[Bug 365485] Re: Aborted upgrade process left laptop in totally fucked state

2009-04-23 Thread Martin-Éric Racine
It's really frustrating to see Debian users come here and display a
complete lack of basic English reading skills by reporting a bug against
the entirely wrong package (upgrade-system), despite mentioning in their
bug report that they really mean to complain about another package
(update-manager).

** Package changed: upgrade-system (Ubuntu) = update-manager (Ubuntu)

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[Bug 365485] Re: Aborted upgrade process left laptop in totally fucked state

2009-04-23 Thread Sam Morris
Some particularly amusing leftovers from the upgrade script were:

 * existence of a mysterious '/usr/shareFeisty' directory; 
 * the permissions of /dev/null were reset such that only root may write to it
 * screwed up ttf-uralic package that complained it could not be removed 
because its fonts had already been de-registered
 * failure to configure ubuntu-standard package because atd package would not 
configure; this was because /etc/init.d/atd start failed; but it did not print 
out why. Strace revealed that it was trying to connect to /dev/log, but the 
connection was refused. After I manually started sysklogd, I could read the 
real error message in syslog: apparantly atd did not have permission to access 
/var/sppol/cron/atjobs. This directory is now owned by user/group bin(!), as 
was /var/spool/cron... what the hell?

** Attachment added: dmesg output
   http://launchpadlibrarian.net/25884938/oops

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[Bug 365485] Re: Aborted upgrade process left laptop in totally fucked state

2009-04-23 Thread Sam Morris
Jesus, I'm sorry I don't have a magical built-in knowledge of which
package to file bugs such as this against. I'm sorry for naively typing
in 'upgrade' into the unhelpful package search box and picking a package
that sounded relevant to the problem at hand!

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[Bug 365485] Re: Aborted upgrade process left laptop in totally fucked state

2009-04-23 Thread Daniel Holbach
Martin-Éric: your comment is completely out of order. It's a mistake
very easy to make.

I'm sure I don't need to remind you of
http://www.ubuntu.com/community/conduct

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[Bug 365485] Re: Aborted upgrade process left laptop in totally fucked state

2009-04-23 Thread Michael Vogt
I understand your frustration, another observation:

  * existence of a mysterious '/usr/shareFeisty' directory;

That looks like file system corruption (a result of the oops?) more than
anything else. Could you please run a filesystem check please?

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[Bug 365485] Re: Aborted upgrade process left laptop in totally fucked state

2009-04-23 Thread Michael Vogt
Hello Sam, sorry for the trouble you experienced during the upgrade. I
agree with you that the lack of documentation is a problem. However I
would like to point out that we use the same underlaying technology
/apt/dpkg) as debian to perform the upgrade. A kernel oops in the middle
of the upgrade (when udev/X/dbus are in not well definied states) is
something that a debian system would not take lightly as well.

There is a option in the Recovery boot menu called dpkg - Repair
broken packages that should be able to help. Please let me know if that
helps with the problem.

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[Bug 365485] Re: Aborted upgrade process left laptop in totally fucked state

2009-04-23 Thread Sam Morris
The difference is that on Debian, I can always resume an upgrade done
with apt-get (or aptitude) dist-upgrade. Even though  the dpkg process
had gotten wedged in state D, the (first) reboot was a normal one; after
I rebooted, I fully expected 'dpkg --configure -a' to resume where it
left off, as it did.

Now although it turns out that I can do that on Ubuntu too, I had no way
of knowing that; all I had to go on was that the upgrade was started
from a mysterious icon in the notification area that no longer appears;
after some research I found out that this was update-manager, but since
that requires pygtk and X, I was not able to run it. For all I knew,
this upgrade script did important things in addition to a dist-upgrade,
things that wouldn't be done if the script was not used...

The problem here is basically the fragility of the upgrade process caused by 
relying on the update-manager script. From the PoV of an experienced Debian 
user, it seems like a pretty, but fragile front-end to running 'aptitude 
dist-upgrade'. And since it does not present any upgrade documentation to the 
user, the user is powerless to fix their system when an upgrade is aborted for 
whatever reaso.
I have now got the system to a working state by doing the old 'dpkg --configure 
--pending' followed by a few invocations of 'aptitude dist-upgrade' punctuated 
by fixing the issues I listed above. Working enough to download an install CD, 
anyway, and do a fresh install. :)

As for /usr/shareFeisty, I assumed that was an artifact of buggy
maintainer scripts, rather than filesystem corruption; although, since I
didn't run fsck before re-installing, I can't rule that out.

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[Bug 365485] Re: Aborted upgrade process left laptop in totally fucked state

2009-04-23 Thread Sam Morris
The difference is that on Debian, I can always resume an upgrade done
with apt-get (or aptitude) dist-upgrade. Even though  the dpkg process
had gotten wedged in state D, the (first) reboot was a normal one; after
I rebooted, I fully expected 'dpkg --configure -a' to resume where it
left off, as it did.

Now although it turns out that I can do that on Ubuntu too, I had no way
of knowing that; all I had to go on was that the upgrade was started
from a mysterious icon in the notification area that no longer appears;
after some research I found out that this was update-manager, but since
that requires pygtk and X, I was not able to run it. For all I knew,
this upgrade script did important things in addition to a dist-upgrade,
things that wouldn't be done if the script was not used...

The problem here is basically the fragility of the upgrade process caused by 
relying on the update-manager script. From the PoV of an experienced Debian 
user, it seems like a pretty, but fragile front-end to running 'aptitude 
dist-upgrade'. And since it does not present any upgrade documentation to the 
user, the user is powerless to fix their system when an upgrade is aborted for 
whatever reaso.
I have now got the system to a working state by doing the old 'dpkg --configure 
--pending' followed by a few invocations of 'aptitude dist-upgrade' punctuated 
by fixing the issues I listed above. Working enough to download an install CD, 
anyway, and do a fresh install. :)

As for /usr/shareFeisty, I assumed that was an artifact of buggy
maintainer scripts, rather than filesystem corruption; although, since I
didn't run fsck before re-installing, I can't rule that out.

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[Bug 365485] Re: Aborted upgrade process left laptop in totally fucked state

2009-04-23 Thread Sam Morris
The difference is that on Debian, I can always resume an upgrade done
with apt-get (or aptitude) dist-upgrade. Even though  the dpkg process
had gotten wedged in state D, the (first) reboot was a normal one; after
I rebooted, I fully expected 'dpkg --configure -a' to resume where it
left off, as it did.

Now although it turns out that I can do that on Ubuntu too, I had no way
of knowing that; all I had to go on was that the upgrade was started
from a mysterious icon in the notification area that no longer appears;
after some research I found out that this was update-manager, but since
that requires pygtk and X, I was not able to run it. For all I knew,
this upgrade script did important things in addition to a dist-upgrade,
things that wouldn't be done if the script was not used...

The problem here is basically the fragility of the upgrade process caused by 
relying on the update-manager script. From the PoV of an experienced Debian 
user, it seems like a pretty, but fragile front-end to running 'aptitude 
dist-upgrade'. And since it does not present any upgrade documentation to the 
user, the user is powerless to fix their system when an upgrade is aborted for 
whatever reaso.
I have now got the system to a working state by doing the old 'dpkg --configure 
--pending' followed by a few invocations of 'aptitude dist-upgrade' punctuated 
by fixing the issues I listed above. Working enough to download an install CD, 
anyway, and do a fresh install. :)

As for /usr/shareFeisty, I assumed that was an artifact of buggy
maintainer scripts, rather than filesystem corruption; although, since I
didn't run fsck before re-installing, I can't rule that out.

-- 
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