Re: [Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-10-17 Thread Seth Forshee
On Mon, Oct 17, 2011 at 05:46:04PM -, marianvasile wrote:
> This bug is a valid one. I have a fresh Oneiric Install, updated
> regulary, and it is the first release that cannot resume after suspend
> on my Dell Vostro laptop. Unfortunatelly, this was a function I used a
> lot until Oneiric. Now I am not able to, because the laptop freeze and
> cannot recover.

marianvasile: This particular bug is invalid because it was caused by a
hardware failure. Suspend/resume problems tend to be very hardware
specific, so it's unlikely any problem you're seeing would be the same
as the problems on the Tecra R700 anyway. You should file a new bug by
running 'ubuntu-bug linux' in a terminal.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-10-17 Thread marianvasile
This bug is a valid one. I have a fresh Oneiric Install, updated
regulary, and it is the first release that cannot resume after suspend
on my Dell Vostro laptop. Unfortunatelly, this was a function I used a
lot until Oneiric. Now I am not able to, because the laptop freeze and
cannot recover.

** Attachment added: "lspci.txt"
   
https://bugs.launchpad.net/ubuntu/oneiric/+source/linux/+bug/708286/+attachment/2554630/+files/lspci.txt

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-09-27 Thread Daniel Manrique
Just to follow up on this bug, the Toshiba Tecra R700 exhibiting this
problem was sent back to Toshiba for repairs, the mainboard was
diagnosed faulty and replaced.

The repaired system suspends and resumes OK and without problems.

So I guess this bug can remain as invalid, and I once again offer
apologies for raising a bug for faulty hardware.

Thanks!

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-08-25 Thread Seth Forshee
No problem. I'll go ahead and close out the bug for now.

** Changed in: linux (Ubuntu Natty)
   Status: Confirmed => Invalid

** Changed in: linux (Ubuntu Oneiric)
   Status: In Progress => Invalid

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-08-25 Thread Daniel Manrique
Oh, man, I'm really sorry to report that apparently the hardware is
faulty :(

It seemed strange that the behavior was so erratic and, moreover, that
it once exhibited the same behavior when cold-booting. So in order to
see how the originally-shipped OS behaved, I restored the system to
factory configuration using the included recovery discs.

And it turns out that, even under Windows, this particular box fails to
resume entirely. I get the same behavior where it enters suspend, and
when trying to recover the fans spin up and the system goes
unresponsive, requiring poweroff.

It just never occurred to me that the hardware could be defective. It
should be the first thing to check.

I offer my sincerest apologies for the time investment, especially to
Seth Forshee. Sorry :(

We'll see if it's possible to obtain working hardware and follow up on
this.

For now, however, I'd say this bug can be marked Invalid.

Thanks so much for all your help with this, and once again, sorry for
the inconvenience :(

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-08-23 Thread Daniel Manrique
Hi Seth,

Sorry for the delay in testing this new kernel. Here are the results
(not good).

I tried three times with this kernel. Each time I got behavior A (fans
spin up, system unresponsive). This system is so erratic that at some
point I powered off completely, then back on, and still got the same
behavior.

But still, results with the latest test kernel are not encouraging.

Thanks for all your help on this one, let me know if there's something
else we can try.

** Changed in: linux (Ubuntu Natty)
   Status: Incomplete => Confirmed

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-08-15 Thread Seth Forshee
Hi Daniel,

I've got one more build for you to try. This one is a bit of a stab in
the dark based off of something Colin noticed recently that he theorized
could possibly cause problems for some machines. Please give it a try
and let me know how it goes. If this one fails we may be out of options.

http://people.canonical.com/~sforshee/lp708286/linux-2.6.38-11.48~lp708286v201108151442/

** Changed in: linux (Ubuntu Natty)
   Status: Confirmed => Incomplete

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-08-15 Thread Ara Pulido
** Tags added: oneiric

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-25 Thread Seth Forshee
Zvisha: Problems with suspend are almost always hardware-specific, so
it's extremely unlikely you are experiencing the same problem on your
Asus machine that is reported here against a Toshiba. Please open a new
bug for your issue by running 'ubuntu-bug linux' from a terminal.
Thanks!

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-25 Thread Zvisha Shteingart
Having same issue on 
ASUS K53E
2.6.38-10-generic #46-Ubuntu SMP Tue Jun 28 15:07:17 UTC 2011 x86_64 x86_64 
x86_64 GNU/Linux 
Intel(R) Core(TM) i7-2820QM CPU @ 2.30GHz.

