[Bug 605891] Re: [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work
This bug was fixed in the package otrs2 - 2.4.7-1ubuntu0.1 --- otrs2 (2.4.7-1ubuntu0.1) lucid-proposed; urgency=low * debian/postinst: Make /var/lib/otrs/Config/ writeable for www-data, so that configurations from OTRS are working. (LP: #605891) -- Marc Deslauriers marc.deslauri...@ubuntu.com Thu, 15 Jul 2010 10:07:28 -0400 ** Changed in: otrs2 (Ubuntu Lucid) Status: Fix Committed = Fix Released -- [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work https://bugs.launchpad.net/bugs/605891 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 605891] Re: [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work
** Tags added: verification-done ** Tags removed: verification-needed -- [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work https://bugs.launchpad.net/bugs/605891 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 605891] Re: [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work
Accepted otrs2 into lucid-proposed, the package will build now and be available in a few hours. Please test and give feedback here. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance! ** Changed in: otrs2 (Ubuntu Lucid) Status: Confirmed = Fix Committed ** Tags added: verification-needed -- [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work https://bugs.launchpad.net/bugs/605891 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 605891] Re: [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work
I changed the permissions back to root.root 755 for the directory (/var/lib/otrs/Config) Then upgraded to the proposed package and the permissions were correctly set to root.www-data 775. The web configuration interface works. Thanks for the quick fix! -- [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work https://bugs.launchpad.net/bugs/605891 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 605891] Re: [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work
SRU request: Impact: Web configuration interface doesn't work. This has been addressed by adding the directory permission changes from 2.4.7-3. (See included debdiff.) ** Patch added: otrs2_2.4.7-1ubuntu0.1.debdiff http://launchpadlibrarian.net/51980645/otrs2_2.4.7-1ubuntu0.1.debdiff -- [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work https://bugs.launchpad.net/bugs/605891 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 605891] Re: [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work
Patch looks decent. Too bad that SetPermissions.sh script doesn't do the whole job, but as a SRU I'm willing to go with this. ACK. -- [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work https://bugs.launchpad.net/bugs/605891 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
