[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-09-23 Thread Peter Andersson
I updated my Ubuntu 8.10 today and Pidgin stopped working with MSN, works fine 
with Jabber.
The message I get is Unable to retrieve MSN Address Book
I'm not sure that it stopped working exactly after the update.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-09-23 Thread Peter Andersson
Update!

I do not know if it is relevant but these are the packages installed during 
todays update:
pe...@peter-laptop:~$ grep 2009-09-23  /var/log/dpkg.log
2009-09-23 07:46:22 startup archives unpack
2009-09-23 07:46:48 upgrade libneon27 0.28.2-2build1 0.28.2-2ubuntu0.1
2009-09-23 07:46:48 status half-configured libneon27 0.28.2-2build1
2009-09-23 07:46:48 status unpacked libneon27 0.28.2-2build1
2009-09-23 07:46:48 status half-installed libneon27 0.28.2-2build1
2009-09-23 07:46:48 status half-installed libneon27 0.28.2-2build1
2009-09-23 07:46:48 status unpacked libneon27 0.28.2-2ubuntu0.1
2009-09-23 07:46:48 status unpacked libneon27 0.28.2-2ubuntu0.1
2009-09-23 07:46:48 upgrade libneon27-gnutls 0.28.2-2build1 0.28.2-2ubuntu0.1
2009-09-23 07:46:48 status half-configured libneon27-gnutls 0.28.2-2build1
2009-09-23 07:46:48 status unpacked libneon27-gnutls 0.28.2-2build1
2009-09-23 07:46:48 status half-installed libneon27-gnutls 0.28.2-2build1
2009-09-23 07:46:48 status half-installed libneon27-gnutls 0.28.2-2build1
2009-09-23 07:46:49 status unpacked libneon27-gnutls 0.28.2-2ubuntu0.1
2009-09-23 07:46:49 status unpacked libneon27-gnutls 0.28.2-2ubuntu0.1
2009-09-23 07:46:49 upgrade libpq-dev 8.3.7-0ubuntu8.10.1 8.3.8-0ubuntu8.10
2009-09-23 07:46:49 status half-configured libpq-dev 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:49 status unpacked libpq-dev 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:49 status half-installed libpq-dev 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:49 status triggers-pending man-db 2.5.2-2
2009-09-23 07:46:49 status half-installed libpq-dev 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:49 status half-installed libpq-dev 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:50 status unpacked libpq-dev 8.3.8-0ubuntu8.10
2009-09-23 07:46:50 status unpacked libpq-dev 8.3.8-0ubuntu8.10
2009-09-23 07:46:50 upgrade libpq5 8.3.7-0ubuntu8.10.1 8.3.8-0ubuntu8.10
2009-09-23 07:46:50 status half-configured libpq5 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:50 status unpacked libpq5 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:50 status half-installed libpq5 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:50 status half-installed libpq5 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:50 status unpacked libpq5 8.3.8-0ubuntu8.10
2009-09-23 07:46:50 status unpacked libpq5 8.3.8-0ubuntu8.10
2009-09-23 07:46:50 upgrade postgresql-client-8.3 8.3.7-0ubuntu8.10.1 
8.3.8-0ubuntu8.10
2009-09-23 07:46:50 status half-configured postgresql-client-8.3 
8.3.7-0ubuntu8.10.1
2009-09-23 07:46:50 status unpacked postgresql-client-8.3 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:50 status half-installed postgresql-client-8.3 
8.3.7-0ubuntu8.10.1
2009-09-23 07:46:51 status half-installed postgresql-client-8.3 
8.3.7-0ubuntu8.10.1
2009-09-23 07:46:51 status unpacked postgresql-client-8.3 8.3.8-0ubuntu8.10
2009-09-23 07:46:51 status unpacked postgresql-client-8.3 8.3.8-0ubuntu8.10
2009-09-23 07:46:51 upgrade postgresql-8.3 8.3.7-0ubuntu8.10.1 8.3.8-0ubuntu8.10
2009-09-23 07:46:51 status half-configured postgresql-8.3 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:52 status unpacked postgresql-8.3 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:52 status half-installed postgresql-8.3 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:53 status half-installed postgresql-8.3 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:53 status unpacked postgresql-8.3 8.3.8-0ubuntu8.10
2009-09-23 07:46:53 status unpacked postgresql-8.3 8.3.8-0ubuntu8.10
2009-09-23 07:46:53 upgrade postgresql 8.3.7-0ubuntu8.10.1 8.3.8-0ubuntu8.10
2009-09-23 07:46:53 status half-configured postgresql 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:53 status unpacked postgresql 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:53 status half-installed postgresql 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:53 status half-installed postgresql 8.3.7-0ubuntu8.10.1
2009-09-23 07:46:53 status unpacked postgresql 8.3.8-0ubuntu8.10
2009-09-23 07:46:53 status unpacked postgresql 8.3.8-0ubuntu8.10
2009-09-23 07:46:53 trigproc man-db 2.5.2-2 2.5.2-2
2009-09-23 07:46:53 status half-configured man-db 2.5.2-2
2009-09-23 07:46:55 status installed man-db 2.5.2-2
2009-09-23 07:46:56 startup packages configure
2009-09-23 07:46:56 configure libneon27 0.28.2-2ubuntu0.1 0.28.2-2ubuntu0.1
2009-09-23 07:46:56 status unpacked libneon27 0.28.2-2ubuntu0.1
2009-09-23 07:46:56 status half-configured libneon27 0.28.2-2ubuntu0.1
2009-09-23 07:46:56 status installed libneon27 0.28.2-2ubuntu0.1
2009-09-23 07:46:56 status triggers-pending libc6 2.8~20080505-0ubuntu9
2009-09-23 07:46:56 configure libneon27-gnutls 0.28.2-2ubuntu0.1 
0.28.2-2ubuntu0.1
2009-09-23 07:46:56 status unpacked libneon27-gnutls 0.28.2-2ubuntu0.1
2009-09-23 07:46:56 status half-configured libneon27-gnutls 0.28.2-2ubuntu0.1
2009-09-23 07:46:56 status installed libneon27-gnutls 0.28.2-2ubuntu0.1
2009-09-23 07:46:56 configure libpq5 8.3.8-0ubuntu8.10 8.3.8-0ubuntu8.10
2009-09-23 07:46:56 status unpacked libpq5 8.3.8-0ubuntu8.10
2009-09-23 07:46:56 status half-configured libpq5 8.3.8-0ubuntu8.10
2009-09-23 07:46:56 status installed libpq5 8.3.8-0ubuntu8.10
2009-09-23 07:46:56 