The problem (blank screen/full fan on resume) does not reproduce if I
boot in recovery mode - then I can suspend-resume no problem.

When I resume not in suspend but without GUI I see kernel panic in one
of the functions called from the  "smp_apic_timer_interrupt".

Tell me if I can help more.
Zvi.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-20 Thread Daniel Manrique
Hi Seth,

Thanks for the new test kernel!

I tested 3 times and I got behavior A all three times. fan spins up,
system unresponsive, no blinking led :(

Here's my kernel version string:

Linux version 2.6.38-10-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-8ubuntu4) ) #46~lp708286v201107191248 SMP Tue Jul
19 18:16:10 UTC 2011


** Changed in: linux (Ubuntu Natty)
   Status: Incomplete => Confirmed

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-19 Thread Seth Forshee
Sorry for going in circles here. I have one more build which is verified
to really blink the caps lock LED when control gets back to the kernel.
The last one was branching to the wrong label in one spot, causing the
LED to be turned on and never turned off. This will give you a clear way
to determine whether you're getting back to the kernel.

http://people.canonical.com/~sforshee/lp708286/linux-2.6.38-10_2.6.38-10.46~lp708286v201107191248/

** Changed in: linux (Ubuntu Natty)
   Status: Confirmed => Incomplete

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-18 Thread Seth Forshee
It may be worth retrying with system tap to see if you ever get any
different results than what you got originally. I'll also try to verify
(fix?) the blinking LED code today since it seems like that behavior
will really be more informative.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-15 Thread Daniel Manrique
Hi Seth,

I went back to the rebooting kernel. This system is a "bag of hurt" :)
I'm seeing erratic behavior, but I was consistent in the testing,
waiting for at least 30 seconds before trying to wake up the system.

I can tell you that in *most* attempts (like, 10 out of 12) the system
would start afresh after pressing the power button to wake up (behavior
B). The other two attempts, I observed behavior "A".

If the kernel is indeed coming back from suspend, might it be worth
repeating the diagnostics with systemtap?

Thanks!

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Re: [Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-14 Thread Seth Forshee
Just to be doubly sure, can you go back and test the one that reboots if
we get back to the kernel now that you've determined why you were seeing
reboots before? I think the results will be the same, I just have more
confidence in the reset code than the blinking LED code.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-14 Thread Daniel Manrique
Hi Seth,

Looks like behavior B (system reboots as if just powered up) was my
fault, due to my trigger finger when resuming from suspend. If I press
the power button too soon, the system is still entering suspend mode,
and during this time, the power button press just causes it to reset and
reboot as observed.

Once I realized this, I tested the blinking kernel, but making sure to
wait at least 30 seconds after issuing the pm-suspend command. This way,
I reliably get behavior A (system unresponsive and fans spin up).

I'm sorry to report that there's no caps lock blinking :( which if I
understand correctly means that we don't even get back to the kernel
when resuming.

Is it possible to change the way the kernel suspends? maybe it's doing
it "wrong" and the bios craps out when trying to resume? I could install
the recovery disks that came with the system and test behavior with
those, if needed.

Thanks!


** Changed in: linux (Ubuntu Natty)
   Status: Incomplete => Confirmed

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-13 Thread Seth Forshee
Okay, assuming I didn't make any mistakes this new build should cause
you to hang with the caps lock LED blinking once you get back to the
kernel during resume. I haven't had a chance to test it yet though.

http://people.canonical.com/~sforshee/lp708286/linux-2.6.38-10_2.6.38-10.46~lp708286v201107132123/

** Changed in: linux (Ubuntu Natty)
   Status: Confirmed => Incomplete

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-13 Thread Daniel Manrique
Hi Seth,

yes, it has a caps lock LED built into the key itself.

It looks like it has no working pcspeaker (modprobe pcspkr; beep doesn't
produce anything), so I don't think we can use minimodem on this one :(

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-13 Thread Seth Forshee
Your behavior B is what you'd expect to see when you get back to the
kernel with the patch applied. I guess we can conclude that at least
sometimes you aren't getting back to the kernel, but we can't really
tell whether behavior B is due to the reset or something else.

Does that machine have a caps lock LED? If it does, and if it's not
already coming on when the machine hangs, I can probably turn it on in
the same place where the reset is now to let us know whether or not it's
ever making it back to the kernel.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-13 Thread Daniel Manrique
Seth, thanks for the test kernel!

