[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-27 Thread getut
Although I do agree that some of the comments are a bit harsh, I also
fear that if enough people do not squawk, and squawk loudly, this will
be dropped.

Many of the devs have come on here and shrugged this off with the
statement, You have a way to get the old functionality back so what is
the big deal.

How long will the ability to get the old functionality back remain if no
one squawks? If no one squawks, will the gconf hack still work in the
next release or two? The big deal is that the old functionality wasn't
broken. Why change it.

If we squawk loudly enough can we get the ludicrous idea of a POPUP or
POPUNDER crushed under a train where it belongs and go back to the nice
unobtrusive but persistent notification?

I don't care if a popup or popunder comes up and does my entire days
work for me automatically. If I didn't open the window, it shouldn't be
there.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-27 Thread Noel J. Bergman
Peter: An apology is irrelevant, IMO, and I think that Mark has been
*remarkably* loyal to an idea and a developer that are totally off the
beam on this issue.

I'm continually amazed that people keep finding this bug, since every
effort has been made to squelch it, from renaming it from the original
title that the change was wrong, to assigning it as Fix Released against
the NULL project (https://launchpad.net/null), which is a stand-in for
we can't physically remove this annoyance from our bug tracker to shut
people up.  And yet there are over 260 comments on it, almost none of
which are in favor of the change.

As so many people observe, the salient point is the simple need for a
form of persistent notification.  That is, unfortunately, conflated in
the minds of others with dynamic placement of control icons for running
programs, e.g., Pidgin, Skype, and VMware, in the notification area.
None of which do I find objectionable, and for none of which have I seen
an alternative proposal, but they are still outside the scope of the
basic need for persistent notification.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-27 Thread Brian Curtis
There was one dev that came here and stated (and to which I agree)
that if the devs kept listening to everyones complaints Ubuntu
wouldn't have changed since 4.10.  There are those that are truly
resistant to change and constantly badger devs because they didn't get
what they wanted.  On that note, I think people are trying to bash
these devs in, like their the unlikely participants in a whack-a-dev
game.

I'm not totally liking that theres no persistent notification of
updates (through an Icon or whatever), but like all ubuntu releases
there are changes that people have to get used to.  It sometimes feels
like theres people who think they're the only one that matters when
opinions about changes are made, not thinking about all the other
users who _may_ like this feature.

Although it appears as if I'm on the side of a lot of people on here,
I really wish the personal attacks on devs would stop.  It's just not
right.

~Brian

Research is what I'm doing when I don't know what I'm doing.
--Wernher Von Braun
The second law of thermodynamics: If you think things are in a mess
now, JUST WAIT!!


On Mon, Apr 27, 2009 at 8:30 AM, getut rtklu...@ngkceramics.com wrote:
 Although I do agree that some of the comments are a bit harsh, I also
 fear that if enough people do not squawk, and squawk loudly, this will
 be dropped.

 Many of the devs have come on here and shrugged this off with the
 statement, You have a way to get the old functionality back so what is
 the big deal.

 How long will the ability to get the old functionality back remain if no
 one squawks? If no one squawks, will the gconf hack still work in the
 next release or two? The big deal is that the old functionality wasn't
 broken. Why change it.

 If we squawk loudly enough can we get the ludicrous idea of a POPUP or
 POPUNDER crushed under a train where it belongs and go back to the nice
 unobtrusive but persistent notification?

 I don't care if a popup or popunder comes up and does my entire days
 work for me automatically. If I didn't open the window, it shouldn't be
 there.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-27 Thread T Rowe
 Mark Shuttleworth  wrote on 2009-03-27: 
Nothing like a healthy debate.


 Mark Shuttleworth  on 2009-03-27
update-notifier (Ubuntu Jaunty) status: Confirmed → Won't Fix 


Sorry, but it doesn't seem like you want a debate.  I'm just a plain old user 
of Ubuntu, and I highly disagree with the change.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-27 Thread Moritz Baumann
If you want to see how average users disagree with the change as well,
just visit ubuntuusers.de:

http://ikhaya.ubuntuusers.de/2009/03/31/update-notifier-und-die-
heimliche-revolution-in-jaunty/ (German)

** Description changed:

  I am referring to the removal up the update-notifier in the Gnome
  notification area.  The discussion of it is embedded in the thread
  headed by:
  
https://lists.ubuntu.com/archives/ubuntu-
  devel/2009-February/027416.html
  
  Specific messages worth reading are:
  
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027434.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027451.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027454.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027437.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027445.html
  
  Matthew Paul Thomas says that the desired behavior is:
  
  *   When there are security updates, Update Manager will open and show
  them (plus any other available updates) within a day.
  
  *   When there are non-security updates, Update Manager will open and
  show them *one week* after it was last opened (whether it was last
  opened manually or automatically, and regardless of whether updates
  were actually installed then).
  
  *   When there are no available updates, Update Manager will not open
  automatically at all.
  
  Desired by whom?  And where was discussion of this change that effects
  the entire Ubuntu community?  Because some percentage of users don't
  apparently understand that the notification area has meaning, we are not
  going to use it for updates?  Chow Loong Jin raised a valid point that
  if update notification is now done by opening the entire update manager
  program, perhaps evolution and similar should open their application UIs
  rather than use the notification area.  And there are concerns about
  unintended functional consequences of this ill-conceived change,
  discussed in the thread.
  
  Personally, I predict that opening the Update Manager window while
  people are working will piss off a lot of users when it happens, and may
- result in them wanting to disable automatic checking.  Yes, that'll be
+ result in them wanting to disable automatic checking. Yes, that'll be
  highly desirable, won't it?
  
  In other words, this change should be corrected, and a notification icon
  should be displayed when updates are available.
  
  1]To disable the new behaviour and get the old behaviour use:
  
  gconftool -s --type bool /apps/update-notifier/auto_launch false
  
  Take into account that this gconf change is not supported.
  
  2]To have the update manager launch immediately when updates are
- available,use this:
+ available, use this:
  
- $ gconftool -s --type string /apps/update-
+ gconftool -s --type string /apps/update-
  notifier/regular_auto_launch_interval 0

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-27 Thread Thomas Nardone
Sorry, I did not read all the comments, but here are my 2 cents:

I honestly thought I might have a virus when the Update Manager came up,
and did not trust it as a valid application.  This is very strange
behavior, and will be quite a shock to anyone who has used a previous
version of Ubuntu, or has the common sense that normal, non-malicious
application windows do not normally open themselves.

How exactly is the novice supposed to know this window is ok, but the
one asking to scan their system for viruses is not?

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-26 Thread Paul Broadhead
I'm afraid I'm another user against this change but enough people has
already started very good arguments.  The only reason I post now is to
point out what someone must surely already have spotted, that the
Ubuntu Desktop Edition web page (here
http://www.ubuntulinux.org/products/WhatIsUbuntu/desktopedition)
information needs updating.  This page has a section called Quick and
easy updates that describes an excellent idea for a notification icon!

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-26 Thread Jamin W. Collins
I find it quite novel that the page Paul references[1] has this quote:

Quick and easy updates

The task bar contains an update area where we'll notify you when there
are updates available for your system, from simple security fixes to a
complete version upgrade. The update facility enables you to keep your
system up-to-date with just a few clicks of your mouse. 

Yet, Matthew has described the previous method as[2]:

 (2) Using a notification icon to advertise updates
 is a bad idea first because it's not obvious, and second because it
 makes installing the updates gratuitously difficult. 

The two statements, presumably both from Canonical (correct me if I'm
wrong), seem to be in direct conflict with each other.  From personal
experience I tend to favor the information currently found on the site
Paul references[1].

[1] - http://www.ubuntulinux.org/products/WhatIsUbuntu/desktopedition
[2] - 
https://bugs.launchpad.net/ubuntu/+source/update-notifier/+bug/332945/comments/135

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-26 Thread Chris Coulson
Good spot Paul - i just opened bug 367411 for that

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-26 Thread James Dowden
I had thought this was just a bug in the beta version, but I did not
know which package to report it against. Now I've read this and I am
totally outraged by this deliberate regression.

As for Mark Shuttleworth's ludicrous assumption that only coding experts
want the previous default behavior, it shows a distinct need to get out
more. I am not a coder, and I'm not a particular fan of pasting half-
understood unsupported (talk about brazenness!) commands into a
terminal, but I do want a system that works.

This sort of half-baked dogfood belongs in some PPA so that it can be
properly criticized, not in a release. Then we could have had the
discussions about the Settings button on Update Manager not doing what
it says and so on in a proper way.

Instead of devs coming on here and arrogantly marking things as
Invalid and Won't Fix, they should pause for a moment and realize
that they have abused process to create a mess. The correct response
would be to apologize to the users and issue the old version as a
security fix (after all, it delays vital updates!), whilst restarting
the development process after a more community-oriented fashion.

If such an apology is not forthcoming, we should concluded that the devs
concerned's injection of code that sabotages functionality is malicious,
that is to say a virus rather than a bug, and we should seek to have
their write access to the repos withdrawn.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-26 Thread mac_v
James Dowden wrote:
 I had thought this was just a bug in the beta version, but I did not
 know which package to report it against. Now I've read this and I am
 totally outraged by this deliberate regression.
 
 As for Mark Shuttleworth's ludicrous assumption that only coding experts
 want the previous default behavior, it shows a distinct need to get out
 more. I am not a coder, and I'm not a particular fan of pasting half-
 understood unsupported (talk about brazenness!) commands into a
 terminal, but I do want a system that works.
 
 This sort of half-baked dogfood belongs in some PPA so that it can be
 properly criticized, not in a release. Then we could have had the
 discussions about the Settings button on Update Manager not doing what
 it says and so on in a proper way.
 
 Instead of devs coming on here and arrogantly marking things as
 Invalid and Won't Fix, they should pause for a moment and realize
 that they have abused process to create a mess. The correct response
 would be to apologize to the users and issue the old version as a
 security fix (after all, it delays vital updates!), whilst restarting
 the development process after a more community-oriented fashion.
 
 If such an apology is not forthcoming, we should concluded that the devs
 concerned's injection of code that sabotages functionality is malicious,
 that is to say a virus rather than a bug, and we should seek to have
 their write access to the repos withdrawn.
 
@James...
a bit too harsh there pal...
i'm one among the users who are vocal here , against the new change, but
asking the devs for an apology, is way out there!!!

i'm sure the devs wanted to improve the OS, but maybe this just wasnt a
good move, but atleast we have the gconf options.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-26 Thread Peter Whittaker
On Sun, 2009-04-26 at 21:38 +, mac_v wrote:
 a bit too harsh there pal...

Harsh? Perhaps. But given the comparative levels of user frustration and
development intransigence, the frustration is understandable.

 asking the devs for an apology, is way out there!!!

Absolutely not. At this point, I'm starting to think that a contrite mea
culpa is the only way forward. People make mistakes. Most of the time,
admitting and accepting and moving on is the best approach. But
sometimes, when an error is upheld for so long by the errant party,
well, the errant party should apologize.

