[Bug 239314] Re: segfault and failure to find codec for some .mpg's

2008-10-17 Thread Sebastien Bacher
closing the bug

** Changed in: totem (Ubuntu)
   Status: New => Fix Released

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segfault and failure to find codec for some .mpg's
https://bugs.launchpad.net/bugs/239314
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[Bug 239314] Re: segfault and failure to find codec for some .mpg's

2008-10-17 Thread joosteto
I haven't seen this bug for a long time now (nor do I see it in intrepid
beta I'm running now). I think it can be closed.

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Re: [Bug 239314] Re: segfault and failure to find codec for some .mpg's

2008-06-13 Thread joosteto
2008/6/13 Sebastien Bacher <[EMAIL PROTECTED]>:
> the informations you attached are about totem-xine, could you open a
> different bug about totem-gstreamer

Only if I can be at least somewhat sure isn't going to be closed
immediately after I file it.

>
> where did you get instruction saying to attach crash informations not
> using apport?

The point is, that no-where was I informed to use apport. I'm sure
somewhere it's mentioned, but certainly not on the pages I came along
while submitting the bug. And I did read several pages and help
screens.

http://www.ubuntu.com/community/ReportProblem
the screens from https://launchpad.net/ubuntu/+filebug#form-start
https://wiki.ubuntu.com/DebuggingProcedures

Those are the pages I can find about reporting bugs. "apport" can not
be found anywhere.
Not knowing I was supposed to use apport, I tried to be as helpful as
possible, appended the core dump along with gdb backtraces and the
lot.


> the reason why submitters are asked to use apport

It would be better to ask them to do that during the submittion
proces, not after.

> that's
> because it does the automatic debug retracing so users don't have to
> install debug variants,

But I already did that.

> and this way the crash is registered in the
> database for automatic duplication

If users report bugs without including requested information, I can
understand that this enoys the developers and that they sometimes
quickly close bugs. But you ou don't request apport reports to the
users before they file a bug (or while they read how to file a bug).

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[Bug 239314] Re: segfault and failure to find codec for some .mpg's

2008-06-13 Thread Sebastien Bacher
the informations you attached are about totem-xine, could you open a
different bug about totem-gstreamer

where did you get instruction saying to attach crash informations not
using apport? the reason why submitters are asked to use apport that's
because it does the automatic debug retracing so users don't have to
install debug variants, and this way the crash is registered in the
database for automatic duplication

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segfault and failure to find codec for some .mpg's
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[Bug 239314] Re: segfault and failure to find codec for some .mpg's

2008-06-13 Thread Sebastien Bacher
the bug has been closed a bit quickly, reopening, there is detailled
informations in the description

** Changed in: totem (Ubuntu)
   Importance: Undecided => Medium
   Status: Invalid => New

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Re: [Bug 239314] Re: segfault and failure to find codec for some .mpg's

2008-06-12 Thread joosteto
I think I've spend at least an hour doing excactly what ubuntu asked
me to do. I started the application, from the help menu item I clicked
"report a problem", just as ubuntu asked me to do, attached a core
dump, installed a whole bunch of programs to make the core dump usable
etc.

Nowhere along the whole path was I informed that my work would be
vain, and that the bugreport would be closed inmediately after filing,
throwing away everything I did.

I'm not going further with this bug-report.


2008/6/12 Pedro Villavicencio <[EMAIL PROTECTED]>:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. However, your crash report is either missing or
> challenging to deal with as a ".crash" file. Please follow these
> instuctions to have apport report a new bug about your crash that can be
> dealt with by the automatic retracer.
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> If you are using Ubuntu with the Gnome desktop environment - launch
> nautilus and navigate to your /var/crash directory and double click on
> the crash report you wish to submit.
>
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently. Thanks in advance for your cooperation and understanding.
>
> ** Changed in: totem (Ubuntu)
>   Status: New => Invalid
>
> --
> segfault and failure to find codec for some .mpg's
> https://bugs.launchpad.net/bugs/239314
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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[Bug 239314] Re: segfault and failure to find codec for some .mpg's

2008-06-12 Thread Pedro Villavicencio
Thank you for taking the time to report this bug and helping to make
Ubuntu better. However, your crash report is either missing or
challenging to deal with as a ".crash" file. Please follow these
instuctions to have apport report a new bug about your crash that can be
dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch
nautilus and navigate to your /var/crash directory and double click on
the crash report you wish to submit.

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently. Thanks in advance for your cooperation and understanding.

** Changed in: totem (Ubuntu)
   Status: New => Invalid

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[Bug 239314] Re: segfault and failure to find codec for some .mpg's

2008-06-11 Thread joosteto

** Attachment added: "core dump of totem-xine"
   http://launchpadlibrarian.net/15221158/core.20148.bz2

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/15221159/Dependencies.txt

** Attachment added: "ProcMaps.txt"
   http://launchpadlibrarian.net/15221160/ProcMaps.txt

** Attachment added: "ProcStatus.txt"
   http://launchpadlibrarian.net/15221161/ProcStatus.txt

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