So if I understand correctly, I should see the machine resuming from
suspend and then rebooting?

I tested this many times, and I'm seeing some erratic behavior.

Sometimes I get the "fans spin up, system unresponsive" behavior from
the bug description. Behavior A.

Sometimes I get this  behavior, which is the same as from comment #27: I
boot, then open a terminal and sudo pm-suspend. The machine suspends and
the power light starts blinking in orange. I press the power button,
power light goes solid green, and the system starts up just as if I'd
rebooted it (I see the Toshiba logo, goes through pxe boot attempt,
grub, boots into the desktop). Let's call this behavior B

I did 6 test runs with your modified 2.6.38-10 kernel:
test 1,2,3,4 - behavior B
test 5,6 - behavior A

I went back to the original 2.6.38-8 kernel and I got:
test 1 - behavior A
test 2 - behavior B
test 3 - behavior A

This is very strange,  I'm not sure the "rebooting" behavior I'm seeing
is what should be expected from your "reboot after resume" kernel, and
in any case, it doesn't happen reliably every time.

How to proceed from here :(

** Changed in: linux (Ubuntu Natty)
   Status: Incomplete => Confirmed

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-13 Thread Seth Forshee
We'll have to test a bit more to see whether or not control gets back to
the kernel. I made a build that will reboot during resume when that
happens. So if you install this build and the machine still hangs on
resume then the problem is in the BIOS. I've only produced an i386 build
since that's what you were running when you reported the bug; if you
need an amd64 build let me know.

http://people.canonical.com/~sforshee/lp708286/linux-2.6.38-10_2.6.38-10.46~lp708286v201107131638/

** Changed in: linux (Ubuntu Natty)
   Status: In Progress => Incomplete

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-13 Thread Seth Forshee
** Changed in: linux (Ubuntu Oneiric)
   Status: Incomplete => In Progress

** Changed in: linux (Ubuntu Natty)
   Status: Confirmed => In Progress

** Changed in: linux (Ubuntu Natty)
 Assignee: Canonical Kernel Team (canonical-kernel-team) => Seth Forshee 
(sforshee)

** Changed in: linux (Ubuntu Oneiric)
 Assignee: Canonical Kernel Team (canonical-kernel-team) => Seth Forshee 
(sforshee)

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-12 Thread Daniel Manrique
Hi Seth,

so I ran the pmdebugtools, it didn't get much but it might be of some
help.

All the s3-{devices,systemtap,tasks,test,trace}.log files have length
zero. The kallsyms.log file is 2.6 MB and I don't know if it's worth
posting here. The system seemed to enter suspend but on pressing the
power button it doesn't recover, and the fans spin up to top speed. I
then rebooted and ran the locatehang program and here's what I got:

Looking for function that matches hash from the Magic Number from the kernel 
log.
  Magic: 12:64:42 maps to hash: a3d2c
  Hash matches: acpi_hw_write_pm1_control() (address: 0)
The kernel probably wrote to the southbridge the magic to put the machine
into suspend or hibernate and then the machine hung.  Generally this means
that the machine did not wake up and get back to the kernel resume successfully
which normally indicates a BIOS issue.

Let me know if this is useful, and/or next steps to follow with this
machine.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-12 Thread Daniel Manrique
By the way, I had to run this in Natty because the pmdebug stuff doesn't
yet run in Oneiric, so I left the Oneiric task alone, but the behavior
is basically the same in either.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-12 Thread Seth Forshee
Daniel: This looks like a good candidate for cking's systemtap scripts.
The setup is a little involved (we're hoping to make it easier in the
future), but reportedly the results are better than what you get using
pm_trace. Instructions are at the following link; let me know if you
need any help.

https://wiki.canonical.com/PlatformServices/HardwareEnablement/Documentation/PowerManagement/DebugTools

** Changed in: linux (Ubuntu Oneiric)
   Status: Confirmed => Incomplete

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-12 Thread Daniel Manrique
Still not working, with Oneiric and all updates as of 2011-07-12
behavior is still as that described in the original report.

Kernel version string:

Linux 201010-6637 3.0.0-4-generic #5-Ubuntu SMP Fri Jul 8 14:19:59 UTC
2011 i686 i686 i386 GNU/Linux



** Changed in: linux (Ubuntu Oneiric)
   Status: Incomplete => Confirmed

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Title:
  Resume after suspend not working - Toshiba Tecra R700

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-07-12 Thread Ara Pulido
Daniel, can you please test if this is actually fixed in Oneiric?