Up to this point, I've tried to confine my responses to pointing out the
obvious flaws in the Jaunty approach, to proposing alternatives, and to
suggesting how the process for introducing these changes could have
perhaps been improved. Not because of any inner saintliness, but because
I've spat vinegar a time or two and I've learned the hard way how much
it gets done.

But the development team response from SABDFL on down has been so poor
in this area that I'm starting to think vitriol is all we have left.

So, yeah, I think we, the Ubuntu community deserve an apology for how
this was introduced, for how it was clung too dogmatically in the face
of so much opposition of such quality, and for simple intransigence.

I don't think asking for apology is off base at all.

pww

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-26 Thread danpai
please disable the popup update manager window , couz its really useless, and 
very-very annoying 
uuuh it give me high temper . :(
who is giving the idea of this popup , i thing he never working

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-25 Thread mac_v
though i'm not a fan of these pop-unders,

if any one wants to have the update manager launch immediately when
updates are available,use this

$ gconftool -s --type string /apps/update-
notifier/regular_auto_launch_interval 0

the default is set to 7 days, but when this key is set to 0 the
updates will be notified immediately...

this should be available in the update settings tab! why are the devs
making updates so difficult!

** Description changed:

  I am referring to the removal up the update-notifier in the Gnome
  notification area.  The discussion of it is embedded in the thread
  headed by:
  
https://lists.ubuntu.com/archives/ubuntu-
  devel/2009-February/027416.html
  
  Specific messages worth reading are:
  
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027434.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027451.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027454.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027437.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027445.html
  
  Matthew Paul Thomas says that the desired behavior is:
  
  *   When there are security updates, Update Manager will open and show
  them (plus any other available updates) within a day.
  
  *   When there are non-security updates, Update Manager will open and
  show them *one week* after it was last opened (whether it was last
  opened manually or automatically, and regardless of whether updates
  were actually installed then).
  
  *   When there are no available updates, Update Manager will not open
  automatically at all.
  
  Desired by whom?  And where was discussion of this change that effects
  the entire Ubuntu community?  Because some percentage of users don't
  apparently understand that the notification area has meaning, we are not
  going to use it for updates?  Chow Loong Jin raised a valid point that
  if update notification is now done by opening the entire update manager
  program, perhaps evolution and similar should open their application UIs
  rather than use the notification area.  And there are concerns about
  unintended functional consequences of this ill-conceived change,
  discussed in the thread.
  
  Personally, I predict that opening the Update Manager window while
  people are working will piss off a lot of users when it happens, and may
  result in them wanting to disable automatic checking.  Yes, that'll be
  highly desirable, won't it?
  
  In other words, this change should be corrected, and a notification icon
  should be displayed when updates are available.
  
  To disable the new behaviour and get the old behaviour use:
  
  gconftool -s --type bool /apps/update-notifier/auto_launch false
  
+ To have the update manager launch immediately when updates are
+ available,use this:
+ 
+ $ gconftool -s --type string /apps/update-
+ notifier/regular_auto_launch_interval 0
+ 
+ 
  Take into account that this gconf change is not supported.

** Description changed:

  I am referring to the removal up the update-notifier in the Gnome
  notification area.  The discussion of it is embedded in the thread
  headed by:
  
https://lists.ubuntu.com/archives/ubuntu-
  devel/2009-February/027416.html
  
  Specific messages worth reading are:
  
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027434.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027451.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027454.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027437.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027445.html
  
  Matthew Paul Thomas says that the desired behavior is:
  
  *   When there are security updates, Update Manager will open and show
  them (plus any other available updates) within a day.
  
  *   When there are non-security updates, Update Manager will open and
  show them *one week* after it was last opened (whether it was last
  opened manually or automatically, and regardless of whether updates
  were actually installed then).
  
  *   When there are no available updates, Update Manager will not open
  automatically at all.
  
  Desired by whom?  And where was discussion of this change that effects
  the entire Ubuntu community?  Because some percentage of users don't
  apparently understand that the notification area has meaning, we are not
  going to use it for updates?  Chow Loong Jin raised a valid point that
  if update notification is now done by opening the entire update manager
  program, perhaps evolution and similar should open their application UIs
  rather than use the notification area.  And there are concerns about
  unintended functional consequences of this ill-conceived change,
  discussed in the thread.
  
  Personally, I predict that opening the Update Manager window while
  people are working 

[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-25 Thread manzur
a good workaround for this should be to change update manager add/remove
software by package kit

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-25 Thread Chauncellor
Oi, this is surely not going well...

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-24 Thread hurga
I can not even begin to describe how annoying and unneeded that change is, its 
a step back in usability.
Just look at all the comments in the bugreport.

Revert this, and whoever signed off on that change should be spanked,
hard.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-24 Thread Vincenzo Ciancia
Il giorno ven, 24/04/2009 alle 09.43 +, hurga ha scritto:
 
 Revert this, and whoever signed off on that change should be spanked,
 hard.

I would not want _these persons_ to be spanked. In any case ubuntu
developers have done an extremely good job across the years. Dapper was
nothing more than a toy, if compared to other distributions. A toy with
an idea. Now I am _entirely_ against this change, but I understand that
they have reasons for that.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-24 Thread Imre Gergely
+1 here, I'm not against the popup / pop-under / pop-taskbar idea. But I
like the notification icon, too. I would opt for keeping the old
behaviour and adding a checkbox or something, so people can choose
between whatever they like, the default being this new behaviour.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-24 Thread Keith Buel
I just want to add my concern about this change.  I think the
popup/under whatever alone is not a good idea.  This will either be a
distraction while trying to get work done, or get lost under all my
windows.  I would definitely want to turn that pop up off if possible.
The upgrade/security update icons that I have gotten accustomed are very
subtle and acts as a reminder to update the computer.  This was the
first thing I noticed missing in this release that I didn't like.  Also
there was another post that I total agree with about teaching their mom
to look for those icons to upgrade the computer  I couldn't agree
more.  I converted my parents to Ubuntu this last summer on Hardy Heron,
but for a lot of reasons was thinking about upgrading them to Jaunty.

One of the biggest things is keeping their computer up to date.  I just
tell them, when you see the icon in the notification area, click on it,
and do it. And now to tell them,  just wait for some popup or like
once in a while remember to open the update manager would not work for
them.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-24 Thread Jonatan Schroeder
Just to give my two cents on the subject: I'm in favour of keeping the
notification icon for a simple reason. Someone (I don't remember if
Mark or someone else) mentioned, from what I got, that the
notification area has been used by applications, and to avoid
confusion we should remove it from there. So, the problem is not the
area itself, it's the applications! The notification area is there to
give notifications, if the applications are using it too much then
(using this argument) the applications should be using something else,
not the notifications. This is the same as changing your address
because you are receiving too much junk mail.

My suggestion (and I know this isn't something to be decided in a
couple of days) is to keep two areas, one for applications that run in
background and want to hide from the window list, like pidgin, network
manager, skype, power manager, bittorrent, etc. (citing the list in my
desktop right now), and another area for notifications, like updates,
new mail, or whatever else needs my attention at some point in the
near future (I liked the patient notifications mentioned before). If
someone wants to keep both together, just put both areas in the same
place.

But I'm in favour of an option to keep the notification icon, so that
everyone can choose the behaviour. If you think usability dictates the
use of a pop-under window, keep this option default, but I'm used to
that, as is a lot of people around, and I'd love to keep it there. And
this is the behaviour that people migrating from some other major OSs
are used to.

Well, that's my opinion. I didn't read all the two hundred and
something comments on the subject (I over-read the eighty first and
been following the last couple of days), but I think this could be
considered.

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Teaching Assistant, PhD Student
UBC - Computer Science
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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-22 Thread Peter Whittaker
It occurs to me that notification changes should have been handled in
the same way as upstart changes, the availability of ext4. compiz
effects, etc.

In other words, do the work, enable the capability, but don't turn it
on. Not yet. Certainly don't make it the default!

Get it going, then invite people to test it. For example, have something
like both systems in place: The updates-are-available icon would remain
*and* the new sliding black widget would appear - it would say something
like updates are available, as is a new notification system - click
here to kick tires. (Obviously, this particular approach is half-baked
- I'm just making the suggestion.)

It's an oft repeated but seldom fully understood development cliche:
Prototype, then throw away the prototype once you know what you are
doing. And Ubuntu will best thrive when it properly balances top-down
dictates with bottom-up designs.

In this case, I think we need more prototyping and more bottom-up/top-
down balance.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-21 Thread Roshan George
Wow, this was completely unnecessary. I stumbled across this bug just
today after installing Jaunty last night, and decided to check Update
Manager and I had loads of updates which weren't being displayed. No
notification,  no information whatsoever that there were updates
available. I cannot imagine why getting rid of an updates _notification_
in a _notification area_ was reasonable. This is very annoying.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-21 Thread Jonathan Davies
Roshan: That is a separate issue - see bug #356152 for more details.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-21 Thread pingou67
I've read bug #356152, if in addition the new scheme is buggy and
unfinished, please, please, go back, revert the gconf variable for
jaunty and rethink for karmic.

I'm really convinced it's a very critical and visible part of the
system, if it's not really clean and clear,  it's not a good thing for
the whole ubuntu system and it's image.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-21 Thread LanoxxthShaddow
I believe Roshan was talking about the notificaion area:

I cannot imagine why getting rid of an updates _notification_
in a _notification area_ was reasonable. This is very annoying.

Maybe you should read his post again.

Jonathan Davies wrote:
 Roshan: That is a separate issue - see bug #356152 for more details.


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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread mac_v
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Stanislaw Pitucha wrote:
 
 Yeah... affects me too.
 
why doesnt canonical add a voting system where the users can vote for a
feature...

the new notification system is good, but poorly planned...
the *devs could have held off the app push atleast until the update
manager had options as proposed* in the Notify-osd wiki...
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ekAAn0Igj5Vv/D8ju1PtdU2IAgsiYti6
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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread xpd259
I think it's amazing that almost every single post on on this bug 
doesn't want this new method, and thats just the people who 
have taken the time to find/write a bug report 
and yet what the users wanted is as good as ignored

pop up/under box's are evil 
if a window pops up with out there been a reason for it 
e.g i've just clicked a dialog 
I assume its an pop under/over from a webpage and it gets closed before its 
even loaded

a simple notification bubble been shown every x min is more then enough 
to notify a user to update with out intruding on the users desktop

I also use ubuntu for a digital photo/media frame i built
so having a dialog pop up is going to ruin a fantastic photo frame

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Alan Pope
2009/4/20 mac_v drkv...@yahoo.com:
 why doesnt canonical add a voting system where the users can vote for a
 feature...


http://brainstorm.ubuntu.com/

Just because something is popular, doesn't make it right.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Philippe Escarbassière

 2009/4/20 mac_v drkv...@yahoo.com:
  why doesnt canonical add a voting system where the users can vote for a
  feature...
 
 
 http://brainstorm.ubuntu.com/
 
 Just because something is popular, doesn't make it right.
 

I'm not sure building a feature everybody dislikes is better...