[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-03-05 Thread Nicolò Chieffo
works for me

** Changed in: pidgin (Ubuntu)
   Status: Confirmed = Fix Released

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-02-24 Thread Bug Watch Updater
** Changed in: pidgin
   Status: New = Fix Released

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-14 Thread Marco Paoletti
Yeah you're right, the main server is ok but seems the others are still
not working for someone (like omega contact list server) as you can see
on their bug report and on some forums.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-13 Thread Savvas Radevic
Are you sure? Their bugs list doesn't close #8080:
http://developer.pidgin.im/query?status=closedmilestone=2.5.4

I've asked in #pidgin and someone replied:
 savvas does 2.5.4 close #8080 bug? http://developer.pidgin.im/ticket/8080
 Err actually, MSN closed bug 8080, by not breaking on pidgin's login anymore
 savvas Err: yes, I know that, but in the comments they say that it's going 
to have a workaround about it in pidgin's code
 Err there is a work-around, I think, but it's not complete

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-13 Thread nearo
The new version doesn't include a fix:

# Change Contact Server to temporarily fix connection problems. (Thanks
to Youness Alaoui)

It's just a temporary fix which is not needed anymore (because all users
report the problem is fixed) . There is no need to update pidgin in my
opinion.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-13 Thread Marco Paoletti
They release 2.5.4 today on pidgin.im with the fix included. Please
update it on repository, thanks

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Matt Austin
A comment on the bug report on the pidgin website suggests that this is
a server-side issue.