** Changed in: linux (Ubuntu Oneiric)
   Status: Fix Released => Incomplete

** Changed in: linux (Ubuntu Oneiric)
Milestone: natty-updates => None

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-06-24 Thread Daniel Manrique
Hi,

Are you sure this is now working in Oneiric? I'll test when I can but
just wanted to check where/how this got fixed.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-06-24 Thread Marc Legris
** Changed in: linux (Ubuntu Oneiric)
   Status: Confirmed => Fix Released

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-06-24 Thread Ara Pulido
** Also affects: linux (Ubuntu Oneiric)
   Importance: High
 Assignee: Canonical Kernel Team (canonical-kernel-team)
   Status: Confirmed

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-06-02 Thread Brad Figg
** Changed in: linux (Ubuntu)
   Status: New => Confirmed

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-06-01 Thread Daniel Manrique
Seth,

I finally managed to update the BIOS on this machine to the most recent
available as of today.

BIOS was upgraded from version 1.50 to version 2.10.
EC remained at version 1.40.

With this new BIOS behavior is still the same as in the original
description.

I also tried all the kernel command line options you suggested, they all
have the same behavior, except the last one (acpi_skip_timer_override).
With that one, consistently, the system enters suspend, power light
blinking, but when I press the power button, it behaves as if I'd just
powered on the machine, i.e. suspend state and memory contents are lost
and the system reboots afresh.

Let me know if there's something else we can try on this machine.

Waiting for cking's ideas to materialize sounds good,  although I'm not
sure the kernel is even there when the machine resumes (it looks to me
like the kernel "dies" before putting things into suspension), so in
this case some way of seeing what the kernel is doing while preparing to
suspend could be more useful.

Thanks again for all your help!


** Changed in: linux (Ubuntu)
   Status: Confirmed => New

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-05-25 Thread Lauge Brixvold
@Seth Forshee 
Now I'm running 10.10 again with PHC kernel that wont let me complete the bug 
process. 
Thanks for the effort, but I'll stay on 10.10 and let somebody else figure it 
out. 

A month without suspend/resume was more than I could take.
Hope you guys solve it.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-05-25 Thread Seth Forshee
To everyone who posted a "me too" comment: These sorts of bugs tend to
be very specific to a hardware configuration or bios, so unless you have
the exact same machine as in the original report there's a very strong
chance that your problem is not the same. Please open new bugs for your
problems by running 'ubuntu-bug linux' from a terminal.

@Daniel:

Toshibas are notorious for having bios issues, so there's a pretty good
chance that the bios is to blame here. The first thing you might want to
do is check for an bios update, although they can often be tricky to
apply under Linux. Past that, here's a few wild guesses based on past
experience.

If you leave the machine sitting for 10 minutes or so after starting the
resume, does the resume eventually finish? This behavior has been
observed on some Toshibas. It's a bios problem that we can't really fix,
but there's a workaround that might work.

Here's a list of kernel command line options you might try to see if they make 
any difference.
* nohz=off
* highres=off
* nohz=off highres=off
* intel_idle.max_cstate=1
* intel_idle.max_cstate=0
* nolapic_timer
* acpi_skip_timer_override

Those are things that have been known to work around bios bugs on
various machines. Let me know if any of them work, and we might be able
to dig in further.

Colin King is also working on some stuff to help with suspend/resume
debugging for Oneiric, and as that comes together we might have some
more techniques for getting information out of the machine.

Thanks!

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-05-20 Thread Ara Pulido
Back to confirmed

** Changed in: linux (Ubuntu Natty)
   Status: Incomplete => Confirmed

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-05-20 Thread Ara Pulido
Back to confirmed, as the reported replied to the question

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-05-14 Thread László Monda
Resume from suspend was being broken on my laptop for about half a year.
I've just found the http://ubuntuforums.org/showthread.php?t=782782
thread and written the following script which works like a charm.