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread mac_v
Alan Pope wrote:
 
 http://brainstorm.ubuntu.com/
 
 Just because something is popular, doesn't make it right.
 
@alan
i'v know about brain storm...
but its for new ideas and implementation...

i suggest for voting already implemented new features...

i understand that popular doesnt mean right...
* but right or wrong doesnt have to be forced down peoples throats * ...

this new feature is not fully functional as proposed in the
https://wiki.ubuntu.com/NotifyOSD#Update%20Manager
 without the settings available, * the user has no control over the
updates* , its just the default 1 week display for the updates other
than security updates...

the whole problem is the incomplete implementation of a good idea...

wouldnt it have been better to leave the update manager alone until u
could have made the settings available?

notify-osd as a whole is incomplete, but to break the update settings
for the notify-osd is what the users dont understand...

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread mac_v
xpd259 wrote:

 a simple notification bubble been shown every x min is more then enough 
 to notify a user to update with out intruding on the users desktop
 

+1
^ this is a lovely idea... xpd i hope u can add this to the notify-osd
comments section

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Liam O'Reilly
We need at least some permanent notification of updates, reboot required
and application restart required. These can be flashed up using the new
system but in addition to a permanent notification.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Philippe Escarbassière
 s/everybody/a vocal minority/
 

Regarding the number of duplicates and comments, I don't believe it's a
vocal minority. And regarding all the opposition, maybe a kind of survey
would be nice to be sure the feature is benefic to Ubuntu users or not.

At least I find it's premature to enable this behaviour for Jaunty, the
few feedback is negative and no positive feedback has been reported as
far as I know...

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Shahar Or
Dear friends,

Please excuse me for not reading everything before asking this question.

I've just reported a bug which turns out to be a duplicate of this one.
Now, what I reported was that I don't get notified of upgrades. So
again, I'm sorry that I'm not going to read everything here.

I just want to know now; am I supposed to be notified of available
upgrades in jaunty or not? If yes, then how? Because I don't see it.

Many blessings.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Alan Pope
2009/4/20 Philippe Escarbassière phil_...@club-internet.fr:
 I'm not sure building a feature everybody dislikes is better...


s/everybody/a vocal minority/

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Stanislaw Pitucha
a vocal minority?

Take all ubuntu users:
- leave only jaunty testers
- leave only people who actually noticed that anything is wrong
- take away people who don't usually report bugs at all

those people will be a minority for sure and they are vocal, because
they report bug. Everyone commenting on bugs here is a part of a vocal
minority, yet bugs are fixed, right?. This issue is pretty popular on
forums and brainstorm right now, but I haven't seen anyone agreeing that
the change is good so far. Looks like a good approximation of everyone
to me...

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Stanislaw Pitucha
Sorry, I really want to be precise here:
not leave only people who actually noticed that anything is wrong
but leave only people who noticed that there are updates available, but there 
is no update icon

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread LanoxxthShaddow
+1 please do a survey or make a poll available for users to vote. There 
are currently about 20 bugs with (from what I see) the majority of the 
people complaining about it. This is not a minor thing.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Vincenzo Ciancia
Il giorno lun, 20/04/2009 alle 09.27 +, Alan Pope ha scritto:
  I'm not sure building a feature everybody dislikes is better...
 
 
 s/everybody/a vocal minority/

This comment is anti-scientific. Either you invent a survey and convince
users (ubuntu or launchpad users, and it makes a difference already) to
take it, or you stick with the only numbers that we have now.

V.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread pingou67
a vocal minority... that it's too much for me !

I'm not sure it's ubuntu to treat your alpha/beta/rc testers in this
way.

How many comments and how many duplicates will it take for you to
realize that you are wrong (and jaunty is not yet released)? Many people
took the time to argue to prove you that you're wrong, are you deaf ?
Don't listen your users/testers/contributers and I'm sure you'll solve
bug #1...

I'm very disappointed.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread mac_v
xpd259 wrote:
 
 a simple notification bubble been shown every x min is more then enough 
 to notify a user to update with out intruding on the users desktop
 

@Matthew Paul Thomas , Alan Pope

consider this idea instead of the pop-under... i understand this is not
immediately possible, but hope u could consider it into future
development...

u have a nice notification system, so rather than using the pop-under,
use the notify-osd for the update notification...

u guys already have a proposal for the actions keys in the notify-osd
for situations where it is absolutely required,
 so just have a single button for the user to choose update now ,
 and making the notify-osd stay longer for these update notification...

so they end up being less intrusive than the pop-under windows and
atleast have an option for the reminder , x mins , which users can
choose from...

i think is might be a good idea for consideration...

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread mac_v
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Alan Pope wrote:
 2009/4/20 Philippe EscarbassiÚre phil_...@club-internet.fr:
 I'm not sure building a feature everybody dislikes is better...

 
 s/everybody/a vocal minority/
 
yeah maybe we are the minority who think that they can improve this
linux flavor , but signing up for an account , and submitting/commenting
on a bug report...

rather than  *the will be majority * of people who * would dump Ubuntu *
for some other linux flavor , if the devs continue to have such an
attitude...

why have the comments section for the 'vocal minority' ?
and just not cut the comment[vocal] section out which  make the minority
less of a bother to devs...!
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Version: GnuPG v1.4.9 (GNU/Linux)

iEYEARECAAYFAknsYOgACgkQ8QR4RbuR48Dk0QCgmxINZfCKa3+Xm1bIbA+EvhW6
kUgAnRQpIxiFycdY3JHfu7t6UDFLjwN+
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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread mac_v

Alan Pope wrote:
 2009/4/20 Philippe EscarbassiÚre phil_...@club-internet.fr:
 I'm not sure building a feature everybody dislikes is better...

 
 s/everybody/a vocal minority/
 
yeah maybe we are the minority who think that they can improve this
linux flavor , but signing up for an account , and submitting/commenting
on a bug report...

rather than  *the will be majority * of people who * would dump Ubuntu *
for some other linux flavor , if the devs continue to have such an
attitude...

why have the comments section for the 'vocal minority' ?
and just not cut the comment[vocal] section out which  make the minority
less of a bother to devs...!

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Jordan Mantha
It would be helpful, I think, if people could try not to use devs or
developers here as if all the Ubuntu developers got together and
decided this. The notify-osd system was designed and implemented by
Canonical and they should get the credit/flames for it. Developers are
also users and in this case there are many developers who are for the
change and many who are against it. Lumping them all together is perhaps
a bit of a disservice to people who had nothing to do with the change.

Regarding Alan's vocal minority statement. While he was perhaps a bit
to concise for a heated topic, he has a fairly good point. We can't take
this bug report (19 dups and 221 comments now) as solid proof that the
majority of users don't like the changes. The big reason is that only
people who don't like the change are going to file a bug about it so
we're specifically collecting the no votes without really any
collection of the yes votes. That makes things like this bug report
not very useful for knowing just how many people are in favor of the new
system. Statistically, 221 no votes is a distinct minority of users
and so the claim that a feature everybody dislikes is probably not
very valid. That is not to say however, that all the no votes are
irrelevant or not considerable.

At this stage of the game we're about 2 months too late to do anything
about this for Jaunty. Bottom line, this is the way it is for Jaunty. I
filed bug #338501 about a month ago to get simple notifications of
updates as they were detected but it didn't make it for Jaunty. There
are a lot of bugs to fix and with only a limited amount of time it's
hard to get to them all.

So I think it would really help if people got away from this bug report
to more constructive places to discuss the notify-osd design as we look
ahead to Karmic Koala. As I've already pointed out,
https://lists.canonical.com/mailman/listinfo/ayatana-project is a good
spot.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread xpd259
simple answer .. unofficial answer but 
here is a poll 

http://www.doodle.com/h7shad47ffgpxpyq

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Vincenzo Ciancia
Il giorno lun, 20/04/2009 alle 14.37 +, xpd259 ha scritto:
 
 simple answer .. unofficial answer but 
 here is a poll 
 
 http://www.doodle.com/h7shad47ffgpxpyq
 

Am I reading Mark Shuttleworth voting for the old-style notification?
Perhaps a poll with launchpad authentication would be better...

v.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Philippe Escarbassière
@Jonathan

I didn't speak about developers. I'm a developer myself and I try not to
bash other developers and respect their work. But I listen to users
feedback too.

In this case, even if 221 votes are not a proof (plus other forum posts
and wiki comments), it's clearly an indication this new behavior is not
welcome to everybody. That's why I find this change premature. And some
other constructive comments posted here are very good argument against
it too.

Now, since it's too late to revert a default gconf value, let's see how
this feature/bug will be accepted by Ubuntu community and, if it's
clearly rejected, let's hope next bug reports like this one will be
taken more seriously.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Alan Lord
+1.

I dislike not having the Update Notifier.

In two weeks on Jaunty I have never noticed an update notice. Not
once. That's bad IMHO.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Steve Langasek
** Project changed: ubuntu-release-notes = null

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Chris Coulson
2009/4/20 xpd259 xpd...@gmail.com

 simple answer .. unofficial answer but
 here is a poll

 http://www.doodle.com/h7shad47ffgpxpyq


Well, it's conclusive, obviously - 25 people have voted in favour of the old
system so far, including Bill Gates, The Real Slim Shady and the Big Bird
off of Sesame Street, versus only 2 people for the new style notification.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Stanislaw Pitucha
Now, since it's too late to revert a default gconf value

Really? This is probably the only issue I've seen through the last
couple of releases that affects everyone, in everyday usage scenarios,
was security related (security updates might go unnoticed) and was
disagreed with that much. Maybe I just missed some discussions, but this
is the first one in ~3 years as far as I'm aware. This issue will not
die for the next year or so. After the release the number of duplicates
will just start increasing.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Matthew Paul Thomas
Philippe, if we made only changes that were welcome to everybody, we
wouldn't have changed anything since Ubuntu 4.10.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread arand

Vincenzo Ciancia wrote:
 Il giorno lun, 20/04/2009 alle 14.37 +, xpd259 ha scritto:
   
 simple answer .. unofficial answer but 
 here is a poll 

 http://www.doodle.com/h7shad47ffgpxpyq

 

 Am I reading Mark Shuttleworth voting for the old-style notification?
 Perhaps a poll with launchpad authentication would be better...

 v.
   
Brainstorm would be preferable here... Therer are already two ideas:
http://brainstorm.ubuntu.com/idea/19283/
http://brainstorm.ubuntu.com/idea/18460/

Second one is my failed attempt at making a preemptive strike.

Also wish to add my voice to the negative side here. The only good 
reason to go through with this is if it would indeed increase security, 
and make people more likely to install updates.
I don't see this step helping that... A random window lying around 
(since it's opened in the background) will be closed, since this is not 
a normal way to notify people of updates. People are used to either 
focused dialogs, notification icons, or notification bubbles for this 
kind of information. And if people have to re-learn to be able to handle 
this behaviour as it is intended, then it has obviously failed.

If we really wanted to take a step on security we would enable automatic 
security updates by default... This, is in my opinion an uneccesary 
step, which annoys without actaully acheiving what is intended.

