apport information
** Tags added: apport-collected
** Description changed:
Writing lsb_release -rd I got this:
Description: Ubuntu 20.04.3 LTS
Release: 20.04
I don't know exactly what package has the issue but I think is most probably
the kernel itself.
I can use my touchpad normally most of the time. But randomly and suddenly,
it stops working properly. When I don't move the cursor, it starts going up and
for re-using it I have to pass my finger three times (aprox.) and then it
starts to respond. But when I leave it, the bug comes again.
The problem got solved when I restart my laptop. I've tried a lot of
troubleshooting I've found on internet but nothing works without restarting.
Also, when I write xinput -list in the terminal, it does not detect my touchpad.
Moreover, today I got two like-windows blue screen but instead of having a
blue screen I got something like a TV receiving noise in color. Nothing works
-neither the power button- I've lost few of my college work (not anything
serious by luck).
Thank you for making Ubuntu and best Regards.
Josue Laszeski, Argentina.
PD: I'm not an English native speaker, please ignore my redaction
faults.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.11.0-37-generic 5.11.0-37.41~20.04.2
ProcVersionSignature: Ubuntu 5.11.0-37.41~20.04.2-generic 5.11.22
Uname: Linux 5.11.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: MATE
Date: Wed Sep 29 21:46:41 2021
InstallationDate: Installed on 2021-07-26 (65 days ago)
InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
SourcePackage: linux-signed-hwe-5.11
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.21
+ Architecture: amd64
+ AudioDevicesInUse:
+ USERPID ACCESS COMMAND
+ /dev/snd/controlC0: josue 1259 F pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: MATE
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2021-07-26 (122 days ago)
+ InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
+ MachineType: COMPAQ Presario 21
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-40-generic
root=UUID=49c60cf2-3935-4fd9-87cc-3db4eed0d496 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.11.0-40.44~20.04.2-generic 5.11.22
+ RelatedPackageVersions:
+ linux-restricted-modules-5.11.0-40-generic N/A
+ linux-backports-modules-5.11.0-40-generic N/A
+ linux-firmware 1.187.20
+ RfKill:
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
+ Tags: focal
+ Uname: Linux 5.11.0-40-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 07/05/2012
+ dmi.bios.release: 0.1
+ dmi.bios.vendor: Phoenix Technologies Ltd.
+ dmi.bios.version: 77B
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: Presario 21
+ dmi.board.vendor: COMPAQ
+ dmi.board.version: FAB1
+ dmi.chassis.asset.tag: Asset Tag
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Intel Corporation
+ dmi.chassis.version: 0.1
+ dmi.modalias:
dmi:bvnPhoenixTechnologiesLtd.:bvr77B:bd07/05/2012:br0.1:svnCOMPAQ:pnPresario21:pvr0.1:skuSystemSKUNumber:rvnCOMPAQ:rnPresario21:rvrFAB1:cvnIntelCorporation:ct9:cvr0.1:
+ dmi.product.family: EasyTab
+ dmi.product.name: Presario 21
+ dmi.product.sku: System SKUNumber
+ dmi.product.version: 0.1
+ dmi.sys.vendor: COMPAQ
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1945542/+attachment/5543546/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1945542
Title:
mouse starts going up and has a laggy response
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