#!/bin/bash
gnome-screensaver-command -l
sudo /etc/acpi/sleep.sh force

I'm currently running Natty and using the radeon driver.  Hope this
helps someone.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-05-07 Thread Buddha001
After upgrading from 10.10 to 11.04 this morning, I have the same
problem on a desktop system with an Intel Core-i7 920. Suspending to
disk works fine, but resuming hangs with a blank blue screen. The hard-
drive light is steady for a while as it presumably loads the hibernate
image, but then goes off and nothing happens. I have to hit Ctrl+Alt+Del
to reset the system, at which point it does a fresh boot and comes up
normally. Suspend to RAM works just fine. Suspend to disk used to work
fine with the grub command-line option of acpi_mode=nonvs. However, that
doesn't seem to work with Natty. Adding "nomodeset" doesn't help either.

Output of 'cat /proc/cmdline': BOOT_IMAGE=/vmlinuz-2.6.38-8-generic
root=UUID=2a105d39-28d4-46c7-9136-f8cdce22a9c4 ro quiet nomodeset

Output of 'cat /etc/initramfs-tools/conf.d/resume':
RESUME=UUID=e72b1a02-be53-4e4a-b746-a49f25b8640e

** Attachment added: "dmesg.txt"
   
https://bugs.launchpad.net/ubuntu/natty/+source/linux/+bug/708286/+attachment/2119282/+files/dmesg.txt

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-05-07 Thread KeithG
On my problem, it is the BIOS. I am running an X2 AMD chip and was
running a BIOS that allowed me to unlock the 2 extra cores on the die.
With this BIOS, it will not wake up from an S3 suspend. With the normal
BIOS, it works as expected. Suspends and resumes with no issues. I have
contacted Gigabyte.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-05-07 Thread foxy123
OK, I have tried both proposed and mainline (2.6.38-5) kernels. The
problem is still present with both of them. I have tried to debug teh
resume problem following https://wiki.ubuntu.com/DebuggingKernelSuspend,
but I am not sure it gave me anything. Anyway I am attaching the
dmesg.txt

** Attachment added: "dmesg.txt"
   
https://bugs.launchpad.net/ubuntu/natty/+source/linux/+bug/708286/+attachment/2118640/+files/dmesg.txt

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-05-05 Thread KeithG
Sounds like same problem with 11.04 Natty running 2.6.38-8-generic on
AMD. This is on a Gigabyte MB running latest BIOS.

pm_suspend log appears to be fine. power on, fans come on, but no boot.

Keith

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-05-05 Thread foxy123
Same problem with HP DV6 2113sa, though I have not tried teh mainline
kernel yet.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-05-04 Thread Lauge Brixvold
I have the exact same symptoms in natty with Lenovo X61T.
- Goes into suspend alright, but resume only spins fan up, theres is no display 
and sleep indicator is still on.
A hard reset is needed.

Havent tested hibernation though.

It used to work in 10.10.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-04-21 Thread Daniel Manrique
Hi Seth,

I followed the procedure from DebuggingKernelSuspend. After setting
pm_trace to 1 and suspending, the power light pulsates to indicate the
system apparently entered suspend mode. When I press the power button,
the power light turns green and the system seems to spin up, but there's
no display and no actual response, the fan revs up and I'm forced to
keep the power button pushed down to power off. I powered up immediately
and obtained dmesg. I see this:

Magic number: 7:118:33

However there's no "hash matches" line so I think there's no useful
information from this :(

I also tried booting with no_console_suspend an issuing pm-suspend from
the console, there's no diagnostic text or messages at all in the
console, the system just enters suspend mode.

Let me know if there's anything else I could try.

Thanks!

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-04-21 Thread Victor Tuson Palau
Daniel - please can you do as suggested by Seth

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-04-15 Thread Seth Forshee
That's too bad, because if we have a kernel that works it makes things
much easier :-)

The next thing I'd suggest is going through the steps in the following
two pages and see if you can get any useful information.

https://wiki.ubuntu.com/DebuggingKernelSuspend
https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume

Thanks!

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-04-15 Thread Daniel Manrique
Hi, I installed Maverick on this machine, applied all the updates,  and
tested with the kernel that's supposed to be good (instead of the latest
one). This is the kernel I used:

Linux 201010-6637 2.6.35-23-generic #41-Ubuntu SMP Wed Nov 24 10:18:49
UTC 2010 i686 GNU/Linux

However I'm still seeing the same behavior (no resume, system is
unresponsive, fans spin up to top speed).

I tried using xforcevesa modeset as kernel parameters too, to rule out a
possible problem with the display, but the faulty behavior persists.