But then again I am writing here, so it doesn't really count.
- Arand

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Jordan Mantha
On Mon, 2009-04-20 at 15:01 +, Philippe Escarbassière wrote:
 @Jonathan
 
 I didn't speak about developers. I'm a developer myself and I try not to
 bash other developers and respect their work. But I listen to users
 feedback too.

I wasn't picking you out in particular, I'm just hoping to avoid a bunch
of stupid Ubuntu devs stuff. However, I think it's worth noting that
Ubuntu developers do listen a lot to user feedback. The problem is that
listen doesn't always mean do whatever a user wants.

I've been trying to play it fairly neutral here, but perhaps it's
worthwhile to say a few personal things. I was an early vocal critic of
notify-osd, Dx team, etc. I had a few discussions with mpt on IRC
about update-notifier/update-manager specifically. I called up the
Ubuntu Community Manager and let him know what I thought and echoed a
lot of the general sentiment on this bug report. The conversation was
fruitful I think and I was told that much was being done to address the
community feedback.

In response to a lot of user and developer feedback quite a few changes
are planned for Karmic Koala. One of the biggest problems I had with
what happened in Jaunty is that notify-osd was landed so late in the
development release cycle that very little in the way of corrections or
polish could be done. However, Mark and several others felt that it was
important to get the work that had been done out to users for testing
and feedback. We'll just have to see how it works out.

 In this case, even if 221 votes are not a proof (plus other forum posts
 and wiki comments), it's clearly an indication this new behavior is not
 welcome to everybody. That's why I find this change premature. And some
 other constructive comments posted here are very good argument against
 it too.

Yes, it is clear it isn't welcome by everybody, and unfortunately that
is a fairly common occurrence in a project this large with as diverse a
user population as we have. We have numerous examples (NetworkManager
being one that seems sort of similar) where a consensus can take a very
long time to achieve, if ever (there are still replace NM with wicd
polls on the forums). I honestly think notify-osd was premature for
Jaunty and wish it was put off until Karmic as a default. But that
decision isn't up to me, and that's probably a good thing :-)

There are a lot of good comments on the bug report, which is why I'm
trying to direct people towards better places to put those constructive
comments.

 Now, since it's too late to revert a default gconf value, let's see how
 this feature/bug will be accepted by Ubuntu community and, if it's
 clearly rejected, let's hope next bug reports like this one will be
 taken more seriously.

I agree that we'll just have to wait and see, but I do firmly believe
that these bug reports *are* taken seriously. I know many of the people
involved, mpt, Mark, tedg, pitti, etc. and I can tell you that they very
much take constructive comments seriously and are very interested in the
user experience. I don't always agree with their
decisions/implementations but I'm very confident in their skill and
desire to make Ubuntu the best it can be.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Brian J. Murrell
On Mon, 2009-04-20 at 15:34 +, Matthew Paul Thomas wrote:
 Philippe, if we made only changes that were welcome to everybody, we
 wouldn't have changed anything since Ubuntu 4.10.

s/everybody/most people/ or s/everybody/majority of users/ as I think
the original intention of everybody was meant to be and I think your
assertion is wrong.

Trying to be absolutely literal with people's wording is not helping
anyone.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Stanislaw Pitucha
Auch - just found something nasty...

The bad change (at least according to the changelog):
  * make auto_launch update-manager mode the default (as asked
for by the DX team)
was done / packaged on Mon, 23 Feb 2009 20:47:37 +0100

While feature freeze was on February 19th and UI freeze was on March
5th? Does it mean we've had ~2 weeks (and that was still before the
Beta) to actually notice and object to the change? Isn't that a bit
kafkesque? Or maybe I misunderstand when was the time window when it was
possible to protest?

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread getut
Am I totally misunderstanding this issue???

As I understand it / complained /  bug reported... I think most people
don't care whether the notification comes in the form of the new notify-
osd system or the old way with the orange spiked ball or red arrow that
show up on the panel.

The issue I think MOST people are quite irritated with is the decision
to go with a popup or popunder which is just plain evil. I don't know of
anyone... ever who has liked such a thing.

Secondary to that issue is that there is no PERSISTENT notification of
updates once that window is closed which is most suredly will be.

I think everyone would say whole-heartedly... go ahead with the notify-
osd system, but don't open a window and don't remove the persistent
notification on the panel.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Jamin W. Collins
I apologize in advance for the length of this post.

@Matthew,

Sorry it's taken so long for me to respond, work and life became a bit
demanding.

 (1) Yes, it is more obtrusive, that's entirely deliberate, and I don't know 
 what study you're referring to.

While study may be the wrong word to use, from Mat Tomaszewski's
post[1] to ubuntu-devel:

Again, I'd like to reiterate the main point: we have a good reason to 
believe that persistent indicators only work for some very specific 
cases (examples being network connection, volume, etc). We are now going 
through long and painful process of carefully defining these cases. It 
is early days, and there can be reconsiderations. So please be patient 
and forgiving :)

Where is this good reason, can we see the same raw information that
brought the developers to what seems to be an erroneous conclusion?
Access to this information was already requested in Jordan Mantha's
post[2]:

Again, I'd like to reiterate that the trust us, we have our reasons
is not going to be very convincing to many people. I keep getting this
sort of double-speak feeling when the same team is having to keep
pushing both we know what were doing and we're just starting to
figure this out so bear with us. If you really do know what you're
doing, patches welcome. If you're still not sure yet, maybe you should
consider waiting until Karmic before making such huge changes.

and Scott Kitterman's[3]:

References please 

and ktp420[4] as far as I can tell:

Can please provide studies which show and helped in your conclusion that
system tray is heavily overused.

 (2) Using a notification icon to advertise updates
 is a bad idea first because it's not obvious, and second because it
 makes installing the updates gratuitously difficult.

As others have pointed out, I have no idea what you're on about.  Sure,
the first time a user sees the update icon they may not know what it is
or does.  However, from that point on, it's extremely handy and useful.
I still remember when I first saw it.  Sure, I wondered what it was.
However, once I found out what it was, I immediately fell in love with
how unobtrusive and useful it was and wanted it on all my systems.  How
exactly does it make installing the updates gratuitously difficult?

 (3) Using a notification icon to advertise that a restart is required 
 is a bad idea first because it's not obvious, and second because it 
 makes restarting gratuitously difficult.

I would say that using a notification icon to notify the user that a
restart is required is *precisely* the correct thing to do.  It isn't an
advertisement, attempting to phrase it as such strikes me as a play on
words to avoid calling it a notification.  The only definition for
advertise that comes close to what is being done in this case is an
obsolete definition[5]:

4. Obsolete. to give notice, advice, or information to; inform: I
advertised him of my intention.

A much more appropriate term would be to notify or inform.  Which is, as
I understand it, the purpose of a notification area.  How, does it make
restarting gratuitously difficult.

 Philippe, if we made only changes that were welcome to everybody, we
 wouldn't have changed anything since Ubuntu 4.10.

Please point to any other change, that was in the end beneficial with as
many people reporting duplicates and such a consensus against it.

 For example, applications have been asking for over 25
 years whether you want to save changes to documents, but that's always
 been nonsense and should be fixed eventually.

What?  I would, and do, much prefer my editor to ask than to assume that
a change is desired, especially if it doesn't inherently provide a means
to revert the change post closure.  Why?  I may have opened the document
to review something and accidentally made changes (wrong window focused,
inadvertent keystrokes, etc).  If I'm asked to save when I close and
haven't intended to make changes, I opt not to save.

[1] - https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027582.html
[2] - https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027596.html
[3] - https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027604.html
[4] - 
https://bugs.launchpad.net/ubuntu/+source/update-notifier/+bug/332945/comments/168
[5] - http://dictionary.reference.com/browse/advertise

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Kazagistar
First of all, I see a problem with defaults. Whenever an application
wants to inform the user of something, or get feedback on something, it
should use bubbles... that much makes sense. But when it NEEDS
something, when something is so urgent that you would go through all
this trouble to make absolutely sure a user acts on its notification,
then why is it not done automatically?

Of course, I know there is a major problem with this; specifically a
large chunk of the user community (myself included!) don't want our
system updating automatically, and hate things that change under our
feet with a burning passion. But we are all advanced users. The entire
update process (waiting for a time when computer activity is low,
clicking a button, watching it contact repositories, reviewing selected
updates, watching the downloads and installations) are useless to those
people who don't know what any of these things mean. They just want to
do work, and have a secure system.

So how about this: under installation settings, there is an advanced
button. Under there, add a new checkbox for Automatically update this
computer that allows power users to easily control and monitor their
setup, but keep it checked by default, so that normal users never have
to worry about this.

I use Ubuntu because it is the operating system that requires the
minimum amount of configuration to get everything running well enough to
do my work. The pop-under system is harder to reconfigure, and achieves
the stated goal (getting people to update) far less effectively then
doing it automatically.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Uwe Schilling
If you want users who cannot handle a notification icon to update the
system, then a pop-up window might not be any better, because every
regular window that pops up somewhere is closed without reading by
default by at least 90% of the users. For those users, an automated
update process should be default. That is way more efficient than a pop-
up window. Everyone else will just keep handling updates as he has done
so far, and a constant reminder is just exactly what you need. And that
in turn is exactly what the notification area is for. It may be
overloaded by apps, but (as was said before, but I want to emphasize it
again) update notifications are _the_ message that need to go there. I
would always close the pop-up window, because I don't want to update
right now and I don't want it sitting in my Alt+tab list and then forget
about the update.

What is also forgotten is that ubuntu already has a large user base
which do not know much about their OS. As several people here already
exemplified, they will be irritated by this new behavior. I think, the
best compromise would be to have the old behavior as standard, and if no
update takes place after a fixed amount of time, then remind the user
additionally with a pop-up window.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-20 Thread Uwe Schilling
Additionally, I think the current procedure opens a huge security leak.
If people get used to pop-up windows asking for updates, it will be no
problem imitating these pop-up windows with java-script and make them
look exactly the same. And since you are used to entering your password
when you update the system, the user will not even get suspicious if
they have to enter it. Or is this issue somehow being taken care of?

On the other hand, with the current system, nobody from outside the
computer can just put an icon into the notification area. This is only
possible, if the malware is on the computer, but then it's too late
anyway.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-19 Thread Stanislaw Pitucha
I have to add my vote here, because this is a big thing for me. Pop-up/under 
windows are something we were fighting with until 2-3 years ago - please don't 
bring them back in any form.
I'm not sure what the notification overload problem is about. There are exactly 
3 permanent notification on my desktop - IM, music player, battery + some 
temporary ones like updates. These things just belong there. There's no other 
place for them and now devs are suggesting getting rid of those icons. Is there 
a better way to show them? If yes, then why isn't it introduced *before* update 
notification icon is removed. I'm not sure who wants a full window for those 
apps (especially battery status).
Current change is just wrong and not customisable (you can tell people that 
gconf == customisable all you want, but first you will have to tell them what 
gconf does and how to use it). How many people have to mark this regression as 
affects me too before the change gets reverted?
Poping up update notifier is bad (as explained many times above), because users 
don't expect it, will not notice it and will close the window to remove the 
annoyance.

