[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-06-30 Thread einfeldt
*** This bug is a duplicate of bug 186465 ***
https://bugs.launchpad.net/bugs/186465

I am having the same trouble as the original poster.  My Hardy Ubuntu
update hangs while displaying configuring akiradnews under the
thermometer bar, and in the black box showing the terminal, the message
reads Setting up akiradnews (20080629).

At the same time, Firefox automatically launches and takes me to

http://akiradproject.net/repository

which has some tips on how to install Cinelerra on Hardy, but not how to
deal with the problem of a hanging update manager.  I have no idea how
to deal with this hanging update manager, and I hope that I won't break
my system, as I have no idea as to how to proceed from here.  I will
post my steps back to this site when I figure something out.

Christian Einfeldt,
Producer, The Digital Tipping Point

** Attachment added: screen shot of hanging update
   http://launchpadlibrarian.net/15704246/update_hang_akiradnews.png

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-06-30 Thread einfeldt
*** This bug is a duplicate of bug 186465 ***
https://bugs.launchpad.net/bugs/186465

There is a simple solution for the hanging updater under Hardy (GNOME).
Just close the Firefox window with this page:

http://akiradproject.net/repository

When I closed that page, the updater finished.  It was that simple.

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-06-30 Thread einfeldt
*** This bug is a duplicate of bug 186465 ***
https://bugs.launchpad.net/bugs/186465

With regard to the underlying problem, this solution was provided to me
by Daniel Gimpelevich of the SF-LUG list, and it seems to work fine,
although I have not fully tested it.  Meaning that I have not thrown a
lot of different tasks at Cinelerra.  I wanted to post this solution
here before I closed my terminal and forgot where I saved the txt file,
etc:

[EMAIL PROTECTED]:~$ sudo wget -O /etc/apt/sources.list.d/akirad.list 
http://akirad.cinelerra.org/dists/hardy.list 
[sudo] password for cje: 
--16:38:35--  http://akirad.cinelerra.org/dists/hardy.list
   = `/etc/apt/sources.list.d/akirad.list'
Resolving akirad.cinelerra.org... 78.47.64.243
Connecting to akirad.cinelerra.org|78.47.64.243|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 196 [text/plain]

100%[=]
196   --.--K/s

16:38:36 (15.93 MB/s) - `/etc/apt/sources.list.d/akirad.list' saved
[196/196]

[EMAIL PROTECTED]:~$

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Producer, the Digital Tipping Point

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-06-10 Thread Brian Murray
** Tags added: gutsy2hardy

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-06-10 Thread Brian Murray
*** This bug is a duplicate of bug 186465 ***
https://bugs.launchpad.net/bugs/186465

** Changed in: update-manager (Ubuntu)
   Importance: Undecided = Medium
   Status: Confirmed = Triaged

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-06-10 Thread Michael Vogt
*** This bug is a duplicate of bug 186465 ***
https://bugs.launchpad.net/bugs/186465

Thank you very much for the help with fixing this bug! The fix is in
hardy-updates now and is used automatically.

** This bug has been marked a duplicate of bug 186465
   distribution upgrade hangs during update to hardy

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-05-09 Thread Fernando
I also confirm this. With the test2 version I've been able to complete
the upgrade. Thanks!

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-05-07 Thread Michael Vogt
After some more investigation I was able to reproduce a similar hang as
described here with a similar strace pattern. Could you please try
http://people.ubuntu.com/~mvo/update-manager/release-
upgrader-0.87.26-debug6.tar.gz and see if that works for you and does
not hang? It worked in my tests but my test-setup is a bit artificial as
I can not reproduce the hang on a normal machine. Feedback is very
welcome.

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-05-07 Thread Michael Vogt
Here is a another build that (hopefully) fixes the issue:
http://people.ubuntu.com/~mvo/update-manager/release-upgrader-0.87.27-test2.tar.gz

Please give it a go and let me know if it helps. If so, I will do a SRU
with the fix.

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-05-07 Thread Ivo Mans
Test2 version seems fine. I reached the Do you want to start the
upgrade dialog without a problem. Cancelled the upgrade for now so I
could do further testing if you need me to, but it looks like you solved
it.

BTW: debug6 was not working.
BTW2: My system is now back on Human theme with nvidia driver.

Michael, thanks for all your efforts. Looks like you solved it now.

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-05-05 Thread Ivo Mans
Just gave it a try with the nv driver: exactly same result.
Although Human and Clearlooks stop at a different point both situations are 
with a progressbar at approx. 99% full. Could this be related? See also 
attached screenshot and you could compare it with the previous screenshot from 
macabro22.

