[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2008-12-22 Thread Javier Jardón
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to New. Thanks again!

** Changed in: cupsys (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2008-09-13 Thread Daniel T Chen
Is this symptom still reproducible in 8.10 alpha?

** Changed in: cupsys (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-22 Thread Vassilis Pandis
many people have confirmed this, setting status to confirmed

** Changed in: cupsys (Ubuntu)
   Importance: Untriaged = High

** Changed in: cupsys (Ubuntu)
   Status: Unconfirmed = Confirmed

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-22 Thread Ante Karamatić
@Edmund
Do you have some kind of firewall?

@Scott
Any changes?

@Vassilis
Actually, only one person confirmed this bug :)

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-22 Thread Ante Karamatić
Reducing to medium.

** Changed in: cupsys (Ubuntu)
   Importance: High = Medium

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[Bug 55205] Re: [Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-22 Thread ScottHerman
Since I needed printing, as this was my office machine, I backed up all
my data, reloaded the OS from the ubuntu CD. I then applied all of the
updates to bring it up to date and printing works now.

Ante Karamatić [EMAIL PROTECTED] wrote: @Edmund
Do you have some kind of firewall?

@Scott
Any changes?

@Vassilis
Actually, only one person confirmed this bug :)

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-22 Thread Vassilis Pandis
Sorry, you're right - I'll try to be more careful next time. Thanks for
reverting my changes.

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-22 Thread Edmund Laugasson
I don't have any firewall.

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-22 Thread Ante Karamatić
First of all, you can downgrade KDE to the official one, but we'll see
if KDE is the problem.

What's the output of 'telnet localhost 631' and 'sudo netstat -atp |
grep cupsd'?

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-17 Thread Edmund Laugasson
I installed at 16th of August 2006 to another (desktop) PC also Kubuntu
6.06 LTS and there I installed at first network printer in the
beginning. I did not make any updates before - just clean Kubuntu. Then
I enabled universe, multiverse repositories and made dist-upgrade as
always. After restart I still could access to the CUPS. Then I enabled
also KDE 3.5.4 repository and also KOffice and Amarok repositories from
kubuntu.org/packages, made again dist-upgrade and after restart I still
could access to CUPS! Amazing! I could also print to this network
printer (HP LaserJet 6P with TrendNet printserver using ipp protocol and
9100 port as always).

But KDE started already at version 3.5.2 to announce me, that it could not 
create mcop folder (artsmessage). It's quite boring to see at each login this 
error message...
I checked at ~/.mcop and everything seemed to fine. Also sound worked. Even 
with 2.6.15-26-386 (26.46) kernel! I just don't understand...

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-17 Thread Edmund Laugasson
 but this laptop There I still cannot access to CUPS :(   It
seems like I have to reinstall it. It seems like no solution is not yet
known for this CUPS problem.

What could be different with this two situation... At laptop I made
after install available KDE 3.5.4 repositories and after that I made
first update and dist-upgrade. I did not update and dist-upgrade before.

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-15 Thread Pascal De Vuyst
@Rob
Please do not add unrelated information in this bug report. This bug is about 
CUPS not working at all.
The problem you have is bug #55828, please add further comments about your 
problem there.
I have added your comment to bug #55828.

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-15 Thread Edmund Laugasson
 Saying it doesn't work is not very descriptive, please provide more
information.

Well, I added the file
http://librarian.launchpad.net/3900492/printingbuginfo.txt made with the
script available at https://wiki.ubuntu.com/PrintingBugInfoScript

 It would be nice if you could describe what you have already tried to
investigate the problem.

I installed KDE 3.5.4 from http://kubuntu.org/packages/kde-354/ and did
not afraid any problem due to its stable state. It promised eliminate a
lot of problems, including several CUPS problems - at
http://kubuntuforums.net/ we may read:

* Updated cupsys to upstream bugfix release 1.2.2, fixing many bugs
  (including #42513, #42802, #44931, #47387, #48116, #51432, and part
  of #42802).

This Kubuntu 6.06.1 include KDE 3.5.4 and CUPS 1.2.2, I suppose.

I did not mention the CUPS problem until I needed to install network
printer. Then I could not access over web interface even CUPS is
working. I made restart using usual command

sudo /etc/init.d/cupsys restart

... and it started normally. I included my error_log also and it shows
no errors. I changed log level to debug in CUPS config file to get more
output into this log file but it did not give errors.