Apparently the server has stopped handling a certain MSN protocol
version MSNP15 (as used by pidgin/purple)?

The clients that are continuing to function are using earlier protocol
versions, or fall-back to previous protocol versions (as in the case of
the official clients).

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Ramon Casha
Confirmed; However KOPETE works fine.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread BartG
Confirm bug in intrepid and pidgin 2.5.2 as of today.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Ramon Casha
Works with msn-pecan however.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread sturm31
Same here... everything is fine with emesene and aMSN, but not with pidgin. 
Anyone know a fix?

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread nzadLithium
I have this bug in both intrepids version of pidgin as well as 2.5.3.
installing msn-pecan and adding as a wlm account works.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Invincicble Mutant
I would suggest an option for user to choose between protocols...That
would help in future to cope with M$ behaviour.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Johan Westin
By installing the msn-pecan package and readding my msn accont in pidgin and 
choosing 'wdl' instead of 'msn' everything works fine. 
I installed msn-pecan by writing:

sudo apt-get install msn-pecan

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Salimane Adjao Moustapha
installing msn-pecan and adding as a wlm account works for some accounts
. i have two live.com accounts , one is working with msn-pecan but the
other one no. the one that is not working is very new, i mean i created
it just 2 months ago. here is its error : Unable to authenticate: The
e-mail address or password is incorrect. but changing it network to msn
gives this with the same username and password : Unable to authenticate:
The e-mail address or password is incorrect.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread topaxi
the protocol from msn-pecan is called 'wlm' not 'wdl' ...
anyway, thanks it works fine with msn-pecan! :)

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread lehaug
msn-pecan and wlm method confirmed working on Vista X64 SP1 altso.
Thanks!

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Salimane Adjao Moustapha
installing msn-pecan and adding as a wlm account works for some accounts
. i have two live.com accounts , one is working with msn-pecan but the
other one no. the one that is not working is very new, i mean i created
it just 2 months ago. here is its error : Unable to authenticate: The
e-mail address or password is incorrect. but changing it network to msn
gives this with the same username and password : Unable to retrieve MSN
Address Book

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Nolochemical
Pidgin requested certificate authentication from rsi.hotmail.com
before the error. I cancelled the first time, accepted the second. Will
try the msn-pecan fix..

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Superna
emesene client works well

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Nolochemical
Msn-Pecan Works.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread luka8088
msn-pecan and WLM confirmed working on XP SP3 !

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Chris
Confirmed msn-pecan and setting protocol to WLM on Intrepid works.

Great work and thanks for the workaround.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread mattycoze
Retrieving contact list failed: Passport Authorization Failed

Same problem as of today Jan 12th 2009

What's going on!?

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Mark - Holland
Confirmed msn-pecan and setting protocol to WLM on Intrepid 32bit works.

Thanks alot.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread edmondscommerce
Confirmed msn-pecan and setting protocol to WLM on Intrepid 64bit works.

Many Thanks

I take it WLM stands for Windows Live Messenger..?

Is this a newer protocol than the standard Pidgin one?

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Le@
It's says Unable to retrieve MSN Address Book when I try to log
in. :-(

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Le@
msn-pecan and setting protocol to WLM does not work for me... Can
someone help me???

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Daniel Castro
may be a bug in Pidgin... but definitively caused by a change on the MSN
side...

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Luca Corbo
msn-pecan and setting protocol to WLM on Intrepid 32bit works.
Thanks.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Lucas
I had the same error yesterday, but a second try just worked as it
should. Today a second try didn't yield any result though. Now using
pecan with succes

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread me36835
Does anybody know, how to install msn-pecan with German pidgin portable
(Windows XP SR2)

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread ethana2
Everyone please remember to indicate /properly/ that this bug does
affect you, as that provides Canonical with a single number that they
can use to ascertain the importance of the bug.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread simovaris
I have the exact same problem.