** Attachment added: Screenshot080505.png
   http://launchpadlibrarian.net/14228425/Screenshot080505.png

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-05-03 Thread Michael Vogt
Thanks, I'm currently trying to gather more data about it. I wonder if
it helps if you switch to a different theme or (if you use a nvidia
driver) switch to the free nv driver instead. I currently suspect its
a bug in python and/or gtk that update-manager triggers.

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-05-03 Thread Ivo Mans
I just changed theme from Human to Clearlooks and tried with your
debug5: the upgrade process is getting several steps further now!
Unfortunately it still became unresponsive a couple of steps later.
Repeated attempts resulted in stop at same new place, see attached
main.log.

** Attachment added: main.log
   http://launchpadlibrarian.net/14155750/main.log

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-05-01 Thread Fernando
Hi.
I can reproduce the exact same problem (running Ubuntu on a PowerPC). So, in 
case you need more traces from a different system, just let me know.

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Michael Vogt
@Ivo: thanks for the sources.list

Could you please download http://people.ubuntu.com/~mvo/update-manager
/release-upgrader-0.87.26-debug.tar.gz and download it to a temp
directory (e.g. ~/test-upgrade).

Then unpack it and run in a terminal sudo ./hardy. When it hangs,
please wait a few seconds and then press ctrl-c to cancel it and attach
the updated /var/log/dist-upgrade/main.log please. It should contain
much more information what is going on.

Thanks (and sorry for the trouble),
 Michael

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Ivo Mans
@Michael: thanks for your concern.

Just tried as per your instructions. I could not abort with the ctrl-c, leaving 
me to use a 'sudo killall hardy' from a second terminal.
Attached the resulting main.log. It only shows a few additional lines.


** Attachment added: /var/log/dist-upgrade/main.log
   http://launchpadlibrarian.net/14041933/main.log

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Michael Vogt
Thanks a lot for running the test release-ugprader. I'm still searching
what might cause it and did another version with even more debug output
:) Could you please run the following one in the same manner as the
previous one? And attach the logs then?

http://people.ubuntu.com/~mvo/update-manager/release-
upgrader-0.87.26-debug2.tar.gz

Thanks!
 Michael

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Ivo Mans
Hope this information helps.

** Attachment added: /var/log/dist-upgrade/main.log
   http://launchpadlibrarian.net/14043657/main.log

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Michael Vogt
Thanks again! I think we are gettig closer :) I put another tarball up
now:

http://people.ubuntu.com/~mvo/update-manager/release-
upgrader-0.87.26-debug3.tar.gz

it contains even more debug code and a possible fix (fingers crossed :)

Please let me know how if that tarball works and if not, please include
the main.log file.

Thanks,
 MIchael

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Ivo Mans
Michael, your possible fix has no effect to my system. But at least I've
got a longer main.log for you now.

** Attachment added: /var/log/dist-upgrade/main.log
   http://launchpadlibrarian.net/14047306/main.log

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Michael Vogt
Thanks again for the test. Here is the next tarball:

http://people.ubuntu.com/~mvo/update-manager/release-
upgrader-0.87.26-debug4.tar.gz

This is definitely a tricky problem, it hangs at a place where it should
be pretty much impossible and I'm currently trying to figure out how
this can happen. The new log is even more detailed, I changed the code
again so that it might fix the issue (but that is less likely).

If it still hangs, can you think of anything special in your gtk
configuration? A theme maybe or use of something like the gutsy-
backports repository etc? I would love to be able to reproduce the
problem here.

Thanks, your help is really appreciated!

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Ivo Mans
Just tried your latest version. Unfortunately still no result. Attached
the new main.log.

I also tested with Visual Effects = None, but still same result.

As far as I could think of I don't have anything extraordinary on this
system. All I could think of is that I'm using the proprietary nvidia
driver. From non-ubuntu repositories there is only the skype package and
a libdvdcss2. Doesn't seem anything special. Theme is the default Human.


** Attachment added: /var/log/dist-upgrade/main.log
   http://launchpadlibrarian.net/14051804/main.log

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Michael Vogt
Thanks again for the log! What locale do you use? Maybe that is the
missing bit here.

So it looks like it runs:

pending = gtk.events_pending()  [=1]
res = gtk.main_iteration_do(False)[=True]
pending = gtk.events_pending() [=1]
res = gtk.main_iteration_do(False)[ HANG ]

and hangs there.

Could you please run the latest tarball with strace? Run (in a terminal and in 
the dir where -debug4.tar.gz was extracted):
$ sudo strace -o trace-simple python dist-upgrade.py 

and then kill -9 it and upload the file trace-simple ?

Ant then repeat the same with the -f switch (as shown below): 
$ sudo strace -f -o trace-with-subprocesses python dist-upgrade.py 

and upload the file trace-with-subprocesses ?

