[Bug 293409] Re: quickcam e3500 failure

[Launchpad Bug Tracker]

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/293409

Title:
  quickcam e3500 failure

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Christopher M. Penalver]

Tomasz Grzegurzko, this bug was reported a while ago and there hasn't
been any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux 

Also, could you please test the latest upstream kernel available (not the daily 
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow 
additional upstream developers to examine the issue. Once you've tested the 
upstream kernel, please comment on which kernel version specifically you 
tested. If this bug is fixed in the mainline kernel, please add the following 
tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For 
example:
kernel-fixed-upstream-v3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next 
to the word Tags located at the bottom of the bug description. As well, please 
remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: apport-collected oneiric running-unity

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
   Status: In Progress => Incomplete

** Attachment removed: "AlsaDevices.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857207/+files/AlsaDevices.txt

** Attachment removed: "AplayDevices.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857208/+files/AplayDevices.txt

** Attachment removed: "ArecordDevices.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857209/+files/ArecordDevices.txt

** Attachment removed: "BootDmesg.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857210/+files/BootDmesg.txt

** Attachment removed: "Card0.Amixer.values.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857211/+files/Card0.Amixer.values.txt

** Attachment removed: "Card0.Codecs.codec.0.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857212/+files/Card0.Codecs.codec.0.txt

** Attachment removed: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857213/+files/CurrentDmesg.txt

** Attachment removed: "Lspci.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857214/+files/Lspci.txt

** Attachment removed: "PciMultimedia.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857216/+files/PciMultimedia.txt

** Attachment removed: "Lsusb.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857215/+files/Lsusb.txt

** Attachment removed: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857217/+files/ProcCpuinfo.txt

** Attachment removed: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857218/+files/ProcInterrupts.txt

** Attachment removed: "ProcModules.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857219/+files/ProcModules.txt

** Attachment removed: "UdevLog.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857221/+files/UdevLog.txt

** Attachment removed: "UdevDb.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857220/+files/UdevDb.txt

** Attachment removed: "XsessionErrors.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857224/+files/XsessionErrors.txt

** Attachment removed: "WifiSyslog.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/857223/+files/WifiSyslog.txt

** Attachment removed: "AcpiTables.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/2639644/+files/AcpiTables.txt

** Attachment removed: "AlsaDevices.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/2639645/+files/AlsaDevices.txt

** Attachment removed: "AplayDevices.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/2639646/+files/AplayDevices.txt

** Attachment removed: "ArecordDevices.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+attachment/

[Bug 293409] Re: quickcam e3500 failure

[Martin Gyurko]

I have same problem. When booting with plugged in cam, it does not work.
It sees the camera as audio input device, but you can not select it as
an input at the input tab.

On the hardware Tab I see it, but not at the Input tab.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/293409

Title:
  quickcam e3500 failure

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Martin Gyurko]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC3:  gyurma 1795 F pulseaudio
 /dev/snd/pcmC3D0c:   gyurma 1795 F...m pulseaudio
 /dev/snd/controlC1:  gyurma 1795 F pulseaudio
 /dev/snd/controlC0:  gyurma 1795 F pulseaudio
CRDA: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf7ff4000 irq 16'
   Mixer name   : 'Realtek ALC889'
   Components   : 'HDA:10ec0889,14627576,0014'
   Controls  : 37
   Simple ctrls  : 22
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xf9d7c000 irq 19'
   Mixer name   : 'Nvidia GPU 14 HDMI/DP'
   Components   : 'HDA:10de0014,10de0101,00100100'
   Controls  : 16
   Simple ctrls  : 4
Card2.Amixer.info:
 Card hw:2 'U0x46d0x9a4'/'USB Device 0x46d:0x9a4 at usb-:00:13.2-6, high 
speed'
   Mixer name   : 'USB Mixer'
   Components   : 'USB046d:09a4'
   Controls  : 2
   Simple ctrls  : 1
Card2.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 14
   Mono: Capture 9 [64%] [30.50dB] [on]
Card3.Amixer.info:
 Card hw:3 'CX8801'/'Conexant CX8801 at 0xfc00'
   Mixer name   : 'CX88'
   Components   : ''
   Controls  : 4
   Simple ctrls  : 3
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IwConfig:
 lono wireless extensions.
 
 eth0  no wireless extensions.
MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7576
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-15-generic 
root=UUID=97d47e3f-e8b3-43de-9fad-f825e991fd19 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-15.24-generic 3.0.13
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-15-generic N/A
 linux-backports-modules-3.0.0-15-generic  N/A
 linux-firmware1.60
RfKill:
 
Tags:  oneiric running-unity
Uname: Linux 3.0.0-15-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-12-14 (5 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/20/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.4
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 790GX-G65 (MS-7576)
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV1.4:bd07/20/2009:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7576:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rn790GX-G65(MS-7576):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7576
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD


** Changed in: linux (Ubuntu)
   Status: Expired => In Progress

** Tags added: oneiric running-unity

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/293409

Title:
  quickcam e3500 failure

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Launchpad Bug Tracker]

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/293409

Title:
  quickcam e3500 failure

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Dave Neary]

For my part I'm 3 years away from this bug, so if you're waiting for me
to reproduce this to get logs, might as well mark it incomplete straight
away.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/293409

Title:
  quickcam e3500 failure

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/293409/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Pablo Pernot]

as me

look at bug 333565

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Xavier Lopez]

I think I have the same problem. When I start ubuntu with Quickcam 3500
it brokes my pulseaudio but when I unplug and plug again it works nice.