Error when enabling MSN account:

``user'' disconnected
Unable to retrieve MSN Address Book
[Modify Account] [Reconnect]

Reconnecting results to the same error.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread JazzyJay
I can confirm that I got this working by installing msn-pecan and
creating another account using WLM as protocol.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Ng Oon-Ee
Ubuntu 64-bit, Pidgin 2.4.2. Bug affects me as well. Have not tried msn-
pecan, do not wish to mess up my contacts, esp the groupings.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Skerit
The msn-pecan thing is nice, but doesn't count as a fix, and this does
not help my windows box at work.

Do we have to create a separate bug for Windows, perhaps?

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread airlife99
same bug, Pecan confirmed working.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Robert Sharp
I can confirm that I am receiving the Unable to retrieve MSN Address
Book error and cannot log in, this has appeared for the first time
tonight.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Daniel Castro
i confirm that this affects me as well and the msn-pecan workaround
works

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread ScHRiLL
Exactly the same issue on Hardy, using pidgin 2.52
Unable to retrieve MSN Address Book
Now using msn-pecan, it works but this is a step back from version MSNP15.
This is defenetly pidgin issue, every other client connects (aMSM, kopete)
I noticed That msn asked me for a new certificate few days ago, but I accepted 
it yesterday, and since then I get the error. I doubt it's that, but its a 
clue, maybe MSN made some changes to the protocol...

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Adamson H
same error over here. Ubuntu 8.10 64bit

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Simon
Was affected - msn-pecan worked (thanks 8-) )

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread me36835
pls count me as well.
Pidgin protable in German running on Windows XP SR2 - msn-pecan installation 
exe does not find Pidgin portable. Installation of msn-pecan not possible

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread yedidel
I am affected as well. PIdgin 2.5.2 on Ubuntu 8.10 64-bit.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Diego Alcántara
My system was affected by this bug (Intrepid, Pidgin 2.5.2)
The fix, obtained from the comments:
1) sudo apt-get install msn-pecan
2) Creating accounts with WLM protocol (i deleted the old accounts that where 
using the MSN protocol)
Worked

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Volgarine
How can I fix it?
Unable retrieve MSN address book
tks

Volgarine (brazilian)

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Re: [Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Richard.F
How do you fix this in Vista?

2009/1/12 Volgarine volgar...@gmail.com

 How can I fix it?
 Unable retrieve MSN address book
 tks

 Volgarine (brazilian)

 --
 Unable to retrieve MSN Address Book
 https://bugs.launchpad.net/bugs/316252
 You received this bug notification because you are a direct subscriber
 of the bug.

 Status in Pidgin: Unknown
 Status in pidgin source package in Ubuntu: New

 Bug description:
 Binary package hint: pidgin

 I installed the latest updates today and now Pidgin won't load my MSN
 address book.

 ProblemType: Bug
 Architecture: i386
 Date: Sun Jan 11 20:52:27 2009
 DistroRelease: Ubuntu 8.04
 ExecutablePath: /usr/bin/pidgin
 Package: pidgin 1:2.5.1-1~getdeb1
 PackageArchitecture: i386
 ProcEnviron:

  PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
  LANG=en_US.UTF-8
  SHELL=/bin/bash
 SourcePackage: pidgin
 Uname: Linux 2.6.24-22-generic i686
 UnreportableReason: This is not a genuine Ubuntu package


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Re: [Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Volgarine
Thank you so much Diego!

it's ok now!

Hugs

Regards

Rogerio Volgarine (Ribeirao Preto, SP/Brazil)

On Mon, Jan 12, 2009 at 9:42 AM, Diego Alcántara
diego@gmail.comwrote:

 My system was affected by this bug (Intrepid, Pidgin 2.5.2)
 The fix, obtained from the comments:
 1) sudo apt-get install msn-pecan
 2) Creating accounts with WLM protocol (i deleted the old accounts that
 where using the MSN protocol)
 Worked

 --
 Unable to retrieve MSN Address Book
 https://bugs.launchpad.net/bugs/316252
 You received this bug notification because you are a direct subscriber
 of the bug.