Thanks,
 Michael

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Michael Vogt
(its probably best to gzip the files, they are probably large :)

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Michael Vogt
Please try:

http://people.ubuntu.com/~mvo/update-manager/release-
upgrader-0.87.26-debug5.tar.gz

first before you run the strace, it disables some code, I'm curious if
that fixes the hang or not. If it does fix the hang, the strace is not
needed anymore :)

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-30 Thread Ivo Mans
Michael, still no success. But attached the trace files for both debug4
and debug5.

My locale: en_US.UTF-8.

** Attachment added: trace.tar.gz
   http://launchpadlibrarian.net/14053618/trace.tar.gz

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-29 Thread Michael Vogt
@macabro22: sorry, I overlooked the main.log in the earlier comment (or
looked at a older launchpad page, not sure)

@Ivo: could you please attach your /etc/apt/sources.list? I suspect it
might hang on some unreachable network source.

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-29 Thread Ivo Mans
After initial failure I already commented out the last line, referring to the 
skype repository. But with no improvement.
Just updated the update-manager (1:0.81.3), but still same result.

** Attachment added: /etc/apt/sources.list
   http://launchpadlibrarian.net/14019588/sources.list

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-28 Thread Michael Vogt
@macabro22: Could you please attach your logs file /var/log/dist-
upgrade/main.log please?

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-28 Thread macabro22
Michael, I already did in the previous post.

I solved my issue by doing a fresh install from Hardy's Live DVD. The
installation process went flawlessly and I was able to preserve all my
desktop layout by manually partitioning the hard drive and importing
user settings.

The installation erased my old system files, so I can't post any more
recent logs, sorry.

Thanks for your concern!

I

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-28 Thread Ivo Mans
@macrabro22: congratulations that you found your way around this
problem.

My system is still unchanged: if any additional information is required,
please let me know.

Think the solution from macrabro22 is not suitable for less experienced
users. Guess macrabro22 and I are not the only persons in the world
having this problem, so I hope this issue can still be solved.

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-27 Thread Ivo Mans
My upgrade got stuck at exact same point as macabro22 describes.

I'm upgrading from a Gutsy i386 .

** Changed in: update-manager (Ubuntu)
   Status: New = Confirmed

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-27 Thread Ivo Mans
Possibly relevant additional information: my main.log states it is doing
a doUpdate().

** Attachment added: /var/log/dis-upgrade/main.log
   http://launchpadlibrarian.net/13958469/main.log

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-27 Thread macabro22
Yeah, Same here.

** Attachment added: /var/log/dist-upgrade/main.log
   http://launchpadlibrarian.net/13962752/main.log

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-26 Thread macabro22

** Attachment added: the error message said I had to include this file
   http://launchpadlibrarian.net/13949867/apt.log

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/13949868/Dependencies.txt

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-26 Thread Caroline Ford
I would comment out the unsupported repositories, and try with a
different mirror.

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-26 Thread Caroline Ford
Okay. You have a couple of unsupported repositories -

deb http://repository.akirad.net akirad-gutsy main
deb http://switch.dl.sourceforge.net/sourceforge/bibus-biblio ./
deb-src http://switch.dl.sourceforge.net/sourceforge/bibus-biblio ./

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-26 Thread macabro22
secretlondon asked me to attach this.

** Attachment added: sources.list
   http://launchpadlibrarian.net/13950554/sources.list

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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-26 Thread macabro22
Ok. Done that. Hasn't helped. I will try removing the BrOffice.org
package before hitting the upgrade button now.

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hardy upgrade crashes at preparing upgrade 
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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-26 Thread macabro22
hmmm... nope.

It really seems like a bug don't you think?

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hardy upgrade crashes at preparing upgrade 
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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-26 Thread macabro22
[EMAIL PROTECTED]:~$ apt-cache policy update-manager
update-manager:
  Installed: 1:0.81.2
  Candidate: 1:0.81.2
  Version table:
 *** 1:0.81.2 0
500 http://archive.ubuntu.com gutsy-updates/main Packages
100 /var/lib/dpkg/status
 1:0.81 0
500 http://archive.ubuntu.com gutsy/main Packages


** Attachment added: modified sources.list
   http://launchpadlibrarian.net/13954356/sources.list

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hardy upgrade crashes at preparing upgrade 
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[Bug 222801] Re: hardy upgrade crashes at preparing upgrade

2008-04-26 Thread macabro22
I just want to be clear at what point update-manager becomes
unresponsive. Please check the attached picture.

** Attachment added: look whats happening
   http://launchpadlibrarian.net/13954617/screenshot2.png

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hardy upgrade crashes at preparing upgrade 
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