[Bug 529327] Re: Ubuntu-One dies on connection after reboot

2010-05-04 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This report is being closed due to your last comment
stating that you have now upgraded to Lucid  are unable to provide the
necessary debugging logs. Please continue to report any other bugs you
may find.

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete = Invalid

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Ubuntu-One dies on connection after reboot
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[Bug 529327] Re: Ubuntu-One dies on connection after reboot

2010-05-01 Thread Sam Williams
Duane, Somehow I just noticed your post. Unfortunately, I have upgrade
the system that was having an issue to Lucid. Actually it is a fresh
install  and I'm having a different problem now. Sadly, I'm seeing a
different problem, but I will open a separate ticket for that one.
Thanks for the recommendations on getting diagnostic information. I will
use that information with the new problem. I guess you can go ahead and
close the problem from my perspective, unless there are others that have
eperienced too.

Thanks for the response, sorry I just saw it now!

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[Bug 529327] Re: Ubuntu-One dies on connection after reboot

2010-03-01 Thread duanedesign
Sam,
I'm sorry to hear Ubuntu One is not working properly for you. If you would like 
to help  debug the problem that would be greatly appreciated. You can do the 
following in order to provide important details that will help determine the 
root cause of this issue.

1) Quit the Ubuntu One client. R-click on the Ubuntu One applet and
select 'Quit'

2) Open Applications-Accessories-Terminal, then run the command:
  mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old  mkdir 
~/.cache/ubuntuone/log

3) Run the following in the Terminal to open/create this file:
 gedit  ~/.config/ubuntuone/syncdaemon.conf

#Add the following two (2) lines to this file and save:
[__main__]
log_level = DEBUG

4) Open Ubuntu One Applications-Internet-Ubuntu One

5) Let Ubuntu One run for a bit, copy some files into your Ubuntu One
Folder. Then attach the following logs to this bug:
~/.cache/ubuntuone/log/syncdaemon.log  ~/.cache/ubuntuone/log
/syncdaemon-exceptions.log

You can attach logs to this bug report by clicking the 'Add Attachment or 
patch' button at the bottom of the page. Thank you for filing this bug report 
and helping to make Ubuntu better.
thank you,
duanedesign

** Changed in: ubuntuone-client (Ubuntu)
   Status: New = Incomplete

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[Bug 529327] Re: Ubuntu-One dies on connection after reboot

2010-02-27 Thread Sam Williams

** Attachment added: .home.samiam..cache.ubuntuone.log.oauth.login.log.txt
   
http://launchpadlibrarian.net/39872084/.home.samiam..cache.ubuntuone.log.oauth.login.log.txt

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/39872085/Dependencies.txt

** Attachment added: UbuntuoneClientPackages.txt
   http://launchpadlibrarian.net/39872086/UbuntuoneClientPackages.txt

** Attachment added: XsessionErrors.txt
   http://launchpadlibrarian.net/39872087/XsessionErrors.txt

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