 Status in Pidgin: Unknown
 Status in pidgin source package in Ubuntu: New

 Bug description:
 Binary package hint: pidgin

 I installed the latest updates today and now Pidgin won't load my MSN
 address book.

 ProblemType: Bug
 Architecture: i386
 Date: Sun Jan 11 20:52:27 2009
 DistroRelease: Ubuntu 8.04
 ExecutablePath: /usr/bin/pidgin
 Package: pidgin 1:2.5.1-1~getdeb1
 PackageArchitecture: i386
 ProcEnviron:

  PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
  LANG=en_US.UTF-8
  SHELL=/bin/bash
 SourcePackage: pidgin
 Uname: Linux 2.6.24-22-generic i686
 UnreportableReason: This is not a genuine Ubuntu package



-- 
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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread ABE3K
from (http://developer.pidgin.im/ticket/8080)
This solution solved the problem temporarily
1)from the terminal install msn-pecan
sudo apt-get install msn-pecan
2)change the protocol in pidgin from msn to wlm
3)login :)

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Asukalution
Confirmed bug, and confirmed fixed:

sudo apt-get install msn-pecan 
Restarted Pidgin
Changed MSN account to WLM and logged in.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread wing
I was affected - pidgin portable on winXP

downloaded msn-pecan from homepage, extracted libmsn-pecan.dll from
installer using 7zip, copied it to PidginPortable\App\Pidgin\plugins
directory, edited each of my accounts and changed protocol from MSN to
WLM.

works well at the first glance.

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Re: [Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Volgarine
I don't know. I fixed it in Linux Ubuntu...


On Mon, Jan 12, 2009 at 9:55 AM, Richard.F r.friedma...@gmail.com
wrote:

 How do you fix this in Vista?

 2009/1/12 Volgarine volgar...@gmail.com

  How can I fix it?
  Unable retrieve MSN address book
  tks
 
  Volgarine (brazilian)
 
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  Unable to retrieve MSN Address Book
  https://bugs.launchpad.net/bugs/316252
  You received this bug notification because you are a direct subscriber
  of the bug.
 
  Status in Pidgin: Unknown
  Status in pidgin source package in Ubuntu: New
 
  Bug description:
  Binary package hint: pidgin
 
  I installed the latest updates today and now Pidgin won't load my MSN
  address book.
 
  ProblemType: Bug
  Architecture: i386
  Date: Sun Jan 11 20:52:27 2009
  DistroRelease: Ubuntu 8.04
  ExecutablePath: /usr/bin/pidgin
  Package: pidgin 1:2.5.1-1~getdeb1
  PackageArchitecture: i386
  ProcEnviron:
 
 
  PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pidgin
  Uname: Linux 2.6.24-22-generic i686
  UnreportableReason: This is not a genuine Ubuntu package
 

 --
 Unable to retrieve MSN Address Book
 https://bugs.launchpad.net/bugs/316252
 You received this bug notification because you are a direct subscriber
 of the bug.

 Status in Pidgin: Unknown
 Status in pidgin source package in Ubuntu: New

 Bug description:
 Binary package hint: pidgin

 I installed the latest updates today and now Pidgin won't load my MSN
 address book.

 ProblemType: Bug
 Architecture: i386
 Date: Sun Jan 11 20:52:27 2009
 DistroRelease: Ubuntu 8.04
 ExecutablePath: /usr/bin/pidgin
 Package: pidgin 1:2.5.1-1~getdeb1
 PackageArchitecture: i386
 ProcEnviron:

  PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
  LANG=en_US.UTF-8
  SHELL=/bin/bash
 SourcePackage: pidgin
 Uname: Linux 2.6.24-22-generic i686
 UnreportableReason: This is not a genuine Ubuntu package



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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Dennis Storm
Also a confirm for me, Pidgin 2.5.2 on Ubuntu 8.10. The fix with msn-
pecan also works great for me.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread npgall
I can also confirm that installing msn-pecan and switching from the MSN
to WLM protocol fixed the issue for me. I'm on Ubuntu 8.10 with all the
latest updates installed.