I use the kernel 2.6.15-23-386, because 2.6.15-26-386 seems to be buggy,
because sound server ALSA crashed and whatever I tried to play (Amarok,
Kaffeine, XMMS, MPlayer) looped endlessly and only killing the program
stopped it. I don't know, is it KDE 3.5.4 and 2.6.15-26-386 (26.46)
incompatibility issue or is this new kernel really so buggy. Anyway - I
use the original kernel, what came from Kubuntu 6.06 LTS Alternative
installation CD.

 Is cups running? Run the following command to find out:
 $ ps -A | grep cups

4030 ?00:00:00 cupsd

 $ /etc/init.d/cupsys status

Status of Common Unix Printing System: cupsd is running.

Well, it seems like running. This is the most strange thing - everything
seems to be fine but no access to CUPS daemon...

What does the following command give:
 $ lpinfo -v

Nothing - it just start waiting something and no output. I should use
CTRL+C to cancel it.


 Please attach your /etc/cups/cupsd.conf and /etc/cups/cups.d/*

 Please see attached cups_config_files.tar.gz file.

 Are you able to access the webinterface (http://localhost:631)

No, I'm not able to access.

 if not do a ping localhost.

I read this problem and my localhost exist:
$ ping localhost
PING localhost (127.0.0.1) 56(84) bytes of data.
64 bytes from localhost (127.0.0.1): icmp_seq=1 ttl=64 time=0.092 ms
64 bytes from localhost (127.0.0.1): icmp_seq=2 ttl=64 time=0.085 ms
64 bytes from localhost (127.0.0.1): icmp_seq=3 ttl=64 time=0.084 ms

--- localhost ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 1999ms
rtt min/avg/max/mdev = 0.084/0.087/0.092/0.003 ms

 More information and a workaround for your problem can be found in bug
#55828

Unfortunately I were not able to change any format to raw due to no
access of CUPS

Another thing - I made Kubuntu 6.06 Alternate install onto another
machine and there I did not install KDE 3.5.4 and left this KDE, what it
updated - KDE 3.5.2. And result is, that I can access to CUPS in all
ways and also added network printer.

 I also remember, when I installed Kubuntu 6.06 few days ago and
installed KDE 3.5.3, then also I could access to printing system to
install printer. So, it seems like KDE 3.5.4 has communication problems
with CUPS daemon.

But it seems like I have to reinstall my whole laptop and I don't want
to make experiment with my work PC - does KDE 3.5.3 work with CUPS or
not. I just don't have so much time always reinstall whole system due to
some nasty bug. Or is there option to downgrade KDE in working way?

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-15 Thread Edmund Laugasson
I also tried to run command:

kcmshell printers


as root and as regular user and both times I received error message, which is 
in Estonian language as  you may see in attached *.png picture. This error 
message in this picture says (free translation made by me):

Its impossible to get list of printers. Manager error message is:
Connection to CUPS server failed. Check that CUPS server is correctly installed 
and started. Error: Connection to CUPS server failed. Check that CUPS server is 
correctly installed and started.

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-15 Thread Edmund Laugasson
Sorry, I forgot to add my CUPS error log. Here it is.

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-15 Thread Edmund Laugasson
I also would like to say, that in this laptop, where all this KDE 3.5.4
and CUPS 1.2.2 rendez-vous happens - there I have no printers installed.

So I keep in some time this KDE 3.5.4 to see this bug solve process. If it will 
not be solved during one week, I problably will install clean Kubuntu again 
with official KDE 3.5.2 to get my printers work. I have at work network printer 
(HP LJ 6P with TrendNet printserver) and also I plan buy to home printserver, 
because this laptop (Fujitsu-Siemens Amilo L7300G2) does not have parallel port 
(LPT) and therefore I need to use printserver to be able to print at all.
Reason is simple - I need to work and schoolyear begins and I work at school.
But thanks in advance for all of help! I hope in one beautiful day it will be 
solved.
But this case teached me one thing - don't think, that new stable version of 
KDE will work - there may be bugs, that you don't even expect and these bugs 
may be critical for you (like current is)...

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-15 Thread Edmund Laugasson
I also had in /etc/environments the following row (added myself to
accelerate Konqueror web browsing):

KDE_NO_IPV6=1

I commented it out, made restart to CUPS and even to PC but it did not
help - CUPS still not accessible...

I also have in Firefox some tweaks 
(http://easylinux.info/wiki/Ubuntu_dapper#How_to_load_Web_site_faster_in_Mozilla_Firefox)
 to get better perfomance but also these tweaks were not the reason, why I 
cannot access over web.
Certainly I added user cupsys to group shadow:
sudo adduser cupsys shadow

... and also checked, that regular user were already in group lpadmin.
So I should have everything ready to access CUPS over web interface.

