[Bug 507061] Re: Open office crash after hibernate

[rusivi2]

*** This bug is a duplicate of bug 785005 ***
https://bugs.launchpad.net/bugs/785005

** This bug has been marked a duplicate of bug 785005
   soffice.bin crashed with SIGSEGV in __kernel_vsyscall() after hibernate
 * You can subscribe to bug 785005 by following this link: 
https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/785005/+subscribe

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Title:
  Open office crash after hibernate

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[Bug 507061] Re: Open office crash after hibernate

[anonymous mouse]

Not 100% reproducible. Maybe related to Zotero plugin. New bug report
generated by Apport at
.

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Title:
  Open office crash after hibernate

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[Bug 507061] Re: Open office crash after hibernate

[anonymous mouse]

This is repeatable.

I open a couple of OOo documents (odt, docx, ods). I'm running a number
of other programs, including Firefox, Evolution and Rhythmbox. I
hibernate the computer.

I wake the computer up, and use Firefox a bit, and then go to edit one
of the open OOo documents. A few key strokes in, it crashes.

Attached is a screen grab of the window that appeared the last time I
did the above (just a few minutes ago).

As per the last comment, there is nothing in /var/crash and again this
time, a log file wasn't created in my home directory.

** Attachment added: "Screenshot-OpenOffice.org 3.2.png"
   
https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/507061/+attachment/2134451/+files/Screenshot-OpenOffice.org%203.2.png

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Title:
  Open office crash after hibernate

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[Bug 507061] Re: Open office crash after hibernate

[anonymous mouse]

Except that it didn't. I changed my /etc/default/apport file as requested:
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=1

# set maximum core dump file size (default: 209715200 bytes == 200 MB)
maxsize=209715200

I then opened two documents, and hibernated my machine. I checked a
couple other programs (Evolution and Firefox), and then went to edit one
of the documents. A few chars in and OOo crashes. This time it didn't
leave a hs_err_pid.log file. There is also nothing in the /var/crash
folder.

I shall hibernate again later, and try again to see whether that creates
anything. Next time I'll also get some screenshots.

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Title:
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[Bug 507061] Re: Open office crash after hibernate

[Christopher M. Penalver]

ChrischanM, thank you for taking the time to report this bug and helping
to make Ubuntu better. However, your crash report is either missing or
challenging to deal with as a ".crash" file. Please follow these
instructions to have apport report a new bug about your crash that can
be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the 
crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 
'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is 
the crash you would like to report. If you get an error that you aren't allowed 
to access this report you will have to file it with 'sudo ubuntu-bug 
/var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently. Thanks in advance for your cooperation and understanding.

** Changed in: openoffice.org (Ubuntu)
   Status: Expired => Invalid

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Title:
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[Bug 507061] Re: Open office crash after hibernate

[anonymous mouse]

This month I upgraded from 9.10 to 10.04 'cause support was ending 'n'
stuff. OpenOffice.org now crashes without fail after hibernation when I
try and edit stuff (just like ignoble wrote on 2011-01-07). I can close
all open documents first, without a problem and then reopen them. But
that would defeat the purpose of hibernation.

After the crash, a file with a name similar to "hs_err_pid1826.log"
(attached) is created in my home directory.

That file seems to indicate that it is a Java problem.

I am running the most up to date version of everything available for
10.04


** Attachment added: "File created after crash."
   
https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/507061/+attachment/2134359/+files/hs_err_pid1826.log

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Title:
  Open office crash after hibernate

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[Bug 507061] Re: Open office crash after hibernate

[Launchpad Bug Tracker]

[Expired for openoffice.org (Ubuntu) because there has been no activity
for 60 days.]

** Changed in: openoffice.org (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Open office crash after hibernate

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[Bug 507061] Re: Open office crash after hibernate

[Christopher M. Penalver]

ChrischanM, thank you for reporting this bug and helping make Ubuntu
better. I was unable to reproduce this issue in Ubuntu 10.10,
LibreOffice Calc. Could you please attach the Calc file that
demonstrates this problem? Does this issue occur for you in LibreOffice
Calc?

sudo add-apt-repository ppa:libreoffice/ppa && sudo apt-get update &&
sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-calc

** Changed in: openoffice.org (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Open office crash after hibernate

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[Bug 507061] Re: Open office crash after hibernate

[leighman]

Likely dupes:
bug 652074
bug 521607

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Title:
  Open office crash after hibernate

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[Bug 507061] Re: Open office crash after hibernate

[ignoble]

I have the same problem under Lucid. To add some precision to the bug
report: At least in my case, Oo crashes exactly at that point when you
first edit anything in an opened document (no matter which type of
document). So far I could reproduce the bug every time after I recovered
from hibernate mode.

Which additional information do you need?

** Changed in: openoffice.org (Ubuntu)
   Status: Expired => Confirmed

** Tags added: hibernate

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Title:
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[Bug 507061] Re: Open office crash after hibernate

[Chris Cheney]

We're closing this bug since it is has been some time with no response from the 
original reporter.  However, if the issue still exists please feel free to 
reopen with the requested information.  Also, if you could, please test against 
the latest development version of Ubuntu, since this confirms the bug is one we 
may be able to pass upstream for help.


** Changed in: openoffice.org (Ubuntu)
   Status: Incomplete => Expired

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[Bug 507061] Re: Open office crash after hibernate

[Chris Cheney]

** Tags added: kubuntu

** Tags added: karmic

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[Bug 507061] Re: Open office crash after hibernate

[Chris Cheney]

Do you still experience this problem with Ubuntu 10.04 (Lucid) and OOo
3.2.0?

** Changed in: openoffice.org (Ubuntu)
   Status: New => Incomplete

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[Bug 507061] Re: Open office crash after hibernate

[ChrischanM]

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/37854981/Dependencies.txt

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