I'm not sure what the difference between the two protocols is, but
Pidgin seems to work as-before with the new protocol (including all my
contacts and groupings were preserved).

As others have said:

sudo apt-get install msn-pecan
Restart Pidgin
Edit account and change protocol in drop-down list from MSN to WLM protocol
Log in

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Re: [Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Richard.F
Find msn-pecan here for Windows:
http://msn-pecan.googlecode.com/files/msn-pecan-0.0.17.exe

2009/1/12 Dennis Storm d.st...@drecomm.nl

 Also a confirm for me, Pidgin 2.5.2 on Ubuntu 8.10. The fix with msn-
 pecan also works great for me.

 --
 Unable to retrieve MSN Address Book
 https://bugs.launchpad.net/bugs/316252
 You received this bug notification because you are a direct subscriber
 of the bug.

 Status in Pidgin: Unknown
 Status in pidgin source package in Ubuntu: New

 Bug description:
 Binary package hint: pidgin

 I installed the latest updates today and now Pidgin won't load my MSN
 address book.

 ProblemType: Bug
 Architecture: i386
 Date: Sun Jan 11 20:52:27 2009
 DistroRelease: Ubuntu 8.04
 ExecutablePath: /usr/bin/pidgin
 Package: pidgin 1:2.5.1-1~getdeb1
 PackageArchitecture: i386
 ProcEnviron:

  PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
  LANG=en_US.UTF-8
  SHELL=/bin/bash
 SourcePackage: pidgin
 Uname: Linux 2.6.24-22-generic i686
 UnreportableReason: This is not a genuine Ubuntu package


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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread dazzlin
Confirm that I got the error with Intrepid 64-bit, and also confirm that
installing msn-pecan, restarting pidgin, and choosing WLM protocol
worked for me.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread moojix
same here (Ubuntu 8.10, pidgin 2.5.2)
above mentioned workaround helps:
1. apt-get install msn-pecan
2. restart pidgin
3. edit account and change from MSN to WLM protocol
4. enable account again

Thanks

-Moo

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Ian Chennell
Installing msn-pecan and changing to the WLM protocol worked for me too
- been off MSN through Pidgin for most of today in XP and Ubuntu
Intrepid. Thanks for the workaround!

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Tejc
The workaround works both in Ubuntu Hardy and Windows XP (both with
latest patches installed).

Thank you!

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Benjamin Bach
Okay, everyone.. try to keep this a (de)bug-related discussion and take
all the other stuff to the Ubuntu forums. The bug is confirmed and the
workaround is well-known.

http://ubuntuforums.org/showthread.php?t=1037515

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Toni Chow
I have only been trying out Linux for the last 4 days, and with zero
knowledge of techie programming stuff...

But I simply followed the advice in this forum - and yes it worked!

Thanks guys.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Erik
Just for the stats I chime in: Got hit by this too, using msn-pecan
works as a work-around. Would like to be able to delete that additional
package again in the future though, so please keep working on a solution
within Pidgin.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Pedro Villavicencio
confirming, pidgin isn't working with msn, what you can try as well is
empathy which is working fine for me.

** Changed in: pidgin (Ubuntu)
   Importance: Undecided = High
   Status: New = Confirmed

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread sc00ter
Anyone got this working under Hardy 8.04? I tried the install below, but
it still fails for my version of Pidgin, 2.5.3 (from GetDeb)

http://code.google.com/p/msn-pecan/wiki/HowToInstall

I've fallen back to Emesene for the time being until the dust settles.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread kosmoz
moojix workaround works for me too ((Ubuntu 8.10, pidgin 2.5.2).

