[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2019-09-28 Thread Bug Watch Updater
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On 2018-06-30T16:06:14+00:00 Gfmozillabug wrote:

Created attachment 8989004
thunderbird-folder_unread_indicator.odg

Thunderbird 52.8.0 64-bit
Folders and Message Lists
Ubuntu Linux 18.04

Enhancement Request - Summary:
Thunderbird enhancement suggestion by Christoph Jungling at UbuntuBugs #379015:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/379015

When you have a directory tree/hierarchy of mail subfolders, give the
top of the directory tree an indicator of how many unread messages are
in any of the subfolders. See attached drawing with the suggested
location of the new indicator (the "(239)" in red beside label of the
top of the folder tree). Also, for each folder containing sub-folders
with new emails should indicate the summarized number of unread mails in
its underlying folder hierarchy.

Similar to closed Mozilla Bug #235956 which is listed as closed/fixed
but that feature doesn’t appear to be present in current version.

Thanks
(on behalf of Christoph)
G

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/379015/comments/16


On 2018-09-30T18:57:25+00:00 Wls220spring wrote:

Created attachment 9013166
msgcount.png

That attachment appears to show what I have when I enable the Menu bar
and enable View > Layout > Folder Pane Columns. That adds a Total column
to the Folder Pane.

The user may have to adjust column width.

It is in Thunderbird 52.x.x and 60.0.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/379015/comments/19


On 2018-09-30T19:07:57+00:00 Gfmozillabug wrote:

Wow, that's great, Walt! I will email the user right away and get back to you 
as to their response.
Thanks!
:)
G

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/379015/comments/20


On 2018-09-30T19:42:43+00:00 Gfmozillabug wrote:

Hi again Walt,
Based on your picture, in the Diane folder, is there one unread email and 72 
total emails (71 of them are already read)?

Do you have any folders that have subfolders that have unread emails in those 
subfolders?
 
In your picture, would that be "Verison" folder that has the "heart" symbol and 
the number 1? That's what I also get on my Ubuntu 18.04, TB 52.9.1.

The user is in a different language (German, I think) - does that make a 
difference?
And he does not get the number with the "heart" symbol beside the top folder of 
a collapsed set of subfolders.
See attached original screen print from user ( I will attach it next).

Thanks
G

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/379015/comments/21


On 2018-09-30T19:45:53+00:00 Gfmozillabug wrote:

Created attachment 9013172
User Original screen print - missing unread count beside top folders.png

User's original screen print of subfolders, showing no count of unread
messages beside top folder

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/379015/comments/22


On 2019-09-28T08:45:54+00:00 Unicorn-consulting wrote:

(In reply to g from comment #4)
> User's original screen print of subfolders, showing no count of unread
> messages beside top folder

The top folders children are visible,  so it gets no visible counts.  If
the folder is collapsed then counts are made visible

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/379015/comments/24


** Changed in: thunderbird
   Status: Unknown => New

** Changed in: thunderbird
   Importance: Unknown => Medium

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-09-30 Thread gf
Hi Christoph,
We had some response from Mozilla today. I added more clarification. 
Just wanted to keep you updated on this.
:)
G

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-07-07 Thread Christoph Jüngling
Glady, thanks very much for your help!

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-30 Thread gf
Hi Christoph,
I have created an "upstream" enhancement request at the Thunderbird/Mozilla bug 
report site called Bugzilla.  And I have linked that bug report to this one. 

Here is the link to the other report:
https://bugzilla.mozilla.org/show_bug.cgi?id=1472463

This is as far as I can go on this ticket. I hope they action it soon.
Hope you are well.
Take care
Glady

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-30 Thread gf
** Bug watch added: Mozilla Bugzilla #1472463
   https://bugzilla.mozilla.org/show_bug.cgi?id=1472463

** Also affects: thunderbird via
   https://bugzilla.mozilla.org/show_bug.cgi?id=1472463
   Importance: Unknown
   Status: Unknown

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-30 Thread gf
Sorry I hit send too soon!
Here is the revised summary of the bug:

Revised Summary of bug:
Thunderbird enhancement suggestion by Christoph:
When you have a directory tree/heirarchy of mail subfolders, give the top of 
the directory tree an indicator of how many unread messages are in any of the 
subfolders. See attached drawing with the suggested location of the new 
indicator (the "(239)" in red beside label of the top of the folder tree).Also, 
for each folder containing sub-folders with new emails should indicate the 
summarized number of unread mails in its underlying folder hierarchy.

Thanks
G

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-30 Thread gf
Thanks for the feedback, Christoph. How about this...?

Summary of bug:
Thunderbird enhancement suggestion by Christoph:
When you have a directory tree/heirarchy of mail subfolders, give the top of 
the directory tree an indicator of how many unread messages are in any of the 
subfolders. See attached drawing with the suggested location of the new 
indicator (the "(239)" in red beside label of the top of the folder tree).

** Attachment added: "Revised suggested location of new indicator (in red)at 
top of message tree"
   
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/379015/+attachment/5158112/+files/thunderbird-folder_unread_indicator.odg

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-30 Thread Christoph Jüngling
Hi gf,

thanks for your help to put this in the right place. Please add to your
description the point, that every folder containing sub-folders with new
emails shall indicate the summarized number of unread mails in its
underlying folder hierarchy, not only the top-most entry.

So, as in my screenshot, the folders "Firma" and "Fotografie" as well.

I would call it an recursive behaviour.

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-29 Thread gf
I confirm this bug occurs in Thunderbird 52.8.0 (64-bit). See attached 
screenshot. 
Thanks
G

** Attachment added: "Screen shot of Thunderbird test subdirectories"
   
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/379015/+attachment/5157903/+files/Thunderbird_Comfirmation_BugNum_379015_29Jun2018.png

** Changed in: thunderbird (Ubuntu)
   Status: New => Confirmed

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-29 Thread C de-Avillez
setting to wishlist as requested on #ubuntu-bugs.

** Changed in: thunderbird (Ubuntu)
   Importance: Undecided => Wishlist

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-29 Thread gf
Ubuntu Bug Control - Please change importance to "wishlist"

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-29 Thread gf
Summary of bug:
Thunderbird enhancement suggestion by Christoph:
When you have a directory tree/heirarchy of mail subfolders, give the top of 
the directory tree an indicator of how many unread messages are in any of the 
subfolders. See attached drawing with the suggested location of the new 
indicator (the "(209)" in red beside label of the top of the folder tree).  

** Attachment added: "Suggested location of new indicator (in red)at top of 
message tree"
   
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/379015/+attachment/5157883/+files/thunderbird-folder_unread_indicator.odg

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-29 Thread gf
Hi Christoph,
I think it is a good idea. I will get the bug team to add it to the "wish list" 
category, and perhaps the "papercuts" project.
Have a great day and thanks for the idea.
:)
G

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-29 Thread Christoph Jüngling
For me, the "send filter" add-on is no more related to this topic. What
I described is just the normal behaviour of the current Thunderbird. And
in this case, I'ld appreciate any folder to indicate the number of
unread mails in the hierarchy below.

Usually I'ld call it a "feature request" or an "enhancement". Whether it
is a bug, issue or error (whatever it is named) depends on the
specification of the feature "display number of unread mails behind the
folder name".

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-28 Thread gf
Oops, I clicked "send" too soon. Sorry, Christoph. I see the screen shot now.
Are you asking for an improvement of the Thunderbird interface or is this an 
error?
Forgive my mistakes - I am new to this and new to Thunderbird.
Take care
G

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-28 Thread gf
Hi Christoph,
Thanks for the fast reply.
So, do you want to keep the ticket open? If so, could you run the following 
(only once):
apport-collect 379015

and upload the updated logs and and any other logs that are relevant for
this particular issue.

Take care and have a great day!
:)
G

** Changed in: thunderbird (Ubuntu)
   Status: Incomplete => New

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-28 Thread Christoph Jüngling
I'm using v52.8.0 now. The problem seems to be solved -- partly:

* The top folder of a hierarchy which contains unread mails is still
bold, and now it's additionally colored blue and shows a golden asterisk
on its icon.

* The folder which really contains the unread mails is bold and colored,
too, and shows the number of unread mails in brackets, as before.

Please see the attached screen shot.

** Attachment added: "Thunderbird folder appearance"
   
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/379015/+attachment/5157406/+files/thunderbird-folders.png

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-28 Thread Christoph Jüngling
Oh, and 52.8 is the Thunderbird version, OS is Ubuntu 18.04.

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2018-06-28 Thread gf
Hi Christoph
Thank you for having taken the time to report a problem with Ubuntu and 
Thunderbird. We are sorry that we do not always have the capacity to look at 
all reported bugs in a timely manner. 

You made this bug report in 2009 regarding Thunderbird and there have
been many changes in Ubuntu since that time. Your problem may have been
fixed with some of the updates.

Could you confirm that this is no longer a problem and that we can close
the ticket?

Or, if it still might be a problem, it would help us a lot if you could test it 
on a currently supported Ubuntu version. When you test it and it is still an 
issue, kindly upload the updated logs by running only once:
apport-collect 379015

and any other logs that are relevant for this particular issue.

G

** Changed in: thunderbird (Ubuntu)
   Status: New => Incomplete

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[Bug 379015] Re: Asterisk showing new messages is not shown at topmost level

2009-05-21 Thread Chris

** Attachment added: Part of the folder hierarchy showing the problem
   http://launchpadlibrarian.net/27012310/thunderbird-folder-hierarchy.jpg

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