It's admittedly not the very same that was used when certifying (that
was #40) but I don't know how likely it is that the problem was fixed
between -22 and -23.40, then reintroduced in -23.41.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-04-15 Thread Jeremy Foshee
adjusted status to incomplete as we are waiting for an update. I've also
re-targeted this to natty-updates for SRU.

~JFo

** Changed in: linux (Ubuntu Natty)
Milestone: ubuntu-11.04 => natty-updates

** Changed in: linux (Ubuntu Natty)
   Status: Confirmed => Incomplete

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-04-11 Thread Daniel Manrique
Hi Seth,

I installed Maverick on this system and tried these two kernels - the first is 
the stock 2.6.35 kernel as shipped with Maverick, the second is the latest one 
as obtained via dist-upgrade.
2.6.35-22-generic (buildd@vernadsky) #35-Ubuntu SMP Sat Oct 16 20:36:48 UTC 2010
2.6.35-28-generic (buildd@roseapple) #49-Ubuntu SMP Tue Mar 1 14:40:58 UTC 2011

Sadly, with both of these, the system exhibits the same behavior when
trying to resume from suspend.

The certificate notes state "This system requires the latest updates on
Maverick as of appearance of this certification for graphics, suspend
and hibernation to work". The certificate was issued with the system
running kernel 2.6.35-23.40.

This behavior would suggest that suspend was broken (as we've observed
this problem also on Lucid), then got fixed on the 2.6.35-23 release,
and *then* got broken again between that and 2.6.35-28.

I'll try to track down and install that particular kernel, retest and
report back here.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-04-11 Thread Pedro Villavicencio
** Changed in: linux (Ubuntu Natty)
 Assignee: Canonical Platform QA Team (canonical-platform-qa) => Canonical 
Kernel Team (canonical-kernel-team)

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-04-11 Thread Seth Forshee
If this system is certified for maverick, presumably suspend/resume
worked at some point? If so, do we know a specific version of the kernel
for which suspend/resume worked properly?

If we have a known-working kernel version then we can do a bisect to
track down the commit that broke things for this machine. Even better if
we know the first non-working kernel version.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-04-08 Thread Kate Stewart
Given this bug has been found, and raised for last 6 weeks by hardware
certification team, it should have been marked as confirmed, and
indicated as a blocker.  (status has been changed to confirmed, and
milestone added).

** Changed in: linux (Ubuntu Natty)
   Status: New => Incomplete

** Changed in: linux (Ubuntu Natty)
   Status: Incomplete => Confirmed

** Changed in: linux (Ubuntu Natty)
Milestone: None => ubuntu-11.04

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-04-08 Thread Ara Pulido
Please, assign this bug to the corresponding team.

** Tags added: regression-proposed

** Also affects: linux (Ubuntu Natty)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu Natty)
   Importance: Undecided => High

** Changed in: linux (Ubuntu Natty)
 Assignee: (unassigned) => Canonical Platform QA Team 
(canonical-platform-qa)

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-04-08 Thread Ara Pulido
** Tags added: blocks-hwcert
** Tags removed: blocks-certification

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-03-04 Thread Ara Pulido
Putting back to New, as the reported provided the needed information

** Changed in: linux (Ubuntu)
   Status: Incomplete => New

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-02-28 Thread Daniel Manrique
Tried with this kernel from feb-28:

http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-next/2011-02-28-natty
/linux-image-2.6.38-996-generic_2.6.38-996.201102280905_i386.deb

We still get the same unable-to-resume behavior.

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-02-28 Thread Brendan Donegan
Also, the latest SRU kernel in proposed does not alleviate the issue :
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/723335 (linux
2.6.35-27.48)

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-01-27 Thread Daniel Manrique
Jeremy,

Thanks so much for looking into this.

I tried the mainline kernels as suggested. I tried these two:

http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/linux-image-2.6.38-999-generic_2.6.38-999.201101261132_i386.deb
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/current/linux-image-2.6.38-997-generic_2.6.38-997.201101270909_i386.deb

Both of these exhibit the same problem.

I'm removing the needs-upstream-testing tag as indicated and await
further information on this report.

Thanks again!

** Tags removed: needs-upstream-testing

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Title:
  Resume after suspend not working - Toshiba Tecra R700

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-01-27 Thread Jeremy Foshee
Hi Daniel,

If you could also please test the latest upstream kernel available that would 
be great.  It will allow additional upstream developers to examine the issue.  
Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .  Once you've tested the 
upstream kernel, please remove the 'needs-upstream-testing' tag.  This can be 
done by clicking on the yellow pencil icon next to the tag located at the 
bottom of the bug description and deleting the 'needs-upstream-testing' text.  
Please let us know your results.

