\ AttributeError: 'NoneType' object has no attribute 'split'} -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1940131] Re: sudo ua attach is not working
Please find the log attached. On 16.08.21 19:31, Richard Harding wrote: > Thanks for the bug report. Do you have any interesting details in the > log file referenced? > > /var/log/ubuntu-advantage.log > > > Marking incomplete while we collect information on what's failed. > > Thanks! > > ** Changed in: ubuntu-advantage-tools (Ubuntu) > Status: New => Incomplete > ** Attachment added: "ubuntu-advantage.log.rtf" https://bugs.launchpad.net/bugs/1940131/+attachment/5518431/+files/ubuntu-advantage.log.rtf -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1940131] Re: sudo ua attach is not working
Thanks for the bug report. Do you have any interesting details in the log file referenced? /var/log/ubuntu-advantage.log Marking incomplete while we collect information on what's failed. Thanks! ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940131 Title: sudo ua attach is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1940131/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