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread GregR1
in Hardy 8.04-64 Xubuntu, the fix is the same:

install msn-pecan
restart pidgin
change protocol of msn contact from msn to wlm
enable account

only issue i found is that i now have two contact lists - one with my
aliased names, and one with default names.  not sure if i can merge them
or blow one list away safely..  kinda annoying having TWO lists with
the same people show up...

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Agony
For those who say they would like to uninstall msn-pecan, you might want
to know that it has some neat additional features like handwritten
messages and faster file transfer.

I for one will keep it.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread taotao07
WLM keeps crashing my pidgin... tried 2.5.3, 2.5.2 and 2.5.1 versions...
any ideas?

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Pedro Claro
Unable to retrieve MSN Address Book

As of today (12/01/2009) I am unable to use Pidgin to connecto to my msn
account :-(

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread qabulin
USER PLATFORM:
Vista Ultimate 64bit SP1

AFFECTED SOFTWARE:
Pidgin 2.5.3

PROCEDURE:
1) Downloaded and installed 'msn-pecan' from 
http://msn-pecan.googlecode.com/files/msn-pecan-0.0.17.exe
2) Re-started Pidgin
3) Disabled 'MSN' account.
4) Added 'WLM' account.

STATUS:
Currently communicating with MSN contacts quite well.  Standing by for for 
further repairs/updates to Pidgin 2.5.3.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Savvas Radevic
Ubuntu 8.10 intrepid 64-bit

WLM Protocol (msn-pecan package) works as expected.
Using pidgin 2.5.3a by getdeb: http://www.getdeb.net/app/Pidgin
msn-pecan from the repositories: sudo apt-get install msn-pecan

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Re: [Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread GregR1
i have 2.5.2 and worked fine.  before doing the msn-pecan install, i
did try to reinstall pidgin, though.  not sure if that helped reset
certain things or not.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread VGT
There is a quick fix for this issue by using the WLM protocol rather than the 
MSN protocol.
Open your terminal and type in

[Ubuntu Intrepid Ibex]
sudo apt-get install msn-pecan


This is a plugin for your pidgin allowing you to use the WLM protocol.
Afterwards, just edit your current account and point it from MSN - WLM in the 
protocol dropdown list.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread cako
USER PLATFORM:
Ubuntu 8.10

AFFECTED SOFTWARE:
Pidgin 2.5.3

PROCEDURE:
1) Downloaded and installed 'msn-pecan' from repository
2) Re-started Pidgin
3) Disabled 'MSN' account.
4) Added 'WLM' account.

STATUS:
Currently communicating with MSN contacts quite well, though it has no updates 
on new email.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread VGT
(Continue...)
Here's the installation link for several linux distribution

http://code.google.com/p/msn-pecan/wiki/HowToInstall

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Richard Corner
Not just an issue in Linux versions of Pidgin - from today I have the
same problem in Pidgin 2.5.3 on Windows XP.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Gerwin
I have the problem to, there is need for a update fast because not every one is 
able to install a work around. so what can i do to solve this problem for every 
one?
my system:
ubuntu 8.10
kernel: 2.3.27-9-generic
gnome: 2.24.1
Pidgin 2.5.2

error??

(18:17:25) msn: Got the Address Book!
(18:17:25) msn: AB Faultstring: Passport Authorization Failed 
(18:17:25) msn: AB Error Code: PassportAuthFail
(18:17:25) msn: C: NS 000: OUT
(18:17:25) proxy: No environment settings found, not using a proxy
(18:17:25) account: Disconnecting account 0x1ca95a0
(18:17:25) connection: Disconnecting connection 0x328f260
(18:17:25) msn: destroy the OIM 0x328e000
(18:17:25) msn: destroy httpconn (0x328ebd0)
(18:17:25) connection: Destroying connection 0x328f260

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Gerwin
I have the problem to, there is need for a update fast because not every one is 
able to install a work around. so what can i do to solve this problem for every 
one?
my system:
ubuntu 8.10
kernel: 2.3.27-9-generic
gnome: 2.24.1
Pidgin 2.5.2

error??