Yeah... affects me too.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-18 Thread LanoxxthShaddow
I also think this is not a good decision. Windows that pop up are never
good, no matter for what purpose and whether they are pop-ups or pop-
unders. As Osliner I too explained everybody how to update their system
if the red notifier showed up, and that worked well for them. Personally
I also like the old system.

 1. I usually do not update immediately if I am in the middle of something but 
instead wait until I have time.
 2. If a windows opens out of my control then I consider that a loss of freedom.
 3. I would probably click away the window and wait with the update until I 
have time for it.
 4. If there is no further notification I will most likely forget about the 
update (thus the need for a permanent icon)
 5. There is a similar thing on windows when after the update process the 
restart notification pops up every 5 min. to remind me that I have to reboot. I 
have been hating that ever since it has been introduced. I know here the 
situation is less obtrusive but still comparable. And I do not like it.
 6. I can not understand the discussion about tasks not belonging into the 
notification area. For me the notification area has 3 purposes:
 * First it is a place to quickly access running applications (like Skype or 
Pidgin) which I do not want to have in the foreground all the time.
 * Second it is a place to make changes to (interact with) the system, like 
volume control (or graphic control etc.) and get feedback from the system (like 
Battery status, system status).
 * And third it is a place holder for things that need my attention (like 
available updates, required reboots and restarts).

So the notification area as the name says does some important things: It gives 
notifications to the user and lets the user interact with them (For example the 
Pidgin icon notifies me if I'm online or not and lets me quickly call the main 
window to chat with my friends or change the online status when I am offline).
UNLIKE the new notification system it is a way for PERMANENT notification and 
interaction where as the new notification systems intention is for NON 
PERMANENT notifications for which it does not matter if the uses notices them 
or not, like volume change, wireless connection, display brightness. If the 
user misses one, It does not matter usually. 
Also the new notification system was deliberately designed to be non 
interactive which is good. However If there is a state in the system that does 
not only require us to inform the user ONCE but PERMANENTLY then the new 
notification system is not the right thing (it can still do the FIRST 
notification), instead we need something in the notification area.

Now If you really think that some users (mostly those that do not care
about how their system works and who are not experts), then I suggest
doing the following:

 1. I would no matter what restore the icons in the notification area (update 
available, restart required, package manager working etc, everything that 
belongs to this system).
 2. The update manager can still appear the first time there is the need for an 
update, but then the user should explicitly be informed about it and be given 
the choice whether he wants to have this window pop up automatically or not.
 3. Add an option in the Software sources-Updates tab. Like:
   [  ] Automatically display update manager every 7 days if updates available.
   [  ] Automatically display update manager every 24 hours if security updates 
are available.
   These can be unchecked by default and the user is queried the first time 
updates manager is opened.

@Mark: I think the reason why people are so upset about this change is
not because of the change itself but because this change violates a very
important believe of the Linux community: bThat you always have a
choice./b There has just been announced the a
href=http://video.linuxfoundation.org/video/1106;winner/a of the
Linux Foundations ad competition. The most important message is: Do you
know you have a choice? and I think many feel they didn't have a choice
here.

If you want to do this. Then do it in a way that gives people the option
to keep the old behavior (without doing some hacks on the CLI).

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-16 Thread getut
I run many Ubuntu stations in a production environment and my users are
heavily limited in what they can and can't do. Machines sign on
automatically and users are NOT given the password for the account. All
updates are done via script or manually via SSH from IT.

Now with this version I am either going to have to hack around a poorly
thought out update or put up with a million questions from users about
why update manager keeps opening up and the users can't do anything with
it other than close it.

How we are NOTIFIED of updates is really irrelevant and most people
probably won't care one way or another. But opening update manager or
any other program automatically is not a notification. It is the
beginning of the update process itself.

Notification should be DISTINCTLY different than the actual update
process. It should be noticeable but not obnoxious.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-16 Thread Steve Langasek
Documented in the release notes at
https://wiki.ubuntu.com/JauntyJackalope/ReleaseNotes#Change%20in%20notifications%20of%20available%20updates.

** Changed in: ubuntu-release-notes
   Status: New = Fix Released

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-16 Thread Matthew Paul Thomas
getut, if updates were being advertised to people who couldn't possibly
install them, that was a bug regardless of whether they were being
advertised with a window or an icon. Please report the bug if you
haven't already. Thanks!

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-16 Thread BUGabundo
On Thursday 16 April 2009 15:41:49 getut wrote:
 I run many Ubuntu stations in a production environment and my users are
 heavily limited in what they can and can't do. Machines sign on
 automatically and users are NOT given the password for the account. All
 updates are done via script or manually via SSH from IT.

Your users run as plain USERs not as ADMIN right? So why would they even
get an option to refresh the package list?

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-16 Thread getut
Matthew and BUGabundo, in our environment since multiple users were not
needed, we chose to go with a single user install with automatic
signon...so it is the default and only user account on the system. This
means it is admin  but the users are NOT given the password for the
account. I use modified hal policies to lock out removeable drives, CD's
and DVDs.

We SSH into the boxes with the same user account to do updates either
manually or scripted.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-16 Thread gusztee
okay, here is my little experience with this new system:

I upgraded my girlfriends and her sisters computer, not because i wanted
to put a beta system on there computer, but some drivers where better.
it doesnt matter here anyway.

What happened is that they didn't update their system in the last 2
weeks.. how come? because, i showed them how to update when they had the
little orange icon, but now they were just disturbed by some crazy pop
up windows, so they just closed it..

I updated my pc manually, but simple user who doesnt care about these
things wont. So whats the point? to make users have their systems
outdated or what? this is not user friendly at all.

Osliner

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-14 Thread Matthew Paul Thomas
Jan Claeys: Google wanted Web apps to be able to put icons in the
notification area in HTML 5. http://lists.whatwg.org/pipermail/whatwg-
whatwg.org/2009-March/018722.html That request has been turned down for
now, but it's possible they'll attempt the same thing with browser
extensions.

mac_v: People who prioritize keeping their system running as long as
possible over installing restart-required updates will have that issue
regardless of how Ubuntu asks them to restart.

ami_nakata: Not only is it an implementation detail whether an
automatically-opening window is from a newly-running application or an
already-running application, it's an implementation detail whether *any*
window is from a newly-running application or an already-running
application. Automatic window example: You and the other complainants in
this bug report would be no happier about the updates-available window
opening automatically if it was part of Nautilus (which was already
running) than part of Update Manager (which was not). Manual window
example: The Settings button in Update Manager opens a window that's
powered by a separate application (Software Sources), but people don't
care or need to care. For references on why just-in-time proactive help
is better than passive help, see
http://mail.gnome.org/archives/usability/2006-March/msg00248.html.
(Clippy was just a spectacularly poor implementation.) If it helps you
understand the use cases for automatically opening windows, mentally
replace the shorthand the system needs to with people will benefit
most if the system will. And we take the user's attention allocation
very seriously; that was one of the themes of my presentation on the new
notification system at UDS.

BUGabundo and Brian Curtis: The messaging menu is intended for messages
from external agents, mainly humans. Using it for system stuff would
confuse its meaning.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-14 Thread Brian J. Murrell
On Tue, 2009-04-14 at 09:26 +, Matthew Paul Thomas wrote:
 
 ami_nakata: Not only is it an implementation detail whether an
 automatically-opening window is from a newly-running application or an
 already-running application, it's an implementation detail whether *any*
 window is from a newly-running application or an already-running
 application.

I think the point here is not to try to draw lines in the sand about
who/what is opening windows but why they are being opened.  A window
that opens because I did something or because it's relevant to an
application I am using is expected and non-intrusive.

A window that opens that has nothing to do with what I am doing at the
moment presumes that what it wants done is more important than what I am
doing because it feels like it can interrupt *my* time to deal with it.

That's just rude.

To analogize to a real life situation... I may be with a group of people
discussing something and it's perfectly fine for any one of those people
to start talking and offer opinion on the conversation -- that is not
interruption, but it is absolutely not alright for somebody to come
interrupt the group to tell us about his family vacation last summer.

It would be alright for somebody to come interrupt us to tell us the
building we are in is on fire, but IMHO, update notification is not
analogous to the building is burning down.  That's why it belongs off to
the side, as an unobtrusive icon I can notice and take action, when it's
convenient for me.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-13 Thread cement_head
man, I really liked the notification icon - it should be put back (or
the option to do so)

- CH

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-12 Thread BUGabundo
why not shove that into the indicator applet (messaging menu) ?

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-12 Thread Brian Curtis
A few suggestions i'd like to add,
-maybe they should popunder, then if the X is clicked push it to the
messaging menu
-the user then controls priority (its popped under as a high priority
item), then if nothings done (an X (close) is clicked) it lowers in
priority to the messaging menu
-maybe high priority items that get closed (or not acted upon), can
request a different color dot on the indicator applet, (or at least a
more noticable change to the icon)

Just a few suggestions that takes into account both sides of this
issue, please disect this as you see fit.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-10 Thread Moritz Baumann
@Peter:

I love your idea, but regarding your last comment: I'd rather provide a
checkbox (un-checked by default) for the »remind me again later« option
since users are used to getting two options (OK and Cancel). A dialogue
offering three options is rather confusing and unusual in the first
place and could lead to fast clicks on the wrong button.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-10 Thread ami_nakata
@Matthew (MPT):

Matthew, I'd like to highlight some of the things you've written about
user-interface design that directly inform this controversy:

You wrote above:

 Brian, whether an automatically-opening window is 
 from a newly-running application or an already-running 
 application is, ideally, an implementation detail.

It surprises me that anyone with experience or training in user-
interface design would write that. The first is a distraction away from
one's current intention, and the second is an assist in accomplishing
one's current intention. In terms of the user's subjective experience
they're opposites. The difference is so great that, far from being 'an
implementation detail', as you put it, this surely needs to be a
*policy* matter.

Consonant with the belief you assert above, you say at
https://lists.ubuntu.com/archives/ubuntu-devel/2005-August/009960.html,

(Matthew writes:)

 ... even with optimally usable software you'll still need 
 a help function. Just-in-time proactive advice would work 
 better than passive help, and that's true for all kinds of 
 help, not just security. (“Using a table works better than
 lining up text with spaces. To make a table, choose 'Table'
 from the 'Insert' menu.” )

'Just-in-time proactive advice' is a good thing?  Was there *anyone* who
didn't disable that annoying-as-hell “proactive” talking paper-clip help
feature that was included in Word a few years back? And are there more
than three people that can type who don't find the autosuggest word-
completion 'feature' many word-processing programs employ distracting
and annoying?

I bring up the reference to point out that your user-interface design
philosophy favors lots of active intervention that I think belongs more
appropriately in a user-initiated interactive tutorial. You just don't
seem to understand how much users hate being distracted from their work,
how greatly we resent having our attention forcibly and repeatedly re-
directed by programmers.

Further, you referred me to https://lists.ubuntu.com/archives/ubuntu-
devel/2009-February/027568.html where you,

( Matthew wrote: )
 
 If your hard disk starts to fail, the system needs ...
 If someone is trying to call you over IM, the system needs ... 
 If you're on the Internet and there's a software update to fix a
 security vulnerability, the system needs ... 
 If three months ago you set a calendar alarm for today, the system needs ...

I imagine you might dismiss what I'm about to say as a nicety of
semantics, but it's relevant here to observe that 'the system' does not
'need' anything at all.  Software and hardware don't have needs;
*people* have needs.  ( But I think the term 'wants' would be more
helpful than 'needs' here. )

Your statement about what should happen when there's a software update
available, then, comes down to two things:

(1) What the person who wrote the “listening for updates” program wants, and 
(2) What the user wants.

And that, in my opinion, is the root of the conflict over this issue.

I wrote earlier that developers should at least include a 'Don't show
this message again' check box in the window you want to initiate when
updates are available, and that if the user checks that box, the system
should then employ the Hardy/Intrepid update behavior.  In reply, you,

Matthew wrote:

 Providing the ability to turn them off would imply 
 either that they weren't necessary in the first place, 
 or that there was a different but similarly effective 
 way to present them. If we thought either of those 
 things were true, we wouldn't be doing this in the 
 first place. 

That's entirely consonant with your distaste for programmers who
'placate people with options', as you put it at
http://mpt.net.nz/archive/2008/08/01/free-software-usability.  But your
statement above does make the core issue clear, doesn't it?  If we
remember that people have wants and computers don't, the issue of
whether to include such a check box comes down to whose wants are going
to be honored here, re the disposition of the user's attention, yours or
those of the user?

More emphatically, the fundamental question is:

Who has veto rights over how the user's attention is directed?


Matthew, you clearly think *you* should.  We users think *we* should:
they're our computers and, more to the point, it's our attention.

It's as if someone who frequently interrupts you wanted to remove the
door to your office so you can't close it against him because he's sure
he knows better than you do what you need to do or listen to. You're
using software to tell users, “I'm going to repeatedly force you to
listen to me for your own good, regardless of your opinion as to the
importance of what I have to say.”

It really disappoints me that Canonical staff seem incapable of
understanding why that makes so many people angry.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Mark Shuttleworth
Peter Whittaker wrote:
 On Wed, 2009-04-08 at 19:55 +, Mark Shuttleworth wrote:
   
 I think it's important that we not treat the OS specially,
 

 Mark, thanks for your comments. I think this one area where there is
 considerable disagreement: The OS is different - when the computer needs
 to tell me something, I probably shouldn't ignore it. Think firealarm.
   
Yes, that's true. But there are some apps that have fire alarms too -
imagine, for example, an app which monitors  your RAID array and alerts
you to failures and issues.

My point is that we should have clear guidelines about what constitutes
each mode of operation, and we should follow those as rigorously with
the OS as we would hope apps do, as well. As soon as we make exceptions
for ourself we are weakening our argument, a bit like politicians who
give themselves raises and take their expenses out of the public eye at
the same time as they are ridiculing bankers for their pay.

I *think* we're in agreement here :-)

Mark

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Thomas Heidrich
What can _we_ do to get an acceptable system behavior?
It was really hard for me to tell my mother that the update icon won't appear 
anymore. She really got used to it. Big pop-ups would seriously confuse her.
I agree with Mark that the notification area is used by too many applications. 
Why not trying to create two notification areas. One for the system (volume 
control, network manager, update manager, trash bin) and one for user 
applications (pidgin, evolution, rhythmbox).
Please don't do it like M$ who make the users deal with at least 5 pop-ups per 
hour.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Vincenzo Ciancia
Il giorno gio, 09/04/2009 alle 07.38 +, Mark Shuttleworth ha
scritto:
 
 
 My point is that we should have clear guidelines about what
 constitutes
 each mode of operation, and we should follow those as rigorously with
 the OS as we would hope apps do, as well.

I dreamed of clear guidelines for the notification area for a long time.
I have strong arguments in favour of modification to the behaviour
chosen for jaunty; anyway I appreciate the fact that the window will be
minimised. 

I would be happy if a bit more discussion, with use cases, and maybe
numbers, would be done for jaunty+1, including the community. Not all of
us have the time to try to become a developer, but all of us are very
fond of our distribution and would like to see it in perfect shape.

What would be the place to participate in the design of the
notification-area related changes?

Vincenzo

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Peter Whittaker
On Thu, 2009-04-09 at 08:38 +0100, Mark Shuttleworth wrote:
 Peter Whittaker wrote: 
  The OS is different - when the computer needs
  to tell me something, I probably shouldn't ignore it. Think firealarm.

 Yes, that's true. But there are some apps that have fire alarms too -
 imagine, for example, an app which monitors  your RAID array and
 alerts you to failures and issues.

Ah! Now you are thinking like a technologist and not a user,
differentiating between the OS and applications based on whether they
are kernel or user space, as opposed to what they actually do!

From the perspective of many - I would think most - users, something
that monitors RAID - or monitors anything about the state of the
computer for that matter - is not an application, it's part of the
computer. In that view, applications are things users start to get the
computer to do what they want to do: email, IM, edit video, etc.

 My point is that we should have clear guidelines about what
 constitutes each mode of operation, and we should follow those as
 rigorously with the OS as we would hope apps do, as well.

If you read my comments on the wiki page, you'll see I make clear
distinctions between system and user notifications: Let's apply that
distinction consistently. A user notification is a doorbell, it appears
in the user notification area, near where the user keeps their stuff. A
system notification is a firealarm and appears in the system
notification area, where other systemy things are.

Both use the same underlying technologies - API calls that bring up
bubbles - but the presentation is different: firealarms and doorbells
are presented differently and both are different from normal apps.

  As soon as we make exceptions for ourself we are weakening our
 argument

And foolish consistency makes a poorer system. Think back to the lack of
PageUp/PageDown under OpenStep on the Next boxes, because Steve Jobs
held the view it was a screen, not a page. So arrow keys giving you a
line at a time were the only way to scroll.

Jobs was being 100% consistent in his view, and missing the point that
ScreenUp/ScreenDown would have been handy.

 I *think* we're in agreement here :-)

Actually, not so much. Hence all of the on-going debate on this. It's
one thing to see a design, another to see the implementation. Some of us
saw the design and said cool. Many of us saw the implementation and
said Whoa, not cool.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Mark Shuttleworth
Peter Whittaker wrote:
 If you read my comments on the wiki page, you'll see I make clear
 distinctions between system and user notifications: Let's apply that
 distinction consistently. A user notification is a doorbell, it appears
 in the user notification area, near where the user keeps their stuff. A
 system notification is a firealarm and appears in the system
 notification area, where other systemy things are.
   


So, a user notification is something like John emailed you, and a
system notification is something like Your network disappeared?

Mark

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Mark Shuttleworth
Vincenzo Ciancia wrote:
 What would be the place to participate in the design of the
 notification-area related changes?
   
Join the Ayatana team mailing list on Launchpad!

Mark

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Torben
'Ello, I wish to register a complaint!

http://www.youtube.com/watch?v=e6Lq771TVm4

That is exactly how I feel, you are trying to sell me some stone dead
parrot. We are trading our notification icon in the well known
notification area for some flashing button in the window list at the
other side of the screen. I really appreciate all the love and work Mark
Shuttleworth and the Developers put into Ubuntu, so please don't get me
wrong but this design initiative looks like another Monty Python skit on
it's own.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Pausanias
Having read the whole thread I am adding my voice to do this. I believe
that the decision to remove the notification icon was a mistake. Here
are my arguments.

1) System tray is a guarantee of authenticity
--
If you're trying to solve bug #1, then you should pay attention to the fact 
that Windows users expect system notifications to come from the system 
traynot some window that is in their user stack and is decorated the same 
way as their users windows. In fact, Windows users have come to distrust such 
windows.

Believe it or not, even the It Just Works user attaches a degree of
flakiness to windows that automatically open. This is why there are pop-
up blockers in every single web browser. For whatever reason, users, not
just power users but It Just Works users too, consider pop-ups are a
bad thing (TM). Many now almost instinctively close windows they did not
specifically request to be opened. I am talking about Windows users here
---Mac users are probably used to the Software Update automatic pop-up.
And I don't think the self-minimizing window fully addresses this point.

This is not to say that users are idiots and won't understand the Ubuntu
system, which is more like Mac OS. But if you're trying to draw users
away from Windows, the system tray as an authoritative source of updates
is one thing that they have down.

2) Lack of persistence. 
---
Under the new system, if I cannot update right away, and the window disappears 
for whatever reason---I click on X to make it go away without reading it, or 
I have to reboot---then I have to wait to apply the updates. I would say that 
especially if there is a critical security flaw, the system ought to have a way 
to persistently communicate the immediate availability of a fix to the user. 
The old notification icon did that, but the new system does not allow for 
persistence in the same way.

3) Futility
---
I understand the desire to lead by example. But looking at my notification area 
right now, all I see is network manager and my battery is charging notifier. 
No crowding---just useful notifications that ought to be there. 

The real crowding problem is from user apps, not the system---amaroK,
the old transmission, whatever else---that abuse the notification area.
Are you going to block all those applications from using the area? I
didn't think so. The end result is that the notification area's
crowdedness will vary depending on the applications a user chooses.

So your solution is to effectively ditch the notification area---since
so many applications *might* be using it, then I'll just give up on it
altogether. First of all, how do you know this is not a power user
problem? My suspicion would be that the It Just Works user doesn't
have that many icons in the area. Second, why throw out the baby with
the bathwater? Literally the most useful icon the area---the one that
tells me if there is an *immedate fix* to something that could break my
computer---is now gone.


4) Choose your battles

We all have gotten used to the update icon. We look for it, we use it, we rely 
on it.

Yes, change is necessary. Yes, change is hard on the existing user base.
But you have limited capital here. Too many changes, and you will
alienate too many users. You have to pick which battles to fight. Is
this one really so important that *this* is where you wish to expend so
much capital, in the face of so much resistance from you base? How about
something different, like a global hotkey system that actually works?

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Matthew Paul Thomas
Pausanias, the notification area is not a guarantee of authenticity in
either Windows or Ubuntu. In both OSes it can be used by third-party
applications, including malware. And in both OSes the vendor is clamping
down on third-party use, though in different ways. We're at an
advantage, because most Ubuntu applications are Free Software, so we can
patch them and send those patches upstream. Microsoft has to resort to
more code and interface bloat: a dialog listing all notification icons
past and present, with options to prevent them appearing in future.
http://howtogeek.com/howto/windows-vista/clean-up-past-notification-
icons-in-windows-vista/

We did not make this change with the idea that it would be a battle,
but in the knowledge that it's better done sooner than later.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Peter Whittaker
On Thu, 2009-04-09 at 11:41 +0100, Mark Shuttleworth wrote:
 Peter Whittaker wrote:
  If you read my comments on the wiki page, you'll see I make clear
  distinctions between system and user notifications: Let's apply that
  distinction consistently. A user notification is a doorbell, it appears
  in the user notification area, near where the user keeps their stuff. A
  system notification is a firealarm and appears in the system
  notification area, where other systemy things are.  

