[Bug 853681] Re: software center doesn't recognize package is loaded

2012-06-28 Thread Gary Lasker
Thank you, Ilan! I will close this bug based on your comment.

Your help is very much appreciated!

Best regards,
Gary

** Changed in: software-center (Ubuntu)
   Status: Incomplete = Invalid

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  software center doesn't recognize package is loaded

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[Bug 853681] Re: software center doesn't recognize package is loaded

2012-06-28 Thread Gary Lasker
P.S. Thanks for your comment about Ubuntu! For me as a developer one of
my favorite things about Ubuntu is that I get to interact directly with
real people who use it everyday, and it's a great feeling to help a
person solve a problem that they are having. I am also very appreciative
that folks take the time and trouble to report the bugs or other issues
they are having. You would not believe what a great help it is to us!

So, I thank you again. :)

Best regards,
Gary

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Title:
  software center doesn't recognize package is loaded

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[Bug 853681] Re: software center doesn't recognize package is loaded

2012-06-27 Thread Gary Lasker
Hi, and thank you for your bug report. Are you still experiencing this
issue with recent versions of Software Center? Many fixes have been made
since then and  it's very possible that this issue has been resolved for
you. If that is the case, please let us know so that we can close this
bug, or feel free to close it yourself.

If you are still getting the error, however, and so that we can try to
gather more information to help us to debug this issue, could you please
try running Software Center from a terminal window as follows:

  $ software-center

Then then please paste any output in the terminal to this bug report.

Thanks! Your help is much appreciated!

** Changed in: software-center (Ubuntu)
   Status: New = Incomplete

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  software center doesn't recognize package is loaded

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[Bug 853681] Re: software center doesn't recognize package is loaded

2012-06-27 Thread Ilan Tal
Hi Gary,
I help many of my friends with their software, which is presumably where I came 
across the Brother printer. I can't even remember who has this printer, as I do 
not. I use the Software Center quite frequently and haven't had other problems 
with it, so let's just kill this bug.
On of the very nice things about Ubuntu is that when an issue comes up, someone 
actually makes the effort to try to solve it. I used to be a Windows user and 
the world is very different there - I tried to report a bug and finally gave up 
because it was too difficult.
Keep up the good work.

Ilan

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  software center doesn't recognize package is loaded

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