I changed the permissions back to root.root 755 for the directory (/var/lib/otrs/Config)
Then upgraded to the proposed package and the permissions were correctly set to root.www-data 775. The web configuration interface works. Thanks for the quick fix! -- [SRU] /var/lib/otrs/Config should be writable by www-data for the config interface to work https://bugs.launchpad.net/bugs/605891 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