My syslog says:
pulseaudio[1709]: alsa-mixer.c: Your kernel driver is broken: it reports a 
volume range from 23.00 dB to 23.00 dB which makes no sense

I think that is a input mic problem.

I have ubuntu karmic

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[tkj]

When I connect the webcam, I see the following in /var/log/messages:

Sep 26 17:01:09 tkj-laptop kernel: [ 3350.752192] usb 1-1: new high speed USB 
device using ehci_hcd and address 4
Sep 26 17:01:09 tkj-laptop kernel: [ 3350.992154] usb 1-1: configuration #1 
chosen from 1 choice
Sep 26 17:01:09 tkj-laptop kernel: [ 3350.992444] uvcvideo: Found UVC 1.00 
device  (046d:09a4)
Sep 26 17:01:09 tkj-laptop kernel: [ 3351.016140] input: UVC Camera (046d:09a4) 
as /devices/pci:00/:00:1d.7/usb1/1-1/1-1:1.0/input/input10
Sep 26 17:01:10 tkj-laptop kernel: [ 3352.057204] 4:3:1: cannot get freq at ep 
0x86
Sep 26 17:01:11 tkj-laptop pulseaudio[3858]: alsa-util.c: Device hw:1 doesn't 
support 44100 Hz, changed to 16000 Hz.
Sep 26 17:01:11 tkj-laptop pulseaudio[3858]: alsa-util.c: Device hw:1 doesn't 
support 2 channels, changed to 1.
Sep 26 17:01:11 tkj-laptop pulseaudio[3858]: module-alsa-source.c: Your kernel 
driver is broken: it reports a volume range from 23.00 dB to 23.00 dB which 
makes no sense.

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[tkj]

I have the Logitech QuickCam E3500 and I am having a few problems with
it.  It works fine in wxCam but not Skype (the Test video option just
hangs) or Cheese (crashes).  I tried running apport-collect but I'm
struggling to give it the appropriate access to my laptop.  Can anyone
help?

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Tomasz Grzegurzko]

I don't have access to this hardware any more therefore cannot test,
perhaps some of the other contributors to this bug report can continue
with the diagnosis from here.

Thanks anyway.

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[kernel-janitor]

Hi Tomasz,

This bug was reported a while ago and there hasn't been any activity in
it recently. We were wondering if this is still an issue? Can you try
with the latest development release of Ubuntu?  ISO CD images are
available from http://cdimage.ubuntu.com/releases/karmic .

If it remains an issue, could you run the following command from a
Terminal (Applications->Accessories->Terminal).  It will automatically
gather and attach updated debug information to this report.

apport-collect -p linux 293409

Also, if you could test the latest upstream kernel available that would
be great.  It will allow additional upstream developers to examine the
issue.  Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .  Once
you've tested the upstream kernel, please remove the 'needs-upstream-
testing' tag.  This can be done by clicking on the yellow pencil icon
next to the tag located at the bottom of the bug description and
deleting the 'needs-upstream-testing' text.  Please let us know your
results.

Thanks in advance.

[This is an automated message.  Apologies if it has reached you
inappropriately; please just reply to this message indicating so.]


** Tags added: needs-kernel-logs

** Tags added: needs-upstream-testing

** Tags added: kj-triage

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Tomasz Grzegurzko]

>From what I read off this web site, it seems the logitech cameras
themselves have an issue with their firmware. I found even when using
the latest sources of linux-uvc I still had issues with the camera
dropping off, which I could fix by reloading the module and/or
unplugging/replugging the camera.

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Re: [Bug 293409] Re: quickcam e3500 failure

[Dave Neary]

Tomasz Grzegurzko wrote:
> I checked out the code locally, somewhere on http://linux-uvc.berlios.de
> it mentioned where, but here's the SVN link:
> 
> svn://svn.berlios.de/linux-uvc/linux-uvc/trunk
> 
> (looks like they're at r263 now too).

There's a warning on that website - "please don't use SVN except for
historical purposes" - it's been integrated into the kernel, and is now
developed elsewhere.

Any ideas what change might have introduced this regression?


-- 
Dave Neary
[EMAIL PROTECTED]
Tel: +33 9 51 13 46 45
Cell: +33 6 77 01 92 13

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Dave Neary]

I also have this problem with a Logitech E 3500 - listed everywhere as
being perfectly supported.

I do get video at a very small resolution, but trying to change the
resolution, or trying to access any resolution over 176x144, results in
the application blocking up. Even taking photos with Cheese, for
example, blocks the desktop and is quite unusable.

Tomasz, where can I get this 262 SVN revision you speak of? On the
linux-uvc site, I read that everything is managed with Mercurial, and
that uvcvideo has been part of the kernel since 2.6.24.

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Tomasz Grzegurzko]

I checked out the code locally, somewhere on http://linux-uvc.berlios.de
it mentioned where, but here's the SVN link:

svn://svn.berlios.de/linux-uvc/linux-uvc/trunk

(looks like they're at r263 now too).

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Tomasz Grzegurzko]

Looks like a lot of logitech devices have this particular fault 

The original driver from the Intrepid kernel behaves just the same as the 262 
SVN revision -- sometimes it doesn't work and spits out similar messages as 
originally described.

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 293409] Re: quickcam e3500 failure

[Tomasz Grzegurzko]

** Attachment added: "lsusb -vvv of the device"
   http://launchpadlibrarian.net/19316448/usb_info

-- 
quickcam e3500 failure
https://bugs.launchpad.net/bugs/293409
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs