[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
** Tags removed: no-access-token -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
*** This bug is a duplicate of bug 488413 *** https://bugs.launchpad.net/bugs/488413 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 488413, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find. We have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836 If you are already using the beta PPA, then please check for and install the latest updates via Update Manager and then restart Ubuntu One. ** This bug has been marked a duplicate of bug 488413 NoAccessToken: SD crashes when no access token found -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Dear John,
First, on the lab computer (the one where apt-cache policy shows you using
1.1+r276-0ubuntu1~ppa1~jaunty, the jaunty version from the ppa from before
you upgraded to karmic), please do
sudo apt-get install
{python-ubuntuone-client,ubuntuone-client{,-gnome,-tools}}/karmic-updates
this will take your client versions forward to the ones in karmic.
thanks for your message. I have done this but Ubuntu One does not work:
ger...@urv-nutrigenomica-01:~$ sudo -s
[sudo] password for gerard:
r...@urv-nutrigenomica-01:~# sudo apt-get install
{python-ubuntuone-client,ubuntuone-client{,-gnome,-tools}}/karmic-updates
S'està llegint la llista de paquets... Fet
S'està construint l'arbre de dependències
S'està llegint la informació de l'estat... Fet
Versió seleccionada 1.0.2-0ubuntu2 (Ubuntu:9.10/karmic-updates) per a
python-ubuntuone-client
Versió seleccionada 1.0.2-0ubuntu2 (Ubuntu:9.10/karmic-updates) per a
ubuntuone-client
Versió seleccionada 1.0.2-0ubuntu2 (Ubuntu:9.10/karmic-updates) per a
ubuntuone-client-gnome
Versió seleccionada 1.0.2-0ubuntu2 (Ubuntu:9.10/karmic-updates) per a
ubuntuone-client-tools
S'instal·laran els paquets NOUS següents:
ubuntuone-client-tools
Es DESACTUALITZARAN els paquets següents:
python-ubuntuone-client ubuntuone-client ubuntuone-client-gnome
0 actualitzats, 1 nous a instal·lar, 3 desactualitzats, 0 a suprimir i 33 no
actualitzats.
Es necessita obtenir 269kB d'arxius.
Després d'aquesta operació s'empraran 209kB d'espai en disc addicional.
Voleu continuar [S/n]? S
Bai:1 http://archive.ubuntu.com karmic-updates/main ubuntuone-client-gnome
1.0.2-0ubuntu2 [88,7kB]
Bai:2 http://archive.ubuntu.com karmic-updates/main ubuntuone-client
1.0.2-0ubuntu2 [22,2kB]
Bai:3 http://archive.ubuntu.com karmic-updates/main python-ubuntuone-client
1.0.2-0ubuntu2 [129kB]
Bai:4 http://archive.ubuntu.com karmic-updates/universe
ubuntuone-client-tools 1.0.2-0ubuntu2 [29,4kB]
269kB baixats en 0s (328kB/s)
dpkg: warning: downgrading ubuntuone-client-gnome from
1.1+r278-0ubuntu1~ppa1~jaunty to 1.0.2-0ubuntu2.
(S'està llegint la base de dades ... hi ha 142597 fitxers i directoris
instal·lats actualment.)
S'està preparant per a reemplaçar ubuntuone-client-gnome
1.1+r278-0ubuntu1~ppa1~jaunty (fent servir
.../ubuntuone-client-gnome_1.0.2-0ubuntu2_amd64.deb) ...
S'està desempaquetant el reemplaçament de ubuntuone-client-gnome ...
dpkg: warning: downgrading ubuntuone-client from
1.1+r278-0ubuntu1~ppa1~jaunty to 1.0.2-0ubuntu2.
S'està preparant per a reemplaçar ubuntuone-client
1.1+r278-0ubuntu1~ppa1~jaunty (fent servir
.../ubuntuone-client_1.0.2-0ubuntu2_all.deb) ...
S'està desempaquetant el reemplaçament de ubuntuone-client ...
dpkg: warning: downgrading python-ubuntuone-client from
1.1+r278-0ubuntu1~ppa1~jaunty to 1.0.2-0ubuntu2.
S'està preparant per a reemplaçar python-ubuntuone-client
1.1+r278-0ubuntu1~ppa1~jaunty (fent servir
.../python-ubuntuone-client_1.0.2-0ubuntu2_all.deb) ...
S'està desempaquetant el reemplaçament de python-ubuntuone-client ...
S'està seleccionant el paquet ubuntuone-client-tools prèviament no
seleccionat.
S'està desempaquetant ubuntuone-client-tools (de
.../ubuntuone-client-tools_1.0.2-0ubuntu2_all.deb) ...
S'estan processant els activadors per a desktop-file-utils ...
S'estan processant els activadors per a hicolor-icon-theme ...
S'estan processant els activadors per a man-db ...
S'està configurant python-ubuntuone-client (1.0.2-0ubuntu2) ...
S'està configurant ubuntuone-client (1.0.2-0ubuntu2) ...
S'està configurant ubuntuone-client-gnome (1.0.2-0ubuntu2) ...
S'està configurant ubuntuone-client-tools (1.0.2-0ubuntu2) ...
r...@urv-nutrigenomica-01:~#
Then, I have decided to delete my lab desktop computer from the computers in
my account and have only synchronized my laptop. I have run the *apt-get
install {python-ubuntuone-client,
ubuntuone-client{,-gnome,-tools}}/karmic-updates* command in my laptop:
r...@gpujadas:~# sudo apt-get install
{python-ubuntuone-client,ubuntuone-client{,-gnome,-tools}}/karmic-updates
S'està llegint la llista de paquets... Fet
S'està construint l'arbre de dependències
S'està llegint la informació de l'estat... Fet
Versió seleccionada 1.0.2-0ubuntu2 (Ubuntu:9.10/karmic-updates) per a
python-ubuntuone-client
python-ubuntuone-client ja es troba en la versió més recent.
Versió seleccionada 1.0.2-0ubuntu2 (Ubuntu:9.10/karmic-updates) per a
ubuntuone-client
ubuntuone-client ja es troba en la versió més recent.
Versió seleccionada 1.0.2-0ubuntu2 (Ubuntu:9.10/karmic-updates) per a
ubuntuone-client-gnome
ubuntuone-client-gnome ja es troba en la versió més recent.
Versió seleccionada 1.0.2-0ubuntu2 (Ubuntu:9.10/karmic-updates) per a
ubuntuone-client-tools
ubuntuone-client-tools ja es troba en la versió més recent.
Els paquets següents s'instal·laren automàticament i ja no són necessaris:
erlang-crypto erlang-xmerl python-couchdb erlang-syntax-tools libsctp1
libdns50 lksctp-tools couchdb-bin erlang-runtime-tools
python-desktopcouch erlang-mnesia
Re: [Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
More information on my current laptop configuration: ger...@gpujadas:~/.config/ubuntuone$ *lsb_release -rd* Description:Ubuntu 9.10 Release:9.10 ger...@gpujadas:~/.config/ubuntuone$ *apt-cache policy ubuntuone-client* ubuntuone-client: Instal·lat: 1.0.2-0ubuntu2 Candidat: 1.0.2-0ubuntu2 Taula de versió: *** 1.0.2-0ubuntu2 0 500 http://archive.ubuntu.com karmic-updates/main Packages 100 /var/lib/dpkg/status 1.0.2-0ubuntu1 0 500 http://archive.ubuntu.com karmic/main Packages Hope this helps Best Gerard -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Gerard,
First, on the lab computer (the one where apt-cache policy shows you using
1.1+r276-0ubuntu1~ppa1~jaunty, the jaunty version from the ppa from before you
upgraded to karmic), please do
sudo apt-get install
{python-ubuntuone-client,ubuntuone-client{,-gnome,-tools}}/karmic-updates
this will take your client versions forward to the ones in karmic.
Alternatively, if you're feeling brave (although no braver than when you did
this for jaunty), you can re-enable the ubuntuone beta ppa (but pointing it at
karmic, not jaunty). This has the additional benefit of bringing in some newer
fixes, but the added risk of being more bleeding edge.
Once that is done, please report how things go, and if things are still
broken we can schedule some 1-on-1 time to get it working again for you.
Thanks for your continuing patience,
--
Ubuntu One does not synchronize since 10-11-2009
https://bugs.launchpad.net/bugs/481838
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
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ubuntu-bugs@lists.ubuntu.com
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[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
** Changed in: ubuntuone-client (Ubuntu) Assignee: Lucio Torre (lucio.torre) = Naty Bidart (nataliabidart) -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Hi Gerard, I've looking at the logs you uploaded, and the last one (syncdaemon.log) shows that the computer is ready to synchronize the content in Ubuntu One folder, but the client hasn't received the go ahead order (that would be hitting Connect on the desktop applet). If you could please, do the following: * Start the applet, click on Connect, and wait until the synch process finishes. If something fails, please attach all the logs at the following directory: /home/gerard/.cache/ubuntuone/log/ Thank you! -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Dear Naty, although I have pressed either the connect button in the Ubuntu One folder or I have pressed the cloud symbol in the top desktop panel, there is no apparent connection (in fact, the cloud appears with an exclamation mark within it ... I attach the contents of directory: /home/gerard/.cache/ubuntuone/log/ in the log.tar.gz file Please, do not hesitate to contact me if you need that I made something more Best Gerard ** Attachment added: log.tar.gz http://launchpadlibrarian.net/36259380/log.tar.gz -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Gerard, I'm reviewing your logs right now. The applet is not being able to authenticate with the cloud. I'm forwarding this to the proper manager. In the mean time, could you please also attach your config for /home/gerard/.config/ubuntuone/syncdaemon.conf ? One thing you can try is checking if your settings look like this: [bandwidth_throttling] on = False read_limit = -1 write_limit = -1 If you have throttling enabled, please try closing the applet, disabling it, and then reopening and reconnecting the applet. You can reach me through IRC at freenode on #ubuntuone channel, my nickname is nessita. Please fell free to ping me so we can investigate this issue further. Thanks! ** Changed in: ubuntuone-client (Ubuntu) Assignee: Naty Bidart (nataliabidart) = John Lenton (chipaca) ** Changed in: ubuntuone-client (Ubuntu) Status: Incomplete = Confirmed ** Tags added: no-access-token -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Dear Naty, the file /home/gerard/.config/ubuntuone/syncdaemon.conf is not in my computer: ger...@gpujadas:~$ find .config/ -name syncdaemon.conf ger...@gpujadas:~$ instead, the contents of the /home/gerard/.config/ubuntuone/ directory is attached Thus, please, let me know in which file I can made the following: One thing you can try is checking if your settings look like this: [bandwidth_throttling] on = False read_limit = -1 write_limit = -1 Relative to close the applet, disabling it, and then reopening and reconnecting the applet, could you give me the information about how to do it? I imagine that first I have to select the cloud in the panel with the right mouse button and select Close and after go to Applications - Internet - Ubuntu One Is this correct? Relative to the IRC at freenode on #ubuntuone channel, I have never used it. Could you help me and tell me which application I need to use? Sorry for this I have to leave now, as soon as I could, I will reply to your questions Waiting for your feedback Best Gerard ** Attachment added: ubuntuone.tar.gz http://launchpadlibrarian.net/36261046/ubuntuone.tar.gz -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Gerard, below some answers: * if you don't have the /home/gerard/.config/ubuntuone/syncdaemon.conf file, it means you never edited the preferences, which is ok. It's better if you don't edit those because there is an issue that enables throttling even if the user never explicitly enabled it. * To close the applet, right click on the cloud on the systray and then click on Quit. To re open, Applications - Internet - Ubuntu One is correct. * To connect to IRC you can use a desktop application, like Pidgin (this is a how to I found on the web http://www.zantherus.com/community/topic/2635-howto-connect-to-irc-with- pidgin/) or you can use a Web IRC client, like this one http://www.mibbit.com/ Anyways, the issue you're experimenting is related to authentication, and this bug report has been already assigned to the proper manager (and I also notify him by IRC :-)). Good luck! -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Dear Naty, Anyways, the issue you're experimenting is related to authentication, and this bug report has been already assigned to the proper manager (and I also notify him by IRC :-)). Good luck! thanks for your help Best Gerard -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Dear John, my wife will have a baby in the next days. Therefore, do not hesitate if you have no answer from me during some days Best Gerard -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
** Changed in: ubuntuone-client (Ubuntu) Assignee: (unassigned) = Lucio Torre (lucio.torre) -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Dear Joshua, thanks for your help I'm sorry to hear Ubuntu One isn't working properly for you. Can answer a couple questions for me? 1) Based on the oauth-login.log, it looks like one of the lines may be having trouble getting out through a proxy server. Are you behind a proxy server? No to my knowledge. When I installed Ubuntu 9.10, I made a default installation and I didn't have to answer to any question relative to the network. It is true that in my laptop computer I have configured Firefox in order to be able to have access to the electronic resources of my University library from home, but usually I have this disconnected. Moreover, my desktop computer in the University (the computer that it is synchronized with my laptop) does not have any proxy configured in Firefox (and the installation of Ubuntu 9.10 was also by default) and Ubuntu One does not work. Other members of my lab have also installed Ubuntu 9.10 in their desktop computers and configured Ubuntu One but after using it during some days without problems now are experimenting the same troubles that I have described. 2) How many files are you trying to sync since you've upgraded your account? (It shouldn't matter, but this information will help us narrow down the possibilities of what the cause of this problem is.) The situation of both Ubuntu One folders since last week (more or less) is the next: In my desktop computer the contents of Ubuntu One is: ger...@urv-nutrigenomica-01:~/Ubuntu One/Recerca$ ls -lR | grep ^'-' | wc -l 167 ger...@urv-nutrigenomica-01:~/Ubuntu One/Recerca$ ls -lR | grep ^'d' | wc -l 41 ger...@urv-nutrigenomica-01:~/Ubuntu One/Recerca$ In my laptop computer the contents of Ubuntu One is: ger...@gpujadas:~/Ubuntu One$ ls -lR | grep ^'-' | wc -l 1 ger...@gpujadas:~/Ubuntu One$ ls -lR | grep ^'d' | wc -l 0 Ubuntu One fails to synchronize even if I only change one file. This was not the situation the first time I used the program (it works perfectly). Curiously, Ubuntu One starts to fail after updating my subscription to 50 Gb Please, let me know if you need further information or if you need to log into my Desktop computer (if this is the case, I would need the IP number of the computer that you will use to connect in order that the informatics administration of my University allows temporally the access). Please, let me know also when the problem is solved Best Gerard -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Hi Gerard, Thank you for the prompt reply and your detailed answers! I think we're going to need to see some debug logs, which will require you to do the following: 1. Open (or create if it doesn't exist): ~/.config/ubuntuone/syncdaemon.conf 2. Add the following 2 lines to this file and save: [__main__] log_level = DEBUG 3. Restart the Ubuntu One client 4. Let the client try to sync (maybe even add a file to force it to sync) 5. Attach ~/.cache/ubuntuone/log/syncdaemon.log to this bug report Note that attaching syncdaemon.log will show filenames you are attempting to sync with Ubuntu One. If you do not want this to be public, please mark the bug as private and this bug report will only be available to you and the Ubuntu One team. Thank you, Joshua -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
syncdaemon.log file ** Attachment added: syncdaemon.log http://launchpadlibrarian.net/35886757/syncdaemon.log -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Done ** Attachment added: syncdaemon.log http://launchpadlibrarian.net/35886816/syncdaemon.log -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Hi Gerard, Unfortunately, these log files don't appear to have DEBUG entries in them. Did you restart the Ubuntu One client after you added the lines I gave for the syncdaemon.conf file? Thank you, Joshua -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Dear Joshua, Unfortunately, these log files don't appear to have DEBUG entries in them. Did you restart the Ubuntu One client after you added the lines I gave for the syncdaemon.conf file? can you tell me how to restart Ubuntu One? I went to Applications - Internet - Ubuntu One. Was this incorrect? Best Gerard -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Hi Gerard, If you don't see the Ubuntu One client in your task bar (because it's hidden), then you can quit it from a terminal session: Applications-Accessories-Terminal killall ubuntuone-client-applet ubuntuone-syncdaemon To start Ubuntu One, you do it by: Applications-Internet-Ubuntu One Thank you, Joshua -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Dear Joshua, please find enclosed the syncdaemon.log after restarting Ubuntu One and adding one file (called nou_doc) and a folder (called nova_carpeta). Please, let me know if you need more help Best Gerard ** Attachment added: syncdaemon.log http://launchpadlibrarian.net/35900363/syncdaemon.log -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Dear Joshua, I am attaching also a screen capture with one Ubuntu One error message that I have received this afternoon in my laptop Hope that this helps Best Gerard ** Attachment added: Captura.png http://launchpadlibrarian.net/35900393/Captura.png -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
Hi Gerard, I'm sorry to hear Ubuntu One isn't working properly for you. Can answer a couple questions for me? 1) Based on the oauth-login.log, it looks like one of the lines may be having trouble getting out through a proxy server. Are you behind a proxy server? 2) How many files are you trying to sync since you've upgraded your account? (It shouldn't matter, but this information will help us narrow down the possibilities of what the cause of this problem is.) Thank you, Joshua ** Changed in: ubuntuone-client (Ubuntu) Status: New = Incomplete -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 481838] Re: Ubuntu One does not synchronize since 10-11-2009
** Attachment added: Screen_captures.tar.gz http://launchpadlibrarian.net/35626814/Screen_captures.tar.gz ** Attachment added: .home.gerard..cache.ubuntuone.log.oauth.login.log.txt http://launchpadlibrarian.net/35626815/.home.gerard..cache.ubuntuone.log.oauth.login.log.txt ** Attachment added: .home.gerard..cache.ubuntuone.log.syncdaemon.exceptions.log.txt http://launchpadlibrarian.net/35626816/.home.gerard..cache.ubuntuone.log.syncdaemon.exceptions.log.txt ** Attachment added: Dependencies.txt http://launchpadlibrarian.net/35626817/Dependencies.txt ** Attachment added: UbuntuoneClientPackages.txt http://launchpadlibrarian.net/35626818/UbuntuoneClientPackages.txt ** Attachment added: XsessionErrors.txt http://launchpadlibrarian.net/35626819/XsessionErrors.txt -- Ubuntu One does not synchronize since 10-11-2009 https://bugs.launchpad.net/bugs/481838 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