Thanks in advance.

[This is an automated message.  Apologies if it has reached you 
inappropriately; please just reply to this message indicating so.]


** Tags added: kernel-suspend

** Tags added: kj-triage

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

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Title:
  Resume after suspend not working - Toshiba Tecra R700

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-01-26 Thread Daniel Manrique
** Tags added: blocks-certification

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Title:
  Resume after suspend not working - Toshiba Tecra R700

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[Bug 708286] Re: Resume after suspend not working - Toshiba Tecra R700

2011-01-26 Thread Daniel Manrique

** Description changed:

- On this system (Toshiba Tecra R700 with i7 processor), suspend
- apparently works fine: the system enter sleep, the power light flashes
- to indicate sleep.
+ On this system (Toshiba Tecra R700 with i7 processor), suspend exhibits
+ *apparently* normal behavior: the system enters sleep, the power light
+ flashes to indicate sleep.
  
  When pushing the power button to turn back on, the system appears to
  come back but is unresponsive: display is turned off, CPU fan spins to
  maximum speed, and the system can't be pinged or accessed through the
  network.
  
  Hibernate behavior is as follows: the system enters hibernation fine.
  Upon trying to wake it up, it has the same behavior as when suspending
  (see above). However, if I re-power-cycle the system, it boots up and
  de-hibernates as expected, picking up where it left off.
  
  We're using Maverick with latest updates.
  
  - Steps to reproduce
  1- Install Maverick, apply latest updates
  2- Put the system to sleep
  3- Try to wake  up by pressing power button
  
  - What I expected to see: the system coming back up where it left off.
  
  - What I saw instead: System unresponsive as described above.
-   
+ 
  - Did the machine break while going to sleep or waking up?
  Observing suspend and hibernate behavior leads us to believe it's an issue 
while going to sleep.
  
  - Is the problem reproducible?
-   Yes, this happens every time.
+   Yes, this happens every time.
  
  - Did it work before?
-   No
+   No
  
  - Do you end up with flashing caps lock or similar?
-   No 
+   No
  
  I followed the steps in DebuggingKernelSuspend and got no useful
  information (no "hash matches" messages).
  
  We also tried this mainline kernel:
  
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/current/linux-image-2.6.38-997-generic_2.6.38-997.201101260912_i386.deb
  Problem still persists.
  
  This machine is primarily used for testing purposes, so it's available
  to run any tests that might help with this issue.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: linux-image-2.6.35-25-generic 2.6.35-25.44
  Regression: No
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
  Uname: Linux 2.6.35-25-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  ArecordDevices:
-   List of CAPTURE Hardware Devices 
-  card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
-Subdevices: 1/1
-Subdevice #0: subdevice #0
+   List of CAPTURE Hardware Devices 
+  card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  ubuntu 1765 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu 1765 F pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xd472 irq 48'
-Mixer name : 'Intel IbexPeak HDMI'
-Components : 'HDA:10ec0269,11790622,00100100 
HDA:80862804,11790001,0010'
-Controls  : 21
-Simple ctrls  : 10
+  Card hw:0 'Intel'/'HDA Intel at 0xd472 irq 48'
+    Mixer name : 'Intel IbexPeak HDMI'
+    Components : 'HDA:10ec0269,11790622,00100100 
HDA:80862804,11790001,0010'
+    Controls  : 21
+    Simple ctrls  : 10
  Date: Wed Jan 26 15:15:02 2011
  HibernationDevice: RESUME=UUID=451a47af-4165-4e0b-ac57-c254ec6def57
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  MachineType: TOSHIBA TECRA R700
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-25-generic 
root=UUID=e3d9760d-21e7-4373-b844-203ea4f8dd14 ro quiet splash initcall_debug 
no_console_suspend
  ProcEnviron:
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.38.3
  SourcePackage: linux
  dmi.bios.date: 08/26/2010
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.50
  dmi.board.asset.tag: 00
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrVersion1.50:bd08/26/2010:svnTOSHIBA:pnTECRAR700:pvrPT319C-006001:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: TECRA R700
  dmi.product.version: PT319C-006001
  dmi.sys.vendor: TOSHIBA

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Title:
  Resume after suspend not working - Toshiba Tecra R700

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