(18:17:25) msn: Got the Address Book!
(18:17:25) msn: AB Faultstring: Passport Authorization Failed 
(18:17:25) msn: AB Error Code: PassportAuthFail
(18:17:25) msn: C: NS 000: OUT
(18:17:25) proxy: No environment settings found, not using a proxy
(18:17:25) account: Disconnecting account 0x1ca95a0
(18:17:25) connection: Disconnecting connection 0x328f260
(18:17:25) msn: destroy the OIM 0x328e000
(18:17:25) msn: destroy httpconn (0x328ebd0)
(18:17:25) connection: Destroying connection 0x328f260

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Lster
Seems like there is a lot of confirmations but I will add this anyway: I
tried with an old version on Vista this morning and then updated and it
doesn't work there. Similar conditions with Ubuntu 8.10.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Mohanathas Birunthan
By installing msn-pecan, and by selecting it from the accounts place
(instead of MSN), everything works. Hope Pidgin will get an official fix
soon..

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Ben Romer
The msn-pecan WLM workaround fails for me, with unknown error code
403.  Apparently this means that my contact list is not available,
which is not all that different from the original error with the MSN
plug-in.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Iain Lane
There is no need to further confirm this issue. The people that need to
know are aware and preparing a fix. Further, this is not the proper
place to discuss workarounds. Please use the Ubuntu forums or other
arenas for this.

Thanks.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Federico Alfredo Moretti
It works on Ubuntu/Jaunty at 64-bit too: msn-pecan is in the
repositories...

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Iain Lane
It seems it just fixed itself. Can a couple of people confirm?

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Richard Corner
I had the same problem in Pidgin 2.5.3 on Windows XP (see my post
above). It appears to have just resolved itself with no action from me.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Lemmiwinks
I can confirm this! Works for me again too!!

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Tony Manco
Everything back to normal, looks like it was a server side issue...

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Hotdog003
This bug seems to be fixed on its own.

The pidgin devs were right- seems like it really was an MSN server
outage.

Maybe we should have a rule not to create new MSN outage bugs within 24
hours of it happening to avoid clogging Launchpad if it resolves itself
again..

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Re: [Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread GregR1
going back to MSN protocol (8.04-64, 2.5.2) and things work again, so
confirmed.  for now...

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread PeterKraus
AFAIK, from googling the internet, this was caused by temporary outage
of the latest protocol version (15) on MS servers. MSN-pecan uses v.14;
older pidgins use, obviously, older msn versions as well. While newest
official clients use the newest version, they have a fallback feature
enabled to fall back to older protocol.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Savvas Radevic
Set as Invalid - Bug seems to be not relevant to pidgin.

** Changed in: pidgin (Ubuntu)
   Status: Confirmed = Invalid

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread KitBarnes
Can confirm no sign of bug for me at all, successful sign on for first time 
today at ~20:00.
Looks like an M$ hiccough to me.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Ferk
It is valid!

From rekkanoryo (Pidgin developed):

We initially thought this was a server-side issue; now we know it is a
server-side change that requires the client to send additional data that
we do not currently send. It's outlined here
(http://forums.cocoaforge.com/viewtopic.php?f=13t=19141). We are
currently working on a fix.

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Savvas Radevic
Apologies, I reacted too soon. :)
Thanks Ferk!

** Changed in: pidgin (Ubuntu)
   Status: Invalid = Confirmed

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-12 Thread Bug Watch Updater
** Changed in: pidgin
   Status: Unknown = New

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-11 Thread montana_skyline

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/21116208/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/21116209/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/21116210/ProcStatus.txt

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[Bug 316252] Re: Unable to retrieve MSN Address Book

2009-01-11 Thread Eugene Cormier
I have the same problem with the official version (2.5.2) from intrepid
as of today (Jan 11)

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