I also tried to install old CUPS 1.20 by using command:

sudo apt-get install cupsys=1.2.0-0ubuntu5 cupsys-client=1.2.0-0ubuntu5
cupsys-bsd=1.2.0-0ubuntu5

... but it did not help. Certainly, I removed CUPS and all other
components before I installed old ones.

As you probably mention - I read launchpad and searched Google before I
reported this bug.

I also tried to reconfigure it:
sudo dpkg-reconfigure cupsys

I choosed instead of:
localhost:631 /var/run/cups/cups.sock
... and put there only:
localhost:631

It did not help...

So, I gave up and reported my bug...

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-14 Thread Pascal De Vuyst
@Jan  Rob
More information and a workaround for your problem can be found in bug #55828.

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-14 Thread Edmund Laugasson
I have the same problem.

I can't access to CUPS at all. This is critical problem to me :(

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-14 Thread Maxence DUNNEWIND
 I can't access to CUPS at all. This is critical problem to me

what cups worte when you try http://localhost:631 ?

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-14 Thread Pascal De Vuyst
 I have the same problem.
 I can't access to CUPS at all. 

Saying it doesn't work is not very descriptive, please provide more
information. It would be nice if you could describe what you have
already tried to investigate the problem.

Is cups running? Run the following command to find out:
$ ps -A | grep cups
$ /etc/init.d/cupsys status

What does the following command give:
$ lpinfo -v

Please attach your /etc/cups/cupsd.conf and /etc/cups/cups.d/*

Are you able to access the webinterface (http://localhost:631), if not
do a ping localhost.

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-14 Thread Rob Steele
 More information and a workaround for your problem can be found in bug
#55828

Thanks Pascal!  That was a big help.  The raw queue works great for me.

I also discovered that if I enable browsing on my Dapper client, I can
use the printer that was found by browsing and it also works fine, no
problems.  The browsed-to printer must also use server-side drivers,
since I cannot set any driver information on the client this way (it is
disabled in the UI).

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-13 Thread Rob Steele
CUPS printing was also broken for me by the updates of Aug 1.  Previous to 
this, printing to a Fedora server running CUPS 1.2.2 worked.  Now, the Dapper 
machine prints this to my HP LaserJet 4L:
[EMAIL PROTECTED]
@PJL SET MANUALFEED=OFF
@PJL SET ECONOMODE=OFF
@PJL SET COPIES=1
@PJL SET RET=MEDIUM
@PJL SET DENSITY=3

Results are similar printing to a HP DeskJet 930c attached to the same
Fedora server.

Other machines continue to print correctly to the print server.

I decided to reinstall with the recently-released Dapper 6.06.1.  Same
results.

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-12 Thread Jan Ekholm
We have two Kubuntu Dapper systems at home that also have printing
broken. We print to a Debian CUPS system over our local network and
printing worked perfectly fine until som update in early August (can't
specify exactly which).

When printing anything at all now we only get three lines of text output
that read:

[EMAIL PROTECTED] ENTER LANGUAGE=PCL3GUI
17H1-1M126o0M1-2Hg20WXXXX
u600Dr4812Sr1Ap224Yb0Vb122W

Nothing else is printed. Both systems do the same. Printing from a Mac
that also prints to the same system works as it should, so the two
Dappers are somehow broken.

Attached is my cupsd.conf

In /etc/cups/cups.d/ there are the files browse.conf and ports.conf,
which contain the lines:

browse.conf:
Browsing off

ports.conf:
Listen 127.0.0.1:631

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-12 Thread Jan Ekholm
As a comment to my above comment, the Debian CUPS server is untouched,
no updates have been applied to it for weeks, so some Dapper update has
touched something that affects our system.

The printer is a HP PSC 1510 and we also use the hplip package for the
printing process.

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-07 Thread tas50
** Tags added: printing

** Tags removed: print update

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-07 Thread Vassilis Pandis
Assigning to cupsys and rejecting xorg task...

** Changed in: Ubuntu
Sourcepackagename: None = cupsys

** Changed in: xorg (Ubuntu)
   Status: Unconfirmed = Rejected

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[Bug 55205] Re: Printing broken by Updates of 2006 Aug 1

2006-08-04 Thread Maxence DUNNEWIND
Did you have updated since Aug 1 ?
I doesn't works, please remove (with --purge) printer daemon (cups i think) and 
reinstall it .

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