 So, a user notification is something like John emailed you, and a
 system notification is something like Your network disappeared?

Yes, exactly. They are different events, different types of events, and
need to be handled differently. If I ignore the doorbell, chances are
I've missed a friend or a chance to donate to a worthy cause; chances
are I'll have another chance at either/both.

If I ignore a firealarm, well, it's not the sort of thing you do more
than once, is it?

So John emailed you appears ephemerally in the user notification area
(mentally, I'm viewing this as bottom-right, where the bubble fades up
from the bottom, stopping with its bottom edge attached to the bottom
bar).

Your network disappeared appears in the system notification area,
using the same mechanism (my little mental picture is bubble fading down
from the top right, stopping with its bottom edge attached to the top
bar). If necessary, they can decorated with something akin to traffic
signals (yellow triangles for suspicious conditions, red octagons for
serious conditions, etc., though I would like this to be configurable).

Generally, user notifications are ephemeral, allowing us to ignore them;
the one obvious exception is a user-triggered reminder, that is, a
reminder of a ToDo, meeting, etc., entered by the user. (Preference
allows the user to make buddy or email notifications, etc., persistent
if they want, and all user notifications are user configurable.)

System notifications fall into three classes: The always ephemeral, the
always persistent, and the ephemeral-but-may-signal-a-problem. Your
battery is about to die, save your work is persistent (using the model
I described previously - appear, then sink beneath the focused window,
reappearing as focus rises). Important updates are available is also
persistent.

Always ephemeral would include Your battery is fully charged, you are
now connected to network N, etc.

Trickier are ephemeral-but-may-signal-a-problem: You are now
disconnected from the network may or may not be a problem. Chances are,
you undocked your laptop. But if you aren't on a laptop, chances are
this is a problem.

I'm of at least two minds as to how to resolve this. My first - and
distinctly inelegant - inclination is to periodically remind the user
(You've been disconnected for 90 minutes, is everything OK), perhaps
even making the notification persistent after a time, but this would be
disturbing to the laptop user who has deliberately gone off-line.

My second - and preferred - inclination is an ephemeral bubble to draw
attention coupled with a persistent NetworkManager icon showing current
network state. I say preferred because it is fairly easy to do (since it
is what happens now - no more work required) and because it is
relatively elegant. (The only reasonable improvement I can see is to not
raise the bubble until the machine is being used interactively, e.g.,
when the screen is unlocked, in order to ensure the bubble is displayed
when it makes sense to do so - when it can be attended to.)

My third - and downright potentially Rube Goldbergian - is to apply some
sort of heuristics to determine how likely it is that the network
disappearing was intended. If the machine is being used and it is a
latop, then chances are the user undocked; if the machine is not being
used, then maybe the user undocked, but that's not a safe assumption; if
the machine isn't a laptop, then chances are it's a problem - the user
may have deliberately unplugged the network, but that in itself likely
signals an unusual, so having to dismiss a persistent dialog won't be
too unwelcome.

And I don't know if the data exists to allow intelligent heuristics.

All of the ephemeral-but-may-signal-a-problem will have to be use-cased
(hmm, Calvin was right, verbing weirds language) to determine
appropriate defaults and appropriate heuristics.

What do we do if we get any of these wrong, as we surely will?  We
discuss. We figure out default policies for all three cases, apply them
as best we can, likely succeeding more than we fail thanks to the 80/20
rule, and we debate the rest as a community and come to consensus.

Like we most often do.

Having said that, all system notifications start off with a default
system policy that can be changed by an admin (but not by a user).

Quick comments re a few other points.

I am adamantly opposed to popups in the user space, as should be obvious
from earlier comments - unrequested popups are simply unwelcome and

Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Jan Claeys
Op donderdag 09-04-2009 om 14:16 uur [tijdzone +], schreef Matthew
Paul Thomas:
 Pausanias, the notification area is not a guarantee of authenticity
 in either Windows or Ubuntu. In both OSes it can be used by
 third-party applications, including malware.

Once there is malware on your PC then obviously nothing can be
considered authentic anymore.  But I think what Pausanias means is
that you can't put an icon there from outside your PC, e.g. using some
JavaScript on a web page, while websites opening a window is quite
common...


-- 
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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread mac_v
@Mathew:
PLS , could u just answer one question...

when i'm working i get a notification to update  so i update thinking its 
would just work in the background  but after the update it asks for a restart 
 i choose to restart later   i'd be reminded again after 1 day to restart, 
when of course it would be the same time i'm working  so i choose *again* to 
restart later  next day ,
and so happens for every day for a few days , i dont restart[i usually set the 
system to hibernate/suspend]
but i keep getting this reminder at the most awkward time while i'm working,
*so now would i get any other updates* ? what if these NEW updates are supposed 
to patch up the previous update for which i havent restarted yet? *would the 
update install properly and not break the system /cause a crash*???

wouldnt this problem be avoided if there was a reminder, which reminded
me after my work was over, to restart?

there is a huge defect in this method that devs have overlooked... there
are several users who dont shutdown the system often but keep it
running, often bragging that they didnt restart for nearly 45days...!

i do understand that u are the aesthetics side of this and not from the 
technical aspect , and u cannot guarantee, the technical problems here, but 
*what have u planned for such a scenario*?
because when we spread the word to other new users, to try out ubuntu, we 
should know the defects in it too , to warn them either that they should 
remember the notification or to not close the dialogue window...!

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread Peter Whittaker
On Thu, 2009-04-09 at 16:55 +, mac_v wrote:
 wouldnt this problem be avoided if there was a reminder, which reminded
 me after my work was over, to restart?

I thought of this as well, and included a mechanism in my comments on
the wiki page - when you click on a system notification, you are
presented with three options:

 * Cancel (addresses the I'm about to reboot and I know about problem,
   I'll deal with it on my own cases)

 * Do now

 * Do later (with an option to specify when)

pww

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread BUGabundo
Olá ktp420 e a todos.

On Thursday 09 April 2009 03:50:12 ktp420 wrote:
 Can please provide studies which show and helped in your conclusion that
 system tray is heavily overused. 

Here is one

-- 
Hi, I'm BUGabundo, and I am Ubuntu (whyubuntu.com)
(``-_-´´)   http://LinuxNoDEI.BUGabundo.net  Ubuntu LoCoTeam Portugal 
http://ubuntu-pt.org
Linux user #443786GPG key 1024D/A1784EBB


** Attachment added: tray.png
   http://launchpadlibrarian.net/25172816/tray.png

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RE: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread ktp420

 Date: Thu, 9 Apr 2009 14:16:00 +
 From: m...@canonical.com
 To: ktp...@live.com
 Subject: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful  
 status information
 
 Pausanias, the notification area is not a guarantee of authenticity in
 either Windows or Ubuntu. In both OSes it can be used by third-party
 applications, including malware. And in both OSes the vendor is clamping
 down on third-party use, though in different ways. We're at an
 advantage, because most Ubuntu applications are Free Software, so we can
 patch them and send those patches upstream. Microsoft has to resort to
 more code and interface bloat: a dialog listing all notification icons
 past and present, with options to prevent them appearing in future.
 http://howtogeek.com/howto/windows-vista/clean-up-past-notification-
 icons-in-windows-vista/
 

At least the user still has control over his/her system.  Hack why don't
you do something like windows, hide the least used.  I still don't
understand why does the user who wants it will have to leave without it.

_
Rediscover Hotmail®: Get e-mail storage that grows with you. 
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RE: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread ktp420

 Date: Fri, 10 Apr 2009 00:10:08 +
 From: ubu...@bugabundo.net
 To: ktp...@live.com
 Subject: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful  
 status information
 
 Olá ktp420 e a todos.
 
 On Thursday 09 April 2009 03:50:12 ktp420 wrote:
  Can please provide studies which show and helped in your conclusion that
  system tray is heavily overused. 
 
 Here is one
 
 -- 
 Hi, I'm BUGabundo, and I am Ubuntu (whyubuntu.com)
 (``-_-´´) http://LinuxNoDEI.BUGabundo.net  Ubuntu LoCoTeam Portugal 
 http://ubuntu-pt.org
 Linux user #443786GPG key 1024D/A1784EBB
Send
 
 
 ** Attachment added: tray.png
http://launchpadlibrarian.net/25172816/tray.png
 

Thanks for the screen shot.  But remember since someone can make the
area look like that does not mean that is problem.  I am sure most of
those are there because user has chose to display them there.

_
Rediscover Hotmail®: Get quick friend updates right in your inbox. 
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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-09 Thread mac_v
@BUGabundo:

do u realize the difference between notification icons and applets?

ur panel is filled up with  nearly 26 icons

of which only * 8 * come under the category of notification icons ,

* any almost the icons displayed come with the default setting of no
icon in the notification icon *

and to have such a panel u have set manually to have the icons displayed
 this is not a case of the applications missusing the notification area
, BUT rather the user misusing the notification area ...

even if such a highly iconized setting does  really exist  , its only since the 
user has chosen to have all those icons displayed...
so what happens to such an icon crazy user? 

the screenshot u made actually makes no point...

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-08 Thread Matthew Paul Thomas
Jamin, to address your three points once more: (1) Yes, it is more
obtrusive, that's entirely deliberate, and I don't know what study
you're referring to. (2) Using a notification icon to advertise updates
is a bad idea first because it's not obvious, and second because it
makes installing the updates gratuitously difficult. (3) Using a
notification icon to advertise that a restart is required is a bad idea
first because it's not obvious, and second because it makes restarting
gratuitously difficult.

Peter, yes,
https://wiki.ubuntu.com/NotificationDesignGuidelines/Comments would be
a better place. You'd need to include how the persistent notification
would ever be dismissed, and (if it would be dismissed by clicking) how
you'd avoid mis-clicking on an unexpected bubble.

mac_v, you have a good point that we could improve performance by
checking for non-security updates either a week after the last updates
or whenever security updates are available, whichever is earlier, rather
than checking every day like we do for security updates. I've added that
idea to https://wiki.ubuntu.com/AppCenter, thanks.

ktp420, yes, you'll be reminded again a day later for security updates,
or a week later for non-security updates.

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-08 Thread mac_v
 Matthew Paul Thomas  wrote::
 (1) Yes, it is more obtrusive, that's entirely deliberate, and I don't know 
what study you're referring to. 
(2) Using a notification icon to advertise updates is a bad idea first because 
it's not obvious, and second because it makes installing the updates 
gratuitously difficult. 
(3) Using a notification icon to advertise that a restart is required is a bad 
idea first because it's not obvious, and second because it makes restarting 
gratuitously difficult.

@Matthew  RIDICULOUS EXPLANATIONS 
1] seems to  be a deliberate move... OK .. thts understood
2]  3]not obvious???gratuitously difficult.? ARE U KIDDING

the reasons we have road signs as symbols rather than instructions is
since they are more obvious!!!just like icons over windows with text!

with notification icons number of clicks to install updates
1-click the icon for update  update manager is opened showing list of updates 
an option to install or close
2-click on install updates 
THATS IT... 

with notification icons number of clicks to restart
1-click the icon for restart  restart dialogue is opened showing an option to 
restart now or restart later
2-click on restart
THATS IT...

2 clicks for both the steps and i dont understand how u define
gratuitously difficult !!!

what u are doing this far worse
when the user chooses to update later
1-click to close the dialogue
2-click on panel for system menu
3- to reopen the update manager from system menu
4-to install updates...

so i guess that 4 clicks are easier than 2?

OK seems that this battle is not going to be won by the users!

cant we all co-exist? hear me out
option1:
proceed with the way u have planned by opening a pop-under window for 
notifications 
BUT WHEN the user decides to update/restart later, display an icon { extra 
option which is disabled by default but can be set to show icon from settings 
in the update manager}

option2:* to satisfy the regular user, and for all who complain provide an 
option to allow notification icon display
a better way would be allow the user to decide whether the pop-under / icon is 
better for them, with the pop-under being the default setup...

the DELIBERATE steps u have taken for the new update notification system
are understood to all... thought not many agree with it...

PLS  consider this extra option of having an icon displayed when the
user postpones the update/restart 

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-08 Thread Brian Curtis
@ mac_v:  It appears as if you're basing your judgement on the amount of
clicks it takes to perform actions.  The amount of time it *really*
takes to make 4 clicks (making the assumption that you have to move the
mouse between each click), is no more than like 4 seconds.

What makes these things difficult, is that most of the time people
aren't staring at their taskbar tray, and any icon that pops up goes
unnoticed (most of the time).  Making this how MPT has it , is something
to try out, and get used to.  I can't imagine you knew how to run ubuntu
the first day you used it.  Take the time to get used to the changes,
and adapt yourself to it, as Ubuntu thankfully makes this easy.

In General: I really think that users should let the development teams
run away with their ideas, because a ton of people really want to see
changes to their OS that make it better (all in different ways), and the
people that complain about 2 vs 4 clicks or how intrusive these things
are, really need to step back a bit.  Are you being intruded when your
e-mail program notifies you in a persistent window that new mail is
ready (and maybe even bring up the program window unfocused)?  Are you
being intruded when your IM client pops up a window when someone new
IM's you?  I bet you don't think so.

Adapt to the changes, as you would if you were trying out a different
OS, or a new version of some software you use.  It's really not that
difficult.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-08 Thread kulight
i have to agree with mac_v


On Wed, 2009-04-08 at 13:56 +, mac_v wrote:
 Matthew Paul Thomas  wrote::
  (1) Yes, it is more obtrusive, that's entirely deliberate, and I don't know 
 what study you're referring to. 
 (2) Using a notification icon to advertise updates is a bad idea first 
 because it's not obvious, and second because it makes installing the updates 
 gratuitously difficult. 
 (3) Using a notification icon to advertise that a restart is required is a 
 bad idea first because it's not obvious, and second because it makes 
 restarting gratuitously difficult.
 
 @Matthew  RIDICULOUS EXPLANATIONS 
 1] seems to  be a deliberate move... OK .. thts understood
 2]  3]not obvious???gratuitously difficult.? ARE U KIDDING
 
 the reasons we have road signs as symbols rather than instructions is
 since they are more obvious!!!just like icons over windows with text!
 
 with notification icons number of clicks to install updates
 1-click the icon for update  update manager is opened showing list of 
 updates an option to install or close
 2-click on install updates 
 THATS IT... 
 
 with notification icons number of clicks to restart
 1-click the icon for restart  restart dialogue is opened showing an option 
 to restart now or restart later
 2-click on restart
 THATS IT...
 
 2 clicks for both the steps and i dont understand how u define
 gratuitously difficult !!!
 
 what u are doing this far worse
 when the user chooses to update later
 1-click to close the dialogue
 2-click on panel for system menu
 3- to reopen the update manager from system menu
 4-to install updates...
 
 so i guess that 4 clicks are easier than 2?
 
 OK seems that this battle is not going to be won by the users!
 
 cant we all co-exist? hear me out
 option1:
 proceed with the way u have planned by opening a pop-under window for 
 notifications 
 BUT WHEN the user decides to update/restart later, display an icon { extra 
 option which is disabled by default but can be set to show icon from settings 
 in the update manager}
 
 option2:* to satisfy the regular user, and for all who complain provide 
 an option to allow notification icon display
 a better way would be allow the user to decide whether the pop-under / icon 
 is better for them, with the pop-under being the default setup...
 
 the DELIBERATE steps u have taken for the new update notification system
 are understood to all... thought not many agree with it...
 
 PLS  consider this extra option of having an icon displayed when the
 user postpones the update/restart 
 
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 of the bug.
 
 Status in Ubuntu Release Notes: New
 Status in “update-notifier” source package in Ubuntu: Confirmed
 Status in update-notifier in Ubuntu Jaunty: Won't Fix
 
 Bug description:
 I am referring to the removal up the update-notifier in the Gnome 
 notification area.  The discussion of it is embedded in the thread headed by:
 
   https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027416.html
 
 Specific messages worth reading are:
 
   https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027434.html
   https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027451.html
   https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027454.html
   https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027437.html
   https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027445.html
 
 Matthew Paul Thomas says that the desired behavior is:
 
 *   When there are security updates, Update Manager will open and show
 them (plus any other available updates) within a day.
 
 *   When there are non-security updates, Update Manager will open and
 show them *one week* after it was last opened (whether it was last
 opened manually or automatically, and regardless of whether updates
 were actually installed then).
 
 *   When there are no available updates, Update Manager will not open
 automatically at all.
 
 Desired by whom?  And where was discussion of this change that effects the 
 entire Ubuntu community?  Because some percentage of users don't apparently 
 understand that the notification area has meaning, we are not going to use it 
 for updates?  Chow Loong Jin raised a valid point that if update notification 
 is now done by opening the entire update manager program, perhaps evolution 
 and similar should open their application UIs rather than use the 
 notification area.  And there are concerns about unintended functional 
 consequences of this ill-conceived change, discussed in the thread.
 
 Personally, I predict that opening the Update Manager window while people are 
 working will piss off a lot of users when it happens, and may result in them 
 wanting to disable automatic checking.  Yes, that'll be highly desirable, 
 won't 

Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-08 Thread Alan Pope
2009/4/8 mac_v drkv...@yahoo.com:
 @Matthew  RIDICULOUS EXPLANATIONS 
 1] seems to  be a deliberate move... OK .. thts understood
 2]  3]not obvious???gratuitously difficult.? ARE U KIDDING


Lets keep this calm and adult shall we.

 the reasons we have road signs as symbols rather than instructions is
 since they are more obvious!!!just like icons over windows with text!


I don't know about your region, but where I come from road signs are
rarely 24 pixels high!

In addition in the UK we have a book full of them called the Highway
Code which is a lookup table of signs and their meanings, with a
couple of tests before you are allowed to drive alone. On the desktop
we don't have such a test, people can download and install Ubuntu with
nothing more than a CD or a web link.

The update notifier icon is an orange splodge or red arrow that has no
metaphor. The battery icon looks like a battery, the network icons now
look a bit like network signal on the now ubiquitous cell phone, the
bluetooth icon is indeed a bluetooth icon.

The update-notifier icon only means something once someone tells you
what it is.

 OK seems that this battle is not going to be won by the users!


This isn't a battle. It's a bug report.

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Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-08 Thread ddumont
Are you being intruded when your
e-mail program notifies you in a persistent window that new mail is
ready (and maybe even bring up the program window unfocused)?  Are you
being intruded when your IM client pops up a window when someone new
IM's you?

YES!

Now please allow for the user to revert this behaviour.
There is a reason that the feature for new IM messages to be restricted to
only flashing in the system tray is part of every major IM program...
I wish you would realise that.Feel free to run like crazy with your
developer 'ideas' but when you do, provide a way for us users to turn the
insanity off when we don't like it.


On Wed, Apr 8, 2009 at 10:19 AM, Brian Curtis briancurtis...@gmail.comwrote:

 @ mac_v:  It appears as if you're basing your judgement on the amount of
 clicks it takes to perform actions.  The amount of time it *really*
 takes to make 4 clicks (making the assumption that you have to move the
 mouse between each click), is no more than like 4 seconds.

 What makes these things difficult, is that most of the time people
 aren't staring at their taskbar tray, and any icon that pops up goes
 unnoticed (most of the time).  Making this how MPT has it , is something
 to try out, and get used to.  I can't imagine you knew how to run ubuntu
 the first day you used it.  Take the time to get used to the changes,
 and adapt yourself to it, as Ubuntu thankfully makes this easy.

 In General: I really think that users should let the development teams
 run away with their ideas, because a ton of people really want to see
 changes to their OS that make it better (all in different ways), and the
 people that complain about 2 vs 4 clicks or how intrusive these things
 are, really need to step back a bit.  Are you being intruded when your
 e-mail program notifies you in a persistent window that new mail is
 ready (and maybe even bring up the program window unfocused)?  Are you
 being intruded when your IM client pops up a window when someone new
 IM's you?  I bet you don't think so.

 Adapt to the changes, as you would if you were trying out a different
 OS, or a new version of some software you use.  It's really not that
 difficult.

 --
 [Jaunty] Update Notifier icon would provide useful status information
 https://bugs.launchpad.net/bugs/332945
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 Status in Ubuntu Release Notes: New
 Status in “update-notifier” source package in Ubuntu: Confirmed
 Status in update-notifier in Ubuntu Jaunty: Won't Fix

 Bug description:
 I am referring to the removal up the update-notifier in the Gnome
 notification area.  The discussion of it is embedded in the thread headed
 by:

  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027416.html

 Specific messages worth reading are:

  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027434.html
  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027451.html
  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027454.html
  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027437.html
  https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027445.html

 Matthew Paul Thomas says that the desired behavior is:

 *   When there are security updates, Update Manager will open and show
them (plus any other available updates) within a day.

 *   When there are non-security updates, Update Manager will open and
show them *one week* after it was last opened (whether it was last
opened manually or automatically, and regardless of whether updates
were actually installed then).

 *   When there are no available updates, Update Manager will not open
automatically at all.

 Desired by whom?  And where was discussion of this change that effects the
 entire Ubuntu community?  Because some percentage of users don't apparently
 understand that the notification area has meaning, we are not going to use
 it for updates?  Chow Loong Jin raised a valid point that if update
 notification is now done by opening the entire update manager program,
 perhaps evolution and similar should open their application UIs rather than
 use the notification area.  And there are concerns about unintended
 functional consequences of this ill-conceived change, discussed in the
 thread.

 Personally, I predict that opening the Update Manager window while people
 are working will piss off a lot of users when it happens, and may result in
 them wanting to disable automatic checking.  Yes, that'll be highly
 desirable, won't it?

 In other words, this change should be corrected, and a notification icon
 should be displayed when updates are available.

 To disable the new behaviour and get the old behaviour use:

 gconftool -s --type bool /apps/update-notifier/auto_launch false

 Take into account that this gconf change is not supported.


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[Jaunty] Update Notifier icon would